David Davies Sales and Lettings St Helens reviews

★★★★★ 5/5

Trustpilot

Fantastic Customer Service

I first approached David Davies in August 2022, when they let my property on my behalf after my employers sent me on an overseas contract at short notice. They were completely transparent with the whole process and their fully managed system left me not having to worry about my property. The tenants they found were amazing and looked after the property. They dealt with all of the legal requirements for letting; (I'd never let a property before!!) and they kept me up to date with everything. They did such a good job that when my situation changed earlier this year and I decided to sell the property, I chose them for this task too. They provided me with a first-class service and genuinely got me a higher sale price than I'd hoped for the property. What impressed me greatly was their response times to emails; even when the person that I'd emailed was out of office. (I've dealt with many organisations where you can be waiting ages for a reply!!). Someone would always pick it up and I'd get a reply extremely quickly. To Laura, Ben, Lorraine, Georgia and team; thank you very much. You're all amazing!! I'd highly recommend the David Davies team for anything property related in the area.

Ryan · 31 March 2026

★★★★★ 5/5

Google

We received first class service from day one with David Davies. Georgia and Jill were always available when needed. Always professional, helpful, kind, and understanding. They made our move seamless. We would recommend anybody selling property to use David Davies.

Mark · 11 September 2026

★★★★★ 5/5

Google

Georgia and Ben were extremely professional and efficient in selling our home recently. Ben came to do a valuation within two hours of booking. Photos, videos and social media were live the following day. The house sold within a week. Georgia was quick to reply to all emails, going above and beyond.

Tony · 2 April 2026

★★★★★ 5/5

Google

A big thank you to Laura, Adam and the team at David Davies for getting our sale over the line. It wasn’t a straightforward chain, but Laura was brilliant, always calm, reassuring and kept things moving and kept us updated throughout, which …

Amanda · 11 April 2026

★★★★★ 5/5

Google

It was a very difficult time for me selling my parents’ home, and I can’t thank Laura and the team enough for their amazing service from start to finish. I still remember the very first phone call, Laura was so understanding and …

Ann-marie · 11 March 2026

★★★★★ 5/5

Google

Lorraine is very professional, and if we have the opportunity to purchase a property in the future, we will definitely look for her.

RUBY · 11 July 2026

★★★★★ 5/5

Google

Georgia Cotham was friendly and very helpful throughout the process. Consistently replying to concerns and questions quickly and made sure to keep up updated throughout. She made the process feel less stressful! Thank you :)

Lauren · 16 March 2026

★★★★★ 5/5

Google

Great service from start to finish. Georgia was regularly in contact with me and updated me on any progress made.

Lauren · 16 March 2026

★★★★★ 5/5

Google

David Davies successfully sold my house within 3 weeks! Ben came and valued, agreed next steps, took fantastic photos, including with a drone. When viewings came in and we were on holiday, they showed the clients round on our behalf. When …

Adam · 11 September 2026

★★★★★ 5/5

Google

I'm new in town and house hunting can be quite stressful. I was lucky to get the second place I viewed with David Davies.. Great service delivery! I had to go in a couple of times to complete and submit forms but that is their process. Laura was not just professional but helpful and totally amazing. She was away for a couple days but Ben was great as well. I will definitely recommend this agency to anyone looking to rent or sell property!

Cobi · 24 October 2023

★★★★★ 5/5

Google

I highly recommend this company for local sales. Everyone I have spoken with on the phone have been really friendly and courteous and nothing too much trouble. Brian was fantastic when showing me properties. So helpful and knowledgeable. He suggested looking at the property I eventually bought as I hadn’t considered it. Thank you. Sarah who went above and beyond to secure my sale after much to-ing and fro-ing late on Friday so that I wouldn’t be left in suspense over the weekend. Thank you A fantastic team

Kathryn · 24 October 2023

★★★★★ 5/5

Google

What an absolute pleasure. We’re in the process of buying a property through David Davies and it’s been one thing after another with issues from Land Registry to changes in solicitors, all of which have been out of our control. David Davies, and Paula in particular, have been nothing but exemplary. Paula has handled everything with complete calmness while totally understanding the implications and stresses that each issue brought. Contentious, forward thinking and quick to action anything that’s come in - I’m not sure what more you could ask for. If it wasn’t for Paula and the David Davies team, our chain would have fallen apart and essentially left us homeless. We’ve still a way to go yet but if all else fails, I know with full confidence that it’s through no fault of anyone in the chain and that Paula has done everything she could and more. As the spearhead for the company, I’m not sure if they could ask for a better role model. Outstanding service and I just wish more companies held their work and customers in such high regard. Would recommend with zero hesitation. Thanks Paula x

Liv · 24 October 2023

★★★★★ 5/5

Google

Thank you to Paula at David Davies for stepping in and rescuing us to help finally secure our home. She was incredibly helpful when our own advisors let us down and gave us some great advice and provided support to obtain and secure another …

Linzi · 16 April 2025

★★★★★ 5/5

Google

I'm new in town and house hunting can be quite stressful. I was lucky to get the second place I viewed with David Davies.. Great service delivery! I had to go in a couple of times to complete and submit forms but that is their process. Laura was not just professional but helpful and totally amazing. She was away for a couple days but Ben was great as well. I will definitely recommend this agency to anyone looking to rent or sell property!

C · 11 January 2023

★★★★★ 5/5

Google

Recommend everyone to trust David Davies with the sale of their home. The team there are fantastic, could never do enough to help and made the process of selling as easy as it could be. Thanks especially to Georgia who was always on hand to push things along when needed!

Chris · 26 March 2026

★★★★★ 5/5

Google

The thought of moving house was very daunting and stressful given the circumstances, but Ben Crawford who handled our application was a delight from start to finish. He frequently contacted us with updates and guided us step by step from the moment we applied, through to picking up the keys ready to move in. A very well mannered and professional young man who made our move easier than we could possibly imagine and we couldn’t be more grateful. Thank you Ben.

Jack · 24 October 2022

★★★★★ 5/5

Google

David Davies are nothing but professional, kind, helpful & caring with their customers. I’ve recently bought my house through them and they genuinely couldn’t do enough to help you and make you feel at ease. My main contacts where Lindsay Adams & Dan Roblin. Dan was a great help in getting me in to see my house and helping me along the way. Lindsay was brilliant… from day one she helped every step of the way, she was in contact over everything and made me feel at complete ease. If you are looking to sell your home, I would highly recommend David Davies from the experience I’ve had by buying with them, they are professional, kind, fair and caring with their customers. I can’t thank Lindsay enough. Thank you all very much, and I would highly recommend you all in the future. Many thanks, Faye Spriggs xPositiveResponsiveness, Quality, Professionalism, Value

Faye · 24 October 2022

★★★★★ 5/5

Google

I had the house valued and Paula was extremely understanding as my dad had passed away. She was empathetic, she did not push for any decisions and was very professional. Following the decision to put the house on the market, all of the staff were friendly, professional, considerate and kept me updated every step of the way. The app they use so that you can see how the sale is progressing is great and easy to use. Well done to all of you. Keep up the good work.

Yvonne · 24 October 2022

★★★★★ 5/5

Google

Valued the sensitivity of the team handling the sale of my parents' property. Getting the property to market was quick and professional. Majority of communication was through the online portal which was always kept up to date. Cannot fault the experience and process.

Caroline · 11 May 2026

★★★★★ 1/5

Google

After buying and selling many houses in my life I have never had an experience like I have had with this company from the beginning. I told this company I wanted a quick sale and was informed the buyer only had a chain for 1 and was ready to sign then to be told 10 days later this was not the case there was actually a chain of 3 and none were ready to sign. We then lost one property at this time because of this and decided to put it back on the market to be told 2 weeks later the previous buyer was ready to go ahead with the sale so we agreed and accepted the offer again for the property. We have spent the last 6 months constantly having to ring and email for updates and being spoken to in a very unprofessional manner as well as having to defend myself that I was not being rude but was asking for an explanation. We have had many issues such as being told mortgages were in place and signed for when this was incorrect, paperwork going missing, employees looking after sale leaving the company and us not being informed, one worded emails, being told we would get a call with an update that never comes, being told not to worry it was an issue with the solicitors not them, blaming the issues on buyers further down the chain, not listening to concerns, made to feel like we was mithering, having my case passed over to another colleague that told me face to face that she was not qualified to do my sale but she was taking over because of a phone call that occurred between me and the director at the beginning of the sale that ended in both parties shouting over each other and being asked the same questions over and over again. Now 6 months later I rang this morning for an update to be told they would ring me back as the person looking after my sale had left the company, 4 hours later no call so I contacted them and asked to speak to the manager to be told they have lots of clients to deal with but informed us that the buyer has pulled out but yet yesterday I was told the chain was talking about a final date and this morning was told they was asking for a boiler certificate which they had in the first week of the house being sold. I strongly believe they have not only just been informed of my buyer pulling out as he has already bought another house and instructed a new solicitor but yet they have said they did not know but if they had been corresponding with the buyers estate agents and solicitor like they have been telling me they would have known this. We have now took our property off the market with this company as we do not feel they have looked after our best interests and feel we have been told what we want to hear instead of truth. This sales team needs to be investigated. We have asked for Andrew Mikhail’s (executive director) email and are waiting on this information and are hoping to hear from him soon. It is factually right ! And it’s a pity you would not speak to me when i called you a number of time instead of passing me to someone that had left your company ! Six months of you telling me everything was fine even on the morning he so called pull out you was asking for the boiler certificate So every word is factually right We look forward to hearing from you Andrew so we can talk to you about the way our sale was handled and still await your email address?

P · 24 October 2023

★★★★★ 5/5

Google

I am so pleased we went with David Davies for our house sale, they were excellent from start to finish. I can’t rate them highly enough. Constant communication, professional, helpful, friendly and totally on the ball. Thank you to everyone but especially thanks to Lindsay who was a dream to deal with, even emailing me back at 9pm on one occasion which goes above and beyond! She is a real asset to the company.

Anna · 24 October 2022

★★★★★ 3/5

Google

Attention to detail not always as good as it should have been at the start with difficulties getting the property brochure details correct: - The house was 4 beds not 3 which was a pretty big error and took several …

Alison · 11 April 2026

★★★★★ 5/5

Google

We have just sold the family home of 45 years - a large 4 bedroomed property and bought a 2 bed bungalow for our mother - a very stressful time but made so easy as the whole team were professional, caring and gave us excellent communication. Dan, Sarah and Brian were brilliant ambassadors for their company, always responding on the day and going over and above on service levels. Cannot praise the company highly enough - am so glad they were able to sell our home and find the new home. Highly recommend. Made the whole process seem simple.PositiveResponsiveness, Quality, Professionalism, Value

Kelly · 24 October 2021

★★★★★ 5/5

Google

Dan's the man for sure!! My wife had sold a house with Dan's help several years ago and managed to track him down via 'Social Media' Living in Australia and selling a property in the UK, during a pandemic was very daunting. Dan was honest, upfront, professional and helped make the process, as easy as possible for us - going above and beyond on many occasions. Once the house was on the market, it sold within a couple of days. We were then introduced to 'The Team'. They kept us informed, they communicated and provided us with excellent service. What can I say only "It's been a pleasure to have dealt with you all". Would I recommend David Davies - YES I CERTAINLY WOULD..... WITHOUT ANY HESITATION. Keep up the good work guys!PositiveResponsiveness, Quality, Professionalism, Value

John · 24 October 2021