Every review we hold for the Staffordshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently bought my house through Bagshaws Uttoxeter, everything went really smoothly, Heather was the estate agent that dealt with my house and she couldn’t have been more helpful and friendly.
I also used the mortgage broker service they have to offer and it couldn’t have been better, Maria managed to get everything I needed sorted on the day and made everything run so quickly and smoothly and again she was so kind and friendly and help out as much as she possibly could!
I couldn’t recommend using bagshaws residential enough!
Dom · 13 October 2025
Agent replied · 12 November 2025
We are so happy to hear that you had a great experience with our team at Bagshaws Uttoxeter! We pride ourselves on providing smooth and efficient service, and we are thrilled that Heather and Maria were able to assist you with your home buying and mortgage needs. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe are first time buyers and the whole process has been stress free. Heather has been amazing from start to finish- she moved things along promptly, informing us every step of the way and was professional and friendly. Thank you to Heather and the team at Bagshaws Residential.
Lara · 16 March 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleA smashing experience with Heather who kept me informed every step of the way. The whole team were professional and friendly and took on those difficult tasks of chasing when necessary. Just like others, I would highly recommend Bagshaws Residential to anyone looking to sell or buy. Thank you Heather and all. We got there 👍🏻 …
Julian · 13 October 2025
Agent replied · 12 November 2025
Thank you for the amazing review! We are thrilled to hear about your positive experience with Heather and our team at Bagshaws Residential. We strive to provide excellent service and are glad to have helped you with your buying or selling needs. We appreciate your recommendation to others and are grateful for your trust in us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThis wasn't first purchase from Bagshaws Residential and Heather is always helpful and professional in every aspect. She always has all the information I need and make sure the process is as smooth as possible. Thank you again Heather!
Iveta · 16 February 2026
Agent replied · 16 April 2026
Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have bought two houses in my life - both with bagshaws & both times with the lovely Heather! Heather is wonderful; understanding, supportive & gets the job done! Thank you for getting me into my new home for Christmas 🎄 …
Lucy · 24 December 2025
Agent replied · 14 January 2026
Thank you so much for your kind words! It was a pleasure working with you and I am thrilled that we were able to find you the perfect home in time for Christmas. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleBagshaws Residential in Uttoxeter were friendly, professional, and incredibly helpful throughout the sale of my late mother’s house. They handled everything with care and sensitivity, making a difficult time much easier for our family. …
Jasper · 16 January 2026
Agent replied · 16 April 2026
Thank you so much for taking the time to share your positive experience with Bagshaws Residential in Uttoxeter. We are dedicated to providing exceptional service and it's wonderful to hear that we were able to make a difficult time easier … More
★★★★★ 5/5
GoogleI rented a property through Bagshaws over a period of 18 months and throughout the whole process I found them polite, professional and efficient.
I honesty can’t speak highly enough of them and I would definitely recommend them to friends and family. They always returned phone calls and answered messages and on the couple of occasions where I had a slight issue with the property I was renting it was dealt with immediately.
Matt · 2 April 2026
Agent replied · 16 April 2026
"Thank you so much for taking the time to share your positive experience with Bagshaws! We truly value your recommendation and are thrilled to hear that our team provided polite, professional, and efficient service during your 18-month rental period. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAlice has been a fabulous support with our move, she has gone above and beyond to answer our questions and help us. Emma has also been a great help to us with questions and support.
Lou · 24 December 2025
Agent replied · 14 January 2026
Thank you so much for your review, we are thrilled to hear that Alice and Emma have provided exceptional service during your move. We are dedicated to going above and beyond for our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI’ve had the pleasure of working with Bagshaws Residential, and I can confidently say the team go above and beyond for their clients. The properties are always maintained to extremely high standards, and great care is taken to ensure everything is ready for new tenants or buyers.
The team are professional, knowledgeable, and consistently deliver excellent customer service. Communication is always clear, and their proactive and friendly approach makes the whole process smooth and stress-free.
I would highly recommend Bagshaws Residential to anyone looking to buy, sell or rent property.
Jacob · 15 December 2025
Agent replied · 14 January 2026
Thank you for your kind words! We strive to exceed our clients' expectations and it's wonderful to hear that we have achieved that with you. We are dedicated to maintaining high standards and providing exceptional customer service. It was a pleasure working with you and we would be more than happy to assist with any future property needs. Thank you for recommending Bagshaws Residential! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleEmma and Alice have been so helpful and kind. I have dealt with Emma most and she has always been there for me on the end of the phone; professional, efficient and endlessly cheerful!! Thank you so much!
Aileen · 13 October 2025
Agent replied · 12 November 2025
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleMassive thankyou to Heather and team for helping myself and Ant purchase our first home. The process was made so easy & what seemed to originally be a scary process was made so much easier with their support. Definitely recommend to anyone🫶🏻 …
Sophie · 22 July 2025
Agent replied · 11 August 2025
Thank you for choosing us to guide you through the process of purchasing your first home. We are thrilled to hear that we were able to make the journey smooth and stress-free for you. It was a pleasure assisting you and we appreciate your recommendation. 🏠 #HappyHomeowners
Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI recently purchased a property through Bagshaws Estate Agents in Uttoxeter, everything went well, I’ve got to give a massive shout out to Heather who was superb, absolutely spot on, thank you.
Clive · 13 October 2025
Agent replied · 12 November 2025
Thank you for choosing Bagshaws Estate Agents and for the kind words about Heather! We're thrilled to hear that your experience was superb and spot on. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI had a fantastic experience with Heather. From start to finish, her service was professional, friendly, and efficient. The whole team kept me informed at every stage, answered all my questions promptly, and went above and beyond to make the process smooth and stress-free. Their local knowledge and attention to detail were outstanding, and they genuinely cared about finding the right property for me. I would highly recommend Bagshaws Residential to anyone looking to buy, sell, or rent, truly an exceptional service! No call or task was ever too much!
Sammi · 13 October 2025
Agent replied · 12 November 2025
Thank you so much for your kind words! We are thrilled to hear that you had a fantastic experience with Heather and our team. Your satisfaction is our top priority, and we are glad to know that our professionalism, friendliness, and efficiency did not go unnoticed. We truly appreciate your recommendation and are grateful for the opportunity to have helped find the perfect property for you. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAs a buyer who paid over the asking price you would think that my review would be bad but it’s testament to how good Heather and Mackenzie from the Uttoxeter office are that I’m given them a 5* review with bells on! Both honest, trustworthy and answer the phone EVERY time you call (which you definitely can’t say about other local agents). I will definitely be using them to sell my property and wouldn’t hesitate to recommend them to anyone thinking of selling (or buying)
Amanda · 12 July 2025
Agent replied · 12 November 2025
Thank you so much for the glowing review! We are thrilled to have exceeded your expectations and appreciate your trust in Heather and Mackenzie at our Uttoxeter office. We look forward to helping you sell your property and will be there for you every step of the way. Thank you for the recommendation, it means a lot to us!
Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAll the staff are really helpful and friendly when I rang or visited the office and all through the purchase of my home. Heather assisted with the sale of my property and genuinely wants to help find the best home for you. Would definitely recommend buying or selling through bagshaws Uttoxeter
Emma · 2 April 2026
Agent replied · 16 April 2026
"Thank you for the wonderful review! We are thrilled to hear that our staff, especially Heather, provided an exceptional experience for you. It was a pleasure helping you with the purchase of your home. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAbsolutely brilliant service from Alice and Emma letting team , kind , supportive and guided us through every process, wouldn’t know how we would have managed without them , went above and beyond. Thank you so much we appreciate you both
Elizabeth · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind words! We are so happy to hear that Alice and Emma provided you with a brilliant service. It's our goal to support and guide our clients through every step of the way. Thank you for trusting us and allowing us to go above and beyond for you. It was a pleasure working with you! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleBought a property through Bagshaws residential. I have to say they were amazing from start to finish. If selling a property I wouldn’t hesitate to use them. I highly recommend them. And Heather went above and beyond throughout the purchasing journey!
Gill · 12 September 2024
Agent replied · 11 November 2024
Thank you Gill for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe property I was jointly selling finally completed today! A huge relief and a huge thank you too to Heather and her colleagues at Bagshaws Estate Agents. I am not from the area but have bought and sold many properties over the years with …
Caroline · 16 January 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to have been able to help you successfully sell your property. Our team at Bagshaws Estate Agents is dedicated to providing professional and helpful service. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI dealt with Heather, Kelly and Callum when purchasing my house through them, they were always contactable and very proactive. All super people persons, understood my requirements and challenges and really represented me as well as their client so professionally and empathetically throughout the whole process. I am really grateful to their approach and highly recommend them.
AMK · 16 September 2023
Agent replied · 12 June 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAn excellent experience with Bagshaws Residential, made by the brilliantly professional Emma Mallin. Her personable and highly efficient approach made the whole process run smoothly. All issues that arose were identified quickly by Emma and sorted straight away. She was thorough with both the paperwork and the viewing/moving in. Her efforts made for an outstanding customer experience; this played a significant part in securing me as a tenant.
Thank you for a seamless letting process and what has turned out to be the best Christmas present this year - my new home.
Ben · 22 December 2024
Agent replied · 27 December 2024
Hello Ben, thank you for your wonderful 5* review! We're thrilled to hear that Emma Mallin provided you with such an outstanding experience. It's fantastic to know that her professionalism and efficiency made the process seamless for you. Wishing you a joyful time in your new home! Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI had Alice Mackie sorting out my whole process, and she made it very smooth stress free and quick procedure had no issues whatsoever and always answered any questions in quick time. Great service and great estate agents
Monty · 16 February 2026
Agent replied · 16 April 2026
Thank you for your kind words! Our team works hard to ensure a smooth and stress-free experience for all our customers. We're glad to hear Alice provided excellent service and made the process quick and easy. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAppsolutelly amazing team at bagshaws highly recommend them they sold my house for me mckenzie and heather and the rest of the team are excellent thank you for selling my house
Hannah · 2 April 2026
Agent replied · 16 April 2026
Your feedback is much appreciated and we’re so happy you had such a wonderful experience! If you have a moment, we’d love to hear more.
★★★★★ 5/5
GoogleWe recently moved house and Bagshaws Estate agents in Uttoxeter were absolutely brilliant throughout. Kelly, Heather and MacKenzie were knowledgeable, supportive and helpful, and Maria gave expert financial advice. Can’t thank the team enough. A very professional service and highly recommended. 5 stars out of 5 ⭐️⭐️⭐️⭐️⭐️
David · 14 January 2024
Agent replied · 12 June 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCompleted on our new home November 2023. The Uttoxeter team helped us massively as first time buyers throughout the entire process (which was a long one 😂) Thank you to Heather and the team for making us very happy first time homeowners!! …
Sammy · 13 February 2024
Agent replied · 12 June 2024
Many thanks for the great 5* review and your kind words Sammy. Best wishes, Lucy, Customer Relations.
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