1/5
Trustpilothorrible people and useless
horrible people and useless. dont tell you whats going on and very rude customer service. dont do what theyre supposed to do.
Trusted Agent profile · Stockport
Gascoigne Halman Cheadle reviews in Stockport
★★★★★
197 reviews across 2 platforms
91 High Street, Cheadle, SK8 1AA, Stockport, SK8 1AA
Gascoigne Halman's office in Stockport, at 91 High Street, is rated 3.9 out of 5 across 197 reviews on two platforms, including 80 Google reviews rated 4.6.
Reviews
Every review we hold for the Stockport office, from every platform, shown as written. First names only.
Trustpilot1/5
Trustpilot'Its a landlord's / Agencies world.. we just live in it'
'Its a landlord's / Agencies world... and we all just live in it'.. I recently rented a house in Frodsham and on return of the property, despite a gold star check out report, the lack of communication regarding my deposit refund was horrific.. multiple calls, emails, 'I can't reach the Landlord', 'let me check and get back to you' it became farcical. I was then hit with an 80% claim by the landlord against my deposit for made up broken items and repairs. The check out team in Macclesfield did not care, emails not responded to, nonsense chatter blaming the Frodsham branch who apparently were in conversations with the landlord regarding re listing the property, however the check out team in Macclesfield could not reach him. The emphasis clearly was to talk to the landlord about more money for him, more money for GH and just leave me and hopefully I will go away. I asked to speak to the branch manager at Macclesfield who did call me, she also didn't know what was going on so said she would follow up and help. Needless to say this was the one and only time I heard from her, not even a courtesy call or anything... I obviously rejected the claim by the landlord and fast forward 4 months since we left the property, the DPS have awarded our deposit in almost its entirety, so the greed of the landlord did not win in this case, quite rightly... and if GH would have consulted with him and me better from the start we maybe could have avoided such a mentally straining 4 months for me. I understand they are acting on the landlords wishes, however, the sheer disregard for the tenant was freighting. I now own a property so renting is not something I plan on doing in the near future, however should the need arise, I will never use GH again for their services, nor will I engage with them in any future business. Note - this mainly refers to the Macclesfield Branch.
5/5
GoogleWe recently purchased a property where Gascoigne Halman Cheadle were the agents. As such we had no choice in who we were dealing with, but were struck by how helpful and professional everyone was. Kate was lovely - organised and helpfully advisory with contacts and suggestions, Joe was very patient when we had a subsequent look round and spent far more time than expected, and Lewis was absolutely instrumental in achieving a successful outcome. Calm, measured, reassuring and responsive. An excellent team, and were we to be looking at selling then I would have no hesitation in using their services.PositiveResponsiveness, Professionalism
5/5
GoogleI recently bought a property from the team over at Gascoigne Harman and it was such a smooth service my agent Shoshannah was super professional, helpful and super diligent.
5/5
GoogleBrilliant service from start to finish. Shoshannah was extremely attentive and chased our sale throughout.
1/5
TrustpilotTotally manipulating the applicants
Totally manipulating the applicants. Before viewing mentioned about two tenants and the staff arranged the viewing. Now they are telling me they can’t allow two tenants.
5/5
TrustpilotAmazing team
Frances, Doug & Dev were amazing with our recent purchase. They were always available & helped us every step of the way with the purchase of our new home.
5/5
GoogleRecently sold my property through Gascoigne Halman in Cheadle, Joe & Rob were great, kept me in the loop with everything and assisted when we needed to push solicitors to keep things moving. Highly recommend to anyone selling their property.
5/5
TrustpilotSelling a house during lockdown and a cold winters
The sale of my house took place during very difficult circumstances as the U.K. AND ISLE Of MAN were in lock down during different periods during the sale process .I couldn’t visit the property. The property had been rented with Gascoigne Halman for 12 Year before I sold it . The asking price was set at a good level the brochure was produced in a couple of daysand the sale proceeded well .The first buyers who bought the house within days they couldn’t get the mortgage they needed so the house went back on the market and sold again within a relatively short period of time in 5 months Oct to March the whole process was completed.I was kept up to date with emails and phone calls every time there was a viewingI had dealings with mainly one sales person James but when he was off others kept me informed Sue the sales secretary was also good at answering queries connected with the sales process. As I was at a distance I used a solicitor recommended by GH and was pleased with there services I also used an insurance company that was local.During the cold spell when prospective buyers visited James made sue the house was warm enough to prevent issues with burst pipes I was also alerted to problems with the loft door and garage door and was then able to use GH property maintenance to solve several issues.I think James gave the sale a personal touchFor me the all round service GH provided was very helpful in difficult working circumstances .I am very pleased with the outcome and would recommend them
5/5
TrustpilotJan was amazing
Jan was amazing ! Quick responses, positive and lovely attitude. Viewing house was high lighting thinks you don’t really this no off ! Amazing lovely knowledgeable lady thank you xxx
5/5
GoogleRob provided an excellent service from valuation all the way through to completion. He was extremely helpful and accommodating throughout. I would definitely recommend Rob and Gascoigne Halman to anyone looking to sell their house in the Stockport area.
1/5
TrustpilotFrances Mason used our family and encouraged gazumping offers IMO
Frances Mason used our family to pump up other offers for the seller. She confirmed after a long and arduous process we'd had our offer accepted. She then encouraged the vendor and buyers carry on viewings in our opinion to gazump us. She knowing didn't send out a memorandum of sale to us for 5 days whilst getting other parties to outbid us. After we paid for searches etc Frances informed us someone had come in with another bid.......from there played us off as an auction for bidding. Then told us we didn't get the house. The next day it was put as STC for the other buyer. Something she refused to do for us in 5 days. She openly admitted on the phone she knew of another bid hence when she didn't do the memorandum of sale.She let us pay for searches while using us a pawn. It was absolutely the worst experience I've ever had with any kind of company. There was no remorse and I don't know how she sleeps at night for a little but extra of commission.Openly trying to get improved offers and more viewing whilst sending us acceptance confirmation and letting us pay fees is a very very underhanded trick.
1/5
TrustpilotDISAPOINTMENT
What went wrong? Well I was advised by this agency that the property had come off the market once my holding deposit was paid. Upon submitting my credentials for referencing which was with let alliance, I was advised by "Charlotte" a representative at Gascoigne Halman that the landlord has gone with another offer and would rather refund my holding deposit then proceed with my application. Honestly Disappointed with the service provided by this agency. WOULD NOT RECOMMEND GOING WITH THIS AGENCY
5/5
GoogleJust purchased my first home through Gascoigne Halman, Nicky was absolutely amazing throughout this process. She constantly kept me updated along with chasing solicitors on my behalf. I’d highly recommend. Thank you Nicky
5/5
GoogleWe recently sold a property through the Cheadle office and have nothing but positive words to say, particularly about Rob and Nicky. They helped us navigate multiple buyers pulling out and expedite enquiries with solicitors and were always available to provide an update on the transaction. I would certainly choose Gascoigne Halman for any future property purchases/sales. Thanks again!
5/5
TrustpilotGreat Service!
Steph and the team at Gascoigne Halman were fantastic. They were friendly, pro-active, and helpful in getting us into our new home.
1/5
TrustpilotAbsolutely disgusting
Absolutely disgusting aftercare if I seen all these bad reviews before I definitely wouldn't have bothered. Robyn put the phone down on me very rude
5/5
GoogleWe dealt with Shoshannah whilst buying our house and the whole process was completed from start to finish in 8 weeks. We had a great experience and would recommend
5/5
GoogleCouldn't fault Kate, Lewis and the team throughout the sale of our property in the area. Brilliant from the moment we enquired about selling our home, up until completion. They also were there to offer support with our purchase as well, which was a great help. Would recommend.
5/5
GoogleNot all the estate agent is the same . I found that Joe Campbell is very caring and thoughtful and he has never missed any of our enqrueis. Without his smooth coordination , we might not able to complete the sale on time . We could not thank Joe enough for his dedication and with his great help , we have a hassle free conveyancing process .PositiveResponsiveness, Professionalism
5/5
GoogleWe used Gascoigne Hallman Cheadle to sell our house in Cheadle Heath and are very happy with the service and professionalism of the entire team. Moving house can be stressful but they were helpful and supportive throughout the process. Highly recommend
5/5
GoogleWould 100% recommend - Nicky was incredible and worth her weight in gold. Cant thank them enough for their patience, determination and understanding. Thank you! Kirsty & Martin
5/5
Google10/10 experience with Gascoigne Halman. Charlotte provided us with an exceptional and professional service, going out of her way to assist at every step. Nothing required chasing or extra work from us, Charlotte was completely organised and did an exceptional job. Would highly recommend.
5/5
GoogleGreat agency to deal with! Professional, friendly and straight to the point in particular Charlotte (lettings manager) absolutely amazing! I would definitely recommend advertising your property with this agency, you will definitely have excellent service. Charlotte, once again thank you for your help, fast replies and calls! See you in 12 months for our new tenants!
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Questions about Gascoigne Halman Cheadle
How many reviews does Gascoigne Halman Cheadle have?
Gascoigne Halman's Stockport office has 197 reviews across two platforms: 80 on Google, 117 on Trustpilot (across the whole business).
What is Gascoigne Halman Cheadle's rating?
Gascoigne Halman Cheadle is rated 3.9 out of 5 across all 197 reviews, and 4.6 out of 5 on Google from 80 reviews.
Where is Gascoigne Halman's Stockport office?
Gascoigne Halman Cheadle, 91 High Street, Cheadle, SK8 1AA, Stockport, SK8 1AA.
