Every review we hold for the Stanmore office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFantastic team
Fantastic team, support for us was amazing always available for adviseFriendly and Prompt with feed back, would definitely recommend this company 100 per cent Thank you all for your support amazing
Mully · 23 November 2020
Agent replied
Mully, thank you for your kind words and we all hope you both have many years of enjoyment living locally, Howard
★★★★★ 1/5
allAgents"Worst experience..."
We had a house rented from Ellis and co and they did everything possible to stop our deposit even if we gave back the property in a much better condition than when it was given to us .I wouldn't recommend this agency to tenants from East Europe unless they really want to lose their deposit or part of it and I wouldn't reckon the agent called Jo
Julien · 18 September 2018
★★★★★ 1/5
Googlehorrible service, with the very unhelpful staff!! do not recommend
Mahi · 13 June 2023
Agent replied · 1 June 2023
Mahi please contact me on 020 8954 0066 to explain what you weren't happy with. I would like to know more . Howard Star
★★★★★ 5/5
TrustpilotVery good service
Very good service. The Stanmore office were very diligent in following up and pushing the process forward where possible which was very helpful.
Philip · 30 November 2021
Agent replied
Philip, I am pleased you were happy with the service, we aim to please! Keep Well Howard
★★★★★ 4/5
TrustpilotVery helpful and responsive
Very helpful and responsive to all our queries. We felt well looked after and were in good hands with years of experience.
Jackie · 28 July 2024
★★★★★ 5/5
allAgentsWe had a very good experience
We had a very good experience with Ellis and Co. The process of our offer and acceptance was quick and it was always pleasant dealing with Natalie. We arranged several viewings with builders and family members and the agents were always accommodating. We asked many questions about the property and a piece of land adjoining the property and Natalie always responded promptly with answers from the vendor.
Parm · 23 December 2011
★★★★★ 5/5
TrustpilotGood experience with them
Sayed · 27 March 2025
★★★★★ 1/5
GoogleHi everyone,
Just to let you all know, I rent a property throughout to this estate agent and when left the property I never had my deposit back. Although i have been given one month notice. This estate agent is robber. Theose people used to work there they all let and the new people managing now are not the same as previous.
Mesbah · 5 May 2019
★★★★★ 1/5
GoogleFriend of mine rented recently through this agency and found Anna to be abrupt and also disrespectful when she visited his home. He only rented for under year.
A · 3 March 2020
Agent replied
Dear A Varma, I would very much like to be able to respond to your comments but as your details do not appear on our system and as you have not mentioned the address, I do not know what property/tenant (friend) you are referring too.
Please contact me on the 020 8954 0066 in confidence so that I can investigate this further as we take comments such as yours very seriously. We expect our staff to behave courteously at all times and if this hasn't happened we want to know why.
I look forward to hearing from you
Howard Star
★★★★★ 5/5
TrustpilotEllis & Co Stanmore have been really…
Ellis & Co Stanmore have been really helpful in this most difficult year in arranging the sale of the flat. We are very pleased
Ira · 2 March 2021
Agent replied
Hi Ira, it was my pleasure and I wonder if there will ever be a more difficult year to sell, thank you for the kind words, keep well, Howard
★★★★★ 5/5
GoogleExcellent service by Anna, who updated me regularly to find the best property matching for my family. keep up your incredible customer services. best of luck!
Suseema
ThatGirl · 4 May 2020
Agent replied · 7 April 2023
Dear Suseema, thank you for the 5 star review, it is very much appreciated. Anna along with the other members of the team always try to provide the best service we can, i'm pleased its work well for you, enjoy the property.
★★★★★ 1/5
Googletrying to collect potential client details (for marketing) by posting a not genuine / not available property (the usual dirty estate agencies trick).
Kassim · 10 October 2020
Agent replied · 7 April 2023
Dear Kassim, I understand you were told why there might be a delay with the property you enquired about and why we need to take certain information before showing anyone a property. I can assure you we have no time for "dirty tricks"
★★★★★ 5/5
TrustpilotGreat communication and effort
Great communication and effort throughout the process, the team worked really hard to make sure I got the right buyer.
Hanisha · 22 April 2021
Agent replied
Thanks Hanisha, hope all goes well with the move tomorrow!
★★★★★ 5/5
TrustpilotGreat service
Overall, a great experience. From listing to agreeing the rental, the experience with Ellis & Co. was great. Their pricing was also very competitive.
Shujat · 29 January 2020
Agent replied
Shujat, Thank you for the review and we are happy that you enjoyed the experience, Howard
★★★★★ 1/5
GoogleOne of the worst agents in local area, especially that Ray has no respect and full of lies.
Anas · 12 June 2024
★★★★★ 5/5
TrustpilotSatisfied customers
We were very satisfied with the service we received and would highly recommend them to anyone selling their property.
Barry · 19 February 2021
Agent replied
Hi Barry, thank you very much for the recommendation, take care
★★★★★ 5/5
TrustpilotBranch Manager displays the ethos of the company. Professional, attentive, superb customer service.
Excellent service particularly from the Branch Manager. They were professional, attentive and courteous displaying superb customer service at all times.
CIS · 20 September 2020
Agent replied
CIS, thank you it was a real pleasure acting for you
★★★★★ 5/5
TrustpilotThorough work on the sale of my…
Thorough work on the sale of my property, going over and above to ensure the sale was conducted smoothly. I would recommend.
Prina · 24 November 2019
Agent replied
Hi Prina, thank you very much for the review it is very much appreciated, kind regards, Howard
★★★★★ 5/5
TrustpilotTrustworthy and reliable
Trustworthy and reliable. Straightforward as well. Good job from one of the agents who handles our case - Anna Gilford
Josh · 13 December 2019
Agent replied
Dear Josh, I'm happy to see you were happy with the way we dealt with your case, thank you for the review.
★★★★★ 5/5
TrustpilotExcellent service
Excellent 5STAR service. Howard and his staff proved to be pleasant, efficient and effective. Thank you.
Ken · 27 January 2021
Agent replied
Ken, it was an absolute pleasure, hope all goes well in the future
★★★★★ 5/5
TrustpilotUnderstood sellers requirements.
Richard · 21 November 2024
★★★★★ 4/5
allAgentsWe had a visit from each of
We had a visit from each of the estate agents in Stanmore when deciding to sell the property. The reason we chose on Ellis & Co was Natalie Shachar, she appeared honest and interested in working for us. This carried on throughout the process and resulted in a succesful sale, completed and moved four months later.
MS · 6 January 2012
★★★★★ 5/5
TrustpilotExcellent service
We received excellent service from Howard Star. He was very professional, efficient and immensely helpful throughout.
Amruna · 19 May 2020
Agent replied
Thank you for your kind words.
★★★★★ 1/5
GoogleAbsolutely atrocious !! If there was an option of giving 0 stars I would happily have gone for that. Roque estate agents, pls stay well clear of them. We were unfortunate enough to deal someone called Priya, who is the most unprofessional & dishonest est agent we have ever met.
Umair · 2 July 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.