1/5
TrustpilotPoor communication
Poor communication, all words no action.
Trusted Agent profile · Stockport
Bridgfords Stockport Sales reviews
★★★★★
675 reviews across 2 platforms
2a Mersey Square, Stockport, SK1 1NU, SK1 1NU
Bridgfords's office in Stockport, at 2a Mersey Square, is rated 3.1 out of 5 across 675 reviews on two platforms, including 232 Google reviews rated 4.9.
Reviews
Every review we hold for the Stockport office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleGreat service from first meeting to final sale, completion with 2 months
Agent replied · 24 October 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations
5/5
GoogleRyan,Angela,Luke and the Bridgford team are absolutely brilliant can’t recommend enough! Our home was was sold within 3 days of advertising and to the right people. If you’re looking for an excellent estate agents look no further! Thanks again everyone
Agent replied · 24 October 2024
Many thanks for your amazing 5* review. It gives me great pleasure to read the Bridgfords team were once again able to provide an excellent service. Thank you for your high recommendation. Best wishes, Lucy.
1/5
TrustpilotStay Away !!
Stay Away !!Untrustworthy and remember NO verbal agrements of repairs etc are kept.Cause they will charge you and then ignore you.In my experience No cleaning and No repairs will be carried out after you have signed your contract and paid them your hard earned money.STAY AWAY !!
1/5
TrustpilotDon’t waste your time
Their agent failed to turn up to a property viewing. We called the agent and the office several times and no one picked up so we went to their office and booked another appointment for later that day. They then failed to turn up to the second appointment and when we went to the office again, showed no remorse and did not apologise. Will never ever book with them again. They’re rude and unprofessional.
1/5
TrustpilotDealt with a guy called zahid should…
Dealt with a guy called zahid should have known really never to go ahead, once they had the sale wasn’t interested, pushed into putting the house on the market telling me I’ve spent a lot of time at your house! Very proffesional, was asked to reduce price after 2 weeks, long story with the rest of it but I would stay clear, hence I took my house off the market with them,
1/5
TrustpilotHorrendous end of tenancy experience
Horrendous end of tenancy experience, we started a complaint process with them, really unprofessional, they don't respond to emails or calls, do yourself a favour and look elsewhere
5/5
GoogleRichard and Kate are wonderful and helpful. My experience was fabulous.
Agent replied · 24 October 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
1/5
TrustpilotAccepted property and then they rang to say they’ve accepted someone else!!
I was accepted a property by them and I sent all paperwork over and two weeks later they phoned saying I was accepted as a higher bidder was accepted. Why accept me and my offer to disappoint two weeks later. Do not use this estate agent very bad service and not happy at all. They are useless I will be using somewhere else.
5/5
GoogleExcellent service from Christopher. He found the perfect tennants for my property and would strongly recommend them. They found the tennants within a week and acted swiftly in getting the references and other relevant documents. Thank you. Michele
Agent replied · 24 October 2024
Thank you for your 5* review and kind words! It is great to see that you are happy with the service provided by our local team and as such, I will of course make sure your feedback is passed onward to them. Kind regards, Scott.
5/5
TrustpilotGeorgia brilliant
I had best service , and kept up to date with the process. From Georgia , and communication was seamless. Always let me know what was needed every step . Excellent work . !! Thanks RegardsDean
1/5
TrustpilotRude
Rude, unhelpful and abrupt. They don't care about the tenant. All they care about is keeping the landlords happy and not losing the landlords custom. They could give no s#*ts about the people actually paying money. Stay away because they are not helpful. I got upset about a job that needed doing and was told that "you took the house as it is, there's nothing we can do". Just Wow
1/5
TrustpilotNot the best experience over a two year…
Not the best experience over a two year period. During our stay in their letting they were the most inconsiderate bunch. If there was a problem it was your fault. The landlord was always right. At the end of the tenancy their deposit holding arm Countrywide did their very best to withhold some of it, even though the property was in a better state when we left it.
3/5
TrustpilotBridgford Didsbury was ok
Bridgford Didsbury was ok, felt a little rushed in the viewings but at least they answered their phones unlike some other letting agencies
1/5
TrustpilotI want to let you know that I am…
I want to let you know that I am complaining to you because you are careless. my husband called for a house yesterday and you were going to call us back, you didn't do that. today when he came back to you with a phone call, you tell us that there are no more places to see the house. I do not recommend.
1/5
TrustpilotTerrible customer service, will happily take your deposit but never give it back
Terrible customer service. Been waiting over a month for my deposit back after getting the checking out report (which came back fine) keep getting told it’s the landlords fault. Will be seeking legal advice and charging them the deposit, legal fees and their standard late payment fees as detailed on there account if I was to have paid my rent late (which I never did)
5/5
TrustpilotI have an amazing experience with…
I have an amazing experience with Bridgfords sale , in special with Caroline Edwards, wich was very receptive and help us to move in our property as soon is possible ! Thanks very much and i will recomend Bridgfords sale for rent or sale your house 😊
1/5
TrustpilotUnprofessional
I called Bridgfords this morning to book a viewing on a house added to rightmove today. I was passed to Steph who started the conversation with "whats happened now" ?????? She was reluctant to book a viewing so i didn't. Rude, abrupt & unprofessional. Id suggest not talking to people like you know them and do your job which is booking viewings.
1/5
TrustpilotTerrible customer service
Terrible customer service - they do not get back to you. They also cannot market houses - we have had no viewings since being on the market with them for 4 months.
1/5
TrustpilotWorst estate agents I've used
Bridgfords Newcastle are unorganised and only tend to communicate with you when it is in their interest. They can be very difficult to get hold of once you moved in.They charge a fortune to renew the tenancy and remain in the property then when you decide to move out of the property, they charge if you need a reference from them for your new property.Would definitely not recommend!
5/5
GoogleJoel and Hollie dealt with my move into my new flat and were both very helpful and friendly throughout. thanks again to both of you
Agent replied · 8 January 2025
Many thanks for the amazing 5* review. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotIf I could give zero stars I would
If I could give zero stars, I would. I had an absolutely horrible experience.... as a purchaser. I was made to feel like my requests were outrageous, despite following the recommendations of Bridgefords surveyor. I was told that I was disgusting and shouted at.. avoid Sale at all costs, it's just not worth the abuse. There are plenty of professional estate agents.
5/5
TrustpilotI had best service
I had best service , and kept up to date with the process. From Daniel Bright , and communication was seamless. Always informed me what was needed every step. Excellent work.
1/5
TrustpilotSuch a pain from start to end
Really unprofessional and sloppy! I've wasted part of my life in writing emails, repair reports, and complaints...all to little or no avail. At the end of my tenancy, as a goodbye present, I was denied my deposit without any valid reason. I only managed to get it back through adjudication. If I ever deal with this company again, it will be too soon.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Bridgfords Stockport Sales
How many reviews does Bridgfords Stockport Sales have?
Bridgfords's Stockport office has 675 reviews across two platforms: 232 on Google, 443 on Trustpilot (across the whole business).
What is Bridgfords Stockport Sales's rating?
Bridgfords Stockport Sales is rated 3.1 out of 5 across all 675 reviews, and 4.9 out of 5 on Google from 232 reviews.
Where is Bridgfords's Stockport office?
Bridgfords Stockport Sales, 2a Mersey Square, Stockport, SK1 1NU, SK1 1NU.
