Trusted Agent profile
★★★★★
179 reviews across 2 platforms
18 George Street, Newcastle-under-Lyme, Staffordshire ST5 1DJ
Bramptons's Staffordshire office at 18 George Street is rated 4.8 out of 5 across 179 reviews on two platforms, including 151 Google reviews rated 4.8. Checked 9 October 2026.
Every review we hold for the Staffordshire office, from every platform, shown as written. First names only.
5/5
GoogleDiane and the team were fantastic during our recent house sale. They provided valuable advice, showed great understanding of the market, and guided us through the process at every step. A professional and personable team I highly recommend!
5/5
GoogleSale off property. Excellent service and communication. I would highly recommend Brampton Estate Agents and all the Team.
5/5
GoogleI sold my house via Bramptons and I cannot fault their exceptional level of service. They’re extremely approachable people and answer every question you have. Diane was brilliant at chasing, returning calls and keeping me in the loop in general. I would definitely recommend you sell your property via Bramptons for a quick, stress free sale!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleRecently sold my 3 bed house in Basford, with Brampton's, who I have been using for mortgage, finance and property services, during the past few years. After getting in touch with Louise to start the process, they quickly visited my house to take photos and write up the add - which we tweaked together. In the first 2 weeks there was a steady stream of viewings.. (more than I was expecting) and I was quickly able to agree an offer, slightly above my advertised price, and also with a timeline that we mutually agreed to suit my needs of moving to a new-build. During the following weeks there were regular updates, especially from Gayle and Diane, and finally the house has sold and everything went to plan. Thanks for all the help to sell my house, and helping to achieve the price & timing I was hoping for. Happy to recommend to others.. 5**
5/5
GoogleThe property we bought was being sold through Brampton’s and through the whole process they were absolutely amazing. So helpful, always picked up the phone when I called, explained everything in detail and even went above and beyond to help us inexperienced buyers with things that they didn’t need to! Louise at Brampton’s Newcastle was particularly outstanding and made it all a breeze!PositiveResponsiveness, Quality, Professionalism
5/5
FacebookIf you are looking for a stress free house sale and, or move then Bramptons are the estate agents to choose. From the initial valuation right through the whole process of my sale and purchase, the entire staff at Bramptons could not do enough for me. Daily updates when needed, always available either via a friendly phone call or email. I always felt that I was fully informed of every step of the whole process due to the support, guidance, reassurance and assistance of the absolutely amazing staff at Bramptons. I have already recommended Bramptons to other people and they are happy with their service too. So if you are looking for a friendly, approachable estate agents who are great value for money then I'd wholeheartedly recommend Bramptons.
Thankyou so much for your lovely comments and to great the feedback as we do aim to help out as much as we can during the whole moving process. Enjoy your new home!
5/5
GoogleWe used Bramptons recently to sell a property in Stoke. Not being from the area we had no experience of agents in the area but we're very pleased with our choice. Adam, Louise Diane and all the staff know what they are doing when it comes to selling houses. They did a brilliant job, the property sold within a month of going on the market. Very friendly, experienced staff. We would definitely recommend them.
5/5
GoogleFirst class service, professional and nothing too much trouble
Dear Julie, myself and the team truly appreciate your positive feedback! It means a lot to us that you had a great experience. We look forward to welcoming you back to experience the best service!
5/5
GoogleVery helpful and friendly staff very smooth transition couldn’t ask for a better team
Thankyou for your feedback and all at Bramptons wish you well in your new home!
5/5
Google100% would recommend. We were delighted with the service we received from Bramptons. As first time buyers not knowing what to expect. Diane was super helpful answering all of our questions in super quick time and made the whole process as stress free as possible. Thank you Bramptons!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleFrom stary to finish the whole team at Bramptons have been amazing!! They're not just a business, they actually care about you! Louise, i can not praise highly enough!! To say its been a journey is an understatement but with Louise and Diane there to support an offer professional, supportive and friendly advise, made that bit easier. I would 100% recommend the team and would be my number one estate agents!! Thank you
5/5
GoogleMyself and my partner cannot give this company enough credit. From our first encounter to handing over the keys, we had the most professional team supporting us. They are so friendly and were always on the end of the phone if we had any questions. The support we received from Louise in particular was outstanding- we cannot thank you enough. Without Louise helping us every step of the way in our renting journey we would never have found this lovely property. Thank you all so very much!
5/5
GoogleI’ve been renting for over a year with Bramptons and had the best experience possible. Louise and the team was always very helpful and super friendly. Thank you for great service, I will definitely recommend you 👍 …
5/5
GoogleAll the staff at bramptons made the sale of mum's property easy , with their caring attitude and time to listen and understand . Adam was especially kind and was able to give good , honest advice when I needed it . Top team of professionals doing a great job . Will be forever grateful Thanks to all Angie whitehurst .
5/5
GoogleCan't recommend Bramptons highly enough! Would give them 10 stars if possible ✨️ The team are all amazing and really kind. Nothing is to much to ask. Louise the owner will go that extra mile for clients. I'm a long standing customer now so this review is well deserved. I would not go anywhere else. Thank you to all the team x
5/5
GoogleWe cannot speak highly enough of Bramptons. From our very first encounter, we were met by the upmost professional but friendly and supportive team. Their advice and guidance is second to none, and they were always at the end of the phone for any queries that we had. Diane and Louise are just wonderful! Without them, we probably wouldn’t have secured our forever home; they helped us to sell our property quickly in a challenging market, and made the process as straight forward as possible. We cannot thank Bramptons enough and would recommend without hesitation!
5/5
GoogleLouise , Adam and the rest of the team were very professional from the valuation and handling of the sale. We were kept updated from from start to finish, all done in a very friendly way. A big thank you to Bramptons
5/5
GoogleExcellent Service throughout sale, no nonsense approach by Adam and the team which is a refreshing change. I was kept informed along with all other parties continuously and felt that Brampton's did their upmost to progress the sale. No hesitation in using them in future would highly recommend.PositiveResponsiveness, Professionalism, Value
5/5
GoogleWe would like to say a huge thank you to Bramptons who have dealt with the sale and purchase of my dad's house. Adam, Diane and Louise are exceptional at their jobs as well as being friendly and approachable they have delivered excellent professional customer service throughout, nothing has been too much trouble for them. Any queries we have had along the way have been answered swiftly and promptly which has gone a long way to making the whole process relatively stress free. We would definitely use Bramptons again if needed in the future with no hesitation. Thanks again for everything!
5/5
GoogleWould highly recommend Bramptons Estate Agents. We used them to manage the rental of our property for 4 years when we moved abroad and then decided to sell the property. Diane and Adam judged the market perfectly and there was a lot of interest in the house. We accepted an offer 10 days after it was on the market and the sale was completed in 8 weeks. First class service especially as we were 3,000 miles away. Thank you so much.
5/5
GoogleLouise, Adam and Diane were all fantastic and were at hand to help us to move our house purchase through promptly in order for us to take advantage of the stamp duty window. Lovely, family run business who we would highly recommend.
5/5
GoogleI have had the pleasure of working with everyone at Bramptons over the last 6 months. They are professional in everything they do, they gave a realistic valuation of my house in a tricky market. They have also advised me in a couple of investment properties , which they are now managing for me. I have dealt with numerous estate agents this year and have to say they are the most professional and consistent, Thankyou.
5/5
GoogleSold and brought over the years with bramptons, now they are letting properties out for me. Always had a great service no stone is left unturned.All the team are very helpful and on hand when ever I have needed them. . Would highly recommend to anyone.
5/5
GoogleA very big thankyou to Diane, Louise, Adam and all the staff at Bramptons for their professional help and advice on selling our property. Their service is first class, a prompt valuation to regular updates right up to completion, an absolute pleasure to work with during what can be a stressful process. I would sincerely recommend their services to anyone looking to market their property, large or small. Bramptons keep doing what you're doing great job, thankyou again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bramptons's Staffordshire office has 179 reviews across two platforms: 151 on Google, 28 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.
Bramptons is rated 4.8 out of 5 across all 179 reviews, and 4.8 out of 5 on Google from 151 reviews, checked 9 October 2026.
Bramptons, 18 George Street, Newcastle-under-Lyme, Staffordshire ST5 1DJ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.