5/5
Sarah was brilliant and so helpful. Kept us informed as to what was going on and was very proactive. Think all estate agents should have a Sales Progressor.
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105 reviews across 1 platform
4 Torquay Road, Springfield, CM1 6NF
Hamilton Piers's Springfield office at 4 Torquay Road is rated 4.8 out of 5 across 105 reviews on 1 platform, including 105 Google reviews rated 4.8. Checked 9 October 2026.
Every review we hold for the Springfield office, from every platform, shown as written. First names only.
5/5
Sarah was brilliant and so helpful. Kept us informed as to what was going on and was very proactive. Think all estate agents should have a Sales Progressor.
5/5
Hamilton Piers were very professional, efficient and flexible on selling my Fathers house recently. From start to completion, cannot fault them! Jacqui B
5/5
Great service, friendly helpful staff. After a long drawn out sale we have finally exchanged! Thank you Laurie for being the best agent in Chelmsford that we have dealt with. A special thank you to Sarah for all the help and for her understanding during many frustrating months. Definitely the best estate agents in Chelmsford.
5/5
Absolutely excellent service from initial visit to final completion. Communication excellent regarding viewings which they dealt with on our behalf. Once sale price agreed, the sales progression department stepped up and worked tirelessly, liaising almost daily with all parties to get the deal done. Would highly recommend.
5/5
Jade along with the whole team have been brilliant. Sarah the sales progression manager is a credit to Hamilton Piers. Without her weβre not sure our move would have happened so soon. She was excellent at ensuring any enquires were answered as soon as possible and kept us updated throughout. Thank you!
Good evening Chris, Thank you very much for your feedback and I massively apologise for the delay in replying to you. Your feedback is very much obliged and I will be passing it to Sarah and the team immediately in the morning. Thanks again as it does mean a lot and we wish you many years of happiness in your new home!! All the very best, Laurie, Director
5/5
Sarah in sales progression team was amazing. Very helpful and friendly, nothing was too much trouble. Great communication always there to help and answer any questions. She was actively chasing all parties to move the process along as quickly and smoothly as possible. Canβt rate her highly enough, she made this whole process much easier for us as first time buyers.
Hi Sarah, Thank you very much for your review and kind words. I will pass your feedback on to Sarah immediately who I know will also appreciate your feedback. We all wish you many years of happiness in your new home, and we are only a phone call away should you ever need us! Warm regards, Laurie Tew, managing director
5/5
The team at Hamilton Piers have been fantastic. As soon as my house had been put on the market, multiple viewings were arranged, and it was sold in less than 2 weeks. Found the whole team friendly, professional and communicative. Would highly recommend.
5/5
Really good service from Hamilton Piers from start to finish. Especially Sarah in the Sales Progression Team, she has been amazing, always went out of her way to help and chase the sale for me π thank you! β¦
5/5
Hamilton Piers were exceptional during the process of me purchasing. Sarah in particular was excellent in regards to communication and keeping me updated with any information. I would highly recommend their services to anyone buying /selling. Thanks again
5/5
Absolutely amazing! Weβd been with another estate agent for 4 months, within 1 week Hamilton piers had sold for what we wanted with just 1 viewing. Sarah in the Sales Progression Team goes absolutely above and beyond. So glad we chose Hamilton Piers!
Hi Chloe, We thank you very much for your kind words and we thank you very much for your custom. If you ever need us again we would be honoured to help! Best of luck in your new home and many happy returns! From all of us here in the HP family.
5/5
Never have we used such a professional estate agents. My fathers sale was quick and painless thanks to Laurie and his staff. Especially Emma who chased solicitors and buyers continuously and phoned weekly with up-dates. If everyone used Hamilton Piers there would be a lot less stressed people around!
5/5
Excellent service from valuation to sales progression. Sometimes you just need that little bit more expertise to make it all happen. Would recommend. Thank you Hamilton Piers
4/5
Great people and great service, much appreciated!
5/5
Throughout the process of purchasing through Hamilton Piers I have to commend Sarah, Sales Progression, on keeping in touch regularly even when there was not much to report. That regular communication was much appreciated, thank you.
Thank you very much for your positive review and apologies it has taken a while to reply. We really appreciate your feedback and are delighted we could assist you through the moving process. Should you ever need us in the future please do get in touch!
5/5
Sarah from Hamilton Piers was awesome, with this being our first house purchase Sarah helped us through the whole process and chased the entire chain to make sure everything was pushed through in time to make the stamp duty deadline. Would definitely recommend.
Good evening, Thank you very much for your kind words and sorry it has taken this long to reply to you. Any feedback is always very much obliged, certainly when it is as positive as the review you have left us. We all here at Hamilton Piers wish you many years of happiness in your new home and should you ever require our services again please know we are only a phone call away! All the very best, Laurie, Director
5/5
Hamilton Piers have been helpful and efficient from the start. Sarah in post sales is amazing. She is efficient, kind , supportive, she always calls back after a message is left. She has made a very difficult moving experience so much easier.
Hi Sara Thank you very much for your kind review and sorry it has taken a little time to come back to you. We really appreciate your kind words and your feedback, which I will pass on to the team. We wish you many years of happiness in your new home and should you ever need us we are only a phone call away! Thanks so very much again, All the best Laurie Tew, Director
5/5
I have purchased a house through Hamilton Piers. They were excellent at keeping me informed. Sarah in the Sales Progression Team was brilliant. Top marks for her! She made the difference
Good evening, Thank you very much for your feedback and I massively apologise for the delay in replying to you. Your feedback is very much obliged and I will be passing it to Sarah and the team immediately in the morning. Thanks again as it does mean a lot and we wish you many years of happiness in your new home!! All the very best, Laurie, Director
5/5
Fantastic team of professionals. Sold our property promptly and Sarah was absolutely wonderful she kept us up to date on a weekly basis when our buyers were sluggish and inefficient.
5/5
We used the Team in the Chelmsford office for the sale or our old home and purchase of our new home. The team have been absolutely fantastic from start to finish. They took the time to take great photos, kept us updated on the sale and the viewings were all taken care of for us. Once we had sold our place and had an offer accepted on our new place, there were a number of properties in the chain and so plenty of people to juggle and they handled it all beautifully. They kept us in the loop at all times and really helped the process get over the line and kept the whole chain moving forwards for us. They are faultless in their work and we would highly recommend them to anyone selling their home!
5/5
All the team at the Chelmsford branch have been amazing from the very start of our home buying experience. Their knowledge and expertise are second to none. We are purchasing a probate property and have encountered many issues along the way and we can honestly say that if it hadnβt been for the team we would have given up on our dream home, this especially goes for Emma Rush and Tom. Whenever you call nothing is too much and the whole team know and understand what is going on. Emma has personally rung us every week since March to keep us updated! We have never had to chase them for anything. Also when they say they will do something they deliver. It is such a refreshing and honest service. There needs to be more Emma and Tomβs in every estate agent. They genuinely care, which is so rare nowadays. Thank you from the bottom of our hearts!
5/5
Very polite and helpful staff, always answered any questions I had very quickly First time using this agent but would use again
5/5
Very helpful from start to finish whilst selling my Mother's house. We had regular updates and it was easy to contact someone with a query. Would recommend
Thank you very much for your positive review and apologies it has taken a while to reply. We really appreciate your feedback and are delighted we could assist you through the moving process. Should you ever need us in the future please do get in touch!
5/5
Great experience buying a house through HP - especially great support from Sarah who was exceptional through out the process.
1/5
Zero stars as they left my property unlocked (u secure)!!! I had to rate them a star as it would not let me post otherwise
Hi Hilda, Sorry for the delay in replying to you here but I have been looking into things and I am quite confused because I cannot see anyone of your name who has tried selling through us. Please can you confirm your property address or of course feel free to message me directly via laurie@hamiltonpiers.co.uk. I would like further clarification because it has been known for us to get dummy reviews from people who have not been our client and are often instead our jealous competitors with too much time on their hands, hence wanting to clarify. Your feedback is important to us and I thank you in advance. Laurie Tew, Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hamilton Piers's Springfield office has 105 reviews across 1 platform: 105 on Google.
Hamilton Piers Chelmsford is rated 4.8 out of 5 across all 105 reviews, and 4.8 out of 5 on Google from 105 reviews.
Hamilton Piers Chelmsford, 4 Torquay Road, Springfield, CM1 6NF.