Trusted Agent profile · Staffordshire
★★★★★
769 reviews across 2 platforms
Martin Drive, Stafford, Staffordshire, ST16 1AQ
Charles Church's office in Staffordshire, at Martin Drive, is rated 4.2 out of 5 across 769 reviews on two platforms, including 7 Google reviews rated 4.7.
Every review we hold for the Staffordshire office, from every platform, shown as written. First names only.
1/5
TrustpilotWorst decision ever made to buy from Charles church
Disgusting customer services.Worst ever director for Midlands, not approachable and never get any replies. Massive amount of cracks on rendered wall and never rectified.Worst brickworks. After sales is disgusting.
1/5
TrustpilotUnable to get an appointment to view…
Unable to get an appointment to view any properties, having requested an appointment on line. I received no responce, multiple telephone calls and messages left on the answerphone no responce, disgracefull company
5/5
TrustpilotPurchased a Charles church house in…
Purchased a Charles church house in September and hardly had any issues which is unusual for a new build! Such a great size with brilliant sized bedrooms compared to other new builds! X
5/5
TrustpilotRecently moved to a Charles Church…
Recently moved to a Charles Church property at Westvale Park. The developers have been brilliant, only a very few minor cosmetic snags which were resolved straight away. Would 100% recommend.
1/5
TrustpilotThe Lancasters, Waterbeach
I'd give them zero stars if I could. Absolute disgrace the standard of the workmanship, customer service, everything. Do not buy a Persimmon / Charles Church home - end of.
5/5
TrustpilotGreat service and very friendly staff.
Rating only, no written review.
Thank you for your kind feedback. We are pleased to hear that you experienced great service and found our team to be friendly and helpful. Your comments are greatly appreciated and will be shared with the team. We hope you continue to enjoy your home and thank you for taking the time to leave a review. Lucy
5/5
TrustpilotSo far so good!
Kate in the sales office has been helpful from day one!We have not yet completed but should be in the coming weeks. All happy so far.
1/5
TrustpilotTrying to get answer back from charles…
Trying to get answer back from charles church is unbelievable. Being waiting for a month for a issue with drains. Still have heard nothing.
5/5
TrustpilotExcellent customer service attention to…
Excellent customer service attention to detail and great updates on builds
5/5
TrustpilotHelpful Staff
No issue. Helpful staff and really good service.
5/5
TrustpilotFrank was amazing
Frank was amazing!
Hello Louise, Thank you for leaving us your review. We would really like to share this with the correct team and would be grateful if you could respond to Trustpilots request for further information and provide your plot number and development. Best wishes, Ellie
1/5
TrustpilotUnfortunately I have one of their…
Unfortunately I have one of their houses. Premium price...inferior product. Think again before parting with your cash.
4/5
TrustpilotMe and me mum go here
Me and me mum go here. Excellent service of the priest.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
TrustpilotThink these 5 star reviews may be bogus…
Think these 5 star reviews may be bogus call me cynical( employees)?
4/5
GoogleHouse hunting
5/5
GoogleRating only, no written review.
5/5
TrustpilotExcellent customer care
Constant feedback
Dear Emma,We are delighted with your review, thank you.Lucy
5/5
TrustpilotALL WENT AS PLANNED
Rating only, no written review.
Hi Kenneth, This is a great review, thank you.Best wishes,Kat
5/5
TrustpilotGreat and helpful staff
Rating only, no written review.
Good afternoon, your review serves as a great motivation for us to continue delivering outstanding service to all our customers, thank you!Rose
4/5
TrustpilotExplained the purchasing process well
Rating only, no written review.
Good afternoon, Thank you taking the time to write your review, it's always lovely to hear from happy customers.Best wishes,Rose
5/5
TrustpilotSmooth process
Rating only, no written review.
Thanks so much John, we are thrilled to hear you are having a good experience.Holly
5/5
TrustpilotVery helpful
Hi Stephen, Thanks so much for your review.Best wishes,Kat
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
