Trusted Agent profile · Staffordshire
★★★★★
87 reviews across 1 platform
17 High Street, Uttoxeter, Staffordshire, ST14 7HP
Bagshaws Residential's office in Staffordshire, at 17 High Street, is rated 4.6 out of 5 across 87 reviews on 1 platform, including 87 Google reviews rated 4.6.
Every review we hold for the Staffordshire office, from every platform, shown as written. First names only.
5/5
Googlerented a house with Emma, she is brilliant, very helpful, got us a beautiful and very comfortable house, we were very pleased! and we are looking for the next house with her too! 👏🏻👏🏻👏🏻👏🏻👏🏻 …
Thanks for the wonderful 5* review, recommendation and considerate comments regarding your experience with Emma and our Uttoxeter branch. Best wishes, Lucy, Customer Relations.
4/5
GoogleWhat is there to say? We have just exchanged contracts and will complete next week. It's taken 18 weeks from viewing due to various bottlenecks along the way. The dealings we had with Grace were Efficient, and when both legal teams seemed to be putting "trivial" issues with the land registry on the back burner, she was able to somehow get it sorted.
5/5
GoogleVery pleased with the service I experienced at Bagshaws Uttoxeter, they could not of done enough to help us sell and buy a house. Great customer service delivered from all involved in the process. Could not recommend enough. Thank you Bagshaws
Lauren, many thanks for your excellent 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleFantastic service. Adam looked after the sale of our house from start to finish, great communication and support even with the difficulties we had. Definitely recommend him, he really did make a difficult sale feel far easier than it was.
Thank you for your amazing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleI had an excellent experience with this estate agent. Their professionalism, attention to detail, and proactive approach made the entire process smooth and stress-free. I felt supported and well-informed throughout. Highly recommended for their outstanding service!
Thank you Homes for taking the time to leave us your amazing 5* review. Kind regards, Lucy, Customer Relations.
1/5
GoogleBooked a viewing through bagshaws only to get to the property at the time agreed and to be standing around for 15-20 mins waiting for the estate agent. We then called the estate agent to ask where they was and we was told they wasn’t coming for that time agreed but we could view an hour and half later after a viewing was finished at the same property. Awful Customer service and lost a potential sale.
5/5
GoogleAfter making a recent enquiry I found McKenzie super helpful and although it didn’t lead to a purchase this time I’ll be sure to keep Bagshaws in mind for the future.
Thank you for taking the time to leave us this amazing 5* review Steven. Kind regards Lucy, Customer Relations.
1/5
GoogleIn my search for an estate agent to sell my house, I contacted Bagshaws, as they were local to me. Bridget arrived at my house with a number in mind before she even stepped through the door. Convinced that she already “knew” the house, she didn’t really listen to me explaining all the upgrades I’d made and didn’t take much notice of how different the house was to when I moved in. She convinced me that the house wouldn’t sell at the number I had in mind, because she knew that it had been on the market for some time when I bought it. She suggested that I market it at a number LOWER than what I bought it for (I bought it in 2018, post Brexit, snap election and a VERY different market). When I disagreed, she said I could start it £10k higher than my purchase price. Mind you, I’ve put more than £10k of work into the house. I pretty much knew I wasn’t going to work with her because of her rude and condescending attitude, but at the end of the conversation she asked me who else was coming around to quote. She was extremely unprofessional when I told her the other companies I had coming out. She even lied about one company, telling me how bad it was and how she knew people who had bad experiences there. I found this the most unprofessional behaviour and knew I’d not be working with her. Thankfully I went with my gut and went elsewhere, because I ended up £55k richer than I would have been.NegativeQuality, Professionalism, Value
1/5
GoogleNot professional, not calling back but calling to advertise random houses in random areas To avoid
Hello Jevgenij, Thank you for your feedback. We're sorry to hear about your experience and would like to address your concerns. Please contact us at complianceresidential@sequencehome.co.uk so we can assist you further. Kind regards, Lucy, Customer Relations.
5/5
GoogleBagshaws is a great local estate agent. They are conveniently located and their staff are friendly. McKenzie helped me when I popped in for a chat.
Thank you for taking the time to leave us this amazing 5* review Rhonda. Kind regards Lucy, Customer Relations.
5/5
GoogleMckenzie has great knowledge of the surrounding village area as well as of the local indepenent schools we were looking at. A great round service.
Peggy many thanks for your excellent 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleI have both bought a property and sold a property with Bagshaws residential Uttoxeter and on both occasions the communication, advice and support has been next-to-none. Heather, Kelly, Gaynor and Callum have always been so helpful, chasing every query & question. Always accommodating when organising viewings, coming to our property when we weren’t available to hold viewings ourselves. Thank you! 🌸
5/5
GoogleI bought my 3 bed semi through Bagshaws. McKenzie was very patient and helpful. Thank you!
Thank you Jackie for your great 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleFantastic service from all the staff at Bagshaws. Kept everything on track throughout our house sale. Would highly recommend.
5/5
GoogleBrilliant from start to finish, from Adams initial visit valuation the service was second to none
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleReally great service from the team, would definitely recommend and use again.
5/5
GoogleVery helpful team who went above and beyond to get us over some very large obstacle, Can't fault them. Very approachable.
Thank you so much for taking the time to leave us such a lovely review. We're delighted to hear that our Bagshaws Residential team provided a five-star service!
5/5
GoogleCan not give this company a better review they are fantastic and would 100% recommend to anyone that needs to sell or buy. Kelly really went above and beyond with my house sale during some testing times. Thank you all at Bagshaws Residential Uttoxeter
5/5
GoogleGreat guys down there always helped out wherever possible.
Hello, thank you so much for taking the time to review our Bagshaws Residential team. If there are ever any further services of ours you require then please don't hesitate to give us a call or pop into our branch.
1/5
GoogleWanted to look at a property on line (which had a board outside) and it wasn't on the site .
5/5
GoogleAlthough they're the only estate agency I've dealt with, the staff all seem very helpful and cheery and I would definitely recommend them, after buying my house and mortgage through them.
1/5
GoogleRating only, no written review.
We appreciate your feedback and are sorry if your experience was less than ideal. Please email us at complianceresidential@sequencehome.co.uk with more details, we are here to help and would be happy to investigate further.
5/5
GoogleRating only, no written review.
It’s lovely to know you had such a great experience, thank you for your feedback! We’d welcome any further details you’re willing to share.
4/5
GoogleRating only, no written review.
We appreciate your feedback and are delighted with your review. If you have any comments to add, we’d be very interested to hear them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bagshaws Residential's Staffordshire office has 87 reviews across 1 platform: 87 on Google.
Bagshaws Residential Staffordshire is rated 4.6 out of 5 across all 87 reviews, and 4.6 out of 5 on Google from 87 reviews.
Bagshaws Residential Staffordshire, 17 High Street, Uttoxeter, Staffordshire, ST14 7HP.
