Trusted Agent profile · Stalham
★★★★★
2,189 reviews across 3 platforms
Church Road, Hoveton, Norwich, NR12 8UG, Stalham, NR12 8UG
Minors & Brady's office in Stalham, at Church Road, is rated 4.9 out of 5 across 2,189 reviews on three platforms, including 351 Google reviews rated 4.8.
351
Reviews on Google
This office
12
Reviews on Yell
Business-wide
1,826
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Minors & Brady hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stalham.
Every review we hold for the Stalham office, from every platform, shown as written. First names only.
5/5
GoogleExcellent Estate Agent in all areas answered with professionalism would recommend Dan was top class Thank you
Thank you for your kind review Elaine! We're happy to hear you've had a good experience with Dan!
1/5
TrustpilotMinors and Brady just can't take no for…
Minors and Brady just can't take no for an answer. Today, having already been explicitly told that we don't want any contact with them, they post a hand-written note though our door about the property we have for sale elsewhere in the village. Look up my previous review of Minors and Brady when I complained before about being harassed by them. Simply sick of this estate agent.
Hi Andrew, we're really sorry to hear this has happened again. Being contacted after you’ve clearly asked not to be is understandably frustrating, and that’s not the experience we want anyone to have. Please contact us directly so we can look into this properly and make sure your details are removed and no further contact is made.
5/5
TrustpilotWe had a great day with Ellen viewing…
We had a great day with Ellen viewing multiple houses. Ellen was very knowledgable about the area and houses, answered all our questions and was very patient!
Thank you, Penny! We’re pleased Ellen’s knowledge and patience helped make your viewings a positive experience. We appreciate your feedback.
5/5
TrustpilotFirst class
Adam was just a pleasure to work with. Couldn’t do enough to help us (the buyer) so I imagine as a seller it must be first class. 10 out of 10 for making an incredibly stressful time not so stressful.
Thank you, Nicola. It is great to hear that Adam made the experience feel so much easier during what can be a very stressful time. We are really glad his support made such a difference for you.
5/5
TrustpilotGreat experience
Connor was really good, very informative and made it easy for us to view the properties. Would definitely recommend speaking to him if you are looking to rent.
5/5
TrustpilotGood communication…
Claire was good at communicating with all the parties involved in the purchase of our new home and kept us informed with regular updates on progress. Many thanks!
5/5
TrustpilotLara was a wonderful consultant
Lara was a wonderful consultant. Very friendly, polite and gave great guidance regarding a property we were viewing.
Thanks for your review, Mia. Really nice to hear Lara made the viewing feel easy and helpful, her friendly approach and guidance clearly made a difference!
5/5
TrustpilotEllie was fabulous
Ellie was fabulous! She was totally flexible about the visit and provided all the information I needed.
Thank you for your review! It’s great to hear Ellie was so flexible with the visit and made sure you had all the information you needed.
5/5
TrustpilotTom is a credit to the company and we…
Tom is a credit to the company and we really enjoyed meeting him. He is professional and had a great knowledge of the property.
Thank you, Jody. We’re pleased Tom’s knowledge and professional approach made such a positive impression during your viewing. We appreciate your feedback.
5/5
GoogleWe have just completed our house purchase. The team at Minors are fantastic,especially Julia who gives such a full after service to enable the transaction to complete. They are all very pleasant and ready to share your problems. Great Agents!!!
Thank you for your review Philip. We’re glad Julia and the team helped make your purchase a smooth and positive experience.
5/5
GoogleFin showed around a property at very short notice. He was there on time to meet us, and was very helpful throughout the viewing answering any questions we may have had. He followed up the appointment by making contact with mortgage brokers as promised. Would recommend.
Thank you for your review, Darryl! We're glad to hear Fin was able to accommodate the viewing at short notice and provided such helpful support throughout. It's great to know he also followed up as promised. Thank you for the recommendation!
5/5
TrustpilotMinors and Brady were very professional…
Minors and Brady were very professional when we were buying our bungalow through them. We had several hold ups along the way but Cassandra rang regularly to keep us updated and did her utmost to help sort any issues that she could help with
Thank you for your review, Peggy! It’s great to hear Cassandra kept you informed and was there to help when things didn’t go quite to plan. We’re glad the wider team were friendly and helpful too. We hope you’re settling into your new home!
5/5
TrustpilotFirst Class
First Class! Yesterday we met Harry from Minors & Brady. He had great knowledge in the Norwich area and was fantastic in taking on board all the requirements for my daughter’s new home. We are in an ongoing search after viewing a few flats and am confident that Harry will be able to tick all the boxes. Thanks again and speak soon.
Thank you for your review, Stuart. It’s great to hear Harry took the time to understand exactly what your daughter is looking for and used his local knowledge to guide the search. Sounds like you’re in good hands as things continue, and hopefully the right property comes along soon!
5/5
TrustpilotHosted by Amelia
We had a viewing this weekend hosted by Amelia, she gave us a warm welcome and confidently presented the property highlighting its key elements. It was nice that she took the time to get to know us as a couple.
Thanks for your review, Nathan! It’s lovely to hear Amelia made you both feel welcome and took the time to understand what you were looking for. We’re glad you found her approachable and that she gave you the time and space to get a proper feel for the property.
5/5
GoogleWe have been searching for a house the this agency have been fanatic at listening to our wants and helping us view the perfect properties, tailored to our needs. Tia was a wonderful agent who gave us fantastic house viewings. Thank you.
Thank you for your review, Robert. It's great to hear the team listened to what you were looking for and that Tia made your viewings such a positive experience.
5/5
TrustpilotExcellent service from Sam Carpenter
Excellent service from Sam Carpenter. He was very helpful, professional, and responsive throughout our tenancy process, assisting us with the tenancy agreement, payments, and any questions we had. We really appreciate his support and would highly recommend him!
Thanks for your review, Rina! It’s great to hear Sam was so helpful and responsive throughout your tenancy process and made everything feel straightforward. We’re glad you felt well supported with the paperwork, payments and any questions along the way. We appreciate you recommending him!
5/5
GoogleWe recently dealt with Minors & Brady Norwich to sell a rental property and couldn’t be more impressed. They were very professional from the first contact with them. A big shout out to Connie Staff who handled the sale of the property - really well organised professional and so easy to deal with. Connie set up a viewing schedule that met everyone’s needs and was also sympathetic to the existing tenants. It was certainly all to her credit that we had a strong list of interested viewings and also secured a sale price well beyond our original expectations. An all round excellent customer experience for us and many thanks to Connie for a brilliant job! Highly recommended!
5/5
Trustpilot5star service
Adam waters @ Minors & Brady has provided us an outstanding service with securing our house sale. Communication throughout the process has exceeded our expectations allowing us to feel very valued customers. I am always impressed with a personalised approach, particularly when facing unexpected hitches. All hurdles we faced were dealt with promptly along with updates to ourselves so we never felt out of the loop. I cannot recommend Minors & Brady enough. Thank you so much, very happy customers
Thank you for such a thoughtful review Rebecca. It is great to hear that Adam’s communication and personal approach helped you feel supported throughout, especially when things did not go exactly to plan. We are really glad the process felt well-managed and that you always knew what was happening. Your recommendation means a lot to the whole team.
5/5
GoogleThe is the first time I have used this company, and I researched around before choosing them. I have been very impressed with their exposure and fast capture of a tenant for my property. Samuel Carpenter, the letting agent, was particularly helpful and clear over the details and conditions necessary to rent out my property. This is important as you need clarity for both yourself and a potential tenant. I have been a landlord before and had used other local estate agents, so have some past experience with letting a property. Therefore, I wanted to ensure that I chose an agent who would be both supportive to both parties and ensure that all of the rules and conditions were adhered to protect the tenant and landlord. This was all clearly explained together with the agents service charges. Finally, I checked the main online property pages to view my property and was again impressed with the professional layout and attractive presentation. This was all quickly mounted on to the websites having finalised the arrangements with Sam. Good effort by the team and especially Sam Carpenter and I had a tenant inside the property within 3-4 weeks. I would highly recommend them to both relatives and friends.
Hi Stephen, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Samuel, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleFirst time using Minors and Brady, I’m new to the area and I’m always a little hesitant about which agents to approach regarding properties. Saw a lovely cottage on their website, rang them up and was greeted very politely and kindly to a chap called Steven, he booked me in very quickly and with no faffing around which was brilliant. The following day viewed the property with Steven and I was greeted with a warm smile and a nice firm handshake. He was very knowledgeable of the surrounding areas and very happy to help where needed. So far Minor’s and Brady have been very helpful between all the team. Would highly recommend Minor’s and Brady.
Hi Connor, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Steven, we will be sure to share your kind words with him. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
GoogleAbi has been great at supporting my purchase! Highly recommend her and the team! Thank you!
Thank you for your review, Amy! We're happy to hear that Abi and the team have been a great support. Wishing you all the best in your new home!
5/5
TrustpilotJessica Kemp kept us updated every…
Jessica Kemp kept us updated every Sunday afternoon and has been very helpful through out the whole process.
Thank you, Richard. We’re pleased Jessica’s regular updates and the team’s communication throughout the viewings and sale helped keep everything clear and on track! We appreciate your feedback.
5/5
TrustpilotClaire acted as our after sales…
Claire acted as our after sales advisor. She has been very prompt with updates and offering advice and guidance when asked. Overall a very good experience with Claire and the M&B team. I would recommend M&B whole heartedly.
Thanks for your review, Tony! It’s great to hear Claire was such a helpful support during your aftersales process and was always on hand with prompt updates, advice and guidance when needed. We’re glad you had such a positive experience with Claire and the wider team, and appreciate your recommendation!
5/5
GoogleFinlay showed us around for our second visit to our new home and he was personable, polite and professional. All in all we have nothing but praise for the way Minors have dealt with us for both our sale and purchase.
Thank you for your review, Alistair! We're glad to hear Finlay made your second viewing such a positive experience and that you've been so happy with the team throughout both your sale and purchase. Congratulations on your new home, and we wish you all the best!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Minors & Brady hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stalham.
