Trusted Agent profile · Stafford
★★★★★
334 reviews across 2 platforms
18 Salter Street, Stafford, ST16 2JU, ST16 2JU
DB Roberts's office in Stafford, at 18 Salter Street, is rated 4.6 out of 5 across 334 reviews on two platforms, including 53 Google reviews rated 4.9.
Every review we hold for the Stafford office, from every platform, shown as written. First names only.
5/5
GoogleOUTSTANDING SERVICE I would highly recommend DB Roberts. From start to finish the Stafford team were friendly, helpful and communication was 10/10. They arranged all of our viewings for us also which was a great help. Extremely happy with their service.
4/5
TrustpilotOur experience as first time sellers
Katie has made the whole process so much easier by giving us as much time as we need, always answering calls and having the emotional intelligence to connecr on a real level which inspires confidence in the company ethos
5/5
TrustpilotExcellent agent to work alongside…
Excellent agent to work alongside thanks Db Roberts. Big mention to Nicole Stiller to who has been wonderful in providing prompt information required as always.
5/5
TrustpilotCouldn't be happier with the service…
Couldn't be happier with the service from the team at db Roberts, Stafford. Especially newbie to the team Adam Foster, who has been great from day one. Showing his skills, strength, ability and most of all initiatives to selling our beautiful bungalow, which is currently stc within weeks of him joining the company. Many thanks for your (above and beyond) 💯% communication. If buying or selling a property I would definitely, highly recommend db Roberts in Stafford.
5/5
TrustpilotExceptional Property Management services
Having DB Roberts and the team property manage my property is full piece of mind. Living so far out of where the property is located, ensures that my tenants needs are constantly met, in good time and with expert support And; that I am fully compliant as a Landlord, which isn't always easy to understand. The DB Roberts Property Management team take care of absolutely 'everything' and they're always a pleasure to speak with. Would highly recommend using their services, their expertise, which all backs up their fantastic reputation.
5/5
TrustpilotExceptional service - First time buyer
As a first time buyer, I was initially apprehensive about the entire process of finding the right property for me and my partner. However, Jess at D B Roberts has made the whole process smooth sailing, leaving me thoroughly impressed and satisfied. The team took the time to understand my needs, preferences and budget constraints and used their expertise to help me narrow down my search. I wholeheartedly recommend D B Roberts to anyone in search of a reliable and trustworthy estate agent. Thank you!
5/5
TrustpilotVery supportive and understanding staff member …
Emily has been very supportive and communicative from the very start. She keeps me updated every step of the process. Shows understanding and empathetic.
4/5
GoogleDB Roberts were efficient and effective on a professional level, and fun and chatty on a personal level. In other words - got the job done and I enjoyed the experience too.
5/5
GoogleGood all round service and friendly, approachable staff
We’re so pleased you’ve had a positive experience with our Stafford team and really appreciate you taking the time to share your review.
5/5
TrustpilotI was very much enjoying the experience…
I was very much enjoying the experience of selling house and was pleased with Jade and Brandon help and encourage mount and helping me with the buying experience at time it was stressful but it these two that kept going to make my goal I can’t wait to complete and move
Thank you for your kind words! We're thrilled Jade and Brandon could make your selling and buying experience enjoyable.
5/5
TrustpilotProfessional yet efficient and friendly…
Professional yet efficient and friendly customer service right from the start. Emily took my initial call interested in a house viewing and her excellent customer service has not wavered. I have been so impressed and would highly recommend DB Roberts.
Thank you for sharing your positive experience with Emily and our team at DB Roberts!
5/5
TrustpilotI highly recommend D B Roberts &…
I highly recommend D B Roberts & Partners; an excellent estate agents. The staff were very professional, helpful and efficient throughout the process. They kept me informed and updated in a timely manner. I had regular contact with Adam Foster, one of the Sales Negotiators, and I can't praise him enough. Thank you :-)
5/5
TrustpilotHelpful, responsive and friendly staff
Helpful and friendly staff who went out of their way to facilitate everything we needed throughout the whole viewing / buying process.They are quick to respond to emails and calls, and very honest / genuine.
Thank you for your wonderful feedback! We’re here to assist you with anything you need in the future. Thanks again for choosing DB Roberts!
5/5
TrustpilotExcellent customer service
Emily was very helpful, answered all questions promptly and worked hard for us. I felt we were in safe hands.
5/5
TrustpilotGreat service
Very helpful and made things run smoothly
5/5
TrustpilotGreat Service
Beth Stevens and the DB roberts team have all been excellent, sorting out any questions or queries I had and ensuring the best customer service was experienced. I could not recommend them enough.
Your recommendation means a lot to us, and we’re thrilled to know you had such a positive experience. If you ever need anything in the future, please don’t hesitate to reach out.
5/5
TrustpilotEasy letting process
The letting process was great. The agent, Megan, was polite and explained things. Thank guys for helping my family find a home.
5/5
TrustpilotExtremely happy with my experience with…
Extremely happy with my experience with D B Roberts. Josh was very professional and guided me along the whole process. I will definitely recommend to friends and family! Thank you
5/5
GoogleI have just brought a house from DB Roberts, they have been extremely helpful, updated me quickly about my offers put in, great experience! Thankyou
2/5
TrustpilotIf you use DB Roberts and sell your…
If you use DB Roberts and sell your property by auction, make sure they don't recommend I AM SOLD auctioneers to you. I was told my property would be sold in 56 days from the draft contracts being submitted, it took 10 months. Get any claims of that nature made, in writing. Use great CAUTION.
Dear Mr Smith,We are really sorry to hear this. We hope that all of our clients have a happy and successful transaction especially when we have timescales to work to. However, sometimes things are out of our control.We will most definitely give you a call to discuss this matter further and to make sure that we are still the agent you would use if you wish to move again. Kind Regards,DB Roberts
5/5
TrustpilotGreat support as always from Bethany…
Great support as always from Bethany and DB Roberts team.
5/5
TrustpilotEmily was very helpful and efficient
Emily was very helpful and efficient, excellent communication and I was very pleased with the service received
5/5
TrustpilotBest estate agents by far
Best estate agents by far! We just put our property on the market a week ago.Lottie, Dan, Emily and Adam have all been the epitome of professional. They have been nothing but enormously friendly and helpful and have made some really meaningful suggestions already. I would definitely recommend the Stafford branch.You can tell that they are all hardworking, intelligent and approachable professionals. Thank you so much for taking our property.
5/5
TrustpilotA fantastic service
A very efficient and professional service. As a Landlord with many rental properties the team at DB Roberts make our work life a considerably easier. We are pleased that they are now part of our team.
Thank you for your valuable feedback! We look forward to continuing to work with you!
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