Every review we hold for the St. Leonards-On-Sea office, from every platform, shown as written. First names only.
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5/5
GoogleJohn and (Jasmine) sold our property in St Leonards, we chose M&W because they have deep local knowledge of the area and have excellent clients and contacts in London. They found the perfect London based family for our large victorian detached villa. Thank you Jasmin and John for taking care of us, you were calm, you went the extra mile when others would have fallen away. It was a challenging sale, but they went above and beyond.
Thank you M&W you were brilliant
Paula Β· 14 September 2025
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2/5
GoogleJasmine Burley was able to answer questions and guide me through the process of selling a flat.
This was not straightforward due to the first buyer taking a lengthy period trying to find a mortgage. We had been understanding and patient with this buyer but it was Jasmine who suggested that we put it on the market again. This led to a buyer accepting the sale price and was far more efficient in getting things done.
Jasmine is knowledgeable, helpful, easy to talk to and I would recommend her to others.
Derek Β· 14 April 2024
Agent replied Β· 26 August 2024
Thanks for the great review Derek, we're so glad we got there in the end. Wishing you all the best for the future and we hope to see you around in St Leonards! All the best, the team at M&W.
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5/5
GoogleRachael Burrows made the letting of my property so efficient, effective and hassle free I am quite astonished. Her professional and genuine manner throughout made it a pleasure to work with her. I was kept up to date throughout with progress via telephone and email. This communication helped me to know exactly what was happening at each stage and what I too needed to do to help the process continue. It has been a pleasure to work with Rachael and I would certainly recommend her. I would also like to extend my thanks to the rest of the team at M&W for their support.
SARAH Β· 14 April 2024
Agent replied Β· 26 August 2024
Hi Sarah, im glad we made the process really easy and you took the time to leave a review. Best wishes
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5/5
GoogleFrom the get go the team at M & W lettings have been brilliant.
But I would like to say a special thanks to Racheal, who has been the most amazing and professional letting agent I have ever had the pleasure of dealing with. Racheal made the whole process so easy and flawless and made me feel very comfortable. I canβt thank you enough for helping me to achieve my forever home. I would highly recommend anyone looking for a property to let to use these guys!! A++++++++ service!!
Katy Β· 14 April 2024
Agent replied Β· 26 August 2024
Hi Katy, thanks for the review and really happy Rachael found you a property that you love. Jon
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5/5
GoogleRachael is an absolute star. I highly recommend her. Not only is she a really lovely person but she is so amazing at what she does. She was an absolute pleasure to work with and she quickly found us a tenant with a really smooth process. She even really kindly went to let our plumber in before the tenant moved in! Thank you so much Rachael π π
Anneka Β· 14 April 2024
Agent replied Β· 26 August 2024
Thank you for taking time to review, we really appreciate it and it makes a big difference. I will let Rachael know and thanks again. Jon
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4/5
GoogleI have had an utterly torrid time trying to find somewhere for myself and 2 daughters as my landlord is taking possession of my flat as he is returning from overseas. Rachel has been great. We have found a delicious property through her and the ease of organising my tenancy has taken away some of the stress of having to move. I have felt she has been totally on my side and backing me up from very first talking to her. Recommended.
Helena Β· 27 August 2022
Agent replied Β· 26 August 2024
Thank you for taking time for a review, it makes such a difference. We are all glad you had a great experience with Rachael and welcome to your new home. Jon
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5/5
GoogleVery happy with M&Wβs handling of letting my 2 bedroom house, led by the excellent Rachel Burrows. Rachel was able to offer sound advice regarding upgrades and improvements, supplied reliable tradespeople and within 24 hours had identified a really strong candidate who has now moved in. I have used M&W for both fully managed and tenant finder services.
Louise Β· 14 April 2024
Agent replied Β· 26 August 2024
Hi Louise thank you for the review really happy we found you great tenants. Thanks again Jon
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5/5
GoogleI have bought and sold a few properties in my time but I would like to thank Edward for making my recent purchase run so smoothly. From the beginning when he showed me around the property to the point of completion he has been professional, quick to respond to queries and always available by email and phone, all very important when your time is limited due to pressure of work etc. He even went back to the property to email me handwritten plans of room dimensions when I needed more detail. He was a delight to deal with , I am very happy with the service that he and M and W provided.PositiveResponsiveness, Quality, Professionalism
Rita Β· 27 August 2021
Agent replied Β· 26 August 2024
Hello Rita, I'm really happy that we found the right house for you. Welcome to St Leonards, we hope you are as happy here as we all are. Best wishes Jon, Luke, Edward, Rachael and Jasmine.
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5/5
GoogleI often don't remember to write a review but my experience working with Edward at M+W was so good that it definitely needs one! I'd highly highly recommend him and the company to anyone looking to buy in the Hastings area. I'm so happy with the flat they found me. It's quite tough as a buyer at the moment as there is a lot of demand and where a lot of other agents often seemed a bit standoffish, Edward really seemed to care and have everyone's best interest at heart. He went above and beyond my expectations and made the whole process very efficient by keeping me and all other members of the buyer/cellar team informed and chased up when needed. Special shout out to Jasmine who I never met but was very helpful and friendly over the phone. Thanks so much guys :)PositiveQuality
Alice Β· 27 August 2021
Agent replied Β· 26 August 2024
Hi Alice, were really happy that we found your perfect flat. Thanks for the review as it makes such a big difference.
Welcome to St Leonards Jon, Luke, Ed and Jasmine
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5/5
GoogleM&W assisted me and my partner in finding a beautiful new home after facing some serious leaks at our previous property, which required us to move out as quickly as possible. Our point of contact Rachael made the entire process simple and effortless whilst under a lot of pressure to get things done in time and she was a delight to deal with. We had a great experience with M&W and would highly recommend them to anyone.
Ryan Β· 14 April 2024
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5/5
GoogleCannot rate M&W highly enough. If you want sell a property, These are the guys to go too.
Absolutely the most professional Estate Agents to deal with!
Many Thanks to you all.
Ronald Β· 9 April 2026
Agent replied Β· 15 April 2026
Hi Ronald thank you for such great feedback, really happy we managed to sell your property. I can confirm the buyer is very happy as well.
Jon
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5/5
GoogleBuying a house is never easy...
However, from the first viewing to collecting the keys everyone at M&W were knowledgeable, efficient and friendly. All we from could ask from an estate agent. They were the strongest link in the chain.
You can't choose which estate agent you buy your house from but if we are ever selling then it will be with M&W
Thanks you Jasmine.
Mimi Β· 27 August 2022
Agent replied Β· 26 August 2024
Hi Mimi thank you for the review. I'm glad we helped in your move and you are happy with my team. Best wishes
Jon, Luke, Jasmine and Rachael.
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5/5
GoogleIt has been an absolute pleasure dealing with M&W. Josh and Jon were extremely helpful, polite and patient all the way through. As first time buyers we had lots of questions and there was never a point where we felt as though we were becoming a nuisance or asking pointless things. Josh in particular has been brilliant - from showing us around the property to picking up the keys - completely professional, efficient and reliable. We would unreservedly recommend going through M&W. Thank you!
Jessica Β· 28 August 2018
Agent replied Β· 26 August 2024
Thanks Jessica, we wish you every happiness in your new home. Josh has already asked for a payrise....
Jon.
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5/5
GoogleWe were trying to buy a different property with a different estate agent for 9 months before we finally had to walk away as we felt it just wasn't going to happen. We saw a property advertised by M&W and were immediately smitten by it, the team arranged an immediate viewing (later that day) and three days later our offer was accepted. Having had such a difficult time with our previous attempted purchase, we were naturally twitchy and were exceptionally anxious for a quick turnaround.
The M&W team were responsive to emails and calls; it never mattered if a key contact wasn't available to call or email, someone else on the team would always pick up and keep the ball rolling. We loved the online 'Sales Progression' dashboard detailing the progressive milestones for both sale and purchase.
We completed in less than three months, which was amazing. We are so grateful to M&W for looking after us so well, even keeping us chatting and entertained whilst sitting anxiously in their office, waiting nervously for news that we had finally completed at long last. The whole team couldn't be more helpful, friendly, and professional and they have our heartfelt thanks, and recommendation.
Marianne Β· 14 October 2025
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5/5
GoogleJon, Luke, Yaz, Kay and Jez are the dream team. They work together and together there is nothing they can't do. Each one has their own field of expertise and their own personalities.
Not necessarily relevant but all of them are also interesting and engaging personalities which makes dealing with them fun and easy as well as professional!
They have rented out my property. The whole process was easy, and since that magic day I have lived stress free. So glad I chose M&W and highly recommend them to anyone wanting to rent or buy a property down on the South Coast. Thank you :-)
HTF Β· 14 October 2025
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5/5
GoogleJasmine and all the team at M&W were fantastic and helped me to complete a smooth house purchase. Jasmine was friendly and helpful - she went above and beyond to help me throughout the process and made my moving-in day as stress-free as possible. I would highly recommend!
Beth Β· 14 April 2025
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5/5
GoogleReally professional from start to finish
and super efficient.
Josh was an utter star and a pleasure to deal with.
We've brought and sold several properties in London and Josh shines above his London counterparts.
Thanks too to Jon for tying up the loose ends at the end of our purchase.
M&W have the best property in the area and we would be happy to use them again and recommend them to others.
Thanks guys!
ASHLEY Β· 28 August 2017
Agent replied Β· 26 August 2024
Thank you Ashley and welcome to your new home.
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5/5
GoogleWe sold out flat with M&W and I cannot recommend them enough! Luke made the process effortless for us and would highly recommend to anyone looking to sell their property. Any issue that arose he handled straight away and was always available with any advice whenever we needed him. Thanks again!
Casey Β· 14 April 2023
Agent replied Β· 26 August 2024
Hi Casey thanks for the review. Hope you enjoy your new house and apreciate the opertunity to sell your property. Best wishes Jon, Luke, Rachael and Jasmine.
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5/5
GoogleMe and my FiancΓ© has been looking to relocate from London and after dealing with majority of estate agents in the area we came across M&W and it has been such a pleasant experience. Rachael has been nothing short of fantastic and prioritized our needs over everything else.
The service given was much more on a personal level and I would highly recommend M&W.
Robert Β· 27 August 2021
Agent replied Β· 26 August 2024
Hi Robert that's a great review for Rachael and I'm really happy you left it. It makes such a difference to an independent like us.
Thank you , Jon
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5/5
GoogleWe were very pleased with the support M&W gave during the marketing and sale of our house. They were extremely proactive, very knowledgeable and always friendly and approachable. We really felt they had our back and were always responsive and thoughtful with their advice and contact. They found us a great buyer and built a good relationship with them to ensure things went smoothly for both parties. I would always recommend them.
Emma Β· 14 October 2025
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5/5
GoogleI would highly recommend M&W! My partner and I were given 2 months notice to vacate our flat. We walked into M&W to be greeted by a very friendly and extremely helpful Rachael. Within 3 weeks we had an even better flat which all ran very smoothly. Thank you so much Rachael.
Debbie Β· 27 August 2022
Agent replied Β· 26 August 2024
Thank you for the review I'm glad you're happy. Best wishes Jon
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5/5
GoogleJasmine and the M&W team have been friendly, calm and supportive through all my trials with selling my house. At every hurdle they found solutions and reassured me it would be fine - and it was! Thank you so much for everything. I am very happy to be in my new home at last
Jo Β· 14 April 2025
Agent replied Β· 23 October 2024
Thank you Jo for your review, we're so pleased that we got there in the end for you. We hope you are settling into your new home! All the best - Jon, Luke, Jasmine, Kay & Rachael
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5/5
GoogleRachel has been absolutely brilliant in helping me and my partner get our first flat together, she was very helpful and got things sorted quickly. I felt very well looked after and she was always just at the end of the phone whenever I had any queries, Thankyou so much!PositiveProfessionalism
Amber Β· 27 August 2022
Agent replied Β· 26 August 2024
Thank you Amber, really happy we found you your first property. Best wishes for the future
Jon, luke, Rachel and Jasmine.
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5/5
GoogleM&W has a team of superb agents that are always helpful and knowledgeable. With especial mention is Rachael. She helped us let out our newly renovated flat, going to great lengths to find us our ideal tenant and going the extra mile when helping us prepare the flat for the tenant move in. She is friendly and very knowledgeable, and always kept us informed of what was happening. I 100% recommend her and M&W to everyone!
Jeremy Β· 14 April 2024
Agent replied Β· 26 August 2024
Thank you Jeremy Were happy we found you a great tenant and appreciate your feedback. Best wishes Jon, Rachael, Luke and Jasmine
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.