Every review we hold for the Stafford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProperty manager Toru Yoshioka
Over the past 3 years, I have had a very positive experience of cooperation with Toru Yoshioka. Toru always responds quickly to any requests, is attentive to the client's wishes and tries to help with the questions and tasks that are addressed to him. To date, this is one of the best managers I have ever dealt with.
Vitaly · 29 July 2024
Agent replied · 27 October 2024
Hi Vitaly,Thank you so much for your generous words. I am delighted to have been able to assist you.Please do not hesitate to reach out if you need more assistance or support.Kind regardsToru Yoshioka
★★★★★ 5/5
TrustpilotGreat experience
Knight Frank and Ehteshaam has been incredibly responsive to our queries. He's making our experience great!
Jonny · 9 April 2024
Agent replied · 27 October 2024
Thank you very much for your glowing review Jonny and I am glad I could of be assistance. Please do not hesitate to reach out should you have any queries in the future.Kind regards,Ehteshaam
★★★★★ 5/5
TrustpilotMichelle has been great
Michelle has been extremely helpful during our tenancy. She replies quickly and follows up on tasks when we need things fixed. Thanks!
Eliza-Anne · 29 November 2023
Agent replied · 22 November 2024
Dear Elizabeth, thank you so much for your kind words. It has been a pleasure helping you. If you require any further assistance, please do get in touch.Kind regardsMichelle
★★★★★ 5/5
TrustpilotWorking with Jess
Jess is a joy to work with…. Honest conscience and sincere. She responds to emails and phone calls quickly and gives good sound advice…. An asset!
Jazmin · 21 March 2025
★★★★★ 5/5
TrustpilotSummer White has been outstandingly…
Summer White has been outstandingly helpful in the rental of my home
J · 21 June 2024
Agent replied · 27 October 2024
Thank you so much for your kind words! If you need any more assistance or have any further questions, don't hesitate to ask. Best of luck with everything. Best wishesSummer
★★★★★ 5/5
TrustpilotOne of the most effficient and responsive agents we have dealt with
We have had many property dealing over the years and Knight Frank @ Exeter office have been one the most efficient, responsive and informative agents that we have dealt with. Special thanks to SJ who seems to work all hours and Rachel and Gemma for their excellent administration. Our property purchase was managed professionally and completed swiftly thanks to quick interaction, as required.
Liz · 20 April 2024
Agent replied · 27 October 2024
Thanks so much, Liz, it was a real pleasure to help you and the gang, and I know you will be very happy there. It’s a cracking spot!I look forward to seeing you for a glass of something very soon.SJ
★★★★★ 5/5
TrustpilotEmma has looked after our property for…
Emma has looked after our property for many years and has always been prompt and solution-oriented. Thanks Emma!
Jill · 17 February 2024
Agent replied · 27 October 2024
Thank you for your lovely review, it has been a pleasure to work closely with you and manage your apartment!Best wishes, Emma
★★★★★ 5/5
TrustpilotKnight Frank continue to do a great job…
Knight Frank continue to do a great job in managing a rental property for me. I have used their services for close to 15 years which speaks for itself! I would call out brilliant recent customer support from Liv Cross, Wendy Gilchrist and not forgetting Marie Wale, Partner in charge of Knight Frank, Wapping office.
Alex · 8 September 2024
Agent replied · 27 October 2024
Dear Alex, Thank you very much for the kind feedback. It has been our pleasure assisting you over the last 15 years and we look forward to helping you with any needs in the future. All the best,Liv, Wendy and Marie
★★★★★ 5/5
TrustpilotBrigette Bulan: tenacious, skilled problem solver
Brigette Bulan is a very skilled and tenacious Knight Frank account manager. She is an excellent listener and problem solver. She updates the clients in real time until any outstanding issue is resolved. Direct, courteous and efficient.
GL · 25 July 2022
Agent replied · 27 October 2024
Dear GoranThank you for your kind words and your patience throughout the renewals process. It was my pleasure to assist you and I look forward to working with you again soon.Kind regardsBrigette
★★★★★ 5/5
TrustpilotExcellent
A real pleasure to deal with. Felt really comfortable working with Clare and Fiennes. Always going above and beyond and keeping us informed from their side at every step of the way. Also very accommodating of our needs when things got difficult. Having bought and sold a few properties, it's very clear that Knight Frank are the real deal. Professional to the end.
Danny · 11 April 2024
Agent replied · 27 October 2024
Thank you so much for your kind words, it was our pleasure and we hope you are very happy in your new home.
★★★★★ 5/5
TrustpilotKavita from the Ascot office resolved a…
Kavita from the Ascot office resolved a billing issue on one of my properties within an hour of being made aware of it. She committed to call me back with an update and did so, on time and with confirmation of the fix. Very impressive and helped me enormously.. great job!
Adam · 4 November 2024
Agent replied · 22 November 2024
Thank you Adam & always happy to help. Kind regards, Kavita & the Knight Frank team
★★★★★ 5/5
TrustpilotMy appreciation to a true professional.
I am so happy that Edwin Chan is tasked to take charge of our tax account. Not only he is reliable but he’s well versed and very accommodating. I am assured that my affairs are in his good hands at all times. Thank you Edwin.
Lee · 22 March 2021
Agent replied · 27 October 2024
Dear Mrs TehThank you very much for your wonderful feedback.It has been a pleasure assisting you and Mr Teh on all the UK tax related matters. Please do not hesitate to contact me any time.Kind regardsEdwin
★★★★★ 5/5
TrustpilotJocelyn was excellent
Jocelyn was excellent, responded to my queries promptly and provided an effective solution.
G · 15 May 2024
Agent replied · 27 October 2024
Thank you very much for your kind words, Gaurav. I will continue to provide you with the same standard of service. If you have any questions, please do not hesitate to reach out. Kind regards,Jocelyn
★★★★★ 5/5
TrustpilotExcellent Service from Louna Del Barrio
Samantha · 11 March 2026
Agent replied · 20 March 2026
Thank you Samantha for your kind review and for taking the time to leave it. It was a pleasure working with you.
Louna
★★★★★ 4/5
TrustpilotSelling flat in South Edinburgh
Ricardo was attentive and knowledgeable and quick to respond to our queries which we appreciated. Knight Frank managed all flat viewings at no additional cost which was really helpful and viewings went smoothly, we were kept informed throughout. Thank you Ricardo for all your help!
Emma · 14 May 2024
★★★★★ 5/5
TrustpilotA brilliant team during a difficult chain
We had an excellent experience with Knight Frank throughout the purchase.
Wendy · 21 September 2026
★★★★★ 5/5
TrustpilotKnight Frank have been letting my apartment…
Knight Frank have been letting my apartment for me which is situated at Royal Docks, Canary Wharf. I have had nothing but excellent service for the duration of 17 years I have been with them. And just recently Ahteshaam Ahmed in the accounts department has been most helpful and polite with my request.
Terry · 27 September 2024
Agent replied · 27 October 2024
Thank you for your lovely review and for trusting us with your apartment for 17 years! I am really glad I could assist you and that you have had a great experience with our team. We appreciate your continued trust and look forward to supporting you in the future.Kind regards,Ehteshaam
★★★★★ 5/5
TrustpilotEllie was super helpful and…
Ellie was super helpful and professional while helping me. I was very satisfied
Nourhan · 10 May 2024
Agent replied · 27 October 2024
Thank you so much for the feedback Nourhan, it was lovely meeting you.Wishing you the best, Ellie
★★★★★ 5/5
TrustpilotJamie and the team went out of their…
Jamie and the team went out of their way to try to find me the right tenant.
Susan · 19 February 2024
Agent replied · 27 October 2024
Many thanks for the review, it has been a pleasure to work with you Susan. I wish you all the best. Jamie
★★★★★ 5/5
TrustpilotI wanted to express my appreciation for Amy Pritchard
I wanted to express my appreciation for the excellent service provided by Knight Frank, particularly by Amy Pritchard in the Super Prime Letting team. I was very impressed with her professionalism and the ease of communication via phone, email, and text.Amy's quick responses and dedication to providing outstanding service made the process seamless and efficient.Thank you for the exceptional experience.
Rehab · 28 May 2024
Agent replied · 27 October 2024
Thank you for your kind review Rehab, it was a pleasure working with you! I very much hope to assist you again in the future. Best wishes, Amy Pritchard
★★★★★ 5/5
TrustpilotExcellent service from Knight Frank
We have been so pleased with the way Knight Frank have handled the successful sale of our house. We have been informed at all stages of the procedure promptly and professionally. When in need of advice, issues have been discussed accordingly to our satisfaction. All the staff involved in our sale were courteous, helpful, knowledgeable, and efficient; we are very pleased with the service.
Richard · 8 March 2024
Agent replied · 27 October 2024
Thank you so much for your kind words. We’re all so pleased with the successful sale and wish you all the best with your move.
★★★★★ 4/5
TrustpilotOutstanding property manager
Having been overseas landlords for many years we know that good property managers are hard to find. Our experience has been quite mixed, but Daniel Lloyd (Knight Frank) has been one of the best we've worked with. He is diligent, proactive and works to find solutions to problems. We need more property managers like him.
Overseas · 21 August 2024
Agent replied · 27 October 2024
Thank you for your very kind words, it’s a pleasure working with you to maintain the smooth running of your property. I look forward to continuing working on your properties.Kind regards,Daniel Lloyd
★★★★★ 5/5
TrustpilotAnastasiia
Anastasiia was helpful and assisted with the things needed. Communication was prompt and clear.
Adit · 12 April 2024
Agent replied · 27 October 2024
Dear Adit. Thank you very mush for your kind words. Was absolutely my pleasure to work with you.Anastasiia
★★★★★ 5/5
TrustpilotProfessional property management
Knight Frank have managed my rental property for several years, through a succession of property managers.My current property manager , D Lloyd , is excellent. He is professional, proactive, efficient and effective. He is also on top of his brief. It has been pleasure to work with him during 2024.
Smita · 5 November 2024
Agent replied · 22 November 2024
Hi Smita, Thank you for your very kind words. I look forward to working with you in 2025. Warm regards, Daniel
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
