Every review we hold for the St Neots office, from every platform, shown as written. First names only.
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5/5
GoogleFrom the very beginning Louisa has been incredibly friendly, personable, knowledgeable and kind. She has always been so approachable and happy to answer any questions, making us feel completely at ease throughout the process. Weβre still in the process of purchasing our first home, but Louisa has already made such a positive impression on us. She genuinely goes above and beyond and is a real credit to the Haart team. Thank you, Louisa, for making such an exciting milestone even more enjoyable!
Also want to shout out Ella and Elle for being just as friendly and supportive !
Charlotte Β· 15 August 2026
Agent replied Β· 22 August 2026
Thank you for your 5 star review!! From all of the team here at haart in St.Neots :)
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5/5
GoogleWe just bought a house through haart and the team were super helpful and accomodating, particularly Ella. They made it really easy for us to do things like book additional viewings and to arrange different tradesmen to visit and do checks for us. Good communication throughout the whole process and no hard selling on things like using their mortgage advisor services. Never fealt any pressure from them and they did what they could to make the purchase go through nice and easily!
Jan Β· 22 July 2026
Agent replied Β· 22 August 2026
Thank you so much for your 5 star review! From all of the team here at haart St.Neots :)
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5/5
GoogleA big big thank you to all the team at Haart Estate Agents St Neots in our new house purchase.
Louisa, for doing all the viewings (sorry there was a few) you were always cheerful and smiling
and Ella you were a superstar and the purchase would not have happened without your help, due to the issues with solicitors for which I am very greatful. You went above and beyond.
Will use you again in the future.
Thanks again
Sharon Β· 22 July 2026
Agent replied
Hi Sharon, thank you for taking the time to leave us this lovely review!!! We were so pleased that your sale and purchase went through so quickly and with so little stress and we wish you both every happiness in your new home!! Thanks again from myself and all the team here at haart Estate Agents in St Neots.
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5/5
GoogleMy wife and I would like to say a huge thank you to Ella and Harriet for their outstanding support throughout.
From the beginning, Ella was fantastic. She kept us informed, followed things up whenever needed, and worked incredibly hard to help move things forward. From the first viewing, we immediately recognised that this is exactly the house we need. What stood out most was that we never felt like just another transaction. Ella genuinely cared and was always willing to go the extra mile.
Harriet also deserves special recognition for the work she put in behind the scenes. There were several occasions where she went above and beyond, but one in particular really stood out. On a Saturday, despite being committed elsewhere, she travelled a considerable distance to help ensure the deal stayed on track. That level of dedication and commitment is something you rarely come across and it certainly did not go unnoticed.
Property transactions can be stressful, but Ella and Harriet made the whole experience far easier than it could have been. Their professionalism, persistence, and exceptional customer service deserve recognition. ππ»
Thank you both for all your hard work. We are incredibly grateful for everything you did for us and would not hesitate to recommend you guys to anyone looking for an estate agent that genuinely cares about its clients.
Anas Β· 22 June 2026
Agent replied Β· 22 August 2026
Thank you soooo much for your 5 star review! We are so pleased! From all of the team here at haart in St.Neots :)
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5/5
GoogleWe have been looking for a property for so long and always felt people took us first to the most unwanted placesβ¦..to get rid of them, but Louisa Chalk always called me to inform me of places and took us today to the dream house our first property we want to buy, today she really took care of us in a way you would expect and treated us with with respect and dignity. She always advise us the best way to move forward and promptly gets things done. She is a lovely person and always smiling, I would love to buy my first property with an amazing person like her, Haart you better take good care of this Lady she is with goldβ¦.Thank you Louisa you have been absolutely outstanding
Ryan Β· 14 January 2026
Agent replied Β· 16 January 2026
Hello! This is such fantastic feedback to hear, thank you so much from all of the team here at haart in St.Neots :)
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5/5
GoogleLouisa was good at listening more than just speaking (having viewed over 100 properties with a previous purchase we have a good sample). She took the lead from us when viewing homes allowing us space to view, discuss and ask questions. When we asked further specific questions on a property we were viewing she got back to us soon as she got back to the office after the viewing. Thanks!
Sabrina Β· 22 March 2026
Agent replied Β· 20 March 2026
Thank you so much for your five star review!! From all of the team here at haart in St.Neots :)
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5/5
GoogleWe were selling my mother's house which adds extra stress over selling one's own property. However the team at Haart St Neots gave us a good valuation. As a result, a stream of viewings and several offers followed very quickly. They informed us at every step abiut the progress of these . Thanks to their efforts, we have gone from the initial meeting with Elle to exchanging contracts in less than 3 months. Any queries we had were answered quickly. It was incredibly straight forward. Everyone at Haart we dealt with was friendly and did a great job.
Laurence Β· 22 July 2026
Agent replied Β· 22 August 2026
Hello, Thank you so much for you five star review- It has been lovely working with you! From all of the team here at haart in St.Neots :)
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5/5
GoogleGreat service from Ella and the team in selling our house, always polite and helpful. Kept us updated at all stages of the sale.
We would definitely recommend Haart St Neots for selling or buying a property, great customer service
Angela Β· 22 May 2026
Agent replied Β· 22 August 2026
Hi Angela! Thanks so much for your 5 star review! It has been a joy working with you & we wish you all the best in your new home. From all of the team here at haart St.Neots
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5/5
GoogleLouisa has been first class in help purchasing our property through Haart,nothing has been to much trouble and always willing to help where she can, she has kept us updated regularly throughout the process and made a stressful time an easier process, thank you Louisa, highly recommend her
Paul Β· 6 March 2026
Agent replied Β· 20 March 2026
Hello, thank you for your five star review! From all of the team here at haart in St.Neots :)
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5/5
GoogleCan not recommend the St Neots highly enough, friendly and professional and they made you feel valued, if it was not for Ella and her team that continued pushing to get the sale over the line, I don't think it ever would have happened. β¦
Ryan Β· 22 March 2026
Agent replied Β· 20 March 2026
Thank you so much for your 5 star review!! From all of the team here at haart in St.Neots :)
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5/5
GoogleLouisa was good at listening more than just speaking (having viewed over 100 properties with a previous purchase we have a good sample). She took the lead from us when viewing homes allowing us space to view, discuss and ask questions. When β¦
Sabrina Β· 22 March 2026
Agent replied Β· 22 August 2026
Thank you so much for your five star review!! From all of the team here at haart in St.Neots :)
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5/5
GoogleLouisa was a great help buying my first property, very helpful and always answered my questions.
Lewis Β· 15 August 2026
Agent replied Β· 22 August 2026
Thank you so much for your five star review! From all of the team at haart in St.Neots :)!
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5/5
GoogleLouisa was very well informed and detailed with her answers. We look forward to continuing working with her in the future.
Anusuya Β· 22 May 2026
Agent replied Β· 22 August 2026
Hi Anusuya, Thank you so much for your 5 star review! From the team here at haart. :)
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5/5
GoogleLouisa Chalk has been wonderful. I will recommend.
Peggy Β· 15 August 2026
Agent replied Β· 22 August 2026
Thank you for your 5 star review!! From all of the team here at haart in St.Neots :)
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5/5
GoogleWe recently viewed a house with Louisa at Haart. Sheβs was honestly fab. When buying a new home, the whole process is so stressful and daunting. However, she made us feel so comfortable and she was non judgemental. She showed us around the home in a professional manner and answered all of our questions. When contacting her, sheβs quickly to respond and always friendly. Weβve seen a few homes now with a number of estate agents and she was one of the best.
Ellena Β· 17 December 2025
Agent replied Β· 16 January 2026
Thank you for your 5 star review! From all of the team here at haart in St.Neots :)
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5/5
GoogleFrom the off set the girls we have dealt with have gone above and beyond from phone calls to keep us up-to-date and even after selling they still help and keep us updated couldn't ask for a mire genuine estate agent if your looking to sell or buy then use these
Kerri Β· 22 July 2026
Agent replied Β· 22 August 2026
Thankyou for your five star review! - From all of the team here at haart in St.Neots :)
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5/5
GoogleThank you for our meeting today Olivia, very pleasant discussion, most helpful
Thank you so much
Sue x
Sue Β· 20 February 2026
Agent replied Β· 20 March 2026
Thank you for your 5 star review! - Haart of St Neots
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5/5
GoogleOlivia is excellent and very informative with understanding our needs. Very patient with us finding our property.
Yvonne Β· 20 February 2026
Agent replied Β· 20 March 2026
Thank you for your five star review! From all of the team here at haart St.Neots :) !
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1/5
GoogleVery disappointed in haart st.neots. when I started a purchase, they didn't declare probate wasn't granted until 2 months into it. The time frame kept changing and getting longer, which put me into a difficult situation mentally and physically. In the end I had no choice but to pull out which cost me a lot of money on solicitor fees and surveyor report. My big question was, where is the sellers checks that they are aloud to sell? I had to prove I could afford the property before they accepted my offer
Scott Β· 18 September 2025
Agent replied Β· 22 April 2026
Thank you for sharing your experience with us. We're sorry to hear about the difficulties you faced, and we assure you this isn't the standard we strive for.
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5/5
GoogleI have had a number of dealings with Haart now and my most recent viewing was with a lovely lady named Louisa Chalk. Very professional, answered all my questions and got back to me about things she didn't know. She has always followed up wirh a phone call, sent me new potential properties and I look forward to viewing more properties with her and hopefully purchasing my next investment.
All the best
Matt
Matthew Β· 18 October 2025
Agent replied Β· 16 January 2026
Hello! Thank you so much for your 5 star review! From all of the team here at haart St.Neots :)
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5/5
GoogleSean Sumbillo, of Haart Estate Agent, was an amazing help when it came to selling my late fatherβs house. It ended up being a protracted sale due to having to await probate. However, Sean kept in touch throughout the seventh month process and I felt that he was tracking the situation and doing everything to ensure a smooth sale. A very polite and personable gentleman who I would happily ask to help me sell a house again in the future.
Helen Β· 30 April 2023
Agent replied Β· 30 July 2023
Hello Helen, thank you so much for your kind feedback and your 5 * review! From all of the team here at haart in St.Neots
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5/5
GoogleI'm currently in the middle of selling my property through Haart Estate Agents and have been dealing with Benjamin Starr in the process
Ben has been absolutely brilliant throughout offering great advise and support and has taken away alot of the stresses and strains that come with buying and selling.
His communication has been excellent from the start and he is a very friendly and approachable person and I'm very happy that he has been dealing with the sale and I would be more than happy to recommend him to people in the future.
Shaun Β· 30 April 2023
Agent replied Β· 30 July 2023
Hello Shaun! Thanks so much for your lovely 5 star review!! From all of the team here at haart in St.Neots
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5/5
GoogleThe Haart team at St Neots have been extraordinarily helpful. Olivia, who is the newest team member, has gone out of her way to help me in the confusing process of selling my property and buying another. Thank you for helping me! Iβm happy to recommend you to all new buyers and sellers. Iβm very grateful.
Jacqui Β· 20 February 2026
Agent replied Β· 20 March 2026
Hello Jacqui!! Thanks so much for your five star review! from all of the team here at haart in St.Neots
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5/5
GoogleIβve recently purchased my first home and, from start to finish, Haart were fantastic.
I met with Sean and George who showed me round the first viewing and the second respectively. Both were great and made it such a great experience. Werenβt pushy salesmen and allowed me to take it in at my own pace.
Ella, the branch manager, was great when it came to communicating between me, the sellers, and the solicitors. She gave me frequent calls to check in and was always super friendly and reassuring when things went a bit slow.
Definitely a great estate agency to buy or sell through.
Thanks guys !
Adam
Adam Β· 13 January 2023
Agent replied
Hello Adam, Thanks so much for your glowing review! We are all so happy you have secured your first home & we wish you all the very best for the future. From all of the team here at haart in St.Neots
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