5/5
GoogleWe would like to thank Simone McClellan for her availability and for making the whole letting process a pleasant experience. Thank you for being such a great professional, Simone!
Trusted Agent profile · St Albans
Savills Harpenden reviews in St Albans
★★★★★
2,073 reviews across 3 platforms
2 Station Road, Harpenden, AL5 4SD, St Albans, AL5 4SD
Part of Savills, see every office.
Savills's office in St Albans, at 2 Station Road, is rated 4.2 out of 5 across 2,073 reviews on three platforms, including 201 Google reviews rated 4.8.
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Reviews
Every review we hold for the St Albans office, from every platform, shown as written. First names only.
Google5/5
GoogleSavills offer great experience of the market, are genuine and trustworthy, and provide a lot of common sense to help buyers and sellers navigate the process of moving home with as little stress as possible. Lynn who worked with us, is very personable and held our interests at the forefront at all times: I had every confidence that Lynn and the Savills team would represent our property in a fair and honest way. Thoroughly recommended.
4/5
GoogleSavills have been assisting with most of our issues very well. Faye is proactive, always trying to help and answers our emails very quickly. We are happy with their service.
5/5
TrustpilotSavills were very helpful
Savills were very helpful. They immediately suggested suitable properties for me and then all correspondence was very clearly and quick from then on. They made every step very easy.
Agent replied · 23 October 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we met your expectations. Regards,Savills
5/5
TrustpilotSavills have been a tower of strength…
Savills have been a tower of strength; they not only succeeded in the sale of my old property but have found the perfect new home for me. I would recommend them any day.
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. We appreciate your kind words and are so glad we were able to help! Enjoy your new home and feel free to reach out with any further questions.Regards,The Savills Team
5/5
TrustpilotBuying Property
Chris Ashman-Adams from Savills has helped us a lot when we were buying a property. So, I would highly recommend him and the agency to those who are thinking of moving home or buying a new one.
Agent replied · 23 October 2024
Thank you for your lovely review, Yana. It was a real pleasure being able to help you and hope you enjoy the new home. Regards,Chris
5/5
TrustpilotExcellent Estate Agents
The entire Savills team I had the pleasure to deal with during my tenancy were excellent - very professional, responsive and helpful.
Agent replied · 23 October 2024
Thank you, Louise, we really appreciate your review.
5/5
TrustpilotReassuringly professional
We have just exchanged contracts on our farm sale and we have to say that the help and advice we have received from Savills was excellent. Our point of contact, James Abbott, was the consumate professional. Highly recommended.
Agent replied · 23 October 2024
Thank you for your review, Malcolm, it is much appreciated. If you need anything further please don’t hesitate to contact me.Regards,James
5/5
GoogleHad a great experience with Kris. Friendly, knowledgeable and helped us through the process well.
Agent replied · 24 October 2024
Dear Logan, Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one. Paul Jarman, Head of Home Counties
5/5
TrustpilotExcellent communication throughout the…
Excellent communication throughout the buying process. I was particularly impressed by Tessa Cobb, the agent who dealt with our purchase who was very professional and incredibly keen to help us along the way.
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. I am glad I was able to help you buy your property! Regards,Tessa
5/5
TrustpilotWonderful Team!
Tiffany from Savills was absolutely wonderful! She was personal, attentive, and accommodating from scheduling the first meeting to handing over the keys. I'd be very happy to work with Savills again. I'm looking forward to settling into my new space.
Agent replied · 23 October 2024
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.
1/5
TrustpilotAbout as dreadful an experience as one…
About as dreadful an experience as one could wish to have. Very disingenuous, very self serving and most of all dishonest. Better companies with better values exist and savills should be avoided at all costs. Awful.
Agent replied · 23 October 2024
Thank you for raising this with us. We would like to find out further details regarding this matter. If you’d like to, please get in touch by emailing us on socialmedia@savills.com
1/5
TrustpilotUnwanted junk mail
How dare you send junk mail to my personal home address, I never asked for this nor have I ever used your company. Is this not in breach of GDPR?Respect peoples privacy please!
Agent replied · 23 October 2024
We are sorry to hear that you had this experience. Can you send more information about this to socialmedia@savills.com so that we can ensure it is resolved?
5/5
TrustpilotRepair
The contractor came this morning and sorted out my problem of the lights in bathroom quickly. He did a great job, many thanks to Savills team.
Agent replied · 23 October 2024
That's great news, please do not hesitate to contact if we can help in the future.Regards,Savills
5/5
TrustpilotI have been extremely satisfied with…
I have been extremely satisfied with the help and professionalism of Savills Mayfair office in particular Kitty O'Sullivan and Claire Reynolds.
5/5
TrustpilotReally positive
Really positive experience selling my flat with Savills. Thoroughly professional and friendly throughout and stayed with both me and the buyer beyond sale agreement right up to completion date. My first time selling a property and was put at ease throughout.
Agent replied · 23 October 2024
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.
1/5
TrustpilotVery surprised and disappointed to…
Very surprised and disappointed to receive an extremely patronising email in response to declining to proceed and offer on a property.
Agent replied · 23 October 2024
We take great pride in providing an excellent service, to hear we have fallen short of your expectations is disappointing to say the least. We would like to follow up with you, please could you email socialmedia@savills.com so we can investigate this.
5/5
TrustpilotChris Clifford dealt with our property…
Chris Clifford dealt with our property enquiry from day 1 with total professionalism.He was not only prompt but attentive and we found the whole experience extremely slick and customer facing.I would thoroughly recommend and use Savills office again.
Agent replied · 23 October 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
5/5
GoogleExcellent customer service from Simone and the Harpenden office. Easy to deal with, prompt responses and updates as well as a spotless property to move into!
Agent replied · 24 October 2024
Dear Ian, thank you for taking the time to provide your feedback, lovely to receive. Thank you Gordon Hood Head of Home Counties Lettings
5/5
TrustpilotFiona's amazing understanding of this…
Fiona's amazing understanding of this complicated property sale with outstanding results went above and beyond my expectations. Her personal skills and communications were clear and comprehensive.We couldn't be happier or more impressed with all matters regarding the sale.
5/5
TrustpilotProperty Management
Exceptional service from Sam Ing on the residential property management side. This is a very challenging role, but he is always composed, helpful and very efficient.
Agent replied · 23 October 2024
Thank you for your review, Tom. I really appreciate, it's a pleasure being able to help you.RegardsSam
1/5
TrustpilotUntrustworthy
I agreed to rent an apartment, paid deposit and supplied references. had already booked moving company - everything took a long time and already had a sense they were trying to let the same apartment to someone else (probably willing to pay a bit more) - they did not have the decency to give me a call but instead send an email saying the apartment had been rented to someone else. Thanks Savills for wasting my time
5/5
TrustpilotLooking for a property in SW
Looking for a property in SW. I have been supported by Nicholas Whitaker. Very friendly, always in time and very patient.
Agent replied · 23 October 2024
It was our pleasure, thank you for leaving a review, we really appreciate it.Regards,Nicholas
5/5
TrustpilotAlderbury purchase
Savills acted for the vendor of the property that I have just exchanged contracts for. They have been attentive and helpful throughout the sale/purchase process and acted very professionally. I would recommend them to any seller/buyer.
Agent replied · 23 October 2024
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
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Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Savills Harpenden hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near St Albans.
