Trusted Agent profile · Stevenage
★★★★★
1,507 reviews across 1 platform
Stirling Close, Stevenage, SG2 8TG
Part of Hill Residential Limited, see every office.
Hill Residential Limited's office in Stevenage, at Stirling Close, is rated 4.9 out of 5 across 1,507 reviews on 1 platform.
Every review we hold for the Stevenage office, from every platform, shown as written. First names only.
5/5
TrustpilotMr Faik,
Mr Faik,Is very good for the job and experience I’m so happy to have him here in my home. I would like to say thank him for everything he has done.
Hello Afia,Thank you for your review. We are happy to see you were pleased with Faik's work.Many thanks,Hill Customer Service
5/5
TrustpilotCeiling repair following water damage.
Raalf arrived promptly, assessed the job, carefully masked up and repaired the damaged surface. He filled cracks I could hardly see as well as the obvious defects, used stain block then white finish. Excellent, repair undetectable, and fully blended in.
5/5
TrustpilotPaul C was really helpful when coming…
Paul C was really helpful when coming to look at a few issues at our house. Went above and beyond in his service and was able to look a few extra things during his visit. Would recommend.
5/5
TrustpilotPhil did an outstanding job repairing…
Phil did an outstanding job repairing the wall! His workmanship was meticulous, and he completed the task with great skill and efficiency. I am highly impressed with the results. Phil's dedication and attention to detail truly shine through in his work. I highly recommend him for any repair projects you may have.
5/5
TrustpilotSimon Cowdrey is nice and helped us solve our issues
Simon Cowdrey came very soon after we reported the incident. He helped figured out the source of the leakage and discovered 3 more defects with the installation of our shower and fixed them immediately. We are very happy with his service. Thank you again!
5/5
TrustpilotAlan deadman
This review is solely based on the work Alan deadman had rectified, given the difficultly of the issues, Alan had been reliable enough to leave to it while I continued to work from home, and had improvise solutions that have led to a much greater finish.
5/5
TrustpilotOn time over 3 days of doing repair.job…
On time over 3 days of doing repair.job looks much better now complete and am satisfied.mike lewis was polite and cleaned up after him.
Hello Lynne,Thank you for your review. We appreciate your feedback.Many thanks, Hill Customer Service
5/5
TrustpilotRichard did an excellent job repairing…
Richard did an excellent job repairing snagging issues in the new build - he did the repairs quickly and effectively, was polite and respectful, and performed the job quietly as we were also working from home at the time.
Hello Jiaxen, Thank you for taking the time to leave a review. We are so pleased to hear about your great experience with Richard.We wish you all the best in your new Hill home.Many thanks,Hill Customer Service
5/5
TrustpilotThe maintenance team
The maintenance team, Mike Lewis is being very helpful and efficient.
5/5
TrustpilotBarry did a good job
Barry came to my flat, first ask if it's a right time, then he came again as scheduled, after job done, looks and feels very good like grand new.Thanks.
Hello Kun, Thank you for taking the time to leave a review, we appreciate your feedback. Many thanks, Hill Customer Service
5/5
TrustpilotMike did a great job with the painting
Mike did a great job with the painting! Super friendly, showed up right on time, and really cared about getting everything just right. Plus, he kept everything clean, no mess left behind. Definitely happy with the quality. Would recommend!
5/5
TrustpilotA thumbs up
Very pleased with the prompt arrangement by Claire, and Michael Perry who arrived in very good time and repaired the patio door as the lock was jambing.Very pleased and expediently carried out.Thanks.
Hello Paul, Thank you for your feedback, we will pass your kind words onto Claire and Michael. Many thanks, Hill Customer Service
5/5
TrustpilotWork was fantastic from Michael chapman
Michael chapman came to sort our bathroom out, he was very clean and tidy during the work and cleaned up after. Also as we work from home and was very respectful of our house and kept any noise to a minimum as to not affect us while working. Very pleased with Michael
5/5
TrustpilotBIG THANKS TO HILL
I would like to express my sincere thanks to "Michael Perry" who fixed my exhausted fan professionally. He is not only kind but very efficient. I wish him and Hill all the best.With Best RegardsTK Leung
Hello Mr T Leung,Thank your for taking the time to leave a review, it is fantastic to hear when our homeowners receive our usual high standards of service.We are pleased your issues have been rectified and wish you all the best in your new Hill home.Many thanks,Hill Customer Service
5/5
TrustpilotA valuable assets like Craig
Today we are so happy Craig to come to fix some minor defects of our flat. His polite, patient, professional skills and responsible and conservative attitude are highly appreciated. It is so lucky of a company to had a valuable assets like Craig.
Hello Fan, Thank you for taking the time to leave such a wonderful review. It's great to hear our customers are happy with the service we have provided. I will ensure your comments are passed onto Craig.Many Thanks, Hill Customer Service
5/5
TrustpilotMichael Chapman came this morning to…
Michael Chapman came this morning to fix a few bathroom issues. He was professional and courteous, completed jobs requested. Very pleased with the outcome.
Hello Barbara,We are glad Michael was able to attend to your issue quickly and we appreciate your feedback.Many thanks,Hill Customer Service
5/5
TrustpilotPeter Miller was great!
Yet again Peter Miller came and undertook fixes to our property and did so with great attention to detail, a polite manner and absolute professionalism. We've had Peter visit on numerous occasions now - he's a pleasure to deal with and without doubt, a credit to the company. Thank you!
5/5
TrustpilotFirst class service from Alan Deadman
The workmen that attend our property for repairs and defects are lovely and so helpful. We had the pleasure of Alan Deadman today who was so professional and helpful.
Hi Jessica, Alan will be pleased to see your review, and we are happy to hear he was helpful..Many thanks, Hill Customer Service
5/5
TrustpilotRaalf Fallaha to the rescue
After having a slight issue with our flooring that was recently fitted, Raalf attended our property today to simply investigate, whilst here he managed to find the source of the issue and temporarily resolve this until he can be booked in again. Very resourceful and always respectful.
5/5
TrustpilotRaalf Fallaha came to my property to…
Raalf Fallaha came to my property to have a look at a couple of snagging issues. He was very friendly, polite and fixed the issues quickly and easily. He was also exceptional with my dog who is very nervous around strangers and made her feel at ease quickly.A lovely man who is a credit to Hill.
5/5
TrustpilotThank you to Simon, Barry, and Sarah
Thank you for organising (Sarah) and executing (Simon and Barry) various works in our flat over two days. The result is stunning, the attention to detail and advice along the way was much appreciated, and your mood was always very cheerful. A delight to have around for two days! :-)
5/5
TrustpilotSarah Key delivers on Customer Service
A brief line to commend Sarah for her sterling work and arranging the rapid resolution of some minor snagging matters at our property at Hill's Eden Green development. Trades arrived when Sarah said they would and I have been extremely satisfied with the outcome. Well done Sarah, keep up the good work.Thanks,Paul Williams
5/5
TrustpilotExcellent job done by Faik today
Excellent job done by Faik today. He was very polite and professional. He left the place tidy and clean. I thank him for his great work.
Hello Lona,Thank you for your positive feedback regarding Faiks recent visit. We will pass on your kind words.Many thanks,Hill Customer Service
5/5
TrustpilotGood service
We had Andy Delaforce and Michael Perry from Hill team over to carry out some paint work and small fixes following our 7 day check in visit. They have done a great job. Very organised, the snags were repaired quickly and with high standard and tidy up and clean at the end.Keeley D. from costumer service team has been great responding to our emails and organising these works.
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