Trusted Agent profile
★★★★★
118 reviews across 3 platforms
61 High Street, Biddulph, Stoke on Trent, Staffordshire ST8 6AD
Priory Property Services's Staffordshire office at 61 High Street is rated 4.2 out of 5 across 118 reviews on three platforms, including 105 Google reviews rated 4.3. Checked 9 October 2026.
Every review we hold for the Staffordshire office, from every platform, shown as written. First names only.
5/5
GoogleWe bought our first house through Priory in Biddulph and we couldn’t be happier with the service we received. From start to finish, the team were friendly, professional, and incredibly helpful, always keeping us informed and answering any questions we had. As first-time buyers, the process can feel overwhelming, but Rachel and Pat made everything smooth and stress-free. We are extremely happy and would highly recommend them to anyone looking to buy or sell a property.
5/5
FacebookA massive thank you to Matt Heathcote at Priory for working tirelessly including out of hours to get the purchase over the line. Matt was true to his words every step of the way and holds great communication skills so is very easy to talk to. Myself and my partner cant recommend Matt and his team enough we appreciate all your hard work!!!
Hi Elliot, Many thanks for your review 🙂 its been my personal pleasure - all the best in your new home
5/5
GoogleWe chose Priory Property Services as they definitely dominate Biddulph for sales and rentals! From the moment Lee came to value mum's bungalow to the completion date, we really appreciated all the team's professionalism and competency. Rachel was the person I mainly had the pleasure of liaising with. She was outstanding and ensured we were kept up to date and informed at all times. We felt highly supported throughout the seamless process, so thank you to Lee, Rachel and Tania for making it so easy and painless for us!
5/5
GoogleAbsolutely outstanding customer service! We ended up with a property we hadn’t initially shortlisted ourselves, and it turned out to be even better than we had hoped. The team were exactly what you would want throughout the whole process, professional, supportive and genuinely helpful from start to finish. A special thank you to Lee, Rachel and Dawn for making everything so smooth.
5/5
GoogleWe recently inherited a rental property following the death of our mother. The letting of the property was being managed by Priory Property Services. At the time of our mother’s death, tenants had recently vacated the property. The team at Priory have been very supportive and also quickly found new tenants that meet the required criteria. Dawn, our primary contact at Priory, has kept us up to date via phone and email throughout and has been quick to respond whenever we've had a query. We intend to continue using Priory to manage this property for us and would recommend them to others. Thank you to Dawn and the team at Priory Property Services.
5/5
GooglePriory were excellent throughout my whole property buying experience! Pat Godfrey is one of the most knowledgeable and helpful people I've ever had the pleasure of dealing with. Due to circumstances beyond my control, it took over a year to get me in to a house, but Pat and the team at Priory were always there whenever I needed assistance. Not only did Pat get me a great deal on my mortgage, but he made the whole thing as stress free as possible, whether that was breaking down home buyers reports or advising me on the financial side of things! Such a good and genuine company, I wouldn't go anywhere else!
5/5
GoogleFabulous estate agent at the Biddulph office! I was selling and buying in Biddulph and Lee had the knowledge of the area above anyone else. I sold for more than I expected with Lees confidence of the selling price. Rachel in the office went above and beyond with her advice and always kept me informed every step of the way. I have to say Rachel was more helpful than my solicitor! Viewing houses with Priory was quick to get an appointment and they didn't rush you when looking round a house. I bought with Priory too so it was easy on the day of the move. Just all round happy with their service. Well done Priory.
5/5
GoogleI was selling a property in my role as executor of a will for a family member. Lee and his team full appreciated my requirement for a quick sale, but to achieve as good a price as possible to ensure I had sufficient funds to fulfil my late aunt's wishes. Lee has an excellent understanding of the local market and gave a realistic valuation that I was happy with. I received an offer within a few days of the property being on the market. Although the sale took a little longer than expected to complete, this was nothing to do with Priory Property Services and they ensured that things were moving along as quickly as possible. Delighted with their service and would strongly recommend. I have purchased and sold a lot of properties outside of the area, so have plenty of experience with estate agents - some better than others! My experience with Priority Property Services Biddulph was definitely one of the better, if not the best.
5/5
GooglePriory were superb and sold my property within 3 weeks. Rachel was fantastic when I needed advice and went above and beyond. They are a great team, so friendly and I would highly recommend them to market your property. Thank you so much team!
5/5
GoogleLee is the best estate agent in Biddulph, he knows the area, gives you the best price on your sale and provides a very professional service, along with the team he has at Priory Property Services, who are also excellent. …
5/5
GoogleI started my journey with Priory as a Tenant and then went on to purchase my rental property 6 years later. The Team have been amazing, always responsive to calls when I was a tenant, sorting any issues very quickly with my Landlord. And I can’t thank them enough for their support whilst I purchased the property. One happy customer right here!
5/5
GoogleI recently purchased a property via Priory Property Services, Biddulph and would highly recommend them! Rachel was extremely helpful throughout, consistently kept everyone updated and made the whole process less stressful.
5/5
GoogleAll the team @ priory have always been so helpful when we have called. Rachel has been been the one we have had more contact with, always happy to answer any queries, kept us posted throughout the purchase of our new home. Thank you Rachel @ team.
5/5
GoogleIt took us quite a few months to find our ideal home, therefore we'd been in touch with many other agents in the area. I can honestly say that Priory are by far the best in what they do. Rachel and the team have been amazing at every stage of the process - professional, helpful, friendly and approachable I would highly recommend their services.
5/5
GoogleExcellent service from Rachel and Lee, Rachel kept us up to date at all times and ensured the transaction went as smoothly as possible.
4/5
GoogleRachel and Lee were both very helpful, approachable and always kept us informed from the beginning to both selling our house and buying our new home from priory would definitely recommend.
5/5
GoogleGreat experience using Priory to sell our house. All sales staff friendly and professional and available to provide help and advice throughout the process including after sales. Honest and accurate valuation from the beginning by Lee
5/5
GoogleWe used Priory Property & letting service in Biddulph to sell our house in Mow Cop. We found the team at Priory knowledgable, extremely helpful and made the sale of our house very straight forward. Highly recommend.
5/5
FacebookA massive thankyou to Matt, Paula and all at priory. Excellent service from start to finish. Very professional and good advice. Always kept us up to date with the progress of the sale. Will most definitely recommend. Thankyou.
Sharon Condliffe Hi Sharon many thanks for your comments - it’s been mine and Paula’s pleasure - thanks for the gifts also - all the best for the future from us both here….
5/5
GoogleWe bought our house through Priory, and hopefully soon we will be selling it through Priory. Always professional and courteous, we’ve had a great experience. During our recent valuation I was blown away by how much care and attention Lee took, he was here for almost an hour, it didn’t feel rushed at all.
2/5
GoogleAs a Landlord was very disappointed. Gave them the keys of my property for letting. Rang them after a week and they said they did not have time to evaluate the property. I said to them that it's been over a week and no one has called me up for any feed back on the property. There response was if your not happy with our service you can go elsewhere. I am so glad my chapter ended with Priory agents sooner than later.
5/5
GoogleRecently sold a property with Priory who are worth their weight in gold. Friendly, helpful and efficient. They are great at working with their customers to help iron out any niggles in the selling/buying process and are excellent at working with other stakeholders (e.g. solicitors) to keep the process moving at pace. It’s been over 10 years since I last used this agency but it felt like only yesterday and going back to see old friends,, crucially they haven’t let their standards drop in the slightest, in fact I think they’re like a fine wine and get better with age.
5/5
GoogleWe recently brought our first property with priory, and as first time buyers they were very helpful with all our questions. We had regular phone calls with updates and how the process was going and they always made time to call us back when requested. We were kept in the loop at all times. Priory were also very quick with the sale compared to other estate agents, from viewing the property we had the keys within 4months. Priory would be my first port of call if I chose to put my property up for sale in the future!
4/5
TrustpilotPraise for lettings
Staff are friendly and approachable and efficient, we thank Jill for the constant back and forth in emails on my part and to her for her assistance in securing the letting that we wanted.
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Priory Property Services's Staffordshire office has 118 reviews across three platforms: 105 on Google, 6 on Facebook, 7 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Priory Property Services is rated 4.2 out of 5 across all 118 reviews, and 4.3 out of 5 on Google from 105 reviews, checked 9 October 2026.
Priory Property Services, 61 High Street, Biddulph, Stoke on Trent, Staffordshire ST8 6AD.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.