Every review we hold for the Stirling office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI am very happy with the landlord service provided by Martin & Co. Any problems arising are dealt with quickly and expertly, with a caring attention to both landlord and tenant. It means that I have peace of mind wherever I am in the world, knowing that my property is in safe and good hands.PositiveProfessionalism
Charles · 3 June 2021
★★★★★ 5/5
TrustpilotGreat service from Danielle at the…
Great service from Danielle at the Stirling office as always, very helpful
Tamas · 6 December 2022
Agent replied · 4 June 2023
Thank you Tamas
★★★★★ 1/5
GoogleI’d heard negative stories about them and read negative reviews, despite this is decided to use them as a letting agency. 5 tenants in 2 years always leaving complaining that they’d been treated poorly by Martin and co... when you try to get out of your contract they add fees and the owner is confrontational.
Chuck · 4 October 2020
★★★★★ 1/5
Googlethey dont give you ur deposit back in full, they will find small things to charge you for it. i will never use this agent ever again
Khubaib · 4 March 2019
Agent replied
Thank you for your review Mr Rasool. We are sorry to hear that you bad experience and we would like to hear more of your feedback. If you’d like to discuss your concerns, please feel free to contact our customer service at dept on 01786 448812 or email me at i.ahmed@martinco.com. Our team is here to help. Many thanks, Mr I Ahmed, Managing Director, Martin & Co Stirling.
At the start of your tenancy we would have made you aware that we register all deposits with Safe Deposits Scotland, who offer a very professional and impartial adjudication service in all cases where there is a dispute between the landlord and tenant as regards the allocation of the deposit.
★★★★★ 5/5
GoogleI have found Martin & Co to be very knowledgeable and friendly. The staff were happy to discuss options with me and keen to help without any pressure.
Its a shame though that I see a few unfair reviews - on doing some digging these appear to be by ex-employees with an axe to grind....
Justin · 4 June 2020
★★★★★ 5/5
GoogleI have found Martin & Co to be very knowledgeable and friendly. The staff were happy to discuss options with me and keen to help without any pressure. Its a shame though that I see a few unfair reviews - on doing some digging these appear to be by ex-employees with an axe to grind....
Justin · 30 March 2020
★★★★★ 5/5
GoogleGood communication and fast response. Thanks
M · 29 December 2022
Agent replied
Thank you
★★★★★ 5/5
TrustpilotExcellent rental agent
Excellent rental agent. Friendly & helpful staff
Cheong · 17 November 2022
Agent replied · 9 November 2023
Many thanks for your review
★★★★★ 5/5
GoogleVery professional service.
Claudia · 6 February 2023
Agent replied
Thank you Claudia. Your review is greatly appreciated.
★★★★★ 5/5
GoogleHad my house rented out for 5 years excellent company always got paid no arrearsPositiveProfessionalism
Evie · 12 July 2021
Agent replied
Many thanks Evie
★★★★★ 1/5
GoogleI wanted them to act as property managers and lease out my property but they are absolutely hopeless money grabbers.
John · 3 March 2020
Agent replied
Dear Mr Izuhramas, we have no record of your name on our database. Perhaps you could call us so we can help you.
★★★★★ 5/5
GoogleMartin & Co deal with our business property. The have always been very pleasant to deal with and have ensured that everything is in place in good time for the tenancy. They make sure that we are kept up to date with information about the latest safety tests and remind us when any are due.
Lucy · 5 June 2018
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, very friendly and helpful and very quick to get things done and secure our new home. Very pleased with Karen and the rest of the team. Smoothest experience I have had when moving house.
Steven · 29 September 2022
★★★★★ 5/5
GoogleIt is very easy deal with Martin and Co. All their staff are very promt to answer any questions and to sort out any issues you raise with them. They are always helpful and courteous and provide sound advice. I thoroughly recommend them.PositiveResponsiveness, Professionalism
David · 5 June 2021
★★★★★ 5/5
GoogleI have used Martin & Co for many years and have found them to be very efficient letting agency. They are very approachable and reply to emails promptly and always obtain my agreement before undertaking repairs, which are then quickly sorted. No problems at all. Our flat was never empty.
Julia · 5 June 2019
★★★★★ 1/5
GoogleI am really sorry if you have had a negative experience in dealing with our company. Currently i cannot find your details on our system please provide further details and we will investigate further. Thanks
Lucky · 1 September 2022
★★★★★ 5/5
GoogleI have just sold my house with Martin & co and I couldn’t ask for a better service. Kept in contact with us through out, looked after us well. Friendly, professional and very helpful. Would use them again in a heart beat.PositiveQuality, Professionalism
Lawrence · 29 May 2021
★★★★★ 5/5
GoogleFriendly and very helpful staff
Angela · 29 April 2022
Agent replied
Thanks so much Mrs Gilchrist for your positive review of our branch. Our team work hard to ensure every customer journey comes to a happy conclusion. Best Regards
★★★★★ 4/5
GoogleBeen brilliant to deal with glad I chose them 0
Christopher · 19 March 2021
Agent replied
Thank you
★★★★★ 1/5
GoogleNever phone back and dont answer emails or callsNegativeResponsiveness
Steve · 27 May 2021
Agent replied · 26 May 2024
Sorry to hear you have had a bad experience recently. We had done our very best to work within the government guidelines for estate and letting agents. As i am sure you can appreciate it had been a very difficult time for all of us over the last few months with staff having to work from home and trying to avoid physical contact with members of the public as far as possible. if there is anything we can do to help please call the office on 01786448812 all the staff are now working from the King St office and i am sure they would be very happy to help you find a property to rent.
★★★★★ 5/5
GoogleWe've used Martin and Co Stirling on a number of occasions now, dealing mostly with Rosie the letting lady whom we found to be really good, nice and very efficient - we had a few things we needs help with and she was great. Defo continue to use.
Huw · 31 March 2018
★★★★★ 5/5
GoogleWe've used Martin and Co Stirling on a number of occasions now, dealing mostly with Rosie the letting lady whom we found to be really good, nice and very efficient - we had a few things we needs help with and she was great.
Defo continue to use.
Huw · 4 March 2018
★★★★★ 5/5
TrustpilotGreat Experience
Everyone I have had correspondence with at Martin & Co has been helpful. particularly, Lily. She has been a great help in helping my flatmate and I find a suitable property to let.
Customer · 19 May 2022
★★★★★ 1/5
GoogleWouldn’t deal with this company, incompetent and not a reliable service.
Carla · 3 March 2020
Agent replied
We have no record of dealing with you Carla
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.