Every review we hold for the St. Neots office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat Service
From start to finish Peter Lane were brilliant, they always kept us updated and always followed up when they said they would. I would recommend them to anyone buying or selling a property.
Fraser · 31 January 2022
Agent replied · 17 June 2024
Dear Fraser,Thank you for your time leaving us a review.We very much appreciate your kind words.Wishing you all the best in your new home.Kind regardsPeter Lane and Partners
★★★★★ 5/5
TrustpilotThank you very much for supporting us…
Thank you very much for supporting us in our house purchase! It was great. The communication was excellent & the process was very smooth. Thank you & Good Luck to you all
Tatiana · 16 March 2022
Agent replied · 17 June 2024
Dear Tatiana,Thank you for your review.We were pleased to have been able to support you through your purchase.Wishing you all the best in your new home.Kind regardsPeter Lane and Partners
★★★★★ 5/5
TrustpilotVery Professional
Their communication was superb, always kept me informed of viewings, gave feedback and checked in on the property regularly. All the members of staff were friendly, very helpful and very caring throughout the whole process in what was an emotional time for us as a family. I would have no hesitation in recommending them.
Clare · 1 April 2023
★★★★★ 5/5
TrustpilotHelp when needed.
Where difficulties were being encountered with solicitors, Peter Lane and Partners were quick to get onto the phone to help resolve them. I cannot thank them enough.
Ian · 5 October 2022
Agent replied · 17 June 2024
Dear Ian,We appreciate you taking the time to leave us a review.Wonderful to know our after sales helped with the solicitors.We wish you all the best.Kind regardsPeter Lane and Partners
★★★★★ 5/5
GoogleWe recently purchased a house in St Neots. Caroline did her utmost to get the information we needed throughout or purchase and dealt with a very difficult chain. I would thoroughly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Steve · 22 June 2021
Agent replied · 21 June 2024
Thank you Steve we really appreciate your feedback. Good customer service is our priority. Caroline.
★★★★★ 5/5
GoogleWe received excellent service from Peter Lane when we trusted them for selling our house. Very professional, thorough, efficient and very experienced staffs and management. We recommend their services for anyone looking for assistance in house sales.PositiveResponsiveness, Quality, Professionalism, Value
Liby · 22 June 2020
Agent replied · 21 June 2024
Thank you Liby..! Really pleased you were happy with the service you received.
★★★★★ 5/5
TrustpilotAbsolutely brilliant
Absolutely brilliant! Supportive, kept us regularly informed and found buyers in no time at all. Cath became a real friend to us when things began to get a little stressful!
Jennifer · 16 March 2022
Agent replied · 17 June 2024
Thank you for your feedback. It's always pleasing for a member of staff to hear when they've made a real difference.
★★★★★ 5/5
TrustpilotAll the staff were extremely helpful and professional
All the staff were extremely helpful, friendly and very professional. They always kept us up to date with regular contact, and helped progress the whole process so that we were able to complete as soon as possible. We were also able to arrange as many viewings as we needed before we completed
Carolyn · 13 April 2023
★★★★★ 5/5
TrustpilotFriendly & helpful
Peter Lane were very friendly and helpful along the process of our purchase. When we needed their support, they were responsive and proactive. I would use them again and recommend to others.
Kirsten · 25 October 2021
Agent replied · 17 June 2024
Dear Kirsten,Thank you very much for leaving us such a positive review.It was a pleasure working with you and we wish you all the best settling into your new home.Kind regardsPeter Lane and Partners
★★★★★ 5/5
TrustpilotGill was very helpful and communicative…
Gill was very helpful and communicative throughout the entire process.
Daniel · 7 July 2022
★★★★★ 5/5
Trustpilot5-stars 4 Peter Lane their customer…
5-stars 4 Peter Lane their customer service was outstanding everytime I had a problem they always got back to me within the hour friendly and caring would definitely recommend them
Nicky · 6 December 2021
Agent replied · 17 June 2024
Dear Nicky,We appreciate you taking the time to leave us such a nice review, it was a pleasure to work with you.Good luck for your onward move.Kind regardsPeter Lane and Partners
★★★★★ 5/5
TrustpilotPeter Lane proved to be a great agent…
Peter Lane proved to be a great agent to buy our latest property. They worked hard for both their clients, the vendors, and us, the buyers. It was slow process, with challenges along the way, not least those that Covid, lockdowns and remote working caused - but everyone that we encountered at Peter Lane was really helpful, really professional and perhaps most importantly HONEST! Thanks guys!
Carolyn · 13 February 2021
★★★★★ 5/5
TrustpilotVery hard working and made has much run…
Very hard working and made has much run has smooth for me has they could.
GB · 6 February 2025
★★★★★ 5/5
TrustpilotHave used Peter Lane for numerous…
Have used Peter Lane for numerous family home sales and purchases. Always found them to be professional with excellent communication.
Neil · 15 December 2022
Agent replied · 17 June 2024
Dear Neil,Thank you very much for your review.We appreciate you taking the time to do this, very pleased to have worked with you along the years.We wish you all the best in your new home.Kind regardsPeter Lane and Partners
★★★★★ 5/5
TrustpilotExcellent service
This is just to say a thank you to all at Peter Lane for being professional, friendly, and helpful over the last couple of months although we didn’t move forward with our house sale. We feel we could not have been in better hands and would highly recommend them, especially if you are retired and downsizing.
Gordon · 10 June 2022
★★★★★ 5/5
TrustpilotAn excellent estate agents with integrity.
An excellent estate agents with integrity and where customer service is outstanding. Throughout the house sale process, Peter Lane kept me fully informed and continually chased various parties to ensure the sale progressed to a successful conclusion. Professional and with a detailed knowledge of the local housing market.
David · 30 March 2023
★★★★★ 5/5
GooglePeter Lane St Neots, were brilliant regarding the purchasing of our new home, everything went like clockwork and they were always in contact providing regular updates along the way. House buying made easy. Thank you to all involved
Sharon · 23 June 2018
Agent replied · 21 June 2024
You are very welcome, its our pleasure! Gavin
★★★★★ 5/5
TrustpilotDelighted customer
I was delighted by the customer experience when I sold my house via Peter Lane. Peter Lane provided excellent customer service and were always on hand to offer support.
Noah · 9 August 2021
Agent replied · 17 June 2024
Thank you!
★★★★★ 5/5
TrustpilotWould highly recommend
All the staff at Peter Lane were great during our recent house sale. The initial consultation was friendly and non-pressured, the photographs brilliant, the following negotiations and advice swift and sensible. The after sales care was also great, with regular updates to keep the process moving. Would certainly use again, and would highly recommend.
Corinne · 24 July 2022
★★★★★ 5/5
TrustpilotGreat to deal with
Everyone we dealt with in the process of buying our property was helpful and more importantly friendly. I would certainly recommend Peter Lane based on our experience.
Andy · 9 November 2021
Agent replied · 17 June 2024
Dear Andy,Thank you for your kind words. We are very pleased to hear your experience with us was a good one.Wishing you all the best for the future.Kind regardsPeter Lane and Partners
★★★★★ 4/5
TrustpilotBuying through PeterLane
We found the viewing and offering process to be good. However, the solicitors that the agents suggested to the sellers to use, we found were uncommunicative, slow and highly unprofessional. They frustrated the process every step of the way. Initially the agents were not overly helpful but once they saw things from our point of view they were supportive and resolved the problems.
Victoria · 16 January 2021
★★★★★ 5/5
TrustpilotExcellent service and help from Cath at…
Excellent service and help from Cath at Peter Lane and Partners
Philip · 26 February 2025
★★★★★ 5/5
TrustpilotThis is the estate agents you want…
This is the estate agents you want selling your house! Great team, great comms and overall great service.
Anthony · 7 October 2022
Agent replied · 17 June 2024
Dear Anthony,Thank you so much for such a great review.We really appreciate it!Kind regardsPeter Lane and Partners
★★★★★ 5/5
TrustpilotSuperb service
Our house sale was quick and an easy process. The staff were very helpful and pleasant, especially when the exchange was coming to a close.
Dale · 1 November 2021
Agent replied · 17 June 2024
Dear DaleThank you very much for taking the time to leave us your positive feedback. It was a pleasure to work with you.Wishing you all the best for the future.Kind regardsPeter Lane & Partners
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