Trusted Agent profile · Stafford
★★★★★
1,470 reviews across 2 platforms
Beacon Business Village, Stafford Enterprise Park, Weston Road, Stafford, ST18 0BF, ST18 0BF
Knight Frank's office in Stafford, at Beacon Business Village, is rated 4.9 out of 5 across 1,470 reviews on two platforms, including 9 Google reviews rated 5.0.
Every review we hold for the Stafford office, from every platform, shown as written. First names only.
5/5
Trustpilothelp with documents
Ehteshaam Ahmed has been very helpful getting me promptly in touch with the right people within Knight Frank to resolve an urgent issue
Thank you very much for your glowing review Laura! I am glad I could be of assistance and please do not hesitate to reach out should you have any further queries.Kind regards,Ehteshaam
5/5
TrustpilotVinnie was very fast with paperwork and…
Vinnie was very fast with paperwork and professional
Dear Dhruve,Thank you for the lovely review.It was a pleasure to assist you.Kind regards,Vinnie
5/5
TrustpilotProfessional, smooth and helpful
Special thanks to Molly in particular as she made our moving experience smooth and easy!
Thank you Michaela, glad I could make your move as smooth as possible. Best of luck in your new home!
5/5
TrustpilotKF Fulham
Summer has been super helpful with our search for a rental property in Parsons Green - very prompt to communicate and great to deal with!
Thank you for your kind words Alexander; it was a pleasure assisting you. Summer
5/5
TrustpilotJames Szalay is the best agent for your rental property
It is the second year that I’m renting out my flat in Battersea with the help of James Szalay. Every year the process is smooth and easy! Within less than a week, he got me a list of 10 potential tenants to choose from, all above asking price. It’s a real pleasure to work with him! I could not recommend him more
Dear Eloise,Thank you so much for your kind review.It has been a pleasure helping you, and I am really pleased with the result achieved.We look forward to helping again in the future.Very best,James
5/5
TrustpilotSpeedy and easy flat repairs
Hamzah Musaddaq has been incredibly speedy helping me out with organizing fixing of my flat utilities, and makes the experience as easy as possible.
Thank you for the very kind words, Claudia! It is a pleasure to help. Thank you for being so helpful and quick to provide information.Kind Regards,Hamzah
5/5
TrustpilotVinnie from Renewals was really helpful…
Vinnie from Renewals was really helpful in my renewal. It was fast and easy, thank you!
Dear Fang,Thank you for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie
5/5
TrustpilotI feel lucky to have Jocelyn Zhang be…
I feel lucky to have Jocelyn Zhang be my property manager. She consistently goes above and beyond in her work, displaying both initiative and professionalism. She always put the clients' best interests first. Her warmth and enthusiasm make communication easy, and I’ve come to trust and rely on her expertise fully. I highly recommend her for her dedication and reliability!
Thank you so much for your kind words Carol! Your feedback means a lot to me, and I’m committed to continuing to provide the best possible service. Thanks again for your trust!Kind regards,Jocelyn
5/5
TrustpilotExcellent Service
A big congratulations to Charlie from KF Baker Street who has been taking care of our flat as a property manager. Excellent service and communication. I strongly recommend Knight Frank’s expertise and services and Charlie has been a strong help delivering those. All the best.
Thank you for the review, I really appreciate and I hope we will continue to work well together!Kind regards,Charlie
5/5
TrustpilotThank you Emma
Emma has been a great help in managing my property in the UK and she is always timely when attending to my queries.
Thank you for taking the time to write me a review, it has been a pleasure to manage your apartment and get to know you better!Best wishes, Emma
4/5
TrustpilotA slow start
Despite great enthusiasm from the start concerning the sale of our flat, things were very quiet for several months, as our need to move became more urgent. However once an offer was made and, after a little negotiation, agreed, progress was quite speedy.
5/5
TrustpilotGreat service
Great service. I had commented previously on our excellent experience with KF during purchasing and renting two very special properties we found through them. Now I can extend the positive feedback to the in-house tax accountancy department. Emily Ho gave us very speedy and to the point advice on all the questions we had and have as foreign Landlords and is managing our accounts very competently. Five stars again for KF!
5/5
TrustpilotBeth Tighe has been incredible to work with
Beth Tighe has been incredible to work with. She is super proactive and accommodating to setting up times at short notice and second viewings.
Thank you for your review Bryan, it has been a pleasure working with you. Best, Beth
5/5
TrustpilotVery responsive and helpful
Very responsive and helpful. Catrin and the team have helped us settle in and gotten us everything we've needed in short order.
Dear JoeThank you for your review. It was a pleasure to help you settle into your new home. If I can be of any further help, please do you hesitate to let me know.Catrin
5/5
TrustpilotGreat Property management
I've lived in a Knight Frank managed property for about 5 years. Knight Frank are a great property manager, they respond to issues very quickly. Our property manager, Robin Macdonald recently addressed an issue of a water leak, and highlighted that I was due compensation rather than me chasing for it. Great property managers!
Many thanks for your kind words Liam, it has been a pleasure to help during my tenure as your property manager & I look forward to continuing to do so. Best,Robin
5/5
TrustpilotExcellent service provided by…
Excellent service provided by KnightFrank Richmond office. Ivanka (Head of Richmond lettings) was great in communicating with me and ensuring the whole process was as smooth as possible. Ivanka really went out of her way to ensure I was kept upto date with the tenants moving in date and handled everything from start to finish. Highly recommended. Thanks
Thank you Sam for your kind words. It was a pleasure assisting you. Ivanka
5/5
TrustpilotJason Nwimo has been one of the best…
Jason Nwimo has been one of the best property managers I've dealt with. Quick and courteous!
Hi Tom,Many thanks for the kinds words here, glad I could help!Wishing Jana and yourself all the best!Warm Regards,Jason
5/5
TrustpilotExpert sales and efficient progression
KF provided a down to earth and upfront sales approach, and they effectively handled the whole sale process whilst we were away for a fortnight.After agreeing an offer above the guide price, they expertly handled the complications and nuances presented by a complicated chain until the exchange was able to progress. A great team effort.
Thank you for your kind words and for taking the time to leave us a review. Please don't hesitate to contact us if we can help you again in the future. Best wishes, the Hungerford team
5/5
TrustpilotVinnie from Renewals was a pleasure to…
Vinnie from Renewals was a pleasure to work with, prompt communication and a constructive approach to finalise contracts.
Dear Mike, It was a pleasure to assist you in your renewal.All the best.Kind regards,Vinnie
5/5
TrustpilotLike most services
Like most services, it's all about the people. In our case, we were lucky to have a wonderful team of professionals working to find the perfect rental property for our family within a very compressed timeframe. The attention to our needs, prompt communication and rapid turn around of paperwork demonstrated a real commitment to finding us the right house for us to have years of happiness. Thank you KF, Esher team!
Hi Marc, thank you so much for your review. It has been a pleasure working with you and we are so pleased we were able to assist finding your perfect home. Best of luck with the move. Best, Beth
5/5
TrustpilotThank you so much Amanda, Dan and Tom
Thank you so much Amanda, Dan and Tom for providing a 5 star service when we recently bought a house through you. Super helpful , through some tricky parts of our purchase. Always felt we had your support and guidance. Many thanks!
5/5
TrustpilotBrigette has been very helpful and is…
Brigette has been very helpful and is always providing kind and timely assistance whenever we reach out!
Dear Marie-ClarisseThank you for taking the time to write a feedback. It was lovely working with you on the lease renewal.Kind regardsBrigette
5/5
TrustpilotBraeside
From the beginning Knight Frank has shown nothing short of excellence in everyway. All member of staff have been totally professional and friendly. Absolutely nothing was too much trouble. The support Clare Griffiths gave me was exceptional at all time!!!! Cannot praise all members of your Tunbridge Wells Branch enough and would have not hesitate in recommending Knight Frank services to anyone.
Thank you for your kind words and for taking the time to leave a review. We were incredibly pleased with the result, and it was a pleasure acting for you. All the best for the future.
1/5
TrustpilotThe worst customer services I have ever…
The worst customer services I have ever dealt with. They don’t reply to their emails immediately, it takes them weeks to get back to you. All they care about is MONEY, once they get your money they won’t care about you or your needs. They lied about the property facilities and I didn’t get my deposit since I left the property, it’s been more than two months!!!
Dear Mariam, We are really sorry to hear about your experience. Your property manager will be reaching out to look into this matter as soon as possible and to ensure everything is resolved quickly. Please do accept our apologies again. Knight Frank
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