Trusted Agent profile · Stalham
★★★★★
2,204 reviews across 3 platforms
Church Road, Hoveton, Norwich, NR12 8UG, Stalham, NR12 8UG
Minors & Brady's office in Stalham, at Church Road, is rated 4.9 out of 5 across 2,204 reviews on three platforms, including 351 Google reviews rated 4.8.
351
Reviews on Google
This office
12
Reviews on Yell
Business-wide
1,841
Reviews on Trustpilot
Business-wide
Every review we hold for the Stalham office, from every platform, shown as written. First names only.
5/5
TrustpilotVery professional and supportive…
When the time came to sell our mothers property, Ange Henderson helped us through the whole process. She kept in regular contact with updates, advice and any progress. It was a challenging time as we didn’t live near the property but Ange was very supportive and understanding throughout. A big thank you from us for all your help.
5/5
TrustpilotHappy customer
Today I viewed a house with Louie and he was very helpful and patient. I did not feel rushed with him as some estate agents try to get you in and out the door as quickly as possible. I am very happy to recommend Minors and Brady
Thank you, Donna. It's great to hear Louie made your viewing experience relaxed and enjoyable. We appreciate the recommendation!
5/5
TrustpilotMinors & Brady have been very competent…
Minors & Brady have been very competent throughout these early stages of the sale of my late mums property, especially Macey who has been great, keeping me up to-date both by email and phone.She is very friendly and helpful and nothing was too much trouble.We now have a sale going through and I would not have any problem recommending them to anyone looking to buy or sell.
5/5
TrustpilotWe have recently moved from quite a…
We have recently moved from quite a distance and I have been really pleased with the service I received from Minors and Brady. Cassie provided the aftercare and was always there either by email or phone. We did have a tricky two day move and problems with a private road which Cassie was able to assist me chasing Solicitors. Would highly recommend 🤗👍
5/5
GoogleMassive thank you for the Minors & Brady team, very professional and always going the extra mile to ensure it was a smooth sale through a difficult time. Julia is truly a credit to your team, keeping me updated via calls and emails every step of the way. Thank you for making the process less stressful. I hope you are recognised for all your hard work, friendly and professional approach in how you represent yourself and Minors and Brady.
5/5
TrustpilotCassandra Creak at Minors and Brady was…
Cassandra Creak at Minors and Brady was an absolute star, from the moment the sale was agreed she was on the ball. The sale was not straight forward, and without Cassandra being as proactive as she was I think I may have gone mad. I received regular updates on the progress of the sale and she even stepped in when an issue occurred down the chain, and very quickly had all parties involved talking and the issue was resolved. I cannot speak high enough of her professionalism throughout the process. Thank you Cass
5/5
TrustpilotNigilla was very good at her job,she…
Nigilla was very good at her job,she kept us updated throughout our sale, it has been a strenuous year for us but they pulled it off. The only issues we had was we thought the sales team were abit pushy, we know sales targets must be met BUT they need to go about this another way quite stressful at times but once sold everything went much smoother.. thanks again.
5/5
TrustpilotProfessional Karol
Karol Wengrzik was the young gentleman who valued the property of my late mother. Karol was extremely professional but also empathetic considering the circumstances of the sale. Within 3 days of the property being on the market we had secured an offer. Since the offer communication with the team has been excellent, they have kept me informed every step of the way.
5/5
TrustpilotFantastic service!
I can't thank Nagilla Santos enough for all of her help with the after sale of our property. It has been a long winded process due to a few problems (nothing caused by minors and Brady), and Nagilla has been a life line. So helpful and understanding with everything. She gave her absolute all to get things wrapped up asap and i am so grateful. Thank you.
1/5
Trustpilot*** AVOID AVOID AVOID ***
*** AVOID AVOID AVOID *** If I could give a NO star review I would. Right from the beginning, literally, there has been mistake after mistake after mistake. There is never any feedback & communication from them to us was zero; unless to confirm a viewing. Now I have pulled the plug, the manager, Dan, is trying his bullying tactics & threatening all sorts. He can try all he likes but he'll get bored before I do!! If, after all the errors that they've made, they expect to get a penny out of us, then they really are living in cuckoo land. I'd rather give the money to a charity. I gave them a chance & they failed MISERABLY on SEVEN separate occasions. Think SERIOUSLY before using this agent - there are so many better ones out there but we decided to give the underdogs the chance first. Sadly for them, it hasn't worked out but at least I now know that whoever gets our money, they'll have earnt it error free.
5/5
TrustpilotI rent out a property through Minors…
I rent out a property through Minors and Brady and there was much work to be done after the previous tenants left unexpectedly. Lexi has provided amazing support throughout, organising quotes and contractors, with nothing being too much trouble for her. She is both pleasant to deal with and incredibly efficient, a great person to work with when the work is extensive but time is tight. Thank you Lexi
5/5
GoogleHad an incredible experience with Samuel Carpenter. Such an expert with great experience.
Thank you for your review Christiana! We're so pleased to hear you had such a positive experience with Samuel. It's great to know his expertise and experience made such a positive impression.
5/5
GoogleTia showed us around a property recently and was fantastic - friendly, professional, and easy to talk to. She answered our questions clearly without any pressure, and made the whole viewing feel relaxed. One of the better experiences we’ve had with an estate agent. Would definitely recommend her.
Thank you, Richard. We’re pleased to hear Tia made your viewing such a relaxed and positive experience.
5/5
TrustpilotSprowston House Viewing - Emily Bygrave
Today we viewed a house with Emily Bygrave. Emily was a really friendly knowledgeable agent who answered all our questions today and gave us plenty of time to view the house, nothing was any trouble. She is a great asset to your team and by far the best agent who’s showed us around a property, she’s also the only person to finish the house viewing to ask if we wanted to submit an offer. Many thanks Emily we’ll be in touch. Lisa and family
5/5
TrustpilotExcellent Customer Service
Having just bought our first holiday home for our business through Minors & Brady, we found there customer service outstanding, especially Claire, who kept us updated on a weekly basis, Claire knew most updates from our solicitor before we did!!It was an absolute pleasure working with them and exactly how customer service should be!Thank you for all of your help!!
5/5
TrustpilotThankyou Chris Fulcher and Team
I am writing as a vendor who has recently instructed Minors and Brady Wroxham to sell our property. I cannot comment on the sales process since we have only been with them for 7 days. However the service we have received from Chris at the Wroxham branch has been excellent. He has a friendly yet professional and efficient approach to his work ensures that we have all the information and support that we need to market our property. He works with a great team and it would be unfair for me not to mention; the extremely talented photographer, Will; Laurel and Abi who both listen to our needs and have sent us timely and efficient correspondence; Dan and Adam, the videography team, who came last week and treated our house with the greatest respect whilst also being very interested in all the extra bits of information we passed on to them before making the video and the amiable and professional James, who showed a potential buyer around on Saturday. It was clear that he had done some research on our property and had read all the notes prior to meeting the potential buyers. He also wanted snippets of information about the house from us too. Everyone that I have met, spoken to or received emails from within the company has been happy in their work and provided a very comprehensive service. All that we can hope for now is that their hard work results in a sale. Thanks Chris for all your support so far. What a great team.
5/5
TrustpilotAmazing claire
Can’t thank Claire enough :) Always keeping us updated and letting us know what’s going on. Wasn’t always able to answer the phone due to working but Claire left voice mails or would get in contact via email. Also just want to say thank you very much for answering our questions that seemed ‘silly’ as first time buyers.
5/5
GoogleI had an outstanding experience with Claire Wilson from the initial consultation to the closing of my property, she provided exceptional service every step of the way. She demonstrated professionalism, knowledge, and dedication throughout the entire process. She was proactive in addressing any concerns I had and ensured a smooth and efficient transaction. I was particularly impressed by her attention to detail and excellent communication skills. I highly recommend Claire
5/5
GoogleKevin was prepared, approachable and professional. We had great conversations about every property we viewed and he game some great feedback that could help me if I were to purchase one of them - OwnSpace Developments Ltd
5/5
TrustpilotA real credit to the team!
We had the luxury of buying and selling through Minors and Brady. Whilst it has had many ups and downs since the moment we put an offer in it has all paid off. None of this would be possible without the hard work and perseverance of Nagilla Santos. She has been amazing throughout, no matter the curveballs thrown her way she took it all in her stride to push things forward and get everything back on track. Nagilla kept us informed at every step as well as making contact before she went on leave to see if we needed anything and to advise who to contact in her absence. She has been very attentive and we are so grateful for everything that she has done. Now to look forward to our future in our dream forever home. Thank you so much Nagilla, you are a real credit to Minors and Brady!
5/5
TrustpilotFive star estate agent
My recent house sale has been a long process but the one constant throughout this was the professional help and guidance given to me by Rosie Turley. She has been outstanding and has gone above and beyond to see this house sale completed. Nothing has been to much trouble and she is a credit to Minors and Brady and because of her I would not hesitate to recommend this estate agent to friends and family. Thank you so much Rosie.
5/5
TrustpilotExcellent local Estate Agents
Bought a property in Norwich using Minors and Brady. We chose them over another agent as they are a local business. Rosie Turley was the agent that we have been dealing with and she has been excellent and skilled at navigating what turned out to be a tricky and long process. Great customer care. Always friendly and approachable even when things were getting frustrating.Thank goodness we used a local firm. We felt our needs were met at all times and communication between buyer and seller was great.
5/5
TrustpilotEasy Aftersales Process
Cass was incredible with the after sales process. Myself and my partner have just bought our first home and moved in together so all of this was very new to us!Cass was very prompt with responses, chased anything up quickly and gave us weekly updates on the whole process. Knowing it was our first experience with this, she was very understanding and made sure we understood everything that was happening. Everything that needed resolving was completed very quickly and with communication at all steps.
5/5
TrustpilotClaire and the team at Wroxham have…
Claire and the team at Wroxham have worked tirelessly over the last 18 months to help us sell my dad’s bungalow. Despite a number of setbacks, we have finally managed to exchange on the property. I would like to thank all concerned for keeping my sister and I informed throughout the process and for all their help and support.
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