Trusted Agent profile

haart reviews

β˜…β˜…β˜…β˜…β˜… Excellent

494 reviews across 2 platforms

37 Market Square, St Neots PE19 2AR

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haart's St Neots office at 37 Market Square is rated 4.9 out of 5 across 494 reviews on two platforms, including 472 Google reviews rated 4.9. The 22 Facebook count is for the whole business. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026. Checked 9 October 2026.

Google logo

4.9 / 5

472

Reviews on Google

This office

Facebook logo

3.5 / 5

22

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for haart. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the St Neots office, from every platform, shown as written. First names only.

5/5

Google

From the very beginning Louisa has been incredibly friendly, personable, knowledgeable and kind. She has always been so approachable and happy to answer any questions, making us feel completely at ease throughout the process. We’re still in the process of purchasing our first home, but Louisa has already made such a positive impression on us. She genuinely goes above and beyond and is a real credit to the Haart team. Thank you, Louisa, for making such an exciting milestone even more enjoyable! Also want to shout out Ella and Elle for being just as friendly and supportive !

Charlotte Β· 15 August 2026

Agent replied Β· 22 August 2026

Thank you for your 5 star review!! From all of the team here at haart in St.Neots :)

5/5

Google

We just bought a house through haart and the team were super helpful and accomodating, particularly Ella. They made it really easy for us to do things like book additional viewings and to arrange different tradesmen to visit and do checks for us. Good communication throughout the whole process and no hard selling on things like using their mortgage advisor services. Never fealt any pressure from them and they did what they could to make the purchase go through nice and easily!

Jan Β· 22 July 2026

Agent replied Β· 22 August 2026

Thank you so much for your 5 star review! From all of the team here at haart St.Neots :)

5/5

Google

A big big thank you to all the team at Haart Estate Agents St Neots in our new house purchase. Louisa, for doing all the viewings (sorry there was a few) you were always cheerful and smiling and Ella you were a superstar and the purchase would not have happened without your help, due to the issues with solicitors for which I am very greatful. You went above and beyond. Will use you again in the future. Thanks again

Sharon Β· 22 July 2026

Agent replied

Hi Sharon, thank you for taking the time to leave us this lovely review!!! We were so pleased that your sale and purchase went through so quickly and with so little stress and we wish you both every happiness in your new home!! Thanks again from myself and all the team here at haart Estate Agents in St Neots.

5/5

Google

My wife and I would like to say a huge thank you to Ella and Harriet for their outstanding support throughout. From the beginning, Ella was fantastic. She kept us informed, followed things up whenever needed, and worked incredibly hard to help move things forward. From the first viewing, we immediately recognised that this is exactly the house we need. What stood out most was that we never felt like just another transaction. Ella genuinely cared and was always willing to go the extra mile. Harriet also deserves special recognition for the work she put in behind the scenes. There were several occasions where she went above and beyond, but one in particular really stood out. On a Saturday, despite being committed elsewhere, she travelled a considerable distance to help ensure the deal stayed on track. That level of dedication and commitment is something you rarely come across and it certainly did not go unnoticed. Property transactions can be stressful, but Ella and Harriet made the whole experience far easier than it could have been. Their professionalism, persistence, and exceptional customer service deserve recognition. πŸ™ŒπŸ» Thank you both for all your hard work. We are incredibly grateful for everything you did for us and would not hesitate to recommend you guys to anyone looking for an estate agent that genuinely cares about its clients.

Anas Β· 22 June 2026

Agent replied Β· 22 August 2026

Thank you soooo much for your 5 star review! We are so pleased! From all of the team here at haart in St.Neots :)

5/5

Google

We have been looking for a property for so long and always felt people took us first to the most unwanted places…..to get rid of them, but Louisa Chalk always called me to inform me of places and took us today to the dream house our first property we want to buy, today she really took care of us in a way you would expect and treated us with with respect and dignity. She always advise us the best way to move forward and promptly gets things done. She is a lovely person and always smiling, I would love to buy my first property with an amazing person like her, Haart you better take good care of this Lady she is with gold….Thank you Louisa you have been absolutely outstanding

Ryan Β· 14 January 2026

Agent replied Β· 16 January 2026

Hello! This is such fantastic feedback to hear, thank you so much from all of the team here at haart in St.Neots :)

5/5

Google

Louisa was good at listening more than just speaking (having viewed over 100 properties with a previous purchase we have a good sample). She took the lead from us when viewing homes allowing us space to view, discuss and ask questions. When we asked further specific questions on a property we were viewing she got back to us soon as she got back to the office after the viewing. Thanks!

Sabrina Β· 22 March 2026

Agent replied Β· 20 March 2026

Thank you so much for your five star review!! From all of the team here at haart in St.Neots :)

5/5

Google

We were selling my mother's house which adds extra stress over selling one's own property. However the team at Haart St Neots gave us a good valuation. As a result, a stream of viewings and several offers followed very quickly. They informed us at every step abiut the progress of these . Thanks to their efforts, we have gone from the initial meeting with Elle to exchanging contracts in less than 3 months. Any queries we had were answered quickly. It was incredibly straight forward. Everyone at Haart we dealt with was friendly and did a great job.

Laurence Β· 22 July 2026

Agent replied Β· 22 August 2026

Hello, Thank you so much for you five star review- It has been lovely working with you! From all of the team here at haart in St.Neots :)

5/5

Google

Great service from Ella and the team in selling our house, always polite and helpful. Kept us updated at all stages of the sale. We would definitely recommend Haart St Neots for selling or buying a property, great customer service

Angela Β· 22 May 2026

Agent replied Β· 22 August 2026

Hi Angela! Thanks so much for your 5 star review! It has been a joy working with you & we wish you all the best in your new home. From all of the team here at haart St.Neots

5/5

Google

Louisa has been first class in help purchasing our property through Haart,nothing has been to much trouble and always willing to help where she can, she has kept us updated regularly throughout the process and made a stressful time an easier process, thank you Louisa, highly recommend her

Paul Β· 6 March 2026

Agent replied Β· 20 March 2026

Hello, thank you for your five star review! From all of the team here at haart in St.Neots :)

5/5

Google

Can not recommend the St Neots highly enough, friendly and professional and they made you feel valued, if it was not for Ella and her team that continued pushing to get the sale over the line, I don't think it ever would have happened. …

Ryan Β· 22 March 2026

Agent replied Β· 20 March 2026

Thank you so much for your 5 star review!! From all of the team here at haart in St.Neots :)

5/5

Google

Louisa was good at listening more than just speaking (having viewed over 100 properties with a previous purchase we have a good sample). She took the lead from us when viewing homes allowing us space to view, discuss and ask questions. When …

Sabrina Β· 22 March 2026

Agent replied Β· 22 August 2026

Thank you so much for your five star review!! From all of the team here at haart in St.Neots :)

5/5

Google

Louisa was a great help buying my first property, very helpful and always answered my questions.

Lewis Β· 15 August 2026

Agent replied Β· 22 August 2026

Thank you so much for your five star review! From all of the team at haart in St.Neots :)!

5/5

Google

Louisa was very well informed and detailed with her answers. We look forward to continuing working with her in the future.

Anusuya Β· 22 May 2026

Agent replied Β· 22 August 2026

Hi Anusuya, Thank you so much for your 5 star review! From the team here at haart. :)

5/5

Google

Louisa Chalk has been wonderful. I will recommend.

Peggy Β· 15 August 2026

Agent replied Β· 22 August 2026

Thank you for your 5 star review!! From all of the team here at haart in St.Neots :)

5/5

Google

We recently viewed a house with Louisa at Haart. She’s was honestly fab. When buying a new home, the whole process is so stressful and daunting. However, she made us feel so comfortable and she was non judgemental. She showed us around the home in a professional manner and answered all of our questions. When contacting her, she’s quickly to respond and always friendly. We’ve seen a few homes now with a number of estate agents and she was one of the best.

Ellena Β· 17 December 2025

Agent replied Β· 16 January 2026

Thank you for your 5 star review! From all of the team here at haart in St.Neots :)

5/5

Google

From the off set the girls we have dealt with have gone above and beyond from phone calls to keep us up-to-date and even after selling they still help and keep us updated couldn't ask for a mire genuine estate agent if your looking to sell or buy then use these

Kerri Β· 22 July 2026

Agent replied Β· 22 August 2026

Thankyou for your five star review! - From all of the team here at haart in St.Neots :)

5/5

Google

Thank you for our meeting today Olivia, very pleasant discussion, most helpful Thank you so much Sue x

Sue Β· 20 February 2026

Agent replied Β· 20 March 2026

Thank you for your 5 star review! - Haart of St Neots

5/5

Google

Olivia is excellent and very informative with understanding our needs. Very patient with us finding our property.

Yvonne Β· 20 February 2026

Agent replied Β· 20 March 2026

Thank you for your five star review! From all of the team here at haart St.Neots :) !

1/5

Google

Very disappointed in haart st.neots. when I started a purchase, they didn't declare probate wasn't granted until 2 months into it. The time frame kept changing and getting longer, which put me into a difficult situation mentally and physically. In the end I had no choice but to pull out which cost me a lot of money on solicitor fees and surveyor report. My big question was, where is the sellers checks that they are aloud to sell? I had to prove I could afford the property before they accepted my offer

Scott Β· 18 September 2025

Agent replied Β· 22 April 2026

Thank you for sharing your experience with us. We're sorry to hear about the difficulties you faced, and we assure you this isn't the standard we strive for.

5/5

Google

I have had a number of dealings with Haart now and my most recent viewing was with a lovely lady named Louisa Chalk. Very professional, answered all my questions and got back to me about things she didn't know. She has always followed up wirh a phone call, sent me new potential properties and I look forward to viewing more properties with her and hopefully purchasing my next investment. All the best Matt

Matthew Β· 18 October 2025

Agent replied Β· 16 January 2026

Hello! Thank you so much for your 5 star review! From all of the team here at haart St.Neots :)

5/5

Google

Sean Sumbillo, of Haart Estate Agent, was an amazing help when it came to selling my late father’s house. It ended up being a protracted sale due to having to await probate. However, Sean kept in touch throughout the seventh month process and I felt that he was tracking the situation and doing everything to ensure a smooth sale. A very polite and personable gentleman who I would happily ask to help me sell a house again in the future.

Helen Β· 30 April 2023

Agent replied Β· 30 July 2023

Hello Helen, thank you so much for your kind feedback and your 5 * review! From all of the team here at haart in St.Neots

5/5

Google

I'm currently in the middle of selling my property through Haart Estate Agents and have been dealing with Benjamin Starr in the process Ben has been absolutely brilliant throughout offering great advise and support and has taken away alot of the stresses and strains that come with buying and selling. His communication has been excellent from the start and he is a very friendly and approachable person and I'm very happy that he has been dealing with the sale and I would be more than happy to recommend him to people in the future.

Shaun Β· 30 April 2023

Agent replied Β· 30 July 2023

Hello Shaun! Thanks so much for your lovely 5 star review!! From all of the team here at haart in St.Neots

5/5

Google

The Haart team at St Neots have been extraordinarily helpful. Olivia, who is the newest team member, has gone out of her way to help me in the confusing process of selling my property and buying another. Thank you for helping me! I’m happy to recommend you to all new buyers and sellers. I’m very grateful.

Jacqui Β· 20 February 2026

Agent replied Β· 20 March 2026

Hello Jacqui!! Thanks so much for your five star review! from all of the team here at haart in St.Neots

5/5

Google

I’ve recently purchased my first home and, from start to finish, Haart were fantastic. I met with Sean and George who showed me round the first viewing and the second respectively. Both were great and made it such a great experience. Weren’t pushy salesmen and allowed me to take it in at my own pace. Ella, the branch manager, was great when it came to communicating between me, the sellers, and the solicitors. She gave me frequent calls to check in and was always super friendly and reassuring when things went a bit slow. Definitely a great estate agency to buy or sell through. Thanks guys ! Adam

Adam Β· 13 January 2023

Agent replied

Hello Adam, Thanks so much for your glowing review! We are all so happy you have secured your first home & we wish you all the very best for the future. From all of the team here at haart in St.Neots

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Questions about haart

How many reviews does haart have?

haart's St Neots office has 494 reviews across two platforms: 472 on Google, 22 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is haart's rating?

haart is rated 4.9 out of 5 across all 494 reviews, and 4.9 out of 5 on Google from 472 reviews, checked 9 October 2026.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, St Neots won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's St Neots office?

haart, 37 Market Square, St Neots PE19 2AR.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.