5/5
GoogleThe staff were always really friendly and replied to all of my queiries. Fairly priced compared to competitors who could be over double! So, I'm very happy with using them!
Trusted Agent profile · Stanley County Durham
Sylvester Properties Stanley reviews in Stanley County Durham
★★★★★
236 reviews across 1 platform
Sylvester Properties 5-7 Station Road, Stanley County Durham, DH9 0JL
Sylvester Properties's office in Stanley County Durham, at Sylvester Properties 5-7 Station Road, is rated 4.7 out of 5 across 236 reviews on 1 platform, including 236 Google reviews rated 4.7.
Reviews
Every review we hold for the Stanley County Durham office, from every platform, shown as written. First names only.
Google4/5
GoogleThey were very good at keeping in contact with updates. Gave a lovely little present when picking up the keys. Only issue is our new house was left filthy. Not Sylvesters fault but maybe could encourage their clients to leave a house how they would like to find it themselves.
Agent replied · 31 May 2023
Thanks for your review Steevi 😊 …
5/5
GoogleThis is Bowen, a HK property investor in UK. This letting agent is a trustworthy and reliable letting agent. I always have prompt responses from them. They gives me the confidence to build up a portfolio there. Many thanks for their hard work and helps. It is grateful to work with them.
5/5
GoogleRecently enquired about a property and was responded to in a very time efficient manor. Anna, who I spoke to, was lovely and clearly very knowledgeable. Will definitely keep Sylvester Properties at the forefront of my mind for any property related questions I may have in the future :)
Agent replied · 31 May 2023
Thank you so much for your review Alice 😊 …
1/5
GoogleTried numerous times to view a house they had listed for rental and every time I clicked on the house I was supposed to see a video of I got gambling sites/ quizzes etc.. I then kept getting notifications of "live " videos and dating sites. Absolutely disgusted will certainly not go on to their site no matter how desperate I am
Agent replied · 31 May 2023
Hi Linda, I am very sorry for your experience. We are having technical issues with our website and hackers. Our IT company are hoping to resolve this shortly. Again please except my apologies. If we can help you finding a property please contact me on 01207262111. Thanks
5/5
GoogleAbsolutely fantastic service ,very helpful and supportive. A big thank you to heather for all the help
Agent replied · 23 October 2024
Thank you very much for your kind words, we will pass your message along to Heather.
5/5
GoogleWe purchased a property through Sylvester and the experience was smooth and straight forward. They kept us up to date and were quick with responses to enquiries. We had a lovely gift pack too on completion. Thank you again! 🤍 …
Agent replied · 31 May 2023
Thank you very much for your kind review ☺️ Hope you are settling nicely into your new home!
5/5
GoogleJust wanted to say a massive thanks to all the team at sylvester properties
5/5
GoogleI could not recommend Sylvester’s enough!! The friendly and knowledgeable team can not do enough for you. We bought our new home through them and sold our old home through them and every step of the way they were informative and kept us up to date throughout. Amazing staff thank you so much for everything.
5/5
GoogleThe Sylvester Properties team were really helpful and supportive, from the valuation through to completion - I would definitely use them again for purchases and sales!
5/5
GoogleGreat estate agent especially Abbey
5/5
GoogleWhat a brilliant estate agent. From the first contact I had with them in coming out to value our property, right through until the completion of the sale, the team were absolutely fantastic, and even managed to get things moving when the … More
5/5
GoogleGreat service from start to finish. Very professional. Excellent customer service. Went above and beyond. Thank you
Agent replied · 23 October 2024
Hello, thank you very much for your kind words Liz!
5/5
GoogleAmazing! Such lovely and kind staff working, they were so helpful and had all the answers to our questions with it being our first home everyone made it so easy. Anyone looking for help with houses definitely contact them.
Agent replied · 31 May 2023
Thank you very much for your kind review Ashanka. Hope you are loving your new home 🏡😊
5/5
GoogleAs I first time buyer Anna was really helpful and put us in contact with all the right people
5/5
GoogleGreat staff, very helpful from enquiry, viewing and moving in. Special mention to Collette, Heather, Anna, Katherine and Becky
5/5
GoogleBought an investment property through Sylvester and had no issues, looking forward to more
Agent replied · 23 October 2024
Thank you very much. We look forward to it!
5/5
GoogleAbsolutely brilliant, not only the best estate agents I've ever dealt with but in general one of the most customer friendly businesses I have ever encountered. The staff at sylvester properties are so friendly and helpful with excellent communication
Agent replied · 31 May 2023
Thank you very much for your review Daniel. It has truly made our day 😊 …
5/5
GoogleRenting through Sylvester properties was an awesome experience. Thanks to all members of the team: Becky,Collete, Anna, Hannah, Mitchell. The surprise welcome to your new home package was so jaw dropping, with many goodies. Am so thrilled....
Agent replied · 31 May 2023
You are very welcome - thank you for your review 😊 …
5/5
GoogleExceptional and remarkable customer service and communication with Becky and Anna. They were always there for my emails and calls. When picking up the keys lovely personal present 🎁 was waiting for me. Highly recommended. 🕊️🍀 …
Agent replied · 31 May 2023
Thank you so much for your thoughtful review! Hope you are settling in nicely 😊 …
5/5
GoogleLovely agency, quick to respond to all emails. Sold quickly happy seller ;)
Agent replied · 23 October 2024
Thank you very much Carl. We are pleased you were happy with our service.
5/5
GoogleWhat a team of girls. Never any drama, they simply get every issue resolved with a big happy smile and make being a landlord a joy. Cant recommend them all enough. My favourite is all of them. Thanks for everything you do.
Agent replied · 31 May 2023
Thank you so much Mark! Always a pleasure working with you. 😊 …
5/5
GoogleGreat service from start to finish. Always available to answer all queries.
Agent replied · 23 October 2024
Thank you very much Libby! :)
5/5
GoogleI’d highly recommend Sylvester Properties, I’ve recently sold a house with them. Communications with everyone I spoke to were amazing, most of my communication was with Anna who was lovely and I felt supported throughout. I’d most definitely use them again if the time came.
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