5/5
Excellent quality and speedy service
Agent replied Β· 24 August 2024
Thank you so much for your kind review! We're thrilled to hear that you were pleased with both the quality & speed of our service.

Trusted Agent profile Β· Stafford
Verified
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564 reviews across 2 platforms
18 Salter Street, Stafford, ST16 2JU
DB Roberts's office in Stafford, at 18 Salter Street, is rated 4.7 out of 5 across 564 reviews on two platforms, including 286 Google reviews rated 4.8.
Our office is located on Salter Street, opposite the popular Gatehouse Theatre. Our team have a wealth of knowledge of the local property market and are ready to get you moving.
Every review we hold for the Stafford office, from every platform, shown as written. First names only.
5/5
Excellent quality and speedy service
Thank you so much for your kind review! We're thrilled to hear that you were pleased with both the quality & speed of our service.
5/5
Brilliant team, friendly, professional, patient and caring. Thank you π β¦
5/5
Professional and friendly service.
5/5
14 years of excellent service.
Iβve used Robertβs as my estate agents for the past 14 years and never had an issue. Theyβve managed my property very well and always are polite and respectful when contacting me.
5/5
Helped make a very big decision
Emily helped us make a very important decision whilst viewing a property during relocating our family. We were unsure of the area we had seen a house we loved, due to not knowing it, and Emily reassured us and ultimately made our decision easier.
5/5
Great customer service
Alex Hayward who I spoke to on the phone was really helpful & got everything covered & answered for that I wanted to know along with signing me up to the estate agency to progress my search for property & future view inβs.
4/5
Friendly, helpful and professional.
Thank you for taking the time to leave us a review! We're grateful for your feedback!
5/5
DB Roberts were the right choice
DB Robertsβs agents theyβve been nice, kind and respectful but the most important characteristic is that they are efficient, they move fast and get things done, and thatβs a key factor when you want to sell our house!
5/5
Professional & Efficient
Excellent communication throughout the team, A prompt response to any enquiries or issues raised. A professional outfit that I would recommend and use again in the future !
5/5
From Landlords Perspective
DB Roberts manage my property effectively, with good communication from tenants to myself and back again, they have been very helpful and prompt when sorting issues for both myself and the tenants. Can't complain at all :)
5/5
Megan gave us excellent customerβ¦
Megan gave us excellent customer servicer and guided us very well through the procedure.
Thank you so much for taking the time to share your feedback with us. We are thrilled to hear about your positive experience with Megan!
1/5
Booked an online valuation of ourβ¦
Booked an online valuation of our property which was accepted.At the appointed time no one arrived so I called the dbroberts office only to be told the valuation had been cancelled and I had been notified by phone.No meassge receieved /no email or text message recieved.If you are going to cancel a meeting db roberts you have many means available to ensure the message is received.Very poor service from an established estate agent.
5/5
Excellent service, always kept informed very professional
5/5
Very Helpful, Great People to Deal With!
5/5
Very good helpful staff, would recommend
5/5
Property sold extremely quickly, very pleased with the team at DB Roberts.
5/5
Really good experience with DB Roberts in Stafford. Would recommend
1/5
DB Roberts do nothing to help theβ¦
DB Roberts do nothing to help the purchase or sale and big Shame on you for recommending Premier Property Lawyers to your customers, worst conveyancing lawyers on earth and DB Roberts do nothing to help the purchase or sale, 2 completion dates missed, 3rd exchange date due on monday which will be the last and all sales will collapse if not completed on monday.
5/5
Absolute pleasure dealing with Alex.
5/5
Very helpful and professional staff!
5/5
DB Roberts have served me very well andβ¦
DB Roberts have served me very well and continue to, I am very happy with them.Nicole has always been available to provide support and advice.I recommend completely!
5/5
Very polite and friendly
5/5
Great service all round!
Claudia at D J Robertβs wellington has been fantastic at helping me find my next property. Very knowledgeable and professional Claudia has made the whole process stress free, couldnβt ask for better service!
5/5
Really good company and so helpful
Really good company and so helpful. Would recommend
We appreciate your positive feedback! We look forward to the opportunity to assist you again in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
DB Roberts's Stafford office has 564 reviews across two platforms: 286 on Google, 278 on Trustpilot (across the whole business).
DB Roberts Stafford is rated 4.7 out of 5 across all 564 reviews, and 4.8 out of 5 on Google from 286 reviews.
DB Roberts Stafford, 18 Salter Street, Stafford, ST16 2JU.