Bridgfords Cheadle reviews

★★★★★ 1/5

Trustpilot

Avoid

Unfortunately, i read these reviews quite late and I am in agreement with all the negative opinions about Bridgfords Withington. We tried to buy a flat, but when we told them that we have our own mortgage advisor, the communication stopped. When we tried to get updates, they would try to discourage us to continue. They went on making an offer for our maximum budget, despite only having 1 additional buyer who offered 25k less than us. Dishonesty/ lack of transparency and totally unprofessionalism, especially Richard/ Hammad. I am happy I did not use their services, and I now select properties which are not in their portfolio. Quite sure the seller has received a lower offer as well, which is a shame as the flat was superb. Avoid!

Horia · 4 June 2024

★★★★★ 5/5

Google

The service I got from Stacey at the Cheadle branch was nothing less than outstanding what a lovely and knowledgeable person would highly recommend Her and Bridgfords Thanks

David · 21 February 2025

★★★★★ 5/5

Google

I would highly recommend Bridgfords! The service was outstanding and second to none. Stacey went above and beyond with our purchase. Regular communication from ourselves on progress was key on keeping the seller up to date, this was always managed excellently by Stacey. Thank you again for helping us buy our forever home Bridgfords!

Omar · 24 October 2023

★★★★★ 5/5

Google

I recently had a fantastic experience with Stacy and Umra. From the initial contact to the final viewing, the service was exceptional. The agent was incredibly responsive, always quick to answer my questions and provide updates. The property listing featured high-quality photos that accurately captured the property's potential. The viewing itself was well-organized and informative. The agent was knowledgeable about the property and the local area, and they were happy to answer any questions I had. I would highly recommend Bridgfords to anyone looking for a reliable and professional estate agent.

Vrinda · 21 November 2024

★★★★★ 5/5

Google

Where do I start with these guys absolutely 5 star service and more kept us up to date. Paul did our mortgage and made it look easy fitted us in when we were available Adam kept us up to date with the whole process back and forth and dealing with other estate agent who we found terrible I wont name. Katie and James were good as if adam was away from his desk dealing with other customers they always kept us in the loop. If we need to move again or sort anything like that out we will be in touch cheers again guys 5 star service. Kind regards Josh & charlotte Green

Joshua · 25 October 2019

★★★★★ 5/5

Google

The Cheadle team was amazing team of professionals. The best choice of estate agents we could make. James, Adam, Kate and Louise made a spotless team, nothing was too much trouble, always available and answer any questions that arise. Our property was under offer in less than a week for the price we wanted. Paul ( mortgage adviser) was extremely helpful even though we didn’t take a mortgage through him, he spent time to find the best solution for us. If we would ever have to sell/buy property again we would indeed use Bridgfords without any doubts. They are fast, professional and reliable, and also do the viewings themselves. Perfect experience and we can’t thank you enough for all your input towards our sale and buying the house we so wanted. Brilliant team. With kindest regards Yulia and Michael

Yulia · 25 October 2019

★★★★★ 2/5

Trustpilot

Branch staff good, conveyancing beyond horrendous

Started the journey of selling my flat with Bridgfords well, great listing, quickly found a buyer, then Bridgfords conveyancing service took over and was incompetent at every turn. 6 months on from accepting an offer I’ve had to end the sale as my mental health couldn’t handle anymore of the misleading, lies and gaslighting from their conveyancers. Was so bad even the branch staff said they were embarrassed at how bad it was.

Andy · 16 January 2026

★★★★★ 1/5

Trustpilot

If I could put 0 I would

If I could put 0 I would. My cousin gave notice that he was giving up the flat due to family and health issues. Before he was able to remove his things (within a week) they have taken his belonging and given only some clothing back. They have stolen a family air loom watch (Rolex) , cash that was for Christmas, not given back any expensive trainers .. they have drip fed some things back since like the tvs and yet to receive the Xbox, they have photos of his stuff on their report which they haven’t given back. They are not to be trusted . They are proceeding to trade non ethically and illegally. Reports to police have been made. They prey on vulnerable people

Olivia · 10 November 2025

★★★★★ 5/5

Trustpilot

Holly & Nathanial @ Stockton Heath

I’m so grateful to Nathanial, Holly and Sam at Bridgfords Stockton Heath. They’ve helped me through two moves during one of the hardest times in my life, and their support has genuinely meant the world. They were kind, patient and completely on top of everything.

RL · 4 August 2026

★★★★★ 4/5

Trustpilot

Richard at Bridgfords Withinton was a great help

Bridgfords Withinton did our conveyancing a year ago. Some of the team were inexperienced (and in one case a bit lazy) but Richard Taylor made up for that by going the extra mile in helping us out. So this positive review is for him. Thank you.

Elaine · 23 May 2025

★★★★★ 5/5

Google

We have just sold our house with Bridgefords at Cheadle. Stacey, Hannah and Umra where both open and friendly, yet also efficient and professional. The marketing of our house was so good that we got and accepted an offer within 15minutes of the first viewing. We'll done Bridgfords and thank you. Barry and Pamela

Pamela · 9 August 2025

★★★★★ 5/5

Google

STUNNING, absolutely stunning, where do I start? The sales agent that was selling our house, James was always on the ball and answering his calls whenever we called, he worked extremely well transferring us to our new house, and selling our old one, I would highly recommend brigdfords as a fabulous real estate agency, Thank you James, and the other members of the team.PositiveResponsiveness, Quality, Professionalism, Value

Shama · 24 October 2021

★★★★★ 1/5

Trustpilot

I wrote an email to one of their sales…

I wrote an email to one of their sales colleagues about a viewing who wouldn't open the door to me. The sales colleague never responded back to my email. Plus they've not bothered to notife me about a property I was interested in but is now sold!

Rachel · 27 June 2026

★★★★★ 5/5

Google

Great support throughout the process, Hannah & Stacey was very much helpful and ensured we had everything sorted promptly!

Zaid · 8 February 2025

★★★★★ 1/5

Trustpilot

Bridgfords Gosforth

Bridgfords Gosforth - categorically the worst letting agents I have ever dealt with. They were very efficient at getting credit checks completed and the rent and deposit organised. After that though the service was appalllng. We picked up they keys a few days before we moved in and noticed a wash basin in the ensuite was smashed, and the premises was generally dirty (not mentioned on the inventory). Rang and advised - and said they could access the property to repair if necessary. It was not repaired when I moved in and I was advised this was because I needed to report through their portal. In the first week I had to report repairs - washing machine not plumbed in, broken toilet seats, kitchen cupboards so dilapidated the drawers fell out when opened, gas fire not working, thermostats missing/broken on radiators, ventilation fans not working plus the smashed basin. It took them 7 weeks to get some of the repairs done, the remainder were outstanding when I left 6 months later. I chased and chased but just got told they aren't priority repairs (repairs on white goods are supposed to be prioritised). Once I handed my notice in they were super efficient at arranging viewings to get some other poor fool to pay £850 to live in a cold badly maintained property.Although I have seen a copy of the check out report which mentioned lots of issues, all of which predated my tenancy, I have never had confirmation that the Land Lord is happy ( They brow beat me into taking a zero deposit arrangement which was very expensive so I don't have a deposit to come back) All in all swift to take your money slow to respond to issues and communications demonstrate how little they care about their tenants. I cannot recommend highly enough that you avoid this business like the plague.

Sally · 5 August 2023

★★★★★ 1/5

Trustpilot

would not recommend this company to any…

would not recommend this company to any landlord. The fees are extremely high, with additional charges that are not always made clear from the outset. Communication is poor, and it is often very difficult to get hold of staff when you need support or answers.

Andrew · 24 June 2026

★★★★★ 5/5

Trustpilot

A cheerful professional that brightens up your day...

I am the director of GLY UK Immigration Support Services Co. Ltd. which serves our HK clients in finding ideal homes here in the UK. Over the years of our operation, we learned to value true professionals in the estate agencies, who are, like Louise Coghlan of Bridgfords, very enthusiastic, responsive, and very patient to answer questions and resolve issues we encountered during the renting process. Louise is also one of the most cheerful estate agents I have ever met…so pleasant to talk to and to work with!.I am always pleased to recognize a true lettings professional who demonstrates knowledge, passion and commitment to her work. And me and my team are grateful for the support Louise has given us!Jonas FungDirectorGLY UK Immigration Support Services Ltd.

GLY · 12 July 2023

★★★★★ 5/5

Trustpilot

Excellent Service

After using other Agents locally for many years, I have got to say the service I received from the team at Cheadle hulme was outstanding. From the minute I spoke to Jemma I knew I was experiencing a different level of service. I dealt with Louise who kept me update and informed through every viewing, just superb, snd not forgetting Liam who when I had any queries dealt with them immediately- Thankyou to the whole amazing team, you will now have my other houses to let. 5 ⭐️

Sharon · 11 July 2023

★★★★★ 5/5

Google

Bridgfords Cheadle handled our house sale with the utmost of professionalism and went the extra mile to make sure everything went as smoothly as possible. All staff; from the manager and representatives were extremely helpful, polite and made us feel as though they were part of our team. Thank you so much James and team for all your help.PositiveResponsiveness, Quality, Professionalism, Value

Jelani · 24 October 2021

★★★★★ 1/5

Trustpilot

I moved out over a month ago and still…

I moved out over a month ago and still haven’t had a single update about the return of my deposit. Sadly, this is entirely in line with the level of service I’ve received from Bridgeford throughout more than five years of renting with them.

Roberta · 17 June 2026

★★★★★ 5/5

Trustpilot

The Best Professionals in Property Management & Client Relations

I met the best professionals in Bridgfords since my entry into the UK. They followed every step with us and concluded the deal professionally.Lisa McNamara was exceptional and pragmatic, Lucy Dagless was following up in ensuring we made no mistakes as we progressed through the stages. We assured them of our utmost cooperation and will ensure we keep the asset in good shape and won't let them down for trusting us.Thank you Lisa. You are an asset to Bridgfords. Please accept our kindest regards.

Edward · 12 May 2023

★★★★★ 5/5

Google

I would just like to thank Bridgfords and their team in the Cheadle office for the excellent service they provided in selling my Mother’s property. From start to finish they were professional and efficient and nothing was too much trouble. I would especially like to thank Kate for her regular updates, professionalism and excellent customer service. If I was to sell again I wouldn’t hesitate to use you! Thanks again Helen

Helen · 25 October 2018

★★★★★ 5/5

Google

Cheadle office 1st class service,Stacey kept us informed every step, pushed for a quicker completion date which suited us. In all a very efficient agent who I would recommend to anyone who needs.

Brian · 26 April 2024

★★★★★ 5/5

Trustpilot

You're a star Ellie

Just wanted to mention the first Class service received by Ellie in the Tynemouth office. She is more than helpful every time I speak to her. I am a Landlady and despite the extremely expensive charges Bridgefords have for every aspect of Letting, it is Ellie who is polite, extremely efficient, always pleasant and a delight to deal with. Service like this needs to be recognised ...Ellie should run the office as nothing is ever too much trouble. I was visiting recently from London and Ellie was off, sadly. Other staff were on the phone and didn't even acknowledge I was there! so rude considering the money I pay them. I am in the Property business myself, so know how people expect to be treated. Well done Ellie, you are an asset to Tynemouth!

Pamela · 28 April 2023