Pygott and Crone reviews

★★★★★ 5/5

Trustpilot

Coral Bennett has been incredible at making our house move happen!

We have just had a very long journey to purchase our new property through the Boston office, partly due to an unreliable chain behind us and then the coronavirus lockdown. Coral Bennett at Boston has been fantastic. She has chased everyone and constantly checked back down the chain to find out what was happening and kept us informed every step of the way. She has been efficient and friendly and we don't think we would have actually got to this point where we have exchanged contracts without her perseverance. We can't praise or thank her enough.

Akg33 · 22 May 2020

★★★★★ 5/5

Trustpilot

Excellent Service

From day one dealing with Lewis and his team at Boston we received excellent customer service, Very professional and excellent communication from all involved.All going above and beyond with the help of a sensitive sale.Throughout the process we were kept informed with the progress.All the staff were very professional and very knowledgeable. We was very pleased we choose Pygott & Crone to help us and would highly recommend them.

Zoe · 13 May 2022

★★★★★ 5/5

Google

Pygott & Crone have been fantastic! Very helpful and polite both over the phone and over email; Tracy in particular was very knowledgeable especially helping us as first time buyers. Would definitely recommend.

Jake · 27 March 2026

★★★★★ 5/5

Google

Never sold a property before, they were friendly, helpful and couldn’t do enough to help. They sold our property within 11 days. Excellent communication from start to finish. Very friendly and approachable. Thank you!

Julie · 17 March 2026

★★★★★ 1/5

Trustpilot

Back to the bad old days

Spalding branch.We were told on introduction that commission was 1.5%, there was a £150 fee for photos and energy plan, and P&C also 'reserved to right' to charge £150 admin fee if we withdrew the property from them. He told us he'd recently 2 or 3 couples interested in a property like ours. Commission was slightly higher than local competition, but we gullibly presumed this was spent on extra marketing. After seeing only 2 couples in 3 months (1 of whom made it clear from the outset they had no interest in our house) and despite dropping the price by over 8%, we decided to sell elsewhere.We were told we had to pay the admin fee and also the £150 'arrangement fee' for the photos (we could not keep or use them).Having sold a property elsewhere recently, I really thought estate agents had changed. Well, Pygott & Crone haven't!If you are thinking of selling or letting/renting I'd strongly recommend you look elsewhere.

Garry · 19 December 2018

★★★★★ 5/5

Trustpilot

I got service 2nd to none

What Can I say? I got a service 2nd to none form first contact to get my Keys. I have to praise specially Sam and Holly that followed to whole process and they were there every single time that I needed them.

Carlos · 19 December 2025

★★★★★ 1/5

Trustpilot

Disgusting and incompetent behaviour

If I could have put no stars or minus I would. I offered on a property full asking price but the agent wanted it Subject to viewing. Sent my aip across holly in boston confirmed vendor happy with the offer just need to view on return from holiday today at 4.30. Gets a call and email from a joe saying vendor accepted offer over weekend and therefore viewing cancelled. Also tries to tell me cant offer without viewing which being a senior conveyancer for 27 years i know is totally wrong. Many people offer not viewing and I had seen it outside offered straight away just unfortunate that flew out. Have email stating offer accepted by vendor to come back to this just an absolute joke. Funny tho as was messed about on a bungalow in quadring years ago tenanted but we were not advised also subsidence it was a joke and the vendors Conveyancers couldn't deal with the issues again misrepresented. This will certainly be taken further. Absolutely rubbish service and to not even know what another advisor in office had done is just totally and utterly incompetent . Trying to make out it's my fault for going on holiday but I would have given full asking price without the viewing, obviously not even advised to the vendor. Emails from Holly very clear as are Joe's so let's see the poop hit the fan now!!

Josephine · 16 September 2024

★★★★★ 5/5

Trustpilot

Great Service, stress free from start to finish

Great Service. Stress free from start to finish. Charlene was a great help with all the paperwork and Tracy made sure our sale went through as smoothly as it possibly could. Would highly recommend.

Gary · 16 May 2024

★★★★★ 5/5

Trustpilot

Excellent service given by all throughout the whole process

I recently sold my property through their Grantham branch and was so impressed with every aspect of service offered. A particular thank you to Luke, Adam and Josh. Each one of them was extremely professional and made the selling process very easy. in future I wouldn't consider using any other estate agent

Karen · 12 February 2023

★★★★★ 5/5

Trustpilot

Outstanding Estate Agents

We bought a property through Pygott & Crone Holbeach. As purchasers, we had an outstanding experience. We collaborated with Jade through viewing and offer stages and Tracy took us through the purchase process to completion. Their levels of customer service and care were outstanding, checking in with us regularly and following up with others, gently pushing things forward to ensure a smooth and speedy process through to completion. We have experienced many estate agents over the years and Pygott & Crone stood out in front of all the others for their professional, proactive and personal approach.

Christine · 2 June 2024

★★★★★ 5/5

Trustpilot

Fantastic experience working with Fiona…

Fantastic experience working with Fiona and team. Great, fast, easy house sale due to their expertise and professional approach. Would highly recommend them to anyone wanting a stress free property sale.

Wendy · 7 June 2024

★★★★★ 1/5

Trustpilot

Pygott Crone in Boston charge £250+ vat as a…

Pygott Crone in Boston charge £250+ vat as a withdrawal fee. This is without an end date, even though after 9 months they have not sent an offer our way. We had been guided by their sales chap in regard to the price, reduced twice and told they can “guarantee” they will sell at the new lower price (still no offer). All other agents I’ve contacted either have no fee to withdraw, or 12 to 16 week. We signed the contract and failed to check their withdrawal period, not expecting it to have a no end date.

Amanda · 11 April 2024

★★★★★ 2/5

Trustpilot

Didnt listen not very helpfull and rude…

Didnt listen not very helpfull and rude in the end canceled sale and was very rude unprofessional

Mr · 16 April 2026

★★★★★ 5/5

Trustpilot

First class.

First class selling experience. A realistic valuation, experienced and helpful sales staff at Grantham (Thank-you Demi!) and really top class sales progression from Jonathon. Thank-you .

Andy · 27 January 2026

★★★★★ 5/5

Google

Pygott and Crone were extremely helpful in the selling of my property and would recommend them to anyone looking for advice on selling with a reasonable rate

Jacqueline · 17 January 2026

★★★★★ 5/5

Google

All I can say is thankyou all so much , not just with helping buy my new home but also just being a great team x Charlene , Tracey and Adam can’t thankyou enough Lou x

Louise · 5 October 2025

★★★★★ 5/5

Trustpilot

Sold our property very quickly.

Representitives kept us up to date, sold our property very quickly and were always very good at keeping us in the loop. Very happy with the team in Boston.

Richard · 15 March 2024

★★★★★ 1/5

Trustpilot

Avoid

The communication from this agency is absolutely shocking. Expect to wait at least 24, 48 hours for a reply to even the simplest of queries, which makes the whole process unnecessarily stressful.

K · 8 November 2025

★★★★★ 5/5

Google

Brilliant service especially from Tracy. We were kept informed all the while. Tracy is an asset to Pygott & Crone at Spalding.

Helen · 14 June 2024

★★★★★ 5/5

Google

Great service from start to finish, marketing is excellent and support from the team throughout a stressful time has been excellent.

Lorraine · 17 January 2026

★★★★★ 5/5

Google

Very friendly and helpful, cooperative in all aspects, can’t fault them .I found the friendly banter helpful and settling at a time when moving is stressful

Graham · 4 December 2025

★★★★★ 5/5

Google

Thanks to the team at Pygott and Crone in Spalding we’ve manage to purchase our dream home . The team have been very supportive throughout the process. They have kept us up to date with the progress of our sale and purchase. Answering and questions we have had throughout.

Jayne · 18 March 2025

★★★★★ 5/5

Google

Amazing service from start to finish. All your staff during the process where helpful and supportive. Nothing was too much trouble and you always kept us informed what was happening. We would highly recommend using Pygott & Crone.

Emma · 21 July 2025

★★★★★ 5/5

Google

From initial valuation all through viewing the team at both Spalding and Holbeach have been helpful professional and very friendly. So glad we used Pygott and Crone.

Lynn · 24 September 2024