Every review we hold for the St Neots office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleWe would highly recommend Bennett Lorusso. Alan and Mike are so knowledgeable and friendly. Our house was on the market for quite a long time, but throughout the entire process they remained positive, proactive and incredibly supportive. They kept us regularly updated, communicated clearly, and always provided helpful advice whenever we needed it.
We'd especially like to thank Laura, who guided us through the sales process from start to finish. She was always on hand to answer questions, chase solicitors when needed, and help us navigate what can often be a stressful experience. Her dedication and professionalism made a real difference, and we're very grateful for all of her hard work.
Thank you to everyone at Bennett Lorusso for helping us successfully sell our home.
Rebecca Β· 11 July 2026
Agent replied Β· 11 October 2026
Thank you very much, it's what we do! We hope you are all very happy in your new home.
β
β
β
β
β
5/5
GoogleWe wanted to leave a huge thank you to Bennett Lorusso Estate Agents for helping us through the journey of buying our first home.
Alan was the very first estate agent we met, and honestly, he was like a walking encyclopaedia of knowledge about St Neots. As we werenβt local to the area, this was incredibly valuable and genuinely helped us feel more confident about where we were buying. He was always approachable, informative, and went above and beyond for us on multiple occasions throughout the process.
A massive shoutout also has to go to Laura, who guided us, two first-time buyers operating almost entirely on vibes and Google searches, through every step with patience, kindness, and reassurance. Nothing ever felt like too much trouble, and she always made us feel supported, even when we probably asked the same question five different ways!
The whole team made what could have been a stressful process feel so much smoother, and weβre incredibly grateful for all their help.
Thank you again from both of us!
Andrew & Rhiannon
Andy Β· 11 June 2026
Agent replied Β· 11 October 2026
Thanks so much, it's what we do! We hope you'll be very happy in your first home.
β
β
β
β
β
5/5
GoogleWe recently purchased our new property through Bennett Lorusso & would highly recommend them to anybody looking to buy/sell their property. The communcation was excellent throughout the process, the team were always on hand to answer any questions promptly. Laura was great in keeping us fully updated on the progress of our move. Thanks again!
Harry Β· 27 September 2026
Agent replied Β· 11 October 2026
Thank you Harry, we hope you are all very happy in your new home.
β
β
β
β
β
5/5
GoogleWe recently completed both sale and purchase and would highly recommend Bennett Lorusso. The entire team is friendly and quick to respond and freely offerred advice when asked. We were the middle party in a short chain where the start wanted to move fast and the end wanted more time. And Laura kept us informed and was on hand to answer any questions we had about the state of the chain.
We're very happy in our new property and would absolutely consider Bennett Lorusso again should we need it.
Siobhan Β· 11 March 2026
Agent replied Β· 14 April 2026
Thank you Siobhan, we're very pleased to have assisted you in your move.
β
β
β
β
β
5/5
GoogleWe are so pleased we chose Bennett Lorusso to sell our property. It was our first time selling and buying in tandem so it was all unknown to us but Mike put our minds at ease on the first valuation meeting, explaining the process, timescales, and bought his research along of similar properties in the area to show the reasoning behind his valuation.
Alan then came to take photos of the property shortly after which were amazing, and he talked us through how the viewings would go. We especially liked that when viewings took place, they were always accompanied by Alan/Mike, they still gave you time to think and have a chat without being on your shoulder, but it put our minds at ease when having unknown people in our house.
Laura is just an absolute star! Whenever we had any questions, she would always answer so quickly (having the WhatsApp chat was great), and she explained it all in terms we actually understood. She continuously chased up solicitors and liaised with the other estate agents to keep us all in the loop, but also told us who we could contact to help try and speed things along too.
Cannot recommend the team enough, they were great from start to finish. Thank you!
Chris Β· 13 February 2026
Agent replied Β· 14 April 2026
Really pleased to have helped you with your move, we hope you are all very happy in your new home...
β
β
β
β
β
5/5
GoogleBennett Lorusso were professional and a pleasure to work with from start to finish. My first interactions were with Alan who was very informative and found answers to my many questions. Once our offer had been accepted we dealt with Laura, she was very efficient at chasing up solicitors throughout the process, and gave me weekly updates. We will always be grateful for the team at Bennett Lorusso, for securing our dream home for us. Thank you guys, I have the sense you went above and beyond for us!
Jack Β· 13 February 2026
Agent replied Β· 14 April 2026
Very happy to have been of assistance Jack, we look forward to seeing it soon.
β
β
β
β
β
5/5
GoogleI have used Bennett and Lorusso to buy a flat. Because of my conveyancing solicitor issues the purchase took ages, but during this term, Bennet & Lorusso estate agents have been always so patient, so polite, and super friendly and helpful to me and tried to speed up the process. They always acted to solve problems and always showed customer first approach during my experience. Laura followed up my case and she has been always very responsive. Also I thank Mike and Alan, as they helped me lots since day one. I recommend them for an excellent property purchase experience.
Ozcan Β· 18 October 2025
Agent replied Β· 16 January 2026
So pleased we finally got you in to your new home, we hope you will be very happy there...
β
β
β
β
β
5/5
GoogleSold our property with Bennett Lorusso earlier this year. Very professional team, from valuation to sold, it was all very quick and smooth. Laura was very on the ball with chasing solicitors, making everything go through smoothly.
There was even an incident where we accidentally locked ourselves out of my house one evening, and as I passed my spare key to Bennett Lorusso I couldn't get back in. Alan very kindly went back to the office after hours and gave me the key.
B Β· 14 September 2025
Agent replied Β· 14 April 2026
Glad we were able to help - we always strive to do our best for all involved!
β
β
β
β
β
5/5
GoogleGreat experience from start to finish. Alan was very knowledgeable about the property and the area in general and was incredibly helpful throughout the process. Laura did a fantastic job of ensuring everything progressed quickly and smoothly, and always answered my queries speedily.
Sarah Β· 11 July 2026
Agent replied Β· 11 October 2026
Thank you for your kind words Sarah, we hope you are very happy in your new home.
β
β
β
β
β
5/5
GoogleThe whole team at Bennett Lorusso have been great from start to finish - Especially Laura has been exceptional, She's always been on it with chasing solicitors and updating us on our moving progress every chance she gets! Thankyou so much!
Becky Β· 11 June 2026
Agent replied Β· 11 October 2026
Thank you Becky, was a pleasure to help you. Hope you'll be very happy in your new home...
β
β
β
β
β
5/5
GoogleThis is one of the best Estate Agents that we have ever used and would highly recommend them! They are very knowledgeable, with good local knowledge and experience, empathetic and caring, as well as patient and pro-active in guiding through the processes and procedures. We can not thank them enough for such a wonderful service, which is sadly very rare to find. We would sincerely recommend them to anyone looking to sell or buy their next property as you will definitely be in good hands, regardless of your situation. Thank you to a fantastic team for all your work and care in a challenging time. We will certainly be in touch again should we ever need the services of a great estate agent again! ππ» Mary & Andrew
Andrew Β· 11 August 2026
Agent replied Β· 11 October 2026
You are very welcome, it was a pleasure to deal with you both. We hope you are very happy in your new home...
β
β
β
β
β
5/5
GoogleWe recently bought our home with Bennett Lorusso and had a really positive experience. Mike and Alan were polite, professional, and a pleasure to deal with during the viewing and offer stage. However, the real star for us as buyers, was Laura.
From the moment our offer was accepted, Laura took over and was simply outstanding. She kept in regular contact throughout the entire process, was always reachable for any queries, and made sure we were kept informed- more so than any other professional involved in the chain. Her communication was clear, consistent, and reassuring - we honestly felt like we were her only clients (even though we know that wasn't the case!).
Buying a home can be a hugely stressful experience, but Bennett Lorusso made it feel smooth and manageable. Weβre so grateful to Laura for her dedication and we would highly recommend Bennett Lorusso.
Lilly Β· 14 June 2025
Agent replied Β· 14 April 2026
Thank you so much Lilly, we hope you are settling in well to your new home.
β
β
β
β
β
5/5
GoogleWell, what can we say apart from praises as to how the purchase of our house went through with Bennet Lorusso Estate Agents in St Neots, Cambridgeshire
From the moment we booked the viewing to putting in an offer through to completion, working with the whole team was a joy.
We viewed the House with Mike and were pleasantly surprised by how informative the viewing was, all our questions were answered there and then, with the expert knowledge of the area
No waiting around for answers, and the few questions we did have after putting an offer on the property, the answers from the vendors were passed through to us without delay.
And what we found was the professional approach all showed to us, especially Laura, who kept us in the loop all the way along through to completion.
They took a lot of pressure off our minds, knowing we were in good hands, and believe me when I say it made a lot of heartfelt difference to us, because like everyone, we were dreading the whole process.
So if you're looking to buy a property in and around St Neots, let Bennett Lorusso show you how things should be done the right way, where you come first, and not just a sales pitch.
Would we recommend Bennett Lorusso? Yes, we would, as the first port of call, see what they have on their books
DAVE Β· 21 May 2025
Agent replied Β· 14 April 2026
You're very welcome Dave, we hope you're settling in well to your new home.
β
β
β
β
β
5/5
GoogleReally pleased with Bennett Lorusso and the sale of our property. Laura was great with chasing solicitors during the time leading to exchange and would update us often. They are competitive with their fee % in comparison to other agencies. Although viewings were a little quiet due to the worry about mortgage fees increasing at the time we went on the market and the property came with pros and cons-estate, parking, size of garden. They did manage to get those who viewed back in on 2nd viewings which was what we needed and eventually how we got the sale.
They also dealt with our purchase with up most dignity, as it was put on the market when it shouldn't have been due to a family member having pound signs in their eyes. This must have been difficult for viewings as we were always going to have the property, regardless of the viewings. Again they dealt with this extremely difficult situation professionally.
Jody Β· 14 April 2025
Agent replied Β· 24 October 2024
Thanks Jody, we hope you and the family are settling in well to your new home and were glad to be of help.
β
β
β
β
β
5/5
GoogleI recently purchased a property with Bennett Lorusso and I can't recommend them enough. From my first viewing with Alan, the team have been so supportive. I also want to give a special praise and thank you to Laura, who has been unbelievable throughout this process. She always kept me in the loop with any conversations that were happening in the background, always got back to emails, has a wealth of information about the process (especially as a first time buyer, this was so helpful). The process from start to finish has been really positive and I would use them again in the future. Thank you Bennett Lorusso!
Rebecca Β· 14 April 2025
Agent replied Β· 24 October 2024
Thank you for the wonderful review Rebecca, we hope you will be very happy in your new home.
β
β
β
β
β
5/5
GoogleBennett Lorusso have been very supportive with our purchase, right from the start. Any queries we had Laura, Mike & Alan would respond very quickly, which we really appreciated. Nothing was ever too much trouble for them. The team would always keep us upto date on a regular basis. Laura was brilliant, always communicating with us in the background. Offering good advice.
I would totally recommend Bennett Lorusso whether you were selling your property or buying one.
Thankyou Jayne & Michael
Jayne Β· 14 April 2025
Agent replied Β· 24 October 2024
Thankyou Jayne, we hope you are settling in nicely to your new home.
β
β
β
β
β
5/5
GoogleWe canβt thank Bennett Lorusso enough for everything they have done for us through the sale of our house and purchase of another.
Although my partner had previously bought a property, this was my first time selling and buying a property. From the outset Mike made me feel at ease and went through the selling process with me. He was always happy to answer questions and give guidance along the way. Our house sold within a matter of weeks!
Our purchase journey however was not so smooth ( bought through other agents) but Laura was on hand to help, advise and chase solicitors etc whenever we needed. Lauraβs after sales service was second to none!
I would truly recommend Bennett Lorusso to anyone thinking of buying or selling their property.
Mel Β· 14 April 2025
Agent replied Β· 10 December 2024
Thank you very much for your kind words, we hope you are very happy in your new home.
β
β
β
β
β
4/5
GoogleFriendly & approachable agents.
Any queries we had over our property purchase were quickly & professionally dealt with. Laura was efficient & helpful with all the administration.
Helen Β· 11 July 2026
Agent replied Β· 11 October 2026
Thank you Helen, it was a pleasure to work with you. We hope you are very happy in your new home.
β
β
β
β
β
5/5
GoogleBennett Lorusso did an amazing job from beginning to end with the sale of my flat. Mike and Alan were great at communicating with me for viewings and any information I required. Laura did an amazing job after we sold helping to follow up with everyone involved and kept me in the loop with everything that was going on. Would definitely recommend this estate agents to anyone selling or buying in St Neots!
Lauren Β· 14 April 2025
Agent replied Β· 14 April 2026
Thank you Lauren, we hope you are very happy in your new home.
β
β
β
β
β
5/5
GoogleBennett Lorusso dealt with both a quote for my late mother's house and the sale of my property.
My experience is of a highly professional, honest and hard-working team. The personal and friendly customer service is so seldom found nowadays and I can highly recommend this wonderful firm.
J Β· 11 September 2026
Agent replied Β· 11 October 2026
Thanks so much, we were very happy to be able to help you.
β
β
β
β
β
4/5
GoogleWe have recently bought a House listed by Bennett Lorusso, Have to say Laura was amazing and super helpful and always giving Detailed updates throughout the process. Despite complications. Highly Recommend!
Danny Β· 20 January 2026
Agent replied Β· 27 January 2026
Thank you Danny, we're very glad to have been of assistance and hope you have many happy years in your new home.
β
β
β
β
β
5/5
GoogleSuperb service from start to finish. Mike and Alan organised, and attended, all the viewings for the property. Laura kept us up to date with the house sale. Excellent communication throughout and everyone made the sale stress-free. I would recommend Bennett Lorusso and wouldn't hesitate to use them again.
Debbie Β· 14 July 2025
Agent replied Β· 14 April 2026
Thank you Debbie, we always aim to make the process as stress free as possible for all involved.
β
β
β
β
β
5/5
GoogleAbsolutely would recommend as a local estate agents, Mike, Alan & Laura went above and beyond to help us with the sale of our property (twice 1st buyer pulled out). We are so grateful for them helping us with our dream of moving to the seaside. β€οΈ
Andi Β· 14 July 2025
Agent replied Β· 14 April 2026
So pleased we helped to make your dream to come true... Enjoy the seaside!
β
β
β
β
β
5/5
GoogleGreat experience with Bennett Lorusso. The team was friendly and very responsive, especially Laura who chased solicitors regularly and shared status updates with everyone. Highly recommended!
Graham Β· 14 January 2026
Agent replied Β· 16 January 2026
Thanks Graham. We hope you will both be very happy in your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.