4/5
Nicky was patient and helpful in the purchase of our new home. The company does require a lot of information, sometimes they asked for things twice which was frustrating, but overall it's a good service. Thank you.
Trusted Agent profile · Stockport
★★★★★
197 reviews across 2 platforms
91 High Street, Cheadle, SK8 1AA, Stockport, SK8 1AA
Gascoigne Halman's office in Stockport, at 91 High Street, is rated 3.9 out of 5 across 197 reviews on two platforms, including 80 Google reviews rated 4.6.
Every review we hold for the Stockport office, from every platform, shown as written. First names only.
4/5
Nicky was patient and helpful in the purchase of our new home. The company does require a lot of information, sometimes they asked for things twice which was frustrating, but overall it's a good service. Thank you.
5/5
Sharon at Gascoigne Halman was a pleasure to work with. She made me feel really comfortable and was great at keeping in touch and answering any questions I had. I’d highly recommend her services and would use her again in a heartbeat where needed. Thanks Sharon!
1/5
Negligent - Do not rent from them
My husband and I moved into a property managed by letting agents Gascoigne Halman in Chapel en le Frith in November 2022. From the start we had major issues with the property; it hadn't been cleaned, the water pressure was terrible, in fact prior to us moving in after pointing out some defects during a viewing the electricity board had to be brought in to make the electrics safe! There was rubbish left in the loft and cellar and an open manhole cover with standing water in the basement with a pump in it. We had been told this was a usable storage space by the agents. It was not. It flooded more than once ruining our property and was horrendously damp. The wetness in the cellar rose through the house making it constantly damp and mouldy. The window frames were so rotten you could push your finger through them. The front door lock was insecure and you could push the door open with a hard shove.The shower seal was leaky and caused staining downstairs. The shower barely worked then stopped altogether. I believe the property would have been below the required EPC rating for letting if it were tested last year.These are just a few of the catalogue of defects. (I have photographic evidence of all of this). It took months to get some these things rectified and over 200 emails. I have made clear that one of my emails be treated as an official complaint but nothing has come of it. Often we were simply told 'the landlord doesn't want to spend any more money on the property'.We requested a reduced rent rate from £900 to £500 expecting a negotiation with the landlord. He took over a month to respond and then offered £850 despite our explaining the extensive damage to our property and us having paid for a shed to move our things from the cellar. The agents then sent messages chasing arrears. After continuing to press for the landlord to fulfill his legal obligations we were eventually hand delivered a section 21 notice (our tenancy should have run until November and they delivered this in June which I think may be in breach of the rules). The landlord claimed to not be able to afford repairs and needed to sell the property. This all happened over an 8 month period and I have to believe there is some sort of recourse for us. The property should not have been let in that state and we should be able to claim damages for our ruined property and loss of income (I work from home as a contractor). Having rented for over 20 years I have never had such a terrible experience. We moved back to Chapel to be closer to my elderly parents to care for them and now because of the lack of affordable, appropriate property we have had to move further away ultimately making them suffer. We have contacted the property ombudsman who have advised we have a case against Gascoigne Halman we just need to to follow it up. We have managed to find a private let and now moved at great personal expense through no fault of our own. Our new property is clean, well cared for and seems heaven after 9 Cross Street.
5/5
Shoshannah was very attentive and great at communicating throughout the purchase process. She was very friendly and accommodating to me when viewing the property, and ensured I received answers to all of my queries. Would definitely recommend Gascoigne Halman.
5/5
Fantastic exepriance dealing with Rob and the team. Excellent communication from the beginning and the results exceeded all expectations. Would happily recommend GC (Cheadle) in a heartbeat for the Edgeley area. If you want competetive rates and (in our case) a super quick sale, well above market price! Thanks Rob, Nicky & team
5/5
From the beginning to the end, the whole team were reassuring throughout the process. Joe and Shoshannah did an excellent job of showing potential buyers around our home. Shoshannah went above and beyond to get, what turned out to be a very long and complicated chain, to completion . We would highly recommend.
5/5
If there was a rating higher than 5 stars, I’d give it. Nicky went above and beyond to ensure that our purchase went through on time. I would highly recommend this company.
5/5
We dealt with Rob first to help with the sale of our property. Following this, we liaised with Shoshannah to keep us up to date on the sale. We were impressed with the fact that we were given frequent updates and overall the communication was really good. Would definitely recommend. Thank you!
5/5
Thank you Lisa and Esther for you’re …
Thank you Lisa and Esther for you’re fantastic support in a recent house letting. Nothing was ever too much trouble at anytime. I have always been impressed by the quick and effective response in helping us to let our property. We most definitely were is safe hands throughout the whole process. Thank you ladies and team Gascoigne Halman.
5/5
We recently bought a house from Gascoigne Halman and although, naturally, challenges arose within the sale, our point of contact- Shoshannah, was excellent throughout. Shoshannah was professional and helpful, accommodating and friendly, …
5/5
I dealt with Shoshannah from the start of my house journey to the end (completion today). I could not have wished for someone more efficient and also considerate to my circumstance. She was a massive support for me! Shoshannah is an absolute asset to Gascoigne Halman. Thank you for everything!!
1/5
The house was a health hazard
We moved into a rental property managed by this estate agent last week, and it has been the worst experience we’ve ever had with an estate agent.
5/5
Friendly customer service from the get-go and great communication, Shoshannah was a star in persevering through a long buying process! We would absolutely recommend.
5/5
Thank you very much for Nicky. She is very efficient, friendly. Always response so quickly, follow up every steps accurately! The completion only took one and half month to done! Thank you Nicky and the team! The best team and services provided!
5/5
Recently completed a sale with Gascoigne Halman. Nicky and the team were great providing clear communications and friendly service. Thank you
5/5
Would 100% recommend! Had excellent service and communication throughout. Thank you to the whole team at Cheadle. Especially Nikki & Rob ☺️
5/5
We used Gascoigne Halman in Cheadle for the first time in the summer this year and they didn't disappoint.Their service is both professional and friendly and as we found, the support they offered us was invaluable. From the young man who showed us round the property to Nicky who delt with the sale we could not have asked for any better support. Mrs S. Nichols
1/5
horrible people and useless
horrible people and useless. dont tell you whats going on and very rude customer service. dont do what theyre supposed to do.
5/5
We recently purchased a property where Gascoigne Halman Cheadle were the agents. As such we had no choice in who we were dealing with, but were struck by how helpful and professional everyone was. Kate was lovely - organised and helpfully advisory with contacts and suggestions, Joe was very patient when we had a subsequent look round and spent far more time than expected, and Lewis was absolutely instrumental in achieving a successful outcome. Calm, measured, reassuring and responsive. An excellent team, and were we to be looking at selling then I would have no hesitation in using their services.PositiveResponsiveness, Professionalism
5/5
I recently bought a property from the team over at Gascoigne Harman and it was such a smooth service my agent Shoshannah was super professional, helpful and super diligent.
5/5
Brilliant service from start to finish. Shoshannah was extremely attentive and chased our sale throughout.
1/5
Totally manipulating the applicants
Totally manipulating the applicants. Before viewing mentioned about two tenants and the staff arranged the viewing. Now they are telling me they can’t allow two tenants.
5/5
Amazing team
Frances, Doug & Dev were amazing with our recent purchase. They were always available & helped us every step of the way with the purchase of our new home.
5/5
Recently sold my property through Gascoigne Halman in Cheadle, Joe & Rob were great, kept me in the loop with everything and assisted when we needed to push solicitors to keep things moving. Highly recommend to anyone selling their property.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Gascoigne Halman's Stockport office has 197 reviews across two platforms: 80 on Google, 117 on Trustpilot (across the whole business).
Gascoigne Halman Cheadle is rated 3.9 out of 5 across all 197 reviews, and 4.6 out of 5 on Google from 80 reviews.
Gascoigne Halman Cheadle, 91 High Street, Cheadle, SK8 1AA, Stockport, SK8 1AA.