5/5
FacebookFriendly team and very helpful. Would definitely recommend!!
Agent replied
Thanks for that - it really is appreciated!
Trusted Agent profile · St Ives · Cambridgeshire
Verified
Thomas Morris St Ives reviews
★★★★★
843 reviews across 3 platforms
24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
Part of Thomas Morris, see every office.
Thomas Morris's office in St Ives, Cambridgeshire, at 24-26 Crown St, is rated 4.7 out of 5 across 843 reviews on three platforms, including 730 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of six awards Thomas Morris won in 2026.
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Awards
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42
Reviews
Every review we hold for the St Ives office, from every platform, shown as written. First names only.
Facebook1/5
GoogleThis is the worse estate agents I have ever come across. Only 1 person seemed to know what was going on and that was Guy. Steer clear from this lot Sorry
5/5
GoogleReally helpful and very friendly staff.
Agent replied
Hi There Lina, Thank you for your 5 star review and kind comments in respect of our St.Ives branch. … More
5/5
Googlemy request was dealt with very quickly and efficiently , the issue was resolved immediately.
5/5
FacebookProfessional, friendly and helpful at the St.Ives branch. Everything has gone very smoothly, everyone I have dealt with has been prompt and efficient when arranging viewings and dealing with queries. Wouldn’t hesitate to use them again.
5/5
YellBuying a property
Excellent quality of service that I received from Thomas Morris in St Ives Cambridgeshire. Very efficient and quick to respond to any enquiries I had . Very helpful.
1/5
FacebookTrying to sell our house has been a nightmare and when providing feedback they refused to listen.
1/5
FacebookTrying to sell our house has been a nightmare and when providing feedback they refused to listen.
5/5
YellAdvisor
I have spoken to Justyna mortgage advisor about my affordability she was very helpful and informative. i would haplly recommend her to friends and family.
4/5
GoogleWe used In House to sell two properties in Oxfordshire, the initial contact and subsequent meetings were very prompt and professional. The percentage for the sale was extremely competitive, and made the decision to use In House easy.
5/5
YellBrilliant
They were truly excellent even getting in the loft of our aged seller to find documents for her. Literally nothing was too much trouble
1/5
FacebookCommunication has been terrible, internal procedures mean you get passed around to different people constantly. As an overseas landlord you provide an awful service which is why I’m moving my property away from you.
5/5
YellVery Helpful
I was very happy with my experience with Thomas Morris in St. Ives. They were very helpful and made the whole process go smoothly.
1/5
GooglePoor service throughout.
Agent replied · 1 September 2026
We feel it necessary to point out that we have never had a client or any dealings with a "Maddy White", neither had any complaints about "poor service". Therefore this is more likely to be a jealous competitor lowering our ratings … More
4/5
GoogleRating only, no written review.
Agent replied · 4 June 2026
Thank you for posting a 4 star review Andrew, really appreciate it. What could we have done better or differently to get 5 stars? Paul Saunders 07734 423289 paul.saunders@thomasmorris.couk
4/5
GoogleRating only, no written review.
5/5
YellMortgage service
I have used Justyna to arrange my mortgage. She is very helpful and makes the whole process easy and stress free.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 7 May 2026
Appreciate the 5 star review Nick, thank you
5/5
GoogleRating only, no written review.
Agent replied · 7 May 2026
Thank you for the 5 star review Tracey, really appreciate it
5/5
FacebookWe would highly recommend Thomas Morris St Ives. A fantastic team in the office who are so helpful. We would recommend them to family and friends. 10/10 from us!!!
1/5
GoogleVery poor
Agent replied · 24 May 2026
Hi Perry, thank you for your review and nice chatting with you earlier today. Any queries please feel free to call head office at at point we're always happy to help. Thank you, Naomi
5/5
GoogleFantastic service
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Thomas Morris St Ives
Has Thomas Morris won any awards?
Yes. In The Trusted Agent 2026 awards: Thomas Morris, St Ives won Platinum; Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Royston won Gold; Thomas Morris, Biggleswade won Gold.
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