5/5
TrustpilotProblem solved!…
I hâd a problem with my washing machine and I called Hayley to sort it out. She was very prompt and professional and all was done by the next day.
Trusted Agent profile · Stevenage
Agent Hybrid Stevenage reviews
★★★★★
281 reviews across 3 platforms
57 High Street, Stevenage, SG1 3AQ
Agent Hybrid's office in Stevenage, at 57 High Street, is rated 4.9 out of 5 across 281 reviews on three platforms, including 59 Google reviews rated 4.5.
Reviews
Every review we hold for the Stevenage office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThank you all at Agent Hybrid
Thank you all at Agent Hybrid. You came highly recommended and I was not disappointed.
5/5
TrustpilotCouldn't have done better
Couldn't have done better. Nice friendly team, there for every step on what turned out to be a rather long road.
5/5
TrustpilotVery professional team.
Great agent!Very supportive and attentive.Thanks
Agent replied · 25 May 2023
Mark Stanbridge, We are disappointed to read your comments when you know full well that both your bed and mattress were replaced early in your tenancy as you complained of back issues in the first instance. We identified that bed slats on the bed were loose and some broken. You then alerted us that you felt something was biting your skin within the room. You felt it was bed bugs, despite the bed and mattress being replaced. You took it upon yourself to buy treatment for bed bugs and we asked you to keep us informed on the matter. When you felt this wasn't helping, we appointed pest control to make two visits to the entire property, at a cost of £840.00 to the landlord. We took their professional opinion on board and they advised that one visit would have been suffice. However, two visits were made to your room specifically. They did suggest that perhaps something had been brought into the room in by you externally, that was causing the issue. I must also highlight that the carpet was replaced in your room prior to your tenancy, due to water damage from a leak.Our latest correspondence with you, was to offer to show you other rooms at other properties, with a view to moving you elsewhere and to see if we could make your tenancy experience better. You replied to this email on the 17th April 2021, with the below comments;Hi,That’s great.I will have to get back to you really soon with a plan.I have to say that I seem to be winning against the bugs a big at the moment also.The bugs I find are hard like grains of sand not soft, they sometimes feel like spiky little balls/beetles. My cleaning and hoovering routine seems to be getting on top of them however I am still working on my wardrobe as they seem to have taken to my clothes.I would like to see Pankhurst and Colenswood please.Regards Mark You later asked how many tenants resided at each house you were interested in and you were replied to. We have not heard from you since, other than by a tirade of what I would regard as threatening emails to the company, with regards to your 'bed bug' issue.We have addressed the matter in hand by means within our control and you have been offered to move to another property. I have tried to call you this morning to discuss the above further and you have denied the call, but immediately emailed to advise you do not wish to speak on the phone.
5/5
GoogleAgent Hybrid has been very responsive and helpful with all our concerns from day 1. Staffs are very easy to deal with. Would recommend their agency always.
5/5
TrustpilotAgent Hybrid did an excellent job of…
Agent Hybrid did an excellent job of selling my old house and being there throughout the process to facilitate communication between everyone in my chain. They were professional and communication was consistent.I'd recommend them highly.
4/5
GoogleVery nice properties
5/5
TrustpilotWe enjoyed working with Ashely- he was …
We enjoyed working with Ashely- he was always professional and kept us informed throughout the whole process. He was very flexible and approachable. We would definitely recommend Agent Hybrid to anyone selling their property and we would use these services again.
5/5
TrustpilotWe enjoyed working with Ashely- he was …
We enjoyed working with Ashely- he was always professional and kept us informed throughout the whole process. He was very flexible and approachable. We would definitely recommend Agent Hybrid to anyone selling their property and we would use these services again.
5/5
TrustpilotGreat service from Ashley & James
Great service from Ashley & James. They took the time to understand our moving plans and seamlessly organised viewings and gave prompt feedback. Kept us updated throughout the conveyancing process too. Will definitely be recommending to everyone we know!
5/5
TrustpilotGreat service from Ashley & James
Great service from Ashley & James. They took the time to understand our moving plans and seamlessly organised viewings and gave prompt feedback. Kept us updated throughout the conveyancing process too. Will definitely be recommending to everyone we know!
5/5
TrustpilotExtremely professional
Ashley provided an extremely professional, friendly and efficient service. Agent Hybrid made the whole process of renting out our house stress free and easy. I would thoroughly recommend Agent Hybrid and will definitely be using them again in the future.
5/5
TrustpilotExtremely professional
Ashley provided an extremely professional, friendly and efficient service. Agent Hybrid made the whole process of renting out our house stress free and easy. I would thoroughly recommend Agent Hybrid and will definitely be using them again in the future.
5/5
TrustpilotIt’s all in the details
It’s all in the details! 😊 Agent Hybrid delivered a great experience from start to completion.
5/5
TrustpilotExceptional service very helpful and…
Exceptional service very helpful and informative Agent hybrid have done everything for me and sold my home fast as well as sorted my new mortgage I am over the moon.
5/5
TrustpilotAgent Hybrid offered a great service at…
Agent Hybrid offered a great service at a great price! They were helpful from valuation, all the way to completion and we would definitely recommend them as an estate agent!
4/5
TrustpilotThanks you for all your help you done …
Thanks you for all your help you done your best for us and we appreciate it we love the house and would recommend you to how friends happy new year hope its a good one Ron tillbrook
4/5
TrustpilotThanks you for all your help you done …
Thanks you for all your help you done your best for us and we appreciate it we love the house and would recommend you to how friends happy new year hope its a good one Ron tillbrook
5/5
TrustpilotFirst class service
First class service from start to finish. Despite being incredibly busy Agent Hybrid kept me informed about my sale throughout. Highly recommend this estate agent. Thank you for looking after me.
5/5
TrustpilotWe would highly recommend Agent Hybrid
We would highly recommend Agent Hybrid. They were very supportive throughout the whole process. A lovely friendly team who care about their customers.
5/5
TrustpilotBrought a house with Agent Hybrid and…
Brought a house with Agent Hybrid and they were fantastic. Kept us informed at every stage and really helpful. Always friendly and professional. Very patiently answered all questions. Would definitely recommend them!
5/5
TrustpilotGreat Estate Agents
Very helpful and kept up communication
5/5
TrustpilotBrilliant!
Great estate agent and a massive help
5/5
TrustpilotExcellent Service and Highly Recommended !
Excellent Service ! Professional, conscientious and friendly. Helped to remove the usual stresses associated with selling a house and supported us throughout the whole process. Would highly recommend without a doubt !
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Agent Hybrid Stevenage
How many reviews does Agent Hybrid Stevenage have?
Agent Hybrid's Stevenage office has 281 reviews across three platforms: 59 on Google, 6 on Facebook, 216 on Trustpilot.
What is Agent Hybrid Stevenage's rating?
Agent Hybrid Stevenage is rated 4.9 out of 5 across all 281 reviews, and 4.5 out of 5 on Google from 59 reviews.
Where is Agent Hybrid's Stevenage office?
Agent Hybrid Stevenage, 57 High Street, Stevenage, SG1 3AQ.
