Trusted Agent profile · Stockport
★★★★★
161 reviews across 2 platforms
10 Town Street, Marple Bridge, SK6 5DS, Stockport, SK6 5DS
Gascoigne Halman's office in Stockport, at 10 Town Street, is rated 3.6 out of 5 across 161 reviews on two platforms, including 45 Google reviews rated 4.3.
Every review we hold for the Stockport office, from every platform, shown as written. First names only.
5/5
GoogleWe decided on Gascoigne Halman as we found James to be very helpful and knowledgeable, and the team went above and beyond what we'd expect and what we've experienced with other estate agents. They really care about each client, and we'd have absolutely no hesitation in recommending them to others.
Hi Jamie, Many thanks for your kind words. If you ever need us in the future please do get in touch. James Coppock
5/5
TrustpilotGreat Service!
Steph and the team at Gascoigne Halman were fantastic. They were friendly, pro-active, and helpful in getting us into our new home.
1/5
TrustpilotPoor Communication and Organisation
Unfortunately I did not have a positive experience with the Macclesfield branch.
5/5
GoogleSarah and her team were extremely helpful finding a property for our family. Nothing was too much and Sarah went above and beyond.
1/5
GoogleAvoid - Worst estate agents I have ever dealt with. No human element just very black and white figures and facts. Failed to read emails properly regarding proposed move date on numerous occassions, including the application form, pressured to accept and accept offer and led to believe the property was ours and good to go. When it came to referencing, their agent Let Alliance uses old data against you despite having official documentation and referencing and doesnt take into account referencing from previous landlords, previous estate agents, recent credit information, affordability, bank statements. Because of something that happened 5 years ago your dream home is swiped away and you are left out of pocket. Doesnt matter how you have rebuilt your life had a fantastic gleaming and glowing history for the last 5 years your application is denied without any resolution for 1 thing. After speaking and arranging viewing with other estate agents and explaining whats happened thsy are just as shocked and appalled and cant believe how we have been treated, especially when seeing our references, bank statements, affordability, future affordability, credit reports and more. Wouldnt touch this company with a barge pole.
1/5
TrustpilotAbsolutely disgusting
Absolutely disgusting aftercare if I seen all these bad reviews before I definitely wouldn't have bothered. Robyn put the phone down on me very rude
5/5
GoogleNot for the first time, Gascoigne Halman have been excellent in helping us with the letting of our property. Dan and the team are most helpful, efficient, driven and professional, hugely recommended!
5/5
GoogleReally impressed with the level of service I recived from Regan and Dan, Regan really went the extra mile to get my application moving swiftly, always available at a call or email, Dan kept me in the loop giving me information as soon as he had it, really love my new house. Would highly recommend using this company.PositiveResponsiveness, Professionalism
5/5
TrustpilotHighly recommend, especially Dominic
We were delighted with Gascoigne Halman’s service, when buying a property through them. They always went over and above. In fact I think our purchase might have fallen through but they kept it all on the rails. We will sell our house with them if we ever move. Dominic is fantastic. He always knew everything about the chain, and did loads to keep it all moving forward.
1/5
Trustpilotvery poor customer service
Very disappointed with customer service. Found the staff to be really unhelpful. As a cash buyer had been keen to purchase a property for my daughter and disappointed to learn the property we had secured was taken off the market. Tried to found out why and if there were any other similar properties available through the branch and got absoutley no help from them. Sent a polite message to the manager with honest feedback and requested that he give me a quick call to discuss - 2 weeks later and havent heard back from him. Will now never use Gasgoigne Halman again and recomend other agents who have a little more time and respect for their customers
Dear Mr Evans,We are very sorry to hear of your dissatisfaction. Please can you email me with a little more information and to which branch this relates to and I will look into this further for you. james.coppock@gascoignehalman.co.uk Kind RegardsJames Coppock
5/5
GoogleCouldn't thank Regan and Daniel enough for how smoothly everything went moving into our new property especially after how stressful our last letting agents were its great to have people as friendly as this. Have gone above and beyond each time! - definitely would use again and recommend to friends and family wanting to rent.
5/5
GoogleJames, Rebecca & Louise all gave exemplary service during the sale of our property. Always communicating promptly, in a professional yet friendly manner. They went above and beyond with drawing everything to a conclusion. Would definitely recommend them.
Hi Claire, Many thanks for your kind words. If we can help with anything in the future please do let me know. James Coppock Branch Manager
5/5
TrustpilotThank you to Angela and the team at the…
Thank you to Angela and the team at the Macclesfield office for their advice and expertise and professionalism in helping in my recent property purchase.
1/5
TrustpilotThey won’t return your deposit!
I had a very disappointing experience with Gascoigne Halman, particularly in how they handle tenant concerns versus landlord interests.
5/5
TrustpilotHighly recommended
We recently sold and bought our new home through Gascoigne Halman in Macclesfield. From valuation to completion the service & support has been excellent. Gascoigne Halman not only found us fantastic buyers but found our dream home and we couldn’t be happier! The whole team provided a great service with a particular shout out and thank you to the Manager, Matt for his communication and support throughout to drive our sale and purchase forward.
5/5
TrustpilotGascoigne Halman Macclesfield Office
We recently sold our property through Gascoigne Halman Macclesfield office and are now renting from them. We have been pleased with the professional service they offer, all the staff have been pleasant and helpful. Thanks to all the Team and special thanks to Adam and Lisa.
5/5
GoogleWould highly recommend using Gascoigne Halman! We had a tricky few months during our recent sale and purchase and all the staff were so helpful and worked together to get it over the line. Very grateful :)
5/5
GoogleReally helpful team, excellent customer service. They were always at the end of the phone and made buying our home stress free. Communicated well between us, conveyancers and our vendor so we always knew what was going on. Recommend highly! :)
Thank you for the positive feedback. If you ever need our services in the future please do not hesitate to contact me. James Coppock Branch Manager
5/5
TrustpilotExcellent professional service
Excellent professional service and communication from going on the market to completion 8 weeks later.With special thanks to James Coppock, Dominic Morgan, Lucy Kershaw and Markus Jolleys. Alison Addy
Thanks for the review Alison.
1/5
TrustpilotRogue landlord and rude agents.
unresponsive landlord took months to fix a shower and a cooker.
1/5
TrustpilotTerrible experience with this company
Terrible experience with this company. Had to fight for my deposit which they made unnecessarily difficult. They supported a landlord who said the property was uninhabitable when the independent check out report confirmed as 'good'. 6 months to get deposit back from TDS who awarded us £2,500 of the deposit and the landlord £100 after he tried to claim for £4500! Would never use this company again, avoid!
1/5
TrustpilotI wish I could give this letting agency…
I wish I could give this letting agency zero stars. They have completely breached our contract and shown a total lack of professionalism. Upon moving in, the house was absolutely filthy, with rubbish in back garden. The state of the property was uninhabitable, clearly, no cleaning had been done. On top of that, broken window and door glass was shattered, posing a serious safety risk.
4/5
TrustpilotGreat staff
I sold my property through Gascoigne Halman in Frodsham. The girls in the office were extremely helpful, helped me to understand what was happening and I sold my property within 2 weeks. I can’t thank them enough
5/5
GoogleJames, Louise and the rest of the team at GH Marple Bridge did a great job selling our house in Disley. They communicated well with us and our buyer and addressed issues quickly and professionally.
Hi Andy, Hope you are both settling in well in your new home. Thank you for choosing us to sell your property. I am glad it all came together. James Coppock - Branch Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Gascoigne Halman's Stockport office has 161 reviews across two platforms: 45 on Google, 116 on Trustpilot (across the whole business).
Gascoigne Halman Marple Bridge is rated 3.6 out of 5 across all 161 reviews, and 4.3 out of 5 on Google from 45 reviews.
Gascoigne Halman Marple Bridge, 10 Town Street, Marple Bridge, SK6 5DS, Stockport, SK6 5DS.
