Trusted Agent profile · Stillorgan
★★★★★
252 reviews across 1 platform
1 The Hill, Stillorgan, A94 CX66
Part of Casey Kennedy Estate Agents, see every office.
Casey Kennedy Estate Agents's office in Stillorgan, at 1 The Hill, is rated 4.7 out of 5 across 252 reviews on 1 platform, including 252 Google reviews rated 4.7.
Every review we hold for the Stillorgan office, from every platform, shown as written. First names only.
5/5
GoogleExcellent Company to deal with - John and Team do a great job
Thank you Martin for the fantastic review. We are delighted John and the team made your experience excellent. Your kind words mean a lot and motivate us to keep delivering great service. We appreciate you taking the time to share this.
1/5
GoogleSince this company have taken over the management of our apartment complex in the past year they won’t communicate only by email, have owners cars clapped and stressed owners who are cancer patients who have lived in the complex for 24 years and never have been treated so badly, total disregard for owners .
5/5
GoogleI am living abroad and recently I decided to sell an apartment in Dublin. Most importantly, I was looking to work with a new estate agent. Compared to my past experiences, Casey Kennedy and in particular Philip Thompson were brilliant and met all my expectations. Very professional, provided regular detailed communication on the status of sale, and provided solid advice. Not one complaint and would recommend.PositiveResponsiveness, Quality, Professionalism
Hi Kyle, you’re very good to take the time to leave this kind review, it's much appreciated.
5/5
GoogleThanks to Phil Thompson for very professional work. I recently dealt with Casey Kennedy, and many thanks to Phil for excellent help. Consummate professional, totally clear and efficient at every step.
Thank you John for your kind review. It was a pleasure working with you. I hope you are very happy in your new home. Phil
1/5
GoogleAVOID AT ALL COSTS. I have been a tenant of a property managed by this company, but I am also a landlord so I see it from both sides. This company's representative has been rude, obnoxious and abrasive from day one. Has refused return of deposit unless we resolve issues that existed before our tenancy and as each of his requirements are fulfilled, invents new ones. We even found them replacement tenants when we were leaving, but then they increased the rent, so we had to do it all over again. An absolute disgrace . Rebuttal to owners response: I broke the lease at 5 months- my obligation & entitlement was to assign the remaining 7 months. You insisted on a new 12 month lease and 100 euro per month rent increase, in excess of your rights. You have twice stated that the landlord is withholding the rent - but then criticised me by email for contacting him directly. You requested I confirm closure of utility accounts upon leaving . You are not entitled to this as they're in my name, but I did it anyway and provided you evidence. You're still holding the deposit after I exceeded your requests. You have since attempted to impose further conditions related to the remediation of issues which predated my tenancy and which I can prove. 10 days is not standard and has no legal basis. There is no way it takes 10 days to organise a payment. Quit stalling and hand back my money. Let's see what the RTB and PSRA say for starters.
Dear Jim, You moved out of the property on Saturday the 14th of July. On that day it was made crystal clear to your obligations as an outgoing tenant and that as soon as these obligations where met your deposit would be returned to you in full. As of your message on Friday the 20th of July same had not happened. It was made clear to you also the Casey Kennedy Estate agents do not hold your deposit rather your Landlord does. This is company policy. There has been absolutely no undue delay with deposit return, 10 days is standard industry practice. We will remind you that you were only involved in securing a new tenant as you broke your 12 month fixed term lease after 5 months. We will be in contact with you through email shortly in regards to your deposit return. Sincerely, Casey Kennedy Estate Agents -------------- Reply to "Rebuttal to owners response" Dear Jim, Your deposit was returned to you on Tuesday the 24th of July when you finally met the Landlords criteria, not your own. As a new lease was being put in place it was perfectly within the Landlords right to increase the rent by €100 or 4% as is the letter if the law. The Landlord is perfectly entitled to hold your deposit until proof of ALL utility payments is provided. 10 days is absolutely an exceptable time-frame. Please do take up the matter with the RTB if you wish. Sincerely, Casey Kennedy Estate Agents.
5/5
GoogleCasey Kennedy have managed a property on our behalf for over 10 years and in that time we have always been very happy with the service they have provided. We recently decided to sell the property and appointed Casey Kennedy as our selling agent. Again, they provided an excellent service - they were highly professional, were always available and were able to deal with any requests/issues in a very efficient manner. They have very good local knowledge and were able to provide a very personalized service, which you may not get from some of the larger estate agents. A special thanks to Shane and Eileen for all their help and we would like to wish Casey Kennedy all the best in the future.
thank you :)
5/5
GoogleHi thank you for a very quick response to my email i really have a good experience
Thank you, Daniel, for your kind review. We’re glad our quick response contributed to a great experience and appreciate you taking the time to let us know. We look forward to serving you again.
5/5
GoogleLizzy Pashley, from Casey Kennedy was really fantastic to work with. It was my first property in Dublin, and throughout the process, she was very patient, prompt, transparent, and efficient. She is the perfect communicator between parties. Because of her the property handover was smooth. I would definitely recommend. Thanks Lizzy and Casey Kennedy Team.
Hi Sourabh, it was our pleasure dealing with you. We hope you enjoy your new place. Please don't hesitate to get in touch if we can help in any further property queries. Warm regards, Lizzy Pashley Lizzy Pashley
5/5
GoogleI have been working with Shane for many years. He first managed my property and then sold it for me. He was always so approachable and helpful. On many occasions I benefited from his professional expertise. In the sale of my property, his service was excellent and on many occasions went out of his way. Because of this, I ended up getting far more for my property that I thought. I would strongly recommend Shane and Casey Properties.
Many thanks Andree - it was a pleasure working with you
5/5
GoogleMy stay at Schoolhouse Court was very good, the facilities and location are excellent, the agency is quick to reply and we had little to no issues overall, I would like to in particular recommend Dei, who works for the agency, she was very helpful and took care of all tenants very well!
Hi Keshawa, Many thanks for the kind review.
5/5
GoogleI've been using CKP to manage a rental property for a few years and could not recommend them enough. They go above & beyond every time, most issues are fully resolved before I even know about it. The efficiency and service from the whole team is exceptional.
Thank you so much for your kind words, Kevin! We're thrilled to hear that you have had such a positive experience with our team at CKP. It’s our goal to provide exceptional service and proactive management, and we appreciate your recognition of our efforts. Your recommendation means a lot to us, and we look forward to continuing to serve you and your rental property.
5/5
GoogleCasey Kennedy Estate Agents are prompt to reply to any issues that arise & a resolution is resolved swiftly & on quoted timing! 🥺 …
Thank you for your wonderful feedback, Joseph! We're thrilled to hear that our prompt communication and swift resolutions have made a positive impact on your experience with us. Your satisfaction is our top priority, and we appreciate your trust in Casey Kennedy Estate Agents. We look forward to continuing to provide you with excellent service!
5/5
GoogleI found Aoife to be very professional and supportive as my daughter who was renting has Autism. She treated us with respect and dignity. She also got back to me promptly over the course of time mellisa was renting to answer queries and gave us flexibility. Best wishes to all the team
5/5
GoogleWe just purchased an apartment in Stillorgan through Ronan. Throughout our dealings with Ronan, we found him to be professional, helpful and very nice to deal with. Ronan went over and above the normal service levels. I will certainly engage Ronan when we go to sell our home.
Hi Yvonne, Thanks for your kind review. It was a pleasure to deal with you. I'm looking forward to working with you in the future. All the best.
5/5
GooglePhil Thompson was my buyer's agent. He gave me a lot of invaluable advice on Irish market and handled the bidding in my name. I highly recommend this service to everyone who is looking to buy a property in Dublin.
Thank you Zuzanna. I am delighted we found the right place for you and managed to secure the property at a competitive price. I hope you are very happy in your new home. I know the area well. It is a lovely neighbourhood. Phil
5/5
GoogleThe best property management company I've dealt with in nearly 20 years of apartment living and using different property management companies. We've had the pleasure of working with Alan as our dedicated property manager and I highly recommend him and CKP.
Property management is often a thankless job so Alan will be absolutely delighted to get such positive feedback as he works very hard. Thank you so much for sharing this !
5/5
GoogleCKP are a diligent agent and provide an outstanding and efficient service. As a long term tenant I am happy to recommend them as a great, polite and a wonderful team.
Thank you for your exceptional review, Eamonn! We truly appreciate your kind words and are delighted to hear that you find our service outstanding and efficient. Our team strives to provide the best experience for all our tenants, and it's wonderful to know that we have achieved this with you. Your recommendation means a lot to us!
5/5
GoogleI recently sold a property through Casey Kennedy and I couldn't recommend them highly enough. I dealt with Phil Thompson who was professional, knowledgeable and great to deal with throughout the whole process. A great experience from start to finish.
Delighted you had a great experience and result with Phil is is a highly experience and motivated agent. We are delighted to have him leading the sales department.
5/5
GoogleI recommend CKPL as a long term property owner and renter - rent is in on time, the property is inspected regularly which ensures there are long term, satisfied tenants also repairs are carried out without delay. Shane is an excellent MD/CEO.
Hi Paul, many thanks for the excellent review.
5/5
GoogleErin was extremely welcoming, knowledgeable, and professional at our recent viewing. It is great to see an estate agent that really seems to want the right tenant for the landlord and not just get anybody into a place in this hectic market.
Hi James, I will pass on your kind words to Erin. Thanks for the review.
5/5
GoogleCasey Kennedy Estate Agents handled the sale of my property earlier this year. The whole process - from my initial request for a valuation to the closing of the sale - was handled in a professional, supportive and highly competent manner by Phil Thompson. Phil took on board my wishes from the outset; offered sound advice and helpful feedback throughout the process; and didn't over-promise on anything that couldn't be achieved. I have no hesitation in recommending Casey Kennedy Estate Agents and Phil Thompson to anyone seeking a reliable, helpful agency to handle their property sale.
5/5
GoogleShane and his team managed the letting of our house in Shankill smoothly over 15 years. Any issues were dealt with fast and efficiently.
5/5
GoogleI had called regarding a service that unfortunately they did not provide, but they were super helpful and friendly, and gave me free advice on the phone! :)
Thank you for your kind words, Deesha! We’re thrilled to hear that our team was able to assist you, even if we weren't able to provide the specific service you needed.
5/5
GooglePhil at Casey Kennedy handled a sale for me. He really knows his business and shows his interest in the properties from his descriptions, time with vendor to the sale process. Would recommend Phil to anyway looking to sell in the Dublin area.PositiveResponsiveness, Quality, Professionalism
Thank you CM for your recommendation. It was a pleasure working with you. I am delighted that we were able to secure you a great result, especially after your disappointing experience with an online agency. Phil.
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