Trusted Agent profile · Staffordshire
★★★★★
236 reviews across 2 platforms
47 Derby Street, Leek, Staffordshire, ST13 6HU
Whittaker and Biggs's office in Staffordshire, at 47 Derby Street, is rated 4.7 out of 5 across 236 reviews on two platforms, including 226 Google reviews rated 4.7.
Every review we hold for the Staffordshire office, from every platform, shown as written. First names only.
1/5
GoogleUnfortunately Chloe continually made errors during the selling of our house and showed a level of incompetence that was only put right by them waiving their fees, which shows the magnitude of her error. Marcus dealt with it professionally but I would not recommend anyone use this estate agent. Chloe didn't even have the decency to apologise personally but left her colleagues to take the flak.NegativeResponsiveness, Quality, Professionalism
5/5
GoogleVery helpful service. Chloe made everything really easy and made our first time buying a house as stress free as possible. Would Highly recommend!
5/5
GoogleEven though our sale was a nightmare, through no fault of Whittaker and Biggs the service we had was great. The staff are lovely and finally when our sale went through it went smoothly. Thanks to the team.
5/5
GoogleThey know the area intimately, they know the market inside out, they’re real housing and marketing experts, and they’re friendly and super-efficient. You couldn’t ask for more!PositiveProfessionalism, Value
Thank you so much for your review! We love being able to feedback to the team!
4/5
GoogleReally good service and buying experience from Chloe and the team. Happy to answer my numerous questions and help throughout the process.
5/5
GoogleGreat service from Whittaker & Biggs who handled the recent sale of our property, would highly recommend.
Thank you for taking the time to post a review.
5/5
GoogleCouldn't have wished for a smoother experience and transition when selling my mothers bungalow in leek. The staff were extremely helpful from pricing the property correctly and keeping me updated throughout the whole process. Would definitely recommend.
5/5
GoogleExcellent Service. Out of 4 other Estate Agents Whittaker & Biggs were closest to my own valuation. The found me a purchaser within 2/3 weeks and despite Probate taking nearly 9 months ‘held onto’ the purchaser keeping me fully informed. Thank you
5/5
GoogleThe team at whittaker&bags what can I say no question is to small,always cheerful and polite.
Thank you for taking the time to post a review.
5/5
GoogleVery good and informative Estate Agency. The staff, most notably Emma Flower, were all most helpful. Would not hesitate to use them again
5/5
GoogleWe recently sold a property with whittaker and biggs. They were wonderful selling the property very quickly for the full asking price. Then negotiating with buyers and solicitors to speed sale through. All done professionally and quickly. Their auctioneers section also sold excess furniture. A very good experience and will use them again and fully recommend to all potential sellers.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Googlea great and efficient - fluent service from start to finish. house was marketed within the week. communication was brilliant.
5/5
GoogleVery happy with the service we received with Whitaker & Biggs, particularly with Marcus who was always just a phone call away to help us work out what we needed to do to secure our dream home. I can't thank him enough. I now write this review sitting in my new home and I could not be happier.PositiveResponsiveness, Professionalism, Value
5/5
GoogleThe staff at Whittaker and Biggs are all professional from the initial valuation right through to the advice given by the staff in the office. Our sale completed swiftly and easily and was handled with great sensitivity. I would highly recommend selling with them.
1/5
GoogleWhat to say? Asked for a written valuation of my home, got posted an empty envelope. Repeatedly asked for it to be re-sent, nothing. Asked for a written valuation on my commercial property, nothing, zilch. Repeatedly called in to branch, rang up, was promised a response, nothing. I have dealt repeatedly with them in the past and always found their service exemplary so what has gone wrong???
5/5
GoogleFantastic from start to finish. Couldn’t be happier. Chloe was great!PositiveQuality
5/5
GoogleGreat service, kept informed through the purchasing of our new home
Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback.
5/5
GoogleExtremely responsive from the very first contact. Marcus offered us excellent advice when needed and was readily available, and quick to respond when we had questions and queries. We had efficient and professional dealings with the other staff in the Leek office too.
5/5
GoogleA truly excellent service, the team are very professional, responsive, helpful and keep on top of things. I would completely recommend, you would have a smooth sale / purchase and be kept up to date throughout. A++PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat service from W&B, efficient service and we achieved the best price we could have expected.
5/5
GoogleMarcus and the team are very helpful and professional
5/5
GoogleWe moved in just before Xmas and have to say that Abi at Whittaker and Biggs was a pleasure to deal with. Quick to get questions answered and reassuring when things appeared to be taking longer than they perhaps should have been. Would use again and definitely recommend for those looking for a local estate agent.PositiveResponsiveness, Professionalism
5/5
GoogleGood advice on selling strategy, good service, recommended
Thank you for taking the time to share your experience.
5/5
GoogleVery polite staff, kept in the loop at every step. If needed I will be using again..
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Whittaker and Biggs's Staffordshire office has 236 reviews across two platforms: 226 on Google, 10 on Facebook.
Whittaker and Biggs Staffordshire is rated 4.7 out of 5 across all 236 reviews, and 4.7 out of 5 on Google from 226 reviews.
Whittaker and Biggs Staffordshire, 47 Derby Street, Leek, Staffordshire, ST13 6HU.
