The Stirling Property Shop Stirling reviews

★★★★★ 5/5

Google

Honestly the best letting agent I've met so far in my four years living in Stirling as a student. I have met every member of the Stirling Property Shop Team. And I can say, Kevin, Declan, Andrea, and Claire, all of them have been wonderful and accommodating. We've had our differences in the past, but we managed to work through them, which makes me appreciate them all the more. Based on my meetings with them so far, I can genuinely tell that they're hardworking and always try to do right by their clients, be they renters or landlords. The team are very reasonable people and easy to talk to, especially if you drop by their office. If you treat them with respect, I can assure you that you'll receive the same in kind.

Jacky · 12 June 2023

★★★★★ 5/5

Google

Been with Stirling Property Shop for 2 years now and have been so helpful and accommodating

Tori · 16 January 2026

★★★★★ 5/5

Google

Excellent service from start to finish since I rented with this agency. Both Kevin and Declan were professional and informative and made renting so easy, highly recommend.

Mercy · 15 September 2023

★★★★★ 5/5

Google

The agency is considerate to our needs and when we've had a few issues in the flat, Kevin has been very good in helping us out.

Elisabet · 15 September 2023

★★★★★ 5/5

Google

I have received the best service from Stirling Property Shop. Kevin and his team provide a professional and personal service. I would have no hesitation in using this agency again and I would highly recommend them to others.

Kate · 12 June 2022

★★★★★ 5/5

Google

I had a very positive experience with this agency regarding finding a property to live. Claire was exceptionally helpful. I would highly suggest this agency.

Hennie · 16 August 2023

★★★★★ 5/5

Google

good experience with Kevin Valentine, he was quick and easy to get hold off when any sort of issue came up. They are quick to act and to explain well the process of everything.

Rosario · 4 June 2025

★★★★★ 5/5

Google

All the procedures were very smooth and Kevin was really kind. We were so happy to get a place through Stirling property shop! Thank you so much!

Manna · 12 June 2023

★★★★★ 5/5

Google

Myself and my best friend lived in a property managed by the shop for 18 months. During this time we had absolutely no issues with the firm , they always managed problems and issues promptly and professionally. It was a pleasure to have dealt with this firm Especially with Kevin valentine who made our move in and move out smooth and hassle free.

Josh · 13 March 2024

★★★★★ 1/5

Google

Great at first. However, upon leaving the property they all but stopped communicating with us and only responded once a formal complaint was threatened. This led to the MD Kevin Valentine writing bizarre late-night emails suggesting my neighbours and my pets didn't like me. So that is all you need to know about this operation. If you need to know more, just Google and read the numerous articles about the place.

Lee · 16 August 2023

★★★★★ 1/5

Yell

Avoid

Great at first. However, upon leaving the property they all but stopped communicating with us and only responded once a formal complaint was threatened. This led to the MD Kevin Valentine writing bizarre late-night emails suggesting my neighbours and my pets didn't like me. So that is all you need to know about this operation. If you need to know more, just Google and read the numerous articles about the place.

LeeP-707 · 10 August 2023

★★★★★ 5/5

Google

Spoke to Kevin throughout, excellent service & communication, property as described and all questions answered :)

Cheryl · 13 January 2024

★★★★★ 5/5

Google

Very professional service with great staff. First class.

MICHAEL · 16 January 2026

★★★★★ 5/5

Google

Kevin and his team were extremely helpful throughout the tenancy. Would recommend to anyone looking for a friendly and reliable estate agents.

Rebekah · 12 June 2023

★★★★★ 5/5

Google

Used Stirling Property Shop previously and found the staff very helpful and they delivered a great service. The process was straightforward from check in to check out and would use them in future.

Nicola · 16 April 2025

★★★★★ 1/5

Google

The team were amazing at the beginning and we got through the process pretty quickly. But the day came for me to get my keys. Started with them handing me money to go and get them a copy of the keys. Then when I actually got to the flat it was still cluttered with rubbish, dirt on walls, carpet in the bathroom, stains on living room carpet ect. When I put my complaint forward, I got asked to come to the office. They just said they would return my money and call it quits, rather than wanting to spend the money to fix up the property. For the ridiculously high price for the flat, you'd think it would be in living condition upon entering. Leaving me to find somewhere else to live asap with no help from themselves.

Nicole · 12 June 2022

★★★★★ 1/5

Google

Absolute horrendous communication, and customer service by Kevin and the Landlady. I was told numerous times I'd hear from her directly and never did. A week away from moving in, after being approved twice by the company and still waiting on the Landlady. I had mentioned a couple of issues such as grouting and floorboards that would need to be addressed but I was happy to go ahead and move into the property. Response to this was "My advise to you with regards to upgrades is to speak to the tenant currently living there as they have been happy with the condition. If you are looking for work to be done before you move in then it may be the wrong property for you" for a basic fix like grouting in the bathroom. To make matters worse after less than 24 hours of being approved for the place and I had mentioned the items above the response to me being rejected was: "I don’t think it was a particularly good idea to ask for upgrades to a flat when the current tenants had not complained."

Crystal · 12 June 2022

★★★★★ 5/5

Google

I had an excellent experience renting with Stirling Property Shop. Very helpful staff and they returned my deposit to me promptly. Highly recommended.

Leo · 26 July 2025

★★★★★ 5/5

Google

Kevin and his team are proper professionals, from start to finish communication was amazing got me the flat i needed at an affordable price wouldn't recommended anywhere elsePositiveResponsiveness, Quality, Professionalism

Greig · 12 June 2022

★★★★★ 5/5

Google

After a horrific experience with another Stirling letting agency ( sounds like fartin and mo) it was time for a change. I approached the team at Stirling Property shop with them being the "new boys" in town as i guessed the had nothing to loose and would have the drive and determination to give excellent service. The team have been OUTSTANDING. Never any issues, always get back to me within an hour should me or my tenant have any queries. Professional friendly and above all organized with the finger on the pulse at the same time as showing great integrity. HIGHLY recommendPositiveResponsiveness, Quality, Professionalism, Value

Alvaro · 24 November 2021

★★★★★ 5/5

Google

I received an excellent level of customer service at the Stirling Property Shop. Thank you to all the staff.

Gary · 5 August 2025

★★★★★ 1/5

Google

Unfortunately the proprietor was not prepared to listen to issues regarding my student niece's problems with the unclean state of the property she had just taken on. I went down to try and see if someone could visit the tenancy/property and have a look...unfortunately was met with a very confrontational and unprofessional manner. Any questions you may have that do not suit their narrative, then you are asked to leave or he states he will call the police. In these covid times the idea of a student having to clear/clean up the previous tenants dirt is not acceptable. Thankfully Citizens advice are now involved and have been most helpful with advice as to how to proceed. if your young relatives are considering using this agency for students accomodation, I would not recommend.NegativeResponsiveness, Quality, Professionalism

Michelle · 25 October 2021

★★★★★ 5/5

Google

Easy to deal with, knowledgable and honest staff. Kevin and Claire were a great help.

Ronnie · 17 July 2023

★★★★★ 5/5

Google

Seemed to know a lot about the local area and had good property advice. The chap I spoke to was friendly and could not be more helpful.

Chris · 16 April 2025