Every review we hold for the Clacton-On-Sea office, from every platform, shown as written. First names only.
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5/5
GoogleI have had the pleasure of working with Hayley on two properties that she fully manages on my behalf and one which she kindly arranged on a let only despite being out of her area, my experience with Hayley is from a landlord perspective and on all three has been consistent ! The properties that are fully managed are not local to me and so I fully rely on Hayleys expertise as an agent to ensure they are in the same condition now as they were when I first started letting them out. She will advise when maintenance is due and ensure any is carried out to the highest standard. The service you receive from Hayley is exceptional and is of the highest quality ! All regular checks are carried out to ensure the property is being looked after by the tenant.
She will put the same level of effort into vetting your tenant on a let only as she would fully managed. However I would choose fully managed at all times as it takes all the stress / worry and hassle out of being a landlord knowing that Hayley has everything covered, keeping you up to date on all regulation changes at all times. My tenants love renting from HNC property as they know they can report any concerns or issues 24 hours a day and Hayley will come back to them to resolve. I would definitely recommend to anyone she is over and above any chain based letting agents.
Hazel Β· 19 July 2021
Agent replied Β· 19 July 2026
Thank you for taking the time leave us a review :-)
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5/5
GoogleI had excellent service from Stoneridge. Always polite and helpful. As well as keeping me informed on all issues pertaining to the selling of the property. If it was not for the staff at Stoneridge I would have been totally in the dark as to what was going on. So top notch estate agent Stoneridge and a massive thank you.
Sandra Β· 19 June 2026
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5/5
GoogleStonebridge were very professional in dealing with the sale of our home, Sally was very helpful and kept us updated regularly with how things were going throughout the sale , we would highly recommend them , from going up for sale and completing was just over 6 months was very happy by their service
Susan Β· 17 May 2025
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5/5
GoogleHighly recommend. Very efficient and professional throughout. Sally was brilliant to work with and resolved any of my quieries quickly. Thank you.
Patrick Β· 18 March 2026
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5/5
GoogleSally at Stoneridge helped enormously with our sale, not once but 3 times as the property we were purchasing had issues with Land Registry. Sally kept us informed and was very efficient at keeping in touch with our buyer's. Would recommend Sally and Stoneridge as Estate Agents. Would definitely use them again.
Gill Β· 17 May 2025
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5/5
GoogleStoneridge were the estate agents of the property I purchased. First of all they responded promptly to my request via Rightmove to view the place.
In all honesty the agent I dealt with,Sally, was more helpful than my conveyancers. They would send me emails full of legal jargon which I sent on to Sally who explained it all to me in a polite and non condescending manner. Sometimes she would even respond to my emails at 8 oβclock at night.
The cynical would say they just want the moneyβ¦well of course they do. But who cares as long as they earn it. The seller should be thanking them because without Sallys patience I may have pulled out after hitting so many obstacles.
Anyway I highly recommend them. Friendly and efficient service and always available on the phone.
Matt Β· 2 December 2025
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5/5
GoogleExcellent service from Stoneridge Estates, polite and efficient, in particular Sally who coordinated the sale.
Gordon Β· 8 April 2026
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5/5
GoogleGreat communication throughout, Sally was especially helpful and really quickly responded to all our questions
Evany Β· 8 April 2026
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5/5
GoogleWe had the pleasure of dealing with Stoneridge Estate Agents to purchase our property in Holland on sea. What a helpful and professional company they were. Especially Sally Battle and all the staff in the Clacton-On-Sea office. Nothing was too much trouble, even after completion they were very helpful
Kaylor Β· 17 May 2025
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5/5
GoogleAbsolutely amazing . I couldn't of ask for more . Hayley was so great , she went above and beyond . Really takes care of you through the whole process
Highly recommend using hnc lettings .
Thank you so much π β¦
Diane Β· 19 July 2025
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5/5
GoogleSally provided excellent customer service from start to finish of our house purchase. Thanks Sally !
Matthew Β· 18 March 2026
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1/5
GoogleDisappointing seeing all these reviews are good and I seem to have had a bad experience. I dont find this company professional whatsoever they left me hanging for 4 days after they offered me a viewing, okay I get people are busy but I rang the owner Hayley and she had passed my details to the lady in the office who did not update me when she was meant to supposedly, She did ring me and set up a viewing but unfortunately this same lady who confirmed my appt over WhatsApp did not book my appt in the diary and double booked the viewing did not even tell me so I took time out of my day on my dinner hour from work to go view this property at the time we agreed but itβs just turns out itβs me having to chase them up constantly asking why they hadnβt turned up. And find out what is going on then they lie, and tell me Hayley had an emergency when she quite clearly double booked because the man rocked up at same time as me and I ended up looking at this house when Hayley turned up with random stranger, as conveniently she was on the way to view with the property at a different time with someone else ! I just wanted to get in there and out of there, very awkward. So I just felt fully messed about to be honest. Could of told me beforehand. Anyway not happy with the incompetence. Wonβt be dealing with again.
Jessica Β· 19 October 2025
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5/5
GoogleWe had the absolute pleasure of purchasing a property through Stoneridge estate agents. They were brilliant with communication and any questions were answered promptly. Sally kept us up to date throughout the whole process making the whole thing very smooth sailing.
Allex Β· 17 July 2025
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5/5
GoogleAbsolutely brilliant and professional. I purchased a property through stoneridge and dealt with Sally who was fantastic and had the answers to everything I asked. Would highly recommend using.
Steve Β· 15 November 2025
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5/5
GoogleHi all the staff at stoneridge estates have brilliant in helping ne form start to finish when purchasing my property. They were very helpful regarding all paperwork and documents. would highly recommend them as local agents.
many thanks. Mr ali.
Grace Β· 22 August 2026
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5/5
GoogleWe have used Stoneridge Estate Agents over the last year on our project in Clacton on Sea, where we developed 16 flats. Very useful agent to have in this area! Their knowledge of the area is undeniable, having branches in Clacton, Holland, Brightlingsea and Frinton. Their communication throughout of our sales has been excellent and they work very hard to make sure everything is finalised properly. If you are looking to sell in the area, I highly recommend Stoneridge.
Daine Β· 2 October 2025
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5/5
GoogleSally was very helpful and kept us updated of all progress updates
Caroline Β· 15 March 2026
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5/5
GoogleI was looking for a bungalow in Holland on Sea and found one with Stonebridge. The service I received during my purchase could not have been better. Sally kept me fully appraised of all developments and was so helpful dealing with my enquires.
Angie Β· 17 May 2025
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5/5
GoogleSally was the best u can have... done great sorting. Between solicitors was done quickly
Dean Β· 15 February 2026
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5/5
GoogleWe have nothing but praise for Sally and her team for helping us through the minefield of selling and buying a bungalow you couldn't ask for a better team to navigate you though the process thank you so much lee n sam
Lee Β· 17 May 2025
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5/5
GoogleSally was great. Timely updates and follow ups. Always happy to answer questions and give advice. It was good dealing with her. She's the best Estate Agent!
Shepherd Β· 17 October 2025
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5/5
GoogleThe HNC team are extremely knowledgeable about the lettings market. They always ensure the property and tenant are a good fit reducing the risk of dispute. All problems are dealt with in a timely, efficient and professional manner.
I wouldn't hesitate to recommend Hayley and her team.
Victoria Β· 19 July 2023
Agent replied Β· 19 July 2026
Thank you for taking the time leave us a review :-)
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5/5
GoogleMany, many thanks to Sally Battle who assisted us through a difficult selling process. We can now put it all behind us and start enjoying our new life. Thank you so much, Sally
Daryll Β· 17 July 2025
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5/5
GoogleSally was so helpful and efficient , nothing was too much trouble and overall all the team were friendly and helpful , not overbearing in anyway . Excellent communication and very informative, very friendly agent to deal with
Mary Β· 17 May 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.