Every review we hold for the Stockport office, from every platform, shown as written. First names only.
★★★★★ 1/5
Trustpilotvery poor customer service
Very disappointed with customer service. Found the staff to be really unhelpful. As a cash buyer had been keen to purchase a property for my daughter and disappointed to learn the property we had secured was taken off the market. Tried to found out why and if there were any other similar properties available through the branch and got absoutley no help from them. Sent a polite message to the manager with honest feedback and requested that he give me a quick call to discuss - 2 weeks later and havent heard back from him. Will now never use Gasgoigne Halman again and recomend other agents who have a little more time and respect for their customers
David · 2 August 2021
Agent replied · 25 October 2024
Dear Mr Evans,We are very sorry to hear of your dissatisfaction. Please can you email me with a little more information and to which branch this relates to and I will look into this further for you. james.coppock@gascoignehalman.co.uk Kind RegardsJames Coppock
★★★★★ 5/5
GoogleCouldn't thank Regan and Daniel enough for how smoothly everything went moving into our new property especially after how stressful our last letting agents were its great to have people as friendly as this. Have gone above and beyond each time! - definitely would use again and recommend to friends and family wanting to rent.
Caitlin · 25 October 2022
★★★★★ 5/5
GoogleCouldn't thank Regan and Daniel enough for how smoothly everything went moving into our new property especially after how stressful our last letting agents were its great to have people as friendly as this. Have gone above and beyond each time! - definitely would use again and recommend to friends and family wanting to rent.
Caitlin · 10 October 2022
★★★★★ 5/5
GoogleJames, Rebecca & Louise all gave exemplary service during the sale of our property.
Always communicating promptly, in a professional yet friendly manner.
They went above and beyond with drawing everything to a conclusion.
Would definitely recommend them.
Claire · 10 October 2024
Agent replied · 24 October 2024
Hi Claire,
Many thanks for your kind words. If we can help with anything in the future please do let me know.
James Coppock
Branch Manager
★★★★★ 5/5
TrustpilotThank you to Angela and the team at the…
Thank you to Angela and the team at the Macclesfield office for their advice and expertise and professionalism in helping in my recent property purchase.
Julian · 11 August 2024
★★★★★ 1/5
TrustpilotVery Poor Customer Service!
the lettings division are very poor, they are very quick at taking your money, but when something goes wrong they take an eterinty to return or respond to emails or telephone calls.
Once you have vacated you cant get your secured dposit back, again the communication process and customer service is no existant.
Maxine · 12 May 2025
★★★★★ 5/5
TrustpilotHighly recommended
We recently sold and bought our new home through Gascoigne Halman in Macclesfield. From valuation to completion the service & support has been excellent. Gascoigne Halman not only found us fantastic buyers but found our dream home and we couldn’t be happier! The whole team provided a great service with a particular shout out and thank you to the Manager, Matt for his communication and support throughout to drive our sale and purchase forward.
Caroline · 1 July 2024
★★★★★ 5/5
GoogleFantastic service from initial enquiry to moving into my new rental property. Sarah showed me round the property and was very knowledgeable about the property and local area as well as being supportive about my current situation. I was then passed across to Dan who was equally professional, efficient and friendly throughout the process of renting. I wouldn’t hesitate to recommend Gascoigne Halman to friends and family.
Richard · 10 October 2024
★★★★★ 5/5
GoogleJames, Louise and the rest of the team at GH Marple Bridge did a great job selling our house in Disley. They communicated well with us and our buyer and addressed issues quickly and professionally.
Andy · 10 October 2024
Agent replied · 24 October 2024
Hi Andy, Hope you are both settling in well in your new home. Thank you for choosing us to sell your property. I am glad it all came together. James Coppock - Branch Manager
★★★★★ 5/5
TrustpilotGascoigne Halman Macclesfield Office
We recently sold our property through Gascoigne Halman Macclesfield office and are now renting from them. We have been pleased with the professional service they offer, all the staff have been pleasant and helpful. Thanks to all the Team and special thanks to Adam and Lisa.
Theresa · 6 February 2023
★★★★★ 5/5
GoogleWould highly recommend using Gascoigne Halman! We had a tricky few months during our recent sale and purchase and all the staff were so helpful and worked together to get it over the line. Very grateful :)
Kobi · 1 October 2025
★★★★★ 5/5
TrustpilotExcellent professional service
Excellent professional service and communication from going on the market to completion 8 weeks later.With special thanks to James Coppock, Dominic Morgan, Lucy Kershaw and Markus Jolleys. Alison Addy
Alison · 16 December 2019
Agent replied · 25 October 2024
Thanks for the review Alison.
★★★★★ 1/5
TrustpilotTerrible experience with this company
Terrible experience with this company. Had to fight for my deposit which they made unnecessarily difficult. They supported a landlord who said the property was uninhabitable when the independent check out report confirmed as 'good'. 6 months to get deposit back from TDS who awarded us £2,500 of the deposit and the landlord £100 after he tried to claim for £4500! Would never use this company again, avoid!
Karla · 8 July 2024
★★★★★ 1/5
TrustpilotI wish I could give this letting agency…
I wish I could give this letting agency zero stars. They have completely breached our contract and shown a total lack of professionalism. Upon moving in, the house was absolutely filthy, with rubbish in back garden. The state of the property was uninhabitable, clearly, no cleaning had been done. On top of that, broken window and door glass was shattered, posing a serious safety risk.
Customer · 25 August 2024
★★★★★ 4/5
TrustpilotGreat staff
I sold my property through Gascoigne Halman in Frodsham. The girls in the office were extremely helpful, helped me to understand what was happening and I sold my property within 2 weeks. I can’t thank them enough
Mrs · 2 August 2025
★★★★★ 5/5
GoogleGascoigne Halman have been exceptional with the sale of our home. Constant updates and professional in how they deal with both the sellers and buyers. Would highly recommend.
Ilonca · 10 October 2024
Agent replied · 24 October 2024
Many thanks for sharing your experience. If you ever need our services in the future please do not hesitate to contact me.
James Coppock Branch Manager
★★★★★ 5/5
GoogleI would just like to thank Regan so much for all her help during the rental process - she is a true asset to your team. She was approachable, friendly and professional at all times - Thank you so much Regan!
Emma · 10 October 2022
★★★★★ 5/5
TrustpilotI dealt with the wilmslow office
I dealt with the wilmslow office. James and the team were always available to help me out. Very pleasant experience and highly recommended.
Victoria · 15 December 2019
Agent replied · 25 October 2024
Many Thanks for the review. It was a pleasure to help
★★★★★ 4/5
TrustpilotGeorgia Day is a credit to Gascoigne Halman
Recently bought a house and dealt with agent Georgia Day who was fabulous from start to finish. No qualms with recommending her and the team at Macclesfied. Overall, it took around 4-5 months and Georgia just kept pushing for us to be moved in by Christmas which finally happened. Thanks, Georgia!
Bee · 2 January 2025
★★★★★ 5/5
GoogleMassive thank you to the staff at the Marple bridge office!
You have all been fantastic and so helpful.. thank you so much
Laura · 26 October 2024
Agent replied · 24 October 2024
Hi Laura,
Pleasure, if we can help in the future please do let us know.
James Coppock
Branch Manager
★★★★★ 1/5
Trustpilot0 communication, AVOID
Informed us that the property we were moving out of had been re-let. We then rushed to clear and deep clean the property. Rang several times on the day with no answer to then be told any day before Thursday would be ok. We were then informed by another call 10 minutes later that the property had infact not been re-let. Severe lack of communication therefore making us pay another month rent & bills.
Rachael · 29 August 2023
★★★★★ 5/5
TrustpilotA huge thank you to Tracy and all the…
A huge thank you to Tracy and all the team at Gascoigne Halman Frodsham office for working together , constantly chasing , updating and achieving a new sale/ exchange and a clock ticking completion deadline ..Fabulous to work with you.
Carole · 22 April 2022
★★★★★ 5/5
GoogleJust moved into my new property was brilliant from start to finish very informative about the process thanks so much fiona
Fiona · 10 October 2024
Agent replied · 24 October 2024
Thank you for your kind comments. James Coppock - Branch Manager
★★★★★ 5/5
TrustpilotHouse sold very quickly and all handled…
House sold very quickly and all handled professionally by James andxhis team with minimal issues at all.
Mark · 24 November 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.