5/5
our new manager has made a bigβ¦
our new manager has made a big difference to the atmosphere and conditions of naomi watts house this is our home and it feels like it now so nice to be listened to ππ»ππ»

Trusted Agent profile Β· Standish
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914 reviews across 1 platform
High Street, Standish, WN6 0HD
Part of ANCHOR LIFESTYLE DEVELOPMENTS LIMITED, see every office.
ANCHOR LIFESTYLE DEVELOPMENTS LIMITED's office in Standish, at High Street, is rated 4.0 out of 5 across 914 reviews on 1 platform.
Every review we hold for the Standish office, from every platform, shown as written. First names only.
5/5
our new manager has made a bigβ¦
our new manager has made a big difference to the atmosphere and conditions of naomi watts house this is our home and it feels like it now so nice to be listened to ππ»ππ»
5/5
What can I say tony law house anerleyβ¦
What can I say tony law house anerley fantastic scheme managers Jennifer and claudette always seem to get things done so glad to be living here
Hi MickThank you for your lovely review.I'll make sure that Jennifer and Claudette receive this a compliment.Kind RegardsChantelle
5/5
So far so good
So far so good, management very helpful throughout, nice people to deal with, glad we made this choice, nice area, nice neighbours, no complaints at all.
5/5
Happy
We have just moved to Wisbeach with Anchor and really like our apartment. Rob looks after residents very well and found him very helpful.
5/5
Brilliant staff
Fantastic staff and great manager have done a great job with what they do here, very friendly staff, great place to live
1/5
Anchorβs surveyor-
Anchorβs surveyor-I would much appreciate it if you could tell me how I can check the qualifications of your surveyors.Thank you
5/5
Customer Service at its best
I had made numerous telephone calls tryingto get confirmation of a payment.It was really nice to talk to someone who listenedand resolved the problem efficiently, it was obviousthe Advisor I spoke to values helping others.
5/5
The professional and courteous mannerβ¦
The professional and courteous manner of my sheltered housing contact made the whole process a pleasant and stress free experience. My every question was answered comprehensively and in a delightfully easy way to understand. No problems whatsoever,
1/5
The worst management agency
The worst management agency, a disaster waiting to happen in Walrond House, whole building left all weekend without power, lifts not working, emergency lighting not working. Vulnerable people left for 3 days without any communication. Vile
5/5
It is a great place to live friendlyβ¦
It is a great place to live friendly staff and great people who live there what more could you want
4/5
Some staff and manager are trying toβ¦
Some staff and manager are trying to killme
Dear Mr Ahmed,I have asked Trustpilot to contact you to ask for further information, which will help me to look into your comments further.Alternatively, you can contact our Customer Relations Team on 0345 602 5516 Monday to Friday 8am - 6pm or via email to Customer.Relations@anchor.org.ukKind RegardsLynsey
5/5
From the ease of applying to moving inβ¦
From the ease of applying to moving in was seemless,all the staff i have met have been very helpful.
5/5
Excellent service and quality bungalowsβ¦
Excellent service and quality bungalows very pleased with all round service
Thank you for sharing this lovely feedback with us.
5/5
We have a great manager
We have a great manager, who always takes notice of your concerns and importantly talks and explains what would/will be the actions. I would like these remarks to be instilled, when taking on any new managers.
5/5
My mother in law is moving into Hanoverβ¦
My mother in law is moving into Hanover Court Next week. Not enough words can say about the wonderful Manager Alison she has been very helpful. She is an asset to your organization.
5/5
I am in a protective environment
I am in a protective environment. The rent slight high. Location of housing near the public transport.
5/5
2024 experience with Anchor
I was offered a studio flat the acceptance process went smoothly and with care by Anchor staff.
2/5
Not a good service at all if it was badβ¦
Not a good service at all if it was bad I would give you one star
1/5
REPORTS
I have read reports by the ombudsman on the Government's official site how anchor maltreat the tenants
5/5
In short
In short, the Estate Manager. She is very helpful , professional but friendly. Helped me with so many things and residents very friendly as well.
2/5
Recent Finance letter
Recent Finance letter, from Rent Dept. notifying us of Β£107monthly increase in April...advise of nearby food bank availability, once your money runs out! So it's come to this.. Wow!!
5/5
Excellent service and help with ourβ¦
Excellent service and help with our house move and Debbie the manager is excellent.
5/5
The house is welcoming were I live theβ¦
The house is welcoming were I live the staff and residents are polite
5/5
New resident
Have not lived here long but small problems have had been sorted quick
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