5/5
FacebookWe have bought and sold houses with Thomas Morris twice in the last two years and nothing is too much trouble. They are friendly, professional, courteous and honest. I wouldn’t hesitate to recommend them to family and friends.
Trusted Agent profile · St Neots, Cambridgeshire
Verified
Thomas Morris St Neots reviews
★★★★★
461 reviews across 3 platforms
4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Part of Thomas Morris, see every office.
Thomas Morris's office in St Neots, Cambridgeshire, at 4-6 Market Square, is rated 4.7 out of 5 across 461 reviews on three platforms, including 378 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of six awards Thomas Morris won in 2026.
378
Reviews on Google
This office
71
Reviews on Facebook
Business-wide
12
Reviews on Trustpilot
Business-wide
Awards
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42
Reviews
Every review we hold for the St Neots office, from every platform, shown as written. First names only.
Facebook5/5
GoogleA friendly and professional service. Great communcation throughout the whole process made it easy and straight forward
Agent replied
Thank you very much Steve. I'll make sure that the team get to hear about your comments!
5/5
FacebookFriendly, professional and always happy to listen. Great communication from all the team. Wouln't hesitate to recommend their services.
Agent replied
None of the above
2/5
GooglePoor service from the lettings side so far with little positive communication between us / Landlord.
Agent replied
Hello Mr Smith- I’m really sorry that you are so unhappy with your experience so far. I will look into this and we will try to improve. Thank you for letting us know.
5/5
GoogleWe've had great service from Thomas Morris from initial viewing all the way to completion of the purchase. …
Agent replied
Thank you very much for your 5 star rating Lee! The team are so pleased to hear you would recommend us to other buyers and seller. It's great to hear you have received great service from the beginning to end!
5/5
FacebookI've used Sarah for a few mortgages over the years and she's brilliant. Always efficient and does what she says she will when she says she'll do it... what else can you want?
5/5
GoogleStaff are very helpful and easy to communicate.
Agent replied
Thanks Aurora - Your 5 star rating and comments will be very much appreciated by all of the team at St.Neots.
5/5
GoogleYea good agency help buy house
Agent replied
Thanks for this David - sorry for our delayed reply!
5/5
GoogleOriginally a recommendation by a friend I was instantly impressed by the initial contact and communication from Joe. I then spent some time looking at other agents and online providers (who may have been cheaper but lacked a professional …
5/5
GoogleLisa T. has been very helpful
Agent replied
Thanks Garazi - your comments and 5 star rating really are very much appreciated!
5/5
FacebookFriendly team and very helpful. Would definitely recommend!!
Agent replied
Thanks for that - it really is appreciated!
5/5
GoogleAccommodating and flexible, helpful and friendly.
Agent replied
Hi Peter - Thank you for your very kind comments AND your 5 star rating! The team in St.Neots will be delighted.
5/5
FacebookProfessional, friendly and helpful at the St.Ives branch. Everything has gone very smoothly, everyone I have dealt with has been prompt and efficient when arranging viewings and dealing with queries. Wouldn’t hesitate to use them again.
5/5
FacebookBooked a valuation with Dan.He was friendly and professional at all times. I will definitely use Thomas Morris when we do decide to move!
5/5
GoogleRating only, no written review.
Agent replied · 6 August 2026
Thank you for taking the time to give us a 5 star review Abdur, we very much appreciate it
5/5
GoogleRating only, no written review.
Agent replied · 5 August 2026
Thank you for taking the time to leave us a 5 star review Richard, we very much appreciated it
4/5
Googlevery helpful estate agents. would recommend.
Agent replied
Hi Barry - Thanks for that. Your feedback is very much appreciated!
2/5
GoogleRating only, no written review.
Agent replied · 16 July 2026
We're sorry to see that you felt the service delivered was only worthy of 2 stars. You have not commented and we are unable to trace you in our client records from your Google handle. Client satisfaction is key to Thomas Morris, so we would be really keen to find out more. Please feel free to contact us at paul.saunders@thomasmorris.co.uk
1/5
FacebookTrying to sell our house has been a nightmare and when providing feedback they refused to listen.
1/5
FacebookCommunication has been terrible, internal procedures mean you get passed around to different people constantly. As an overseas landlord you provide an awful service which is why I’m moving my property away from you.
5/5
FacebookWould definitely recommend. Friendly and efficient service that made our mortgage application easy. Kept us informed at all stages and reassuring that all correspondence was via secure transfer.
1/5
Facebooktime wasting ignorant fools. sellers beware they messing with your potential buyers appalling dire bumbling fools
5/5
FacebookRented a flat through Thomas Morris , the stives branch was very helpful , definitely recommend
5/5
Facebookprofessional sales team , nice people and willing to help and deliver an excellent service .
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Thomas Morris St Neots
Has Thomas Morris won any awards?
Yes. In The Trusted Agent 2026 awards: Thomas Morris, St Neots won Platinum; Thomas Morris, Ramsey won Platinum; Thomas Morris, St Ives won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Royston won Gold; Thomas Morris, Biggleswade won Gold.
