Every review we hold for the Stirchley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently sold my property with the outstanding help of Mike Oakton and his fantastic team in Stirchley, and I couldn't be happier with the experience.
From start to finish, Mike was professional, knowledgeable, and incredibly supportive. He guided me through every step of the process, always providing clear advice, honest guidance, and constant reassurance.
Selling a property can be stressful, but Mike and his team made the whole experience smooth and straightforward.
What really stood out was their communication and dedication. I always felt I could call with any
question, big or small, and I would receive a prompt, friendly, and helpful response every time. Their level of service truly went above and bevond. A huge thank you to Mike and everyone at Oaktons for all their hard work and support in achieving my successful sale.
Annie · 14 March 2026
Agent replied · 14 April 2026
Hello Annie
Thank you for this review, it really is appreciated and the whole team are really grateful for those words.
Kindest Regard
Oakton Estates
★★★★★ 5/5
GoogleWe dealt with Mike and his team when we were first bought a house through Oaktons in 2014. We instantly realised that we were dealing with straight talking, honest and respectable people. Our relationship with Oaktons Estate has continued since 2014. So there was no question in our minds that we would instruct Mike and his team to sell the property for us at the end of 2025. They have excelled in every possible way and we would highly recommend.
Hunters · 14 March 2026
Agent replied · 14 April 2026
Hello Corina
Really appreciate these words and it’s always been our pleasure to help you with this property.
Wishing you all the best.
Regards
Mike
★★★★★ 5/5
GoogleThroughout the entire house selling (and previously buying) process, Mike and his team have been hugely personable, professional, punctual, polite and considerate. We felt genuinely looked after, confident he and his team had our best interests at heart and were advocating for us with potential buyers. They very quickly secured a number of offers on our house and Mike was generous with his advice on which would be the best to accept, given the circumstances of each.
Catherine · 14 January 2026
Agent replied · 14 April 2026
Hi Catherine
Thank you so much and it’s been great to help you guys on your journey
Regards
Mike Oakton
★★★★★ 5/5
GoogleWhat a caring and understanding estates agents.
From putting our property on the market, through to completion, everyone at Oakton estate were friendly, polite and extremely helpful. They were recommended to me and I would recommend them without a second thought. A MASSIVE THANK YOU to Mike, Andrew, Karen and all the staff at Oakton Estates. You all made the process of selling our house as easy and stress free as you possibly could. 👍
Jayne · 14 January 2026
Agent replied · 14 April 2026
Thank you Jayne thats a lovely review. We all really enjoyed helping the Morgan family again.
Kind regards
All at Oakton Estates
★★★★★ 5/5
GoogleMike and his team were fantastic throughout.
I would not go with any other agent in the future.
They are honest, helpful and a pleasure to deal with.
They managed to achieve far more with our property then other agents we had tried previously.
With Mike you are in the best possible hands with your property, he is brilliant is every sense of the word, I could not recommend them enough.
Thank you Mike for all your efforts! I would give 10 stars if it was an option!
James · 30 September 2025
Agent replied · 29 December 2025
Hi James
It’s been our absolute pleasure and look forward to helping you again.
I myself certainly can’t take all credit and in fact you’ll find the real brilliance is in our front office.
Kind Regards
Mike
★★★★★ 5/5
GoogleI had a great experience with Mike Oakton at Oakton Estates. Mike and his team are true professionals, but what makes them stand out is their honesty and willingness to help. He’s not the pushy type. He’s easy to talk to, always there when you need him, and never hard to reach.
Buying a home can weigh heavy, but Mike made it lighter. His steady support and clear advice took much of the burden off. He was there with answers and a calm word whenever needed.
If you want an estate agent who knows his stuff and treats you like a person, not a sale, Mike Oakton and his team are the ones to call.
Pam · 16 May 2025
Agent replied · 29 May 2025
Pam this is a great capture of your experience with Oakton Estates.
Such great recognition of the whole team.
We really enjoyed supporting you on your first house purchase.
It’s been our absolute pleasure
Kindest Regards
Mike
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️➕
Updates on 25/11/2024:
Having lived in my new home for over a month, I would say Oakton provided a quick response to maintenance/ repairs and solved my washing machine problem. Andrew was as professional and helpful as always. Overall, if I had to describe Oakton Estates in one word, I would say reliable., , , , , , , , , , , , , , , , , , , , , , , , , , A very trustworthy agency. My partner and I have just moved into a lovely new home through their services. Andrew and Michael in particular provided a very professional service and were very friendly. I will update the review after I have lived here for a while. I hope everything is as good as before.
J · 14 April 2025
Agent replied · 23 October 2024
Good Morning J
Thank you for these words and enjoy settling in to your new home.
Kindest Regards
Oakton Estates
★★★★★ 5/5
GoogleOakton Estates made my first tenancy really enjoyable. They have really set me up great for the future. I benefited so much from renting from them. They were very helpful and supportive throughout the whole of my tenancy with them. Very easy to access for any queries or problems that I had and made sure I was dealt with straight away. I couldn’t have asked for a better letting agent to start my renting journey. Thank you Oakton Estates. I pray God blesses each and every one of you on the team abundantly, you are all great.
Courtney · 7 April 2026
Agent replied · 14 April 2026
Lovely message Courtney and we thank you for it.
You’ve been a model tenant and we’re sorry to see you go.
Wishing you the best
Mike and all at Oakton
★★★★★ 5/5
GoogleOakton Estates have been an amazing estate agent to my family! We’ve been renting for 4 years in Stirchley and they’ve always gone above and beyond to make sure we’re happy with the property and any issues are resolved quickly. Mike has been wonderful throughout and so friendly! Highly recommend renting/selling your property with Oaktons. Thank you!
Sarah · 14 April 2025
Agent replied · 9 December 2024
Hi Sarah
You guys have been brilliant and I thank you so much for those words.
Kindest Regard
Mike
★★★★★ 5/5
GoogleMike knows Stirchley well and valued my property 10% higher than another agent and we achieved even more. Viewings were arranged back to back to minimise inconvenience. When a problem occurred futher down the line he remained positive when I was less optimistic. But all finished well. Thank you.
Lavinia · 3 May 2025
Agent replied · 29 December 2025
No problem Lavinia …..we really enjoyed it.
Took some time as they can do,but we were as pleased as you with the outcome
★★★★★ 5/5
GoogleMy partner and I purchased a property with Oakton Estates and the whole team were an absolute pleasure to work with. They were caring, considerate and made the whole process much easier than I expected! Communication was excellent at every step. I would definitely recommend their services for anyone buying or selling in the area and we can’t thank them enough for helping us buy our first home.
Laura · 14 February 2026
Agent replied · 14 April 2026
Hello Laura
What a lovely review and we are all so pleased for you guys.
You’ve both been a total pleasure to deal with and we wish all the best in your first home
Regards
Mike oakton
★★★★★ 5/5
GoogleLovely landlord and team. Karen is a life saver when I was locked out of my room and can't thank her enough for coming out late to help me get into my room. Mike is a lovely landlord and always a pleasure to talk to. 🥰 …
Korra · 14 April 2025
Agent replied · 28 May 2023
Oh thank you and on behalf of all at Oakton Estates it’s our absolute pleasure.
Kind Regards Mike
★★★★★ 5/5
GoogleThank you so much for being so friendly and so helpful and being so wonderful Oaktons! I would like to thank Andrew in particular for being so wonderful and so professional and approachable. Thank you Andrew! Thank you Karen also for your brilliant help also.
Joanne · 9 April 2025
Agent replied · 29 December 2025
Hi Joanne
Thank you so much ……enjoy your new home, it’s always lovely to hear from you and so glad we could help you again
Kindest Regards
All at Oakton Estates
★★★★★ 5/5
GoogleI'm a landlord with a small portfolio of properties. I have been a customer of Oakton's for about 14 years. They have always been there when I needed them and go out of their way to sort out any issues. I can recommend these guys if you are looking for a reliable agent who is helpful and dependable.
Nigel · 14 January 2026
Agent replied · 14 April 2026
Nigel
Amazing review …we thank you for it and thank you for being such a great client over the years
Regards
Mike
★★★★★ 5/5
GoogleMike was extremely helpful, very polite and very professional. Renting through Oakton estates was really easy, took very little time. Any minor things that needed sorting were done really really quickly. Would definitely recommend
Ian · 26 April 2025
Agent replied · 29 May 2025
Thank you Ian,
Enjoy your new home and happy to help
★★★★★ 5/5
GoogleWe have been lucky enough to work with Mike and his team at Oakton's estate agents to both rent and also sell a property.
From the first conversation with Mike, we have been very impressed with how professional, knowledgeable and trustworthy the whole team are.
Whenever you contact the team they respond rapidly and sort any issues with ease, nothing is ever too much trouble, they go above and beyond.
After having several poor experiences with other estate agents we didn't hesitate to ask Mike and his team to also sell a house on behalf of a family member, again, Oakton's didn't disappoint! They took care of everything during what could have been a stressful time, they took the worry out of it all. Mike has genuine interest and desire in wanting to help people, which makes a huge difference during the process. They have restored our faith in estate and letting agents.
I would highly recommend Oakton's for both renting and selling properties.
Giselle · 31 August 2022
Agent replied · 28 May 2023
Good Morning Giselle
We can’t ever expect any feedback better than that …..thank you so much.
Kind regards
Mike and all at Oakton Estates
★★★★★ 5/5
GoogleWe decided to use Oakton Estates as they are a local independent Estate Agent. We marketed our 2 bed on Oxford Street, Stirchley and received amazing interest from the pool of applicants Oakton already had on their books. The house sold within a few viewings and we achieved a very pleasing selection of offers. Mike was a great communicator and kept us up to date with the progress often out of hours. After an offer on the house was accepted, Rachel went above and beyond to progress the sale that wasn't very straight forward due to the ongoing chain. Great and friendly agent, we would recommend their services, competitively priced fees. Thanks OaktonPositiveQuality
Jodie · 28 August 2022
Agent replied · 28 May 2023
Hi Jodie
Well what a tremendous outcome for you pair, We were so pleased for you both on the end result after all that had gone into this. Fantastic for all parties concerned.
It was our absolute pleasure to work with you and again thank you for choosing Oakton Estates
Kind regards
Mike and all at Oakton Estates
★★★★★ 5/5
GoogleWe rented out our house using Mike at Oakton Estates, whilst we lived abroad for 2 years. The whole process from start to finish was very smooth. Mike was very professional and the whole team did a fantastic job, ensuring we were able to leave our house and be confident it would be well looked after. Mike vetted potential tenants and was very selective in who he allowed to view the house, meaning we were very happy with the tenants we had. Oakton dealt with any issues with the house very swiftly and efficiently and the transition to moving back into our house was very easy. A stress free process all around, which is important when living thousands of miles away.
Emma · 1 August 2022
Agent replied · 28 May 2023
Hi Emma
Thanks for the feedback and happy to help. Please feel free to get in touch if we can help you in the future.
Regards
Mike
★★★★★ 5/5
GoogleMy Mother has just brought a property through Oakton Estates and we as a family can't recommend them highly enough. From the first meeting with Mike at the property we felt such kindness and warmth from him, he was a true gentleman and nothing was too much trouble.
Once the sale was agreed I then dealt with Rachel on my Mothers behalf and like Mike nothing was too much trouble. She was a wonderful person to deal with as she made what could be a very stressful time a pleasurable experience. She was very professional, approachable and very helpful but most importantly we had a laugh together.
Thank you all for everything you have done for us as a family and we wouldn't think twice about recommending you all or using you ourselves in the future.
Jo · 1 August 2022
Agent replied · 28 May 2023
Good Evening Jo
That is such a lovely thoughtful review.
You and your family were so easy to get on with it was our absolute pleasure and we are all so pleased your Mum has now found that dream bungalow close to her family. We are totally delighted for you.
Huge thanks for the feedback
Kind Regards
Mike and all at Oakton Estates
★★★★★ 5/5
GoogleI am a property investor and frequently buy property that fit our business strategy. Recently I purchased a city apartment advertised by this agent. You could say I have frequent engagement with numerous estate agents and qualify to give a balanced opinion on the level of service provided and more importantly the competence and interest the agent had in the sale. My point of contact for this transaction was Rachel Thornton. From my initial contact I was furnished with all of the information needed to make a viable decision to proceed with the purchase. I had sufficient information and advert pictures to decide, but the agent has a policy where I have to view before making an offer. Viewing was arranged and yes worked like clockwork and again the knowledge of the gent showing the property was exceptional.. he was able to give relevant information not only on the property but for the local area. I was shown around and given further information to support the sale and have to admit actually viewing consolidated my initial thoughts and i was definitely going to buy!
Unfortunately, due to the lease complications the process was rather drawn out and although I have relationship with the solicitor acting, they could only do so much when dealing with the 3rd party solicitor... Rachel was proactive in engaging the vendor and 'encouraging' their solicitor to respond in a timely manner. Finger on the pulse all they way through with a defib at hand!
My finance offer was near expiry alibi it being extended... Rachel acknowledged this and really did get engaged with all parties to meet a deadline.. this saved me a small fortune in a reapplication and the vendor a significant processing time.
Generally I have selected choice words describe employees of estate Agencies (especially the larger nationally recognised names) which include the more milder worders to include incompetent, uninterested, unreliable, lack knowledge, literally wouldn’t trust them to organise a ‘drink’ in a brewery!!
Rachel on the other hand is interested, knowledgeable, reliable (called me from home once when she was off as keeps check on emails) and most importantly CARES! rachel is a credit to the business she represnts.
From my experience I have no hesitation in recommending this business to sell your house or buy through them.
AflakR · 2 July 2022
Agent replied · 28 May 2023
Hello Aflak
Thank you for this wonderfully detailed review in recognition of Rachel our sales progressor …..er yeah agree wholeheartedly, constant legal frustration with a mountain of a task on a daily basis but she gets em through when others let em slip by and re-market breaking the dreams of both vendor and buyer.
Good feedback received with gratitude
Best wishes
Mike
★★★★★ 5/5
GoogleThe best estate agents I’ve used! From the first meeting with Mike valuing my property, I knew it was in good hands! Mike has a friendly and knowledgeable approach and certainly knows the market well. Andrew who then dealt with the viewings and the sale kept me informed at every step of the way and got the property sold within a week! Their fees were also the best in the area, being almost £900 cheaper than the competitors. Overall extremely happy and wouldn’t hesitate to use them again! Thankyou
Adam · 29 April 2025
Agent replied · 14 August 2025
Hi Adam
We were pleased too. I thank you for this review.
You’d done a lovely job with that property and we were proud to help you with it.
★★★★★ 1/5
GoogleWe rented a flat with Oaktons. During viewing the flat Andrew confirmed decorating and cleaning would be done before we moved in. When we moved in the flat was dirty and the decorating was absolutely awful, a 5 year old could have done a better job no exaggeration. Therefore we hired a professional decorator to correct this who painted it to a very high standard. One small wall behind the sink was painted in a very very light pink. When we left everything was cleaned to a high standard but i forgot to clean the oven. Andrew checked the property, said it was definitely up to expectations and couldnt see a reason why i wouldnt get my deposit back, but wanted to take £50 off the £900 deposit for oven cleaning to which i agreed. The landlord then took over 2 months to check the property to which she then said she needed professional cleaning and decorating done which was a shock to me as we had improved the decorating to professional standards, however she moaned about the one very light pink hardly noticeable wall behind the sink area. Meanwhile, its been 2 months and we are still waiting for the deposit back which they held. They tried to take £600 for ‘decorating and cleaning’ when we did investigation she hadnt hired any professionals to do any work, but only had a quote and was trying to charge us anyway!!! Andrew and oaktons knew about this and knew the flat was left in a better way than when we moved. After fighting the case starting march 2024 we have finally received the deposit back in january 2025 through DPS. As young renters this was extremely hard for us and luckily we moved to a rented place where the landlord is a family member and didn't ask for a deposit or we would have been screwed! Furthermore when i moved into the property it was filthy. Cigarets in the windows, food and dirt in the cupboards and fridge, paint everywhere!
Oaktons are clearly on the landlords side! Would not recommend using this estate agents unless you want to loose your deposit for no reason
Amelia · 14 April 2025
Agent replied · 14 April 2026
Good Evening Amelia,
Great detail in your review this evening so I’ll try to respond as best I can.
I’m so sorry that this hasn’t been a great experience for you. It’s clearly a major landlord /tenant ‘he said she said’ scenario
Just for the record the contract with this landlord has now been terminated.
I would love to comment on the condition of this property but as you know I’ve never visited nor been involved in any negotiations with yourselves apart from a quick call with the intention to remedy this a couple of months ago.
I’m so so sorry it’s turned out like this.
Having compared the photos I’ve seen I don’t quite understand at what stage yours have been taken but I cannot comment as I’ve not been to the property.
Anyway the takeaway for both of us is that we no longer do business with that landlord and you’ve managed to secure a nice new ‘clean’ address without the hassle of a landlord nor an agent !
Amelia, thank you and I really do wish you both well.
Kindest Regards
Mike
★★★★★ 1/5
GoogleBunch of crooks, taken 8 months to get my daughters deposit back through DPS. They aren’t on the tenants side. They lied about having cleaners and decorators in and wanted to take £600 out of her £900 deposit. We had plenty of evidence of their lies. The flat was also disgustingly dirty when my daughter moved in, bathrooms weren’t cleaned food left in cupboards and decorating was a joke!
Take plenty of photos when you leave one of their rentals.
Sally Richardson the owner of the property and Mike that works at Oaktons are a disgrace ripping off young tenants !
Photos of flat when she moved in
Lisa · 14 April 2025
Agent replied · 14 April 2026
Good Evening Lisa,
I’m so sorry to hear of what seems like the most dreadful of experiences for your daughter Amelia . This is quite clearly an issue with the landlord of which our agreement is now terminated.
The photos I requested today from my team, which are dated a few days before these pictures, which I intend to include, display a completely different state of condition.
Having never visited this property before, I cannot comment on the condition when your daughter moved in, but I would say if that had been my daughter and the property looked like those photos posted today I would have contacted the agency immediately.
To suggest publicly that we are crooks and liars is rather unfair but I think in this circumstance I can completely understand your frustrations.
To conclude this, I only wish you’d have rung my office and asked to speak to me directly.
Having a one star review such as this is always disappointing however it is very useful as it gives us clear feedback on areas where we can improve and this in turn gives us clarity and publicly displays accuracy and transparency for all to see and compare with others. We thank you for it.
Kindest Regards
Mike
★★★★★ 5/5
GoogleThank you to everyone to Oakton Estate Agents, your professionalism is outstanding and we are so glad that we found you after having substanded care from previous estate agents. You never lost faith in our property selling, you didn't push us into making decisions to lower the price just to make a faster sale for yourself. You supported us and had brilliant communication from start to finish. We are so pleased you found a lovely couple to buy the house. We will remember you for future use if we ever need to sell another property and I wouldn't hesitate to recommend you to friends and family. Thank you again so much
Debra · 14 April 2025
Agent replied · 14 April 2026
Hello Debra
That is a lovely review and we are grateful for it and all those stars.
It’s been an absolute pleasure
Kindest Regard
Mike
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