5/5
TrustpilotRichard did an amazing job fixing the…
Richard did an amazing job fixing the door handle. I appreciate the fact that he was on time and that too on such a short notice. Good Job !!
Trusted Agent profile · Stevenage
Hill Residential Limited Stevenage reviews
★★★★★
1,507 reviews across 1 platform
Stirling Close, Stevenage, SG2 8TG
Part of Hill Residential Limited, see every office.
Hill Residential Limited's office in Stevenage, at Stirling Close, is rated 4.9 out of 5 across 1,507 reviews on 1 platform.
Reviews
Every review we hold for the Stevenage office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAndy Delaforce
Andy Delaforce waited patiently this morning for me to finish my school runs, to start painting all my doors downstairs with no issues. He was really polite, cheerful and allowed me to get on with my work at home. 👍👍
5/5
TrustpilotNo complaints
No complaints, came in and got the job done. Fixed all the issues across our flat. Very nice man as well (Barry)
5/5
TrustpilotBarry was thorough, quick and pleasant
I was very impressed with Barry, his work was thorough and he was happy to explain the steps he took. The quality of the work was visibly very good and I feel confident it was done to a high standard.He was also a pleasure to chat to.
5/5
TrustpilotCristina Di Fabrizio who is part of the…
Cristina Di Fabrizio who is part of the Customer Service team has been extremely helpful for the last year. She replies to my emails very quick, helps finding the most suitable solution to any concern/issue and shares prompt updates. I just want to thank her for providing a very good customer experience.Dario
5/5
TrustpilotPaul C was excellent
Paul C was excellent. Came to repair a creaky door. Was very friendly and professional. Solved the issue thoroughly and explained the process for us to troubleshoot in future.
5/5
TrustpilotRaalf Fallaha
Couldn't be happier with Raalf. Very professional, respectful and went above and beyond to help! Great service from Hill!
Agent replied · 13 June 2024
Hello Jessica,Thank you for your review. We will be sure to let Raalf know.Many thanks,Hill Customer Service
5/5
TrustpilotAlan Deadman
Alan DeadmanPerfect service once again, a credit to the company! Nothing is too much and he goes above and beyond!
Agent replied · 13 June 2024
Hello Jessica, Alan will be pleased to hear your positive review.Many thanks, Hill Customer Service
5/5
TrustpilotFit a shower screen
Had Barry around to fit a shower screen. He did a proper job and left the bathroom tidy
Agent replied · 13 June 2024
Hello,Thank you for your review. We will pass on your thanks to Barry.Many thanks,Hill Customer Service
4/5
TrustpilotResponsible response
Though a lot of issues arose, they were dealt with in a prompt and responsible manner. We found Michael Chapman and Simon Cowdrey who worked on our house for rectifying the issues were friendly and helpful. 4 stars are given because of the many issues.
5/5
TrustpilotBen Aken
Ben Aken came when my front door wouldn’t lock. Tightened hinges which solved the problem.
Agent replied · 13 June 2024
Hello Stephanie,Thank you for your review. We are glad Ben was able to help. Many thanks, Hill Customer Service
5/5
TrustpilotGood Customer Service for All Issue Reported
Hill has always been excellent in customer service. They managed to schedule all of the services and respond promptly to all issues raised. Michael and Lynsey from the customer service team are always helpful in resolving the problems for the customer
5/5
TrustpilotGreat experience with fixes to my new house
Today I had the door frame of my new house repainted by Mike who did a great job.He was also exceptional in listening to other issues I had and provided a solution for them.
5/5
TrustpilotExcellent service from Bradley
I had excellent service from Bradley yesterday. He repainted the bathroom door and ceiling for me with excellent results. His service was beyond my expectation. Thank you very much, Bradley.
Agent replied · 24 August 2024
Hello Ant, Thank you for your kind review. We are so pleased your problems have been solved and that our service was to our usual high standards.Many thanks,Hill Customer Service
5/5
TrustpilotRectifications
We had Barry to do lots of improvements and he was experienced and did a skilful job. Cheerful and courteous.
Agent replied · 13 June 2024
Hello Graham,Thank you for your review. Barry will appreciate you sharing your positive feedback with us. Many thanks,Hill Customer Service
5/5
TrustpilotGood help from Michael Perry
We had blinds to install to our small window. We tried ourselves and struggled as the installation required drilling though metals. Michael Perry arrived on time today and installed the blinds very quickly and accurately! We are very happy with his work!
5/5
TrustpilotKitchen repair
Mike Lewis from Hill came to make a repair to my kitchen. He arrived on time and did the repair well and left everything clean and tidy. Thank you.
5/5
TrustpilotDarnell came to our house to fix some…
Darnell came to our house to fix some bits. He was really professional and attentive; made me feel really comfortable as he carried with the work that had to be done and informed me at all times about what he was going to do.
5/5
TrustpilotMichael Perry came to my flat and fixed…
Michael Perry came to my flat and fixed my balcony door and wardrobe door. very friendly would recommend!!
Agent replied · 13 June 2024
Hello Daneisha,Thank you for your positive review recommending Michael for the work he carried out. We will pass on your kind words.Many thanks,Hill Customer Service
5/5
TrustpilotCouldn’t of got a better helpful man to…
Couldn’t of got a better helpful man to come and fix a few things lovely man thank you.Michael Perry
Agent replied · 13 June 2024
Hello Emma, Michael will be pleased to hear your positive review.Many thanks, Hill Customer Service
5/5
TrustpilotAlan deadman
Alan denadman was a nice man and made sure everything was cleaned up and all done.
Agent replied · 13 June 2024
Hello Clair,We appreciate your feedback. Alan will be pleased to hear.Many thanks,Hill Customer Service
5/5
TrustpilotI had Michael perry come to my flat in…
I had Michael perry come to my flat in new union wharf to do some touch ups to the plug sockets and flooring and his level of professionalism and skill was first class. He was efficient and definitely deserving of a 5 star review.
5/5
TrustpilotIan did a great job
Ian came to my house today, he did a great job with the curtains and other things in the house, and giving advice about some questions I had.
Agent replied · 17 June 2024
Hello Miss Quintana, We are thankful for you leaving a review, and pleased you had a good experience purchasing your new Hill home. Many thanks, Hill Customer Service
5/5
TrustpilotChad Perry did a great repair in my…
Chad Perry did a great repair in my flat. A leak had caused a fair bit of damage. Even though It was in a very difficult spot behind my washing machine. Chad did the repair with minimal disruption!
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