Every review we hold for the St. Leonards-On-Sea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI cannot rate this agency high enough. From the moment I met Rachael I knew I was in the best hands. She is professional, approachable, and kind. She guided me through the process and made the experience totally hassle free. I am now about to move into the perfect property for me and my family and it’s all thanks to this wonderful agency. Thank you!!PositiveResponsiveness, Quality, Professionalism, Value
Anna · 27 August 2022
Agent replied · 26 August 2024
HI Anna, thank you very much for your review. It makes an amazing diffence. We hope you enjoy your new house. Thanks again. Jon
★★★★★ 5/5
GoogleI can’t recommend M&W highly enough. From valuation to completion they worked as a team. They took all my feedback on board and communicated with me after each viewing. They got me sale that I wanted and made sure the timing worked out impeccably. They know their area and the market inside out, if you are looking to sell I wouldn’t hesitate to go with them. #DREAMTEAM!
Dorin · 27 August 2022
Agent replied · 26 August 2024
Thank you so much, really happy we found you a buyer. Appreciate your feedback as it helps so much. best wishes Jon, Luke, Jasmine
★★★★★ 5/5
GoogleI had a great experience with this service! The customer service was excellent, very friendly, polite, and always willing to answer any questions I had. They made the whole process smooth and stress-free. I highly recommend them to anyone looking for a new home to rent
Fathimath · 14 July 2025
★★★★★ 5/5
GoogleRachael has been an excellent letting agent to deal with.
She is professional, kind and very efficient.
For this reason I will highly recommend M&W
Cloe · 28 May 2024
★★★★★ 5/5
GoogleAlways supportive .. helpful interms of documentation and after check in team is very professional they have all solution for your problem..bgood job guys .. hope to hire you in future. Thank you and special thanks to Rachel for quick support
Hitesh · 14 April 2023
★★★★★ 5/5
GoogleM&W estate agents exceeded our expectations.
They efficiently sold our house and secured our new one, all within a smooth 3-months process.
Their team was incredibly supportive, responsive, and professional throughout.
Highly recommended!
Bente · 14 October 2025
★★★★★ 5/5
GoogleJon and his team were incredible. They helped make sure we got a good property at a very good price. I would 100% recommend to anyone who is interested in property in the area to give them a call asap.
Adam · 14 April 2023
★★★★★ 5/5
GoogleWhat can I say, this is a fantastic company. They helped us with finding a property in an area that they do not service, recommended a fantastic financial adviser and gave us some inside info on the property we were buying that helped us to make a swift purchase well under the market value. We didn't even do business with them unfortunately but I can whole heatedly recommend these chaps for their outstanding help and advice.
NICK · 28 August 2018
Agent replied · 26 August 2024
Thank you Nick, best wishes to you all and I will pass this on to Nick Jukes. Good Luck and welcome to St leonards.
★★★★★ 5/5
GoogleRachael was amazing! Everything was so simple, couldn’t have made the process better. She is so kind and got back to us straight away, now we are in our dream first flat and I couldn’t be happier!
Chloe · 14 April 2023
★★★★★ 5/5
GoogleIf you need the best help available for your sales or letting needs these are your number 1 choice to go to. These guys will bend over backwards to help and will go above and beyond. We simply could not praise MandW more highly. Five stars!!!!!!
Leigh · 14 April 2025
★★★★★ 5/5
GoogleI found Edward at M&W to be responsive and tenacious with the sale of our property in St Leonards. Edward did most of the viewings and was always cheerful and positive about our property. I would like to thank him and the team for all their help during the process. I would use them again had I not moved out of the area.PositiveResponsiveness, Professionalism, Value
Lou · 27 August 2021
Agent replied · 26 August 2024
Hi Lou thanks so much for the review and I'm glad Edward exceeded your expectations. Best of luck in your new house. Jon, Luke Edward and Jasmine
★★★★★ 5/5
GoogleSorry this made me laugh, I rang them thinking they was a meat company, they was so so polite, so lovely and made me giggle when I asked where my meat order was!!! Very lovely people
Sarah · 14 April 2024
Agent replied · 26 August 2024
Hi Sarah, just spoke to Rachael she's still laughing about it as well. Best wishes. Jon
★★★★★ 5/5
GoogleM & W were the Estate Agents for the retirement flat my Nan was buying in Hastings and were very helpful throughout the entire process.
David · 28 August 2017
Agent replied · 26 August 2024
That's David I'm glad we got there in the end. Best wishes
★★★★★ 5/5
GoogleRachael Burrows the lettings manager helped us to rent our property. M&W have a very helpful, professional highly motivated team who helped to make letting our property go smoothly. Rachael always responded quickly to any enquiries we had and made sure she found our property suitable tenants. We are very happy with the service provided.
Shirley · 27 August 2022
Agent replied · 26 August 2024
Hi Shirley really appreciate your feedback, Its always great to know you are happy with our service.
best wishes
Jon
★★★★★ 5/5
GoogleAn estate agent with integrity! - unusual for the industry, especially in St Leonard’s!
Thank you for all your help, support and good humour over the last year.
Maya · 14 September 2025
★★★★★ 5/5
GoogleRachael has been great to deal with. Very responsive and communicative making our move so much easier
Melissa · 14 April 2024
★★★★★ 5/5
GoogleWe had the wonderful experience of finding a place to rent in St Leonards with Rachael Burrows. It was a very easy and straight forward process expertly provided by Rachael. Thank you
George · 14 April 2024
Agent replied · 26 August 2024
HI George, we're really happy it's all worked out and you've taken the time to give us feedback. it really means a lot. Best wishes
★★★★★ 1/5
GoogleThey don’t respond to complaints, they just ignore you.
Amber · 27 March 2025
Agent replied · 16 April 2025
Hi Amber, we can't find any correspondence from you relating to a complaint. From the attached photographs, it appears there is rubbish on the pavement and I understand from this area they use bags, which may have caused the waste to fall out. If this is the tenants waste, we have asked them to remove this. If you wish to discuss further on this matter so we can better understand, please do email us on lettings@mandwsalesandlettings.co.uk. Many thanks
★★★★★ 5/5
GoogleI have a need to share...Rachel who has been assisting me with a maintenance issue is an absolute star. She went the extra mile.
Thank you Rachel …
Michelle · 14 April 2023
★★★★★ 1/5
GoogleAvoid this business like the plague. The owner is a violent racist who advocates for allowing human beings, including children, to drown in the Channel.
Olivia · 15 August 2025
★★★★★ 5/5
GoogleI cannot recommend highly enough! From the very first moment I met Rachael I felt incredibly at ease. She is so friendly, approachable and professional. I have had such a difficult time finding somewhere to rent, but Rachael has completely taken the stress away! Thank you so much!
Ali · 27 August 2022
Agent replied · 26 August 2024
Thank you for the lovely review. We hope you are settling into your property well!
★★★★★ 5/5
GoogleRachael Burrows at M&W provides a very professional, friendly and efficient service. I felt in safe hands throughout the whole process of letting out my property.
Andrea · 14 April 2024
Agent replied · 26 August 2024
Thanks for leaving a review as it means such a lot, Really happy to have worked with you to find you a Tenant and continue to build a great relationship.
★★★★★ 5/5
GoogleKay smith is in my opinion the best letting agent that I know. Always there to help in any way she can and dealing with any problem that arises . She is brilliant. 5 stars all round
John · 28 February 2025
★★★★★ 5/5
GoogleRachael has been incredibly helpful, professional and friendly whilst helping to rent a property through M&W, I'd absolutely recommend them to anyone.
Imogen · 14 April 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.