Trusted Agent profile

Butters John Bee Staffordshire reviews

★★★★★ Great

1,777 reviews across 2 platforms

2-6 Tontine Street, Stoke-On-Trent, Staffordshire, ST1 1NP

Butters John Bee's Staffordshire office at 2-6 Tontine Street is rated 4.4 out of 5 across 1,777 reviews on two platforms, including 699 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Butters John Bee won in 2026.

Google logo

4.7 / 5

699

Reviews on Google

This office

Trustpilot logo

1,078

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Staffordshire office, from every platform, shown as written. First names only.

5/5

Google

Rating only, no written review.

Linda · 13 June 2021

Agent replied · 12 June 2024

Good afternoon, Thank you for your five star review. Kind regards, Butters john bee Hanley

1/5

Google

Rating only, no written review.

Jon · 13 June 2021

1/5

Google

Rating only, no written review.

Ben · 13 June 2021

5/5

Google

Rating only, no written review.

Sharona · 13 June 2021

5/5

Google

Rating only, no written review.

Jack · 13 June 2021

Agent replied · 12 June 2024

Good afternoon Jack, Thank you for your five star review. Kind regards, Rebekka Gill, Hanley lettings branch Manager

5/5

Google

Rating only, no written review.

Lotifa · 13 June 2021

Agent replied · 12 June 2024

Hello Lotifa. It has been good to meet you at many of the property viewings that I have conducted with you. Thank you very much for the 5 star review. If I can be of any help with any other properties please give me or any of the sales team a call. Kind regards Phil Jones

5/5

Trustpilot

Five stars for Stacey O’Hara

Rating only, no written review.

Stephen · 26 March 2021

5/5

Trustpilot

Very efficient service

Rating only, no written review.

Dean · 9 January 2021

4/5

Google

Rating only, no written review.

Dan · 26 December 2020

Agent replied · 25 December 2024

Good morning Dan, Thank you for your 4star review, we are glad to hear that you are happy with the serivice that has been priovided. If we can help with anything else please let us know. Kind regards, Rebekka Gill Lettings Branch Manager

5/5

Trustpilot

Excellent service thanks Luke.

Rating only, no written review.

Andy · 6 November 2020

5/5

Trustpilot

Fantastic service.

Rating only, no written review.

Lauren · 2 October 2020

5/5

Trustpilot

Stacey O’Hara outstanding.

Rating only, no written review.

Customer · 25 September 2020

4/5

Google

Rating only, no written review.

M · 13 June 2020

Agent replied · 12 June 2024

Thank you so much for your review about our teams level of service. We all like to pride ourselves on the service that we offer. If you need any assistance in the future, please feel free to contact us. Kind regards Phil Jones Branch Manager.

5/5

Google

Rating only, no written review.

Paris · 13 June 2020

Agent replied · 12 June 2024

Thank you for our 5* we are very pleased to know you were happy with the service. Kind regards, Hanley Sales Manager

1/5

Google

Rating only, no written review.

Loredana · 13 June 2020

Agent replied · 12 June 2024

Good morning I can see that you have placed a one star review on Google. We take all reviews seriously and pride ourselves on our service standards. I have checked our internal business system and cannot find your details registered on our system. As I cannot find your details, can you please call me on 01782 202600 if you are unhappy with our service so that I can discuss any issues that you may have and resolve any query that is making you unhappy. Kind regards Phil Jones Branch Manager

1/5

Google

Rating only, no written review.

Sajid · 13 June 2020

Agent replied · 12 June 2024

Good morning Mr Riaz I can see that you have placed a one star review on Google. We take all reviews seriously and pride ourselves on our service standards. I have checked our internal business system and cannot find your details registered on our system. As I cannot find your details, can you please call me on 01782 202600 if you are unhappy with our service so that I can discuss any issues that you may have and resolve any query that is making you unhappy. Kind regards Phil Jones Branch Manager.

1/5

Google

Rating only, no written review.

D.f · 13 June 2020

Agent replied · 12 June 2024

Dear Mr Darren Fitzgerald Milner. My name is Phil Jones, the Sales Team Branch Manager here at Butters John Bee Hanley. I notice that you have placed a one star review on Google. I would like the opportunity to rectify this, could you please email me on philjones@bjbmail.com or call me on 01782 202600 to discuss the reason for the review. We always want to offer a 5 star service and would like to know why we have had a one star review. Many thanks and have a great New Year. Phil.

3/5

Google

Rating only, no written review.

Jackie · 13 June 2020

Agent replied · 12 June 2024

Dear Jacki, I see that you have left us three stars for the service provided to you, if you would like to discuss this or we can help with anything else please don't hesitate to contact me. Kind regards, Rebekka Gill Lettings Branch Manager

4/5

Google

Rating only, no written review.

Dan · 13 June 2020

Agent replied · 12 June 2024

Good morning Dan, Thank you for your 4star review, we are glad to hear that you are happy with the serivice that has been priovided. If we can help with anything else please let us know. Kind regards, Rebekka Gill Lettings Branch Manager

4/5

Google

Rating only, no written review.

Tracy · 13 June 2020

Agent replied · 12 June 2024

Thank you for the 4* Tracy. Kind regards, Hanley Sales Manager

5/5

Google

Rating only, no written review.

Jenna · 13 June 2020

Agent replied · 12 June 2024

Hello Jenna, Thank you for your five star review. If we can help woith anything pelase let us know. Butters john bee Hanley

5/5

Google

Rating only, no written review.

Simon · 13 June 2020

Agent replied · 12 June 2024

Dear Mr Jones. My name is Phil Jones. Many thanks for the 5 star review. It would be great to know who the review relates to so that I can forward on your thanks. Many thanks and have a great New Year Phil Jones

5/5

Google

Rating only, no written review.

Mike · 13 June 2020

Agent replied · 12 June 2024

Dear Mike, Thank you for your 5* review. Kind regards, Hanley Manager

5/5

Google

Rating only, no written review.

Ash · 13 June 2020

Agent replied · 12 June 2024

Thank you very much for your 5 star review. If you need any assistance in the future, please feel free to contact us. Kind regards Phil Jones Branch Manager.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Butters John Bee's Google reviews

Questions about Butters John Bee Staffordshire

How many reviews does Butters John Bee Staffordshire have?

Butters John Bee's Staffordshire office has 1,777 reviews across two platforms: 699 on Google, 1,078 on Trustpilot (across the whole business).

What is Butters John Bee Staffordshire's rating?

Butters John Bee Staffordshire is rated 4.4 out of 5 across all 1,777 reviews, and 4.7 out of 5 on Google from 699 reviews.

Has Butters John Bee won any awards?

Yes. In The Trusted Agent 2026 awards: Butters John Bee, Stoke-On-Trent won Platinum; Butters John Bee, Crewe won Platinum; Butters John Bee, Winsford won Platinum; Butters John Bee, Newcastle Under Lyme won Platinum; Butters John Bee, Congleton won Gold; Butters John Bee, Sandbach won Gold; Butters John Bee, Northwich won Gold; Butters John Bee, Stafford won Gold.

Where is Butters John Bee's Staffordshire office?

Butters John Bee Staffordshire, 2-6 Tontine Street, Stoke-On-Trent, Staffordshire, ST1 1NP.

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