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Daniels reviews

4.3

★★★★★ Great

146 reviews across 1 platform

32 London Road, St Albans AL1 1NG

Daniels's St Albans office at 32 London Road is rated 4.3 out of 5 across 146 reviews on 1 platform, including 146 Google reviews rated 4.3. Checked 9 October 2026.

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4.3 / 5

146

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the St Albans office, from every platform, shown as written. First names only.

5/5

Google

Matt and Chris were professional and honest and remained true to their word at all times, very positive experience compared to all other estate agents we have dealt with. They communicated at every stage and went above and beyond to move the chain along. Very reassuring to know our buyers were receiving the highest level of service from them and we would use them again in a heartbeat.

Lucie · 20 March 2023

Agent replied · 29 April 2023

Thank you Lucie for your 5-star review and your comments, much appreciated.

5/5

Google

Matt was extremely helpful from the onset. Even prior to exchange he put himself out to give us extensive time in the property on a number of occasions in order for us to prepare for our purchase. Between himself and Chris the team worked to ensure all the details behind the scenes did not cause us delays and we completed on time. A warm reception awaited us when we picked up our keys. Lovely friendly and professional service..

Steve · 20 March 2022

Agent replied · 29 April 2023

Thank you very much Steve for your kind words, good to hear and please let us know if we can be of any help in the future.

5/5

Google

Matthew was so helpful in my search for a property to let. He was knowledgeable and proactive in contacting me when new properties came available. An ideal property came on the market from a different agent, but I would have had no reservations about renting a property through Daniels!

Demetri · 20 March 2024

Agent replied · 30 September 2023

Thank you Demetri, we look forward to helping you in your future property searches.

5/5

Google

Highly recommend. I have been a long term client of Daniels Estate Agents for over 12 years. After purchasing my first property through them & then moving abroad for work unexpectedly, James & Kate (the rental team) have been my letting agents for many years. The team has been very consistent over the years, meaning you do really get to know them well & receive very personalised service (which is rare these days!). Kelly, who does the accounts, has also always been extremely helpful & quick at responding to any queries. I then decided to sell my property a few months ago (given I am still living abroad!) & worked with Chris & Matt (from the Sales side). They found a buyer very quickly & made the process very easy, with regular updates & communication along the way. It really has been an absolute pleasure dealing with all of the team there & would highly recommend their services - whether looking to rent, buy or sell!

Michelle · 24 June 2020

Agent replied

Thank you Michelle for your kind words and for your custom over the years. Glad we could be of service.

5/5

Google

Highly recommended. We purchase our flat through Daniels and then also went onto sell it with Daniels 6 years later. They were absolutely exceptional from beginning to end. They work incredibly hard for their money and are always on the end of a phone when required - if you ask for a call back then you'll get it. Online competitors may be a tiny bit cheaper, however house moves are never straight forward and when you need regular updates, great negotiation and mediation skills then cannot go wrong with Daniels. Big thanks to Chris and Matt for their hardwork - I'd highly recommend their services.

Ross · 10 March 2020

Agent replied

Thank you Ross for your custom over the years and your kind words. Great to hear you were so pleased.

5/5

Google

Just wanted to say a huge thanks to Daniels and especially to Matt. He has helped us no end in selling our house for us. From the initial viewings down to a long and complicated chain with trusts and freehold purchases and everything inbetween! Matt kept us well informed. He was always polite, professional and more importantly, when dealing with a stressful chain, he always took our calls and reassured us. An absolute gent and when he wasn't directly on hand, Chris and the team knew our situation and were all aware of the chain and knew exactly at what point we were all at. They have showed perfectly that a well connected agent really makes the difference. Thanks Matt and thanks Daniels for the platinum service you've given us. We are so grateful for all you've done.

Lloyd · 29 July 2019

Agent replied

Thank you Lloyd for your glowing recommendation and if we can be of any help in the future please let us know.

5/5

Google

I strongly recommend this Agency. The team was very efficient and professional, good communication between us and immediately response and actioned when an issue was raised from our behalf. The Agency made our staying very smooth and not stressful.

Ionela · 8 July 2024

Agent replied · 23 August 2024

That's great to hear Ionela, thank you for the 5-star review too.

5/5

Google

Chris (from Daniel's) helped us get the listing price correct and set our expectations. We were pleased how accurate the market information was when we got the offer. During the sales process, there were couple of issues handled exceptionally well by Chris, which would otherwise had seen the offer pulled back by the buyer. Really happy and highly recommended.

Ashwani · 20 March 2023

Agent replied · 29 April 2023

Thank you Ashwani for your custom and your 5-star review.

5/5

Google

James is very professional & friendly as are all his staff. I do not have a bad word to say about Daniels. I would highly recommend them to anyone looking to rent or buy. They are a local independent business and I prefer to support our local businesses as you always get a much better service. Daniels staff are polite, helpful and friendly and always phoned with enough notice to arrange viewings. With the volume of estate agents in St Albans, it is always good to go with recommendations and I can't recommend these guys highly enough.

Nadya · 25 June 2018

Agent replied

Thank you Nadya for your comments and at Daniels, we too like to support local independent businesses.

5/5

Google

Great service from start to finish. Daniels contacted us minutes after showing interest in a property and went out of their way to help us and make sure we could see serveral properties in the evening. All other estate agents in St Albans that I approached would not see us after 5pm which makes it hard to view new places. From the moment we put our interest in, I was in constant contact with Chris, Kate and James who made sure everything went smoothly and were always at the end of the phone if I needed help, or responded to emails incredibly quickly.

Harry · 30 April 2018

Agent replied

Thank you Harry for your review and good to hear that we responded quickly and the team were happy to help.

5/5

Google

Matt & Chris know the business and the area very well , always on hand , and will get the job done for you . Thanks so much for a fast and simple sale guys . Highly recommended . 5 stars .

Gregg · 20 March 2024

Agent replied · 29 April 2023

Thank you Gregg for your business, for your kind words and your 5-star review.

5/5

Google

From the initial conception of our conversion project, Chris provided support, design ideas and forecasted values and rents, all clearly evidenced by comparable properties. The support and advise continued throughout the project only being topped by Matthew managing to let all 6 units to tenants who were all vetted and moved in within one month.

Jamie · 20 March 2023

Agent replied · 29 April 2023

Thank you Jamie for your 5-star review and your kind words, that's great to hear.

5/5

Google

We first met Matt from Daniels whilst viewing a property to purchase. We were hugely impressed and asked if he could act on our behalf. Our sale was dealt with by Chris who was also very professional and steered us very well through quite a complicated sale. Great communication and service. Would highly recommend

Susan · 20 March 2023

Agent replied · 29 April 2023

Thank you for the 5-star, that's great to hear and best wishes in your new home.

5/5

Google

I had a fantastic experience from beginning to end with Daniels. Whether I was dealing with Chris, Matthew, James or Helen, all were extremely helpful and reassuring - exactly the support I required as a first-time landlord. Thank you!

Anita · 20 March 2024

Agent replied · 24 June 2023

Thanks Anita, that's lovely to hear and thank you for the 5-star review.

5/5

Google

Chris has been an outstanding negotiator and facilitator throughout the purchase process. It was absolutely essential to keep the transaction on track until the end. Also very knowledgeable and considerate of our requests, just like we were his clients.

Daniele · 20 March 2024

Agent replied · 28 October 2023

Thank you Daniele for your kind words and for your 5-start review, enjoy your fabulous new home!

5/5

Google

Matt and Chris were always available to help, explain things or organise workmen as necessary. They worked with the solicitor to create a speedy purchase. As a senior customer it was a pleasure to do business with them.

Valerie · 20 March 2024

Agent replied · 21 March 2024

Thank you for your custom, the 5-star review and your kind words Mrs Chivers.

5/5

Google

Many thanks to Matthew for helping me and my partner secure our dream home!

Emily · 23 March 2025

Agent replied · 20 March 2026

Thank you Emily, that is great to hear!

5/5

Google

What a super team! The communication was brilliant and Chris and the team worked really hard to make sure things moved as quickly as they possibly could for us. Would totally recommend. Thank you, Daniels

Sue · 20 March 2024

Agent replied · 29 April 2023

Thank you Sue for your 5-star review and your kind words, glad your new home is everything you hoped it would be too.

5/5

Google

I had some issues with the house I live in and James helped me sort them out. The work was a bit big to be done in a short time but it was fixed and today everything is fine. Again thanks James.

Jonathas · 24 August 2023

Agent replied

That's good to hear Jonathas, glad to hear we were able to resolve the issues.

5/5

Google

As a first time buyer, I was very pleasantly surprised by my property buying experience and that is in no small part due to my positive experience with Daniels. From the moment I saw the property online I was impressed with the advert and I knew that I had to view the property. At every stage, the staff of Daniels were professional, helpful and easy to contact. It is clear that they are very knowledgeable and passionate about the local property market. I would thoroughly recommend Daniels to anybody who is looking to sell their property, or to buy a property that is being sold by Daniels.

Michael · 20 March 2024

Agent replied · 29 April 2023

Thanks Michael for the 5-star review and your kind words.

5/5

Google

I used Daniels Estate Agents for the sale of our house in St Albans. Chris in particular was extremely helpful - always going the extra mile in ensuring that any issues were dealt with quickly and efficiently with minimal disruption. Daniels provides a professional and courteous service, with personal attention that sets them apart from their competition. I would not hesitate to use them again.

Sarah · 29 July 2019

Agent replied

Thank you Sarah for your kind words and glad to hear we were able to go the extra mile.

5/5

Google

Good guidance on price setting and marketing of the property from the outset. Daniels clearly understand the local market. Very clear and regular communications throughout the process from Chris and Matt including feedback on the viewings and liaison with solicitors. Very happy to recommend

Theresa · 20 March 2023

Agent replied · 29 April 2023

That's great to hear Theresa, thank you for your business your comments and your 5-star review.

5/5

Google

Two years of experience with Daniels as both a landlord and seller reflect an efficient and effective service. Pragmatic and shrewd advice about prices, timing and strategy echo comments from neighbours who had also commissioned Daniels to handle property portfolios. Tenants and potential buyers were both found speedily and with minimal effort on my part. Contracts with these were soundly drawn up and well monitored. Good outcomes are a credit to both the letting and sales teams.

Nicholas · 20 March 2024

Agent replied · 30 December 2023

Thank you for the 5-star review and for your custom on both the letting and sale of your property

5/5

Google

Chris is one of the best estate agents in St Albans. He knows the area extremely well and was able to give advise to us at each stage in the process of selling our house. He ensured the sale was pushed through and on time. I can't recommend Daniels enough whether you are buying or selling a house. They give a top class service.

A · 29 June 2018

Agent replied

Thank you Noel for your kind words and we hope you are settled in your new home.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Daniels

How many reviews does Daniels have?

Daniels's St Albans office has 146 reviews across 1 platform: 146 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Daniels's rating?

Daniels is rated 4.3 out of 5 across all 146 reviews, and 4.3 out of 5 on Google from 146 reviews, checked 9 October 2026.

Where is Daniels's St Albans office?

Daniels, 32 London Road, St Albans AL1 1NG.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.