1/5
TrustpilotPut in an offer and waited almost 4…
Put in an offer and waited almost 4 days - no response. Had to phone them to hear another offer had been accepted. Unprofessional
Trusted Agent profile · Stevenage
Connells Stevenage reviews
★★★★★
1,775 reviews across 2 platforms
8 Market Place, Stevenage, SG1 1DB, SG1 1DB
Connells's office in Stevenage, at 8 Market Place, is rated 2.1 out of 5 across 1,775 reviews on two platforms, including 136 Google reviews rated 3.7.
Reviews
Every review we hold for the Stevenage office, from every platform, shown as written. First names only.
Trustpilot3/5
TrustpilotAwful service not one thing was sorted in the whole of my tenecy they evan lied to me before I moved in about maintenance isshews being fixed and absolutely nothing was done
I will never rent with this agent again I am shocked at how we was treated once they've got there money they cuddnt care less
1/5
TrustpilotAbsolutely disgusting and would say…
Absolutely disgusting and would say unpleasant service!Not recommended!
1/5
TrustpilotOne word terrible.
One word terrible.We then used symonds and Sampson and they were excellent.I would also recommend gth
1/5
GoogleArranged a for a valuation and they didn’t turn up, no phone call, no follow up, nothing. Complete waste of time.
1/5
TrustpilotShocking level of customer service
Shocking level of customer service. I can’t understand how this company is still in business. Will hopefully never have to use them again.
1/5
TrustpilotBiggest pile of crap going!!
Biggest pile of crap going!!! I wouldn't even rate them one star but you have to so you can get a review on here!!!
1/5
TrustpilotBe careful
Be careful! Check your contract! They try to charge commission on the original inflated asking price rather than what the property actually sells for.
5/5
TrustpilotPeople in branch were helpful and…
People in branch were helpful and informative
5/5
TrustpilotThank you
Anastasija Gore helped us a lot. We had good service. We have a flat now. Im very happy, thank you very much.
5/5
TrustpilotHelpful
It has been a long time since we used Connells but when we did they were excellent for our indecisive nature
5/5
Trustpilotwas good experience especially lauro…
was good experience especially lauro coordinated well really appreciate the service.
1/5
TrustpilotTerrible
If I could give the place -10 stars I would. What a terrible estate agents and experience.
1/5
TrustpilotWaste of time
Bristol North Street branch. Absolute joke of a team, especially the boss. Incompetent liars.
1/5
TrustpilotI would give less if I could
No communication, actively encourage Gazumping I wouldn't purchase any property through Connells and I recommend anyone thinking of using them to think again
4/5
TrustpilotConnels Team
Connels Team - they are very friendly and helpful.They do a great job for our property!!!!Thank you all Connels team!!!
5/5
GoogleRating only, no written review.
Agent replied · 17 April 2026
Thank you for your feedback and it’s great to hear you had such a fantastic experience with us. We’d love to know more so feel free to add any comments if you have the time!
1/5
Googlecomplete waste of time, lack of communication and not helpful
1/5
TrustpilotNot with them again
Not with them again. Never sign any contact with them. Very uphappy with the total situation.
5/5
TrustpilotThank you to Connells Letting Manager…
Thank you to Connells Letting Manager Sharon MortonTrought her we just rent nice property
1/5
TrustpilotNo progression route for an ethnic…
No progression route for an ethnic minority!
1/5
Trustpilotabsolute joke.
absolute joke.Unprofessional and liars, how they are running a business i will never know.stay away at all costs!
5/5
TrustpilotI've used Connell for 4 house purchases…
I've used Connell for 4 house purchases over the years and always found them to be great.
5/5
GoogleRating only, no written review.
Agent replied · 10 November 2025
Your feedback is much appreciated and we’re so happy you had such a wonderful experience! If you have a moment, we’d love to hear more.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Connells Stevenage
How many reviews does Connells Stevenage have?
Connells's Stevenage office has 1,775 reviews across two platforms: 136 on Google, 1,639 on Trustpilot (across the whole business).
What is Connells Stevenage's rating?
Connells Stevenage is rated 2.1 out of 5 across all 1,775 reviews, and 3.7 out of 5 on Google from 136 reviews.
Where is Connells's Stevenage office?
Connells Stevenage, 8 Market Place, Stevenage, SG1 1DB, SG1 1DB.
