Trusted Agent profile Β· Stafford
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1,470 reviews across 2 platforms
Beacon Business Village, Stafford Enterprise Park, Weston Road, Stafford, ST18 0BF, ST18 0BF
Knight Frank's office in Stafford, at Beacon Business Village, is rated 4.9 out of 5 across 1,470 reviews on two platforms, including 9 Google reviews rated 5.0.
Every review we hold for the Stafford office, from every platform, shown as written. First names only.
5/5
TrustpilotVinnie from Renewals is always veryβ¦
Vinnie from Renewals is always very professional, quick to respond and proactive. Thank you for your help.
Dear Jane,Thank you for the great review.It has been a pleasure to assist you once again.Kind regards,Vinnie
5/5
TrustpilotVinnie (Renewals)
Vinnie from Renewals is always absolutely patient and helpful. Everything always goes super quick and gets done efficiently.
Dear Chey,Thank you for the lovely review. Wishing you all the best.Kind regards,Vinnie
5/5
TrustpilotUsing KF for property management
Using KF for property buying, selling and letting management, first class service all time. Our property manager Jason Nwimo is always helpful, responsible and responsive. Definitely recommend!
Hi Stella, many thanks for such a positive review, glad you have had a positive experience with our Property Management service here at Knight Frank!Kind regards,Jason
5/5
TrustpilotThank you Lexi Solt!
Lexi is doing a great job! Lexi is smart and efficient!
Hi Kenneth, Thank you so much for your lovely words. It was great to work alongside you, and I hope to be able to assist again in the future. Please do get in touch if I can be any further help!Best wishes,Lexi
5/5
TrustpilotWonderful service from Knight Frank Exeter
Knight Frank Exeter gave exemplary service through all aspects of my house purchase and sale. All the employees involved in the process gave their professional and dedicated attention. The sales progressor was absolutely outstanding, communicating regularly with all parties involved and when things took a downward turn she could not have been more supportive, sympathetic and encouraging. Huge thank yous from me to you allπ€
Thank you so much for your lovely review. The team at Knight Frank were grateful to be able to assist you. We wish you all the best in the future and hope you will be happy in your new home.Best wishes
5/5
TrustpilotWill was very professional and helpful
William Ward-Jone was very professional and helpful. I would definitely recommend this company.
Dear Vicky,Thank you so much, it was a pleasure meeting you and I hope to speak soon.Best wishes,Will
5/5
TrustpilotEvery thing is amazing!!!!
Every thing is amazing!!!!Especially Lydia she is lovely and professional
Thank you so much Asma for your review. It was a pleasure working with you and I wish you all the best with your tenancy. Best wishes, Lydia Walker
5/5
TrustpilotKatie was brilliant to work with
Katie was brilliant to work with. Always on the end of a phone to answer anything, kind and patient with my constant questions!
Dear Lucy,Thank you so much for your kind feedback, it was a pleasure working with you!All the best,Katie
5/5
TrustpilotGreat service and smooth communicationβ¦
Great service and smooth communication with the Knight Frank team. Catrin has been extremely helpful and always there to help and support us.
Dear PaschilisThank you for your kind words, it is appreciated.It was a pleasure to help you resolve all you issues please do not hesitate to let me know if you need anything further.Catrin
5/5
TrustpilotWalid was really helpful
Walid was really helpful, he got us an ubeliavable deal in london. We are really happy with our property!
Thank you for your great review. It was a pleasure helping you find you new home! Walid
5/5
TrustpilotPerseverance in difficult circumstances
In very difficult circumstances (including consecutive buyers pulling out shortly before exchange due to terminal illness diagnosis) Florence persevered in landing buyers which is the critical service. She dealt skilfully and patiently with buyers and sellers to keep lines of communication open, identify potential for compromise and suggest solutions and was a pleasure to deal with.
Dear Christopher, Thank you for your message. Brilliant, we finally got there! Thank you for being so lovely to work with, and hope to see you in the future. Best wishes,Florence Biss
5/5
TrustpilotOutstanding Service from Natalie
Natalie provided outstanding service from start to finish. Her expertise, diligence, and friendly personality made the entire process a pleasure. Thanks Natalie!
Thank you so much for your kind words, I am so pleased to hear that you had a positive experience with myself and I wish you all the very best in your new home! Best wishes, Natalie
5/5
TrustpilotSummer has been incredibly helpful !
Summer has been incredibly helpful in oir quest for the perfect house in Parsons Green !
Thank you for your kind words, I really hope I can help find you the perfect home! Summer
5/5
TrustpilotExcellent service for end of tenancy
Shannon Adjei provided excellent service to us when we reached the end of our tenancy. She set out the process and requirements in detail, which was very helpful and made our move so much easier. She also arranged for a prompt check out report and then facilitated the repayment of the deposit promptly and effectively. She was a pleasure to work with and I would recommend her.
Thank you for your wonderful review! It was a pleasure assisting with your end of tenancy and Iβm glad I could make the process smoother for you. Best wishes! Shannon
5/5
TrustpilotKnight Frank at Hungerford haveβ¦
Knight Frank at Hungerford have provided an excellent service with regards the sale of our family's house. The office and its staff have proven patient, courteous and extremely professional. Particular thanks to their Office Head Rob Wightman, who has been a pleasure to deal with throughout. Many thanks also to his other colleagues, who have all been very helpful.
Thanks so much Mitra for your kind words, it was a pleasure to assist you finding your new rental home.Steven
5/5
TrustpilotCharlie & Kev from Notting Hill officeβ¦
Charlie & Kev from Notting Hill office were excellent agents - fast in response, scheduling the visit, and answering questions over the phone/email. During the visit they were professional, friendly, and earnest in sharing info about the property. They made the visit enjoyable. They were also efficient in handing me over to the rest of team to execute on the rental. Cheers guys!
Thank you very much, it was a pleasure working with you. I hope you enjoy the new job and wish you the best of luck.
5/5
TrustpilotWe let 2 properties with KF and had aβ¦
We let 2 properties with KF and had a very good experience with their property mgmt. In particular, Jane Wallworth and her team are extremely helpful, responsive and oriented to detail. Working with Jane is definitely one of the reasons for us choosing KF. Best regards, Guillermo and Tamara
Dear Guillermo and Tamara, thank you so much for your kind comments, they really are appreciated. Kind regardsJane
1/5
TrustpilotHolding a rental deposit of over Β£20kβ¦
Holding a rental deposit of over Β£20k after my family exited a rental property rented by KF. The property was left better than it was given to us and we have waited over two months for the deposit to be refunded. The individuals dealt with at HQ have been terrible and made my wife's life a living hell this past month....
Brendan, We are sorry to hear about your experience with the end of your tenancy. A member of the team will contact you shortly. Please accept our apologies again. Knight Frank
5/5
TrustpilotProactive and helpful
Stine was super helpful, always going above and beyond looking to assist even as I kept changing criteria and timing in my search!
Dear Patrick, It has been a pleasure to help you in your search for your next home.Feel free to reach out anytime you may need my assistance!Best of luck with your move-in!Best wishes,Stine
5/5
TrustpilotA great service from Knight Frank's Hungerford Office
Knight Frank at Hungerford have provided an excellent service with regards the sale of our family's house. The office and its staff have proven patient, courteous and extremely professional. Particular thanks to their Office Head Rob Wightman, who has been a pleasure to deal with throughout. Many thanks also to his other colleagues, who have all been very helpful.
Dear BillMany thanks for your kind words which are much appreciated by us all.We have enjoyed acting for you both and are delighted we got there in the end!Best wishesRob and the team in Hungerford
5/5
TrustpilotTotal Professional Service at Knight Frank
Knight Frank has provided me a very stress-free and well professional service in finding me the tenants. I do highly recommend it to my fellow landlords.Especial thanks to Robert ( Englands Lane branch) and Kim for their politeness and experienced presentation.
Thank you for your very kind review. It was a pleasure assisting you.Robert
5/5
TrustpilotKnight Frank are very professional and reliable
The staff at Knight Frank are very professional and reliable.It is very reassuring to know that every time I have a detailed question, they respond quickly and politely.I had recently communicated with them by email, but they followed up with a phone call to help me resolve my housing concerns.They are a trusted partner who always provides a great customer experience.
Dear Mr NakamuraThank you for your kind words. It's always a pleasure assisting you. If there's anything else we can do to help, please don't hesitate to let us know.Japan Desk Team
1/5
TrustpilotAwful experience Property management
Unfortunately itβs not first time when I found in monthly Knight Frank Landlord statements expenses which I did not authorised , I did not receive even any information about issue or quote. For example last example cost me Β£335 for new blind - itβs not urgent issue, why my property manager Pritesh Makwana did not inform me about issue and give me quotes in advance for approval? I got contract with Knight Frank for letting and property management but unfortunately I did not receive regular updates. Also I have to mention that quotes usually are extremely high and not competitive. Very disappointing in Knight Frank Standards in property management I send email according this issue to property manager with copy to regional manager but unfortunately - no reply as usual .
Dear Mr Zemlaysnikiy, We are really sorry to hear about your experience. Please reach out to complaints@knightfrank.com so we can look into this matter further. Please accept our apologies again. Knight Frank
5/5
TrustpilotHighly recommend Sarah Freeman forβ¦
Highly recommend Sarah Freeman for diligent and responsive property management.
Hi Andrew, thank you so much for your kind review. It has been a pleasure to work with you. If ever needed, I will be here to help. Kind regards,Sarah
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