Trusted Agent profile Β· St Helens

David Davies Sales and Lettings St Helens reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

187 reviews across 2 platforms

22 Church Road, Rainford, St Helens, WA11 8HE

Part of David Davies Sales and Lettings, see every office.

David Davies's office in St Helens, at 22 Church Road, is rated 4.6 out of 5 across 187 reviews on two platforms, including 186 Google reviews rated 4.6.

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4.6 / 5

186

Reviews on Google

This office

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1

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the St Helens office, from every platform, shown as written. First names only.

5/5

Google

Dan's the man for sure!! My wife had sold a house with Dan's help several years ago and managed to track him down via 'Social Media' Living in Australia and selling a property in the UK, during a pandemic was very daunting. Dan was honest, upfront, professional and helped make the process, as easy as possible for us - going above and beyond on many occasions. Once the house was on the market, it sold within a couple of days. We were then introduced to 'The Team'. They kept us informed, they communicated and provided us with excellent service. What can I say only "It's been a pleasure to have dealt with you all". Would I recommend David Davies - YES I CERTAINLY WOULD..... WITHOUT ANY HESITATION. Keep up the good work guys!PositiveResponsiveness, Quality, Professionalism, Value

John Β· 24 October 2021

5/5

Google

Paula Davies and all the team at David Davies Estate Agents were so helpful, explaining every stage and calming the stress of the house moving process. Thank you so much and I appreciate your advice and support. Best wishes, Liz

Liz Β· 16 October 2024

5/5

Google

In safe hands when you work with David Davies. The whole process from start to finish has been brilliant. My main contact Lindsay has been so helpful throughout my time dealing with David Davies, shoutout to everyone else there as well - they are always happy to help over the phone. I have never had to wait more than a few hours for a response. Thanks all 😚!PositiveResponsiveness, Professionalism, Value

Natasha Β· 24 October 2022

5/5

Google

We instructed David Davies this year to sell our property, from start to finish the service has been outstanding, we were updated regularly, and the staff were very polite throughout. I want to personally thank Gill, Karen, Charli and Natasha for all their work and dealing with this. I would recommend David Davies to sell your property.

Tracey Β· 24 October 2023

5/5

Google

Thanks to Ben, Laura, Gill and Paula and team.For all your hard work with our rental and now with our purchase of our lovely home .Good luck for the future much appreciated Neil and Catherine πŸ‘πŸ»πŸ‘πŸ»

Neil Β· 16 October 2024

2/5

Google

Replying: Exactly that! I received an automated email saying that if it was requesting a viewing that I would receive another email with information. Didn't receive any thing else and you just stated that "didn't match requirements". So, why does not match and if it does not, the client does not deserve receiving the inormation? And unfortunately wasn't the first time it happened, being without answer or replying for instance that are no pets allowed when in the advert says that will be charged a monthly fee for pets. Maybe I have been unlucky but 2* it's even too much for me

Elisabete Β· 24 October 2022

Agent replied Β· 23 October 2024

Hi Elisabete, Thank you for taking the time to leave a review on our page. We pride ourselves on offering only the best customer service. We do always look for ways to improve our services and would like to understand your reason for providing a 2 star review to assist with future training in this area. We note that you enquired about a rental property which, on this occasion didn’t match requirements, our lettings team have added you to our marketing list and will inform you of any suitable properties that do become available. If you could send your feedback to myself at paula@daviddaviesestateagent.co.uk it would be greatly appreciated.

5/5

Google

We had a great experience with David Davies throughout the process - from valuation to completion. Nothing was too much trouble, they were responsive and informative and we would definitely recommend them. A special mention to Lindsay for her support and resilience when dealing with a challenging situation linked to our sale. Thank you to all the team at David Davies!PositiveResponsiveness, Professionalism, Value

Caroline Β· 24 October 2021

1/5

Google

While I initially thought the professional approach of this company would meet my needs, in the event I was extremely disappointed by the service received. Communications were incredibly frustrating and instructions were not followed. I would definitely not recommend this company.

Catherine Β· 25 October 2017

Agent replied Β· 23 October 2024

Dear Catherine, Thank you for taking the time to provide feedback for us. I can see that it seems as though our usual high standards of communication have fallen short here. We do pride ourselves on our extremely high levels of customer service and communication in particular and can only apologise if on this occasion this did not meet your expectations, however, I am appreciative of your feedback and am available if you wish to discuss the matter further. Kind regards Paula Davies - Director.

5/5

Google

Laura is a great member of the David Davies team, she always keeps me up to date with anything that is going on and is quick to respond.PositiveResponsiveness, Professionalism

Helen Β· 24 October 2021

Agent replied Β· 23 October 2024

Thank you for your feedback Helen. I will be sure to pass your lovely comments to Laura.

5/5

Google

Paula and her team were exceptional in dealing with the sale and were always on hand to guide us through the problems. A very professional and friendly service.

Tom Β· 22 July 2024

5/5

Google

I just want to say a massive thank you to all at David Davies. They have been fantastic and I can’t recommend them enough. Just want to say a special thank you to Lindsay for all your hard work and support all the way through. You are one in a million!!PositiveResponsiveness, Quality, Professionalism, Value

Beth Β· 24 October 2021

5/5

Google

David Davies were great throughout the whole process. Within 24 hours of the listing going live I’d had 4 viewings and sold the house. Lindsay kept me updated on progress, was always available to help with any questions and helped resolve issues as they came up.

Neil Β· 24 October 2022

5/5

Google

Very helpful agents. Gill was wonderful and kept me updated with what was going on which is so important when your purchasing your new home. Thanks Gill you were amazing! x

Mandy Β· 25 October 2017

Agent replied Β· 23 October 2024

Thank you for your feedback, Gill is a great member of the team and is thankful for your kind words.

5/5

Google

If you are looking for an Estate Agent, that offers quality of service, customer focus and desire to promote and sell your property, you won’t find better than David Davies Sales & Lettings Agents. They have a hand-picked team of true professionals, who consistently demonstrate their desire to do the very best for you, keeping you well informed throughout the conveyancing process and all to happy assist where they can. We have bought and sold a number of properties and dealt with many Estate Agents, but none come close to David Davies, hence our recommendation.

Neil Β· 16 October 2023

1/5

Google

After buying and selling many houses in my life I have never had an experience like I have had with this company from the beginning. I told this company I wanted a quick sale and was informed the buyer only had a chain for 1 and was ready to sign then to be told 10 days later this was not the case there was actually a chain of 3 and none were ready to sign. We then lost one property at this time because of this and decided to put it back on the market to be told 2 weeks later the previous buyer was ready to go ahead with the sale so we agreed and accepted the offer again for the property. We have spent the last 6 months constantly having to ring and email for updates and being spoken to in a very unprofessional manner as well as having to defend myself that I was not being rude but was asking for an explanation. We have had many issues such as being told mortgages were in place and signed for when this was incorrect, paperwork going missing, employees looking after sale leaving the company and us not being informed, one worded emails, being told we would get a call with an update that never comes, being told not to worry it was an issue with the solicitors not them, blaming the issues on buyers further down the chain, not listening to concerns, made to feel like we was mithering, having my case passed over to another colleague that told me face to face that she was not qualified to do my sale but she was taking over because of a phone call that occurred between me and the director at the beginning of the sale that ended in both parties shouting over each other and being asked the same questions over and over again. Now 6 months later I rang this morning for an update to be told they would ring me back as the person looking after my sale had left the company, 4 hours later no call so I contacted them and asked to speak to the manager to be told they have lots of clients to deal with but informed us that the buyer has pulled out but yet yesterday I was told the chain was talking about a final date and this morning was told they was asking for a boiler certificate which they had in the first week of the house being sold. I strongly believe they have not only just been informed of my buyer pulling out as he has already bought another house and instructed a new solicitor but yet they have said they did not know but if they had been corresponding with the buyers estate agents and solicitor like they have been telling me they would have known this. We have now took our property off the market with this company as we do not feel they have looked after our best interests and feel we have been told what we want to hear instead of truth. This sales team needs to be investigated. We have asked for Andrew Mikhail’s (executive director) email and are waiting on this information and are hoping to hear from him soon. It is factually right ! And it’s a pity you would not speak to me when i called you a number of time instead of passing me to someone that had left your company ! Six months of you telling me everything was fine even on the morning he so called pull out you was asking for the boiler certificate So every word is factually right We look forward to hearing from you Andrew so we can talk to you about the way our sale was handled and still await your email address?

P Β· 16 October 2023

5/5

Google

Amazing - thank you! It's actually prior to completing on our purchase that I write this review for David Davies (and Paula in particular) due to how extroadinary they have been. For reasons outside of their control (land registry, solicitor issues etc etc), we have had an arduous buying journey so far but wouldn't have made it to this point at all without the impeccable, diligent, speedy and caring attention we have received from Paula and the David Davies team. Regularly going above and beyond what should be expected of an agent, David Davies have been world class. I wouldn't hesitate to recommend them for a moment. Thank you! Sam

Samuel Β· 16 October 2023

5/5

Google

Sarah and Paula were amazing they really took the stress out of selling our house. They were very efficient and always kept us updated. I would highly recommend this Estate Agents

K Β· 16 October 2023

4/5

Google

House sale handled by Danny in the St Helens office - extremely professional and honest in his assessments after the property had previously been unsold for a lengthy period with two other agencies. Good support from his office. No complaints and would definitely recommend. A job well done. Thanks Danny to you and your Team! Chris J.

Chris Β· 25 October 2019

5/5

Google

Absolutely amazing service yet again from David Davies. We have bought and sold through them several times over the years and their customer service, support and professionalism is second to none.

Kirstie Β· 26 August 2025

5/5

Google

Louise, Lindsey and the team are truly amazing. They where professional, helpful and always on hand to sort, advise and worked hard throughout the sale of my property. Would highly recommend them to sell your property, thank you for your service and effort.

Anthony Β· 24 October 2021

5/5

Google

We have received amazing service from David Davies from the start to the end of our house moving process. Sarah and the team have been helpful, supportive and extremely proactive throughout the sale. We would have no hesitation in recommending David Davies.PositiveProfessionalism

Melissa Β· 24 October 2021

2/5

Google

It took 7 months to sell a 2 bedroom terraced house.1 first time buyer ,no chain.I have sold several properties in the last 3 years including a property involving a management company and 1 overseas but this was my worst experience by far.

David Β· 26 January 2025

5/5

Google

Recently purchased a buy to let property through aspire. Negotiations were simple, the staff extremely helpful and didn’t drag things out like other agents have done in the past. They were clear, concise and handled my purchase very well from start to finish, with updates throughout. Would definitely recommend.

Ian Β· 25 October 2018

5/5

Google

Wonderful service helping us with the purchase of a property couldn’t thank Paula enough for all her help and hardwork.

Kaye Β· 16 October 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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