Trusted Agent profile · Stockport
★★★★★
508 reviews across 2 platforms
13 Gatley Road, Cheadle, SK8 1LY, Stockport, SK8 1LY
Bridgfords's office in Stockport, at 13 Gatley Road, is rated 2.3 out of 5 across 508 reviews on two platforms, including 56 Google reviews rated 4.2.
Every review we hold for the Stockport office, from every platform, shown as written. First names only.
5/5
TrustpilotReliable and helpful
This is a great agency: they put us in touch with our new landlords and were very helpful every step of the way (special thanks to Ash!). They were always easy to reach, responsive and polite. When we arrived at the new place we had a lovely welcome pack waiting for us. Thanks for everything, Bridgfords!
1/5
TrustpilotAwful service and expensive fees. Landlords should use someone else.
Been with Bridgfords for a few months and cant really give positive feedback back on any part of their service. They are slow to respond, aggressive and generally useless. Their service centre is completely separate from the lettings team which results on breakdown in communication and poor service. They are great at selling their service to entice you in then run a mile once you are signed up.
1/5
TrustpilotIllegal
They will call you in and tell you to speak to their mortgage advisor who then tells you that he can get you the property if you sign up with them for £660+ non refundable, he will use their own solicitors too. My wife and I asked what about the other bidders and he said, the vendor won’t see those bids don’t worry. This is completely illegal and we walked away, he then said you are willing to walk away from this deal and get outbid. I said yes I would rather lose out on 20k than give you one penny. It’s kickbacks galore in that place and we know full well we will now not get that property. I would love to speak to the person selling the house but they have moved abroad and left these clowns in charge.
5/5
TrustpilotStockport Branch
We are very impressed with service which we have/are receiving from Ryan Dexter: Property Appraisal Manager at Bridgfords (Stockport Branch). Ryan has a remarkable expertise and knowledge of the whole of property market.He is always very professional and his advice is second to none.Without any hesitation, we would recommend Ryan to either landlords or buyers who are interested in all aspects of buying/selling. Many thanks-Jolanta & Barry (landlords)
1/5
TrustpilotSTAY AWAY - BRIDGFORDS DARLINGTON
I purchased a property from Bridgfords in December 2025.
1/5
TrustpilotNever contact me after numerous call…
Never contact me after numerous call and direct messages.
1/5
TrustpilotLandlords (and tenants!) - avoid this agent
To use a phrase, Bridgfords / Countrywide are an omnishambles, when it comes to being a landlord's agent.
5/5
GoogleThe service was top class, Stacey and Mel treat you like a family member, they went above and beyond to make sure our purchase was as smooth as possible. We highly recommend this branch, they make you feel a lot less stressed by keeping in touch all the way through the process. It was a pleasure to deal with the team! Thank you all so much Masi
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotTerrible communication, valuations and organisation.
We sold our flat with Bridgfords Swinton and the experience with them was terrible from start to finish. They over-valued our property by £15,000, meaning that when our buyers applied for their mortgage they refused to give them their full amount, causing us to have to sell the property for £15,000 less as we didn’t have the time to put the property back in the market due to our chain. We had further issues with our buyers’ mortgage application causing a huge delay in the sale, and we actually ending up initially losing our forward purchase due to this. Throughout this whole nightmare Bridgfords were absolutely useless. We told them time and time again to call my partner instead of me, due to our professions, and they constantly ignored this and rang me. We had to deal with our buyers directly as Bridgfords had very little communication with either of us, and would actually ring us to ask for an update on our buyers situation! Causing us more stress and an extra party to deal with and update. Whenever we spoke with Bridgfords they had absolutely no idea what was going on and couldn’t keep track of any part of the sale. They were by far more of a hinderance than a help. They also didn’t conduct any showings of our flat themselves (as they had initially sold to us) and we had to do every showing as whenever we asked them they said they were busy. They charged us £2,200 for the pleasure of all of this.Overall, if we ever come to sell again we will be sure to steer clear of Bridgfords and would highly advise others do the same.
1/5
TrustpilotDont Waste Your Time
I had a very bad experience with one of their estate agent in cheadle hulme. Be aware of Omara, she views you the property and stands still and doesn't even puts up an effort to speak or show the property. A pure lack of training and wonder how bridgfords keep a check? On top, if there's other properties to see, they'd give you excuses and never deliver what they promise, delays on delays. I guess barely they have good agents and mostly its all bad. Its pitty to know what such companies has such employee who works as if they are forced to do so.
1/5
TrustpilotNot a great experience
We went to Bridgfords because they got the best reviews on Google. OMG if they are the best, just imagine what the worst would be like. Gave us a very dodgy valuation 30% above what we eventually sold it for.
5/5
GoogleReally pleased with the efforts of Bridgefords staff in Cheadle and Kate McEvoy in particular to sell my Aunts property in Gatley. The property was old and in need of refurbishment despite this Bridgefords had interested parties lined up and viewing (Bridgefords showing them round) the property immediately and offers came in quite quickly. Even after a buyer backed out Bridgefords rounded up more potential buyers and quite soon after the property was sold for a good price. Impressive professional and reasonably priced.
Thank you Chris for the excellent 5* review of your experience with our local Bridgfords team. It is always such a pleasure to read such positive reviews and I will ensure your kind words are passed on to the branch. Best wishes, Lucy.
1/5
TrustpilotDo not trust them, they will rob you blind
Do not under any circumstances go with these! They will steal from you. They never asked prior to us applying whether we would need a guarantor and because it became obvious we did after application they decided not to go with us and stole our holding deposit from us. We a family with a small child and a baby on its way and they refused to give us our money back. They wouldn't budge a little bit. Not even offer a little bit back. Horrible estate agent that will rob you blind. Do not trust them!!!!
1/5
TrustpilotZero engagement for deposit return
My tenancy ended on 9th Jan and I emailed Bridgfords to ask how I go about getting my deposit back.Emailed again on 15th Jan saying there had been no reply received to my request.An agent did respond so say someone from the deposit team would be in touch.Chased again on 22nd Jan advising that nothing had been heard - to date zero response.They were very good when it came to take my money. There can be no excuse for the lack of engagement. A dispute has been raised with MyDeposit.
5/5
TrustpilotWe highly recommend Bridgfords
We highly recommend Bridgfords - Whitby. Maddie, Victoria and the team are amazing. They are very approachable, friendly, have excellent communication and also very knowledgeable on the area and of the market.
5/5
TrustpilotGreat company to deal with very…
Great company to deal with very professional couldn't help me enough would definitely recommend.
5/5
TrustpilotBridgfords Denton team was extremely…
Bridgfords Denton team! 5*Denton branch team was extremely helpful, professional and pleasure to dealing with. They helped me to make my move to a new property within a couple of weeks and supported me throughout, including communication with all the suppliers. Megan was absolutely brilliant, she showed great support and care, professional approach in a timely manner. I would highly recommend.
2/5
TrustpilotI wouldn’t recommend
I wouldn’t recommend. They set you up with an energy supplier even though you withdraw from an application. I didn’t even sign the contract and they raised an account without my consent. I had to be on the phone for almost an hour to close an account I didn’t even set up which will take 6-8 weeks with OVO. The staff at Stockport are lovely but I got spoken to like I was a child when I called up asking why this happened by Katherine when in the past she’s been nice. I don’t recommend Bridgfords. 👎🏾
5/5
TrustpilotA lady named Lisa (Bamber Bridge…
A lady named Lisa (Bamber Bridge Branch) could not have been more helpful going that extra mile to help us look for a rental property for our parents. Thank you Lisa. I hope she gets the recognition she deserves.
5/5
TrustpilotShout out to Ruari
I dealt with Ruari, who by the way gave the most incredible experience. He went above and beyond to help assist me with my needs. 10/10Im writing this review as the kid deserves the acknowledgment!
1/5
TrustpilotA one star rating is too good for this…
A one star rating is too good for this business! Completely inept from the agent to their so-called professional mortgage broker. Allowed seller's solicitor to harass and bully me and also bombarded me with messages whilst at work but didn't answer calls when I tried to contact them. I am now out of pocket as seller has withdrawn the property even though it still shows for sale.
5/5
TrustpilotThank you Bridgfords didsbury for all…
Thank you Bridgfords didsbury for all your help. I am very exited to move into my new home :)
1/5
GoogleLies, rude and unprofessional. Bought a house in Aug 2013. Constant lies from Bridgefords. Staff were rude to myself and the other half, this did not last long with me. Requested the manager to become involved and he was worse than the staff!!!! I have a three page letter of compliant from my solicitors regarding this agent. Always blamed the buyer when the seller was at fault. Withheld the keys on the transfer day just to be awkward. Should of pulled out of the purchase in hind sight. To this day I hate the fact they got paid out of my money..... DO NOT USE! AVOID AT ALL COSTS!!!!!
Thank you for taking your time to leave us your feedback. I am really sorry to hear about your experience, if you would like to discuss this in further detail please contact review@countrywide.co.uk, Many Thanks.
5/5
GoogleWe have found the team at Bridgfords Cheadle to be exceptional. Nothing has been too much trouble and we feel they have gone the extra mile when needed. Would highly recommend!
Thank you for taking the time to leave us your 5* review and recommendation Steph! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bridgfords's Stockport office has 508 reviews across two platforms: 56 on Google, 452 on Trustpilot (across the whole business).
Bridgfords Cheadle is rated 2.3 out of 5 across all 508 reviews, and 4.2 out of 5 on Google from 56 reviews.
Bridgfords Cheadle, 13 Gatley Road, Cheadle, SK8 1LY, Stockport, SK8 1LY.
