Every review we hold for the Southwell office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOur recent experience with Gascoines has been exemplary. The service provided by Jess and her team has been excellent in helping us sell AND buy a property , they really do go above and beyond every step of the way. Reassuring to use an estate agent with great local knowledge too . Recommend them every time, brilliant !
Arpita · 5 July 2021
★★★★★ 5/5
GoogleLucy at the Southwell Branch was absolutely fantastic with regards to all aspects of my house sale.PositiveResponsiveness, Quality, Professionalism, Value
Stephen · 23 November 2021
Agent replied · 22 November 2024
Thanks for the review Stephen, much appreciated.
★★★★★ 5/5
GoogleLucy at the Southwell Branch was absolutely fantastic with regards to all aspects of my house sale.PositiveResponsiveness, Quality, Professionalism, Value
Stephen · 26 August 2021
Agent replied · 5 July 2023
Thanks for the review Stephen, much appreciated.
★★★★★ 5/5
GoogleGreat team. Made an excellent job of marketing my property. The accompanied viewings were very well conducted and my sale completed without a hitch.
Nigel · 15 September 2025
★★★★★ 5/5
GoogleFriendly, professional and efficient estate agents. Communication was excellent and I would not hesitate to use their services again.
Jason · 15 September 2025
★★★★★ 5/5
FacebookI have now sold 2 properties with Gascoines and I can not praise them enough. They are always in contact with you at every stage. Nothing is to much trouble for them. The whole process is quick and efficient. I will definitely use them again and highly recommend them to anyone who asks.
Nicola · 7 February 2021
Agent replied · 28 July 2023
Thank you for the lovely review Nicola. :-)
★★★★★ 5/5
FacebookA big thank you to all at Gascoines. This was a big move for our family and from the valuation through to completion you were professional and caring. We’d have no doubt in recommending you.
Thank you from us all.
Gemma · 9 November 2022
Agent replied · 23 February 2025
Thank you Gemma, we hope that the move has gone well. 😊
★★★★★ 5/5
GoogleWe bought and sold with Gascoignes. Even though it's a very stressful time, we were helped throughout. Lucy was very helpful,answered all our questions and was very pleasant. Would definitely use them again.
Sally · 5 July 2021
★★★★★ 5/5
GoogleIf you want exemplary service, professional and knowledgeable staff use Gascoines. No email, phone call or txt went unanswered, and their knowledge of the local market is second to none.
Mary · 8 March 2025
★★★★★ 5/5
FacebookAmazing service from all the staff at Gascoines. We were told about the property going on the market within the hour and it was exactly what we were looking for. The whole process of buying our first house was seamless. Would highly recommend. Thank you Gascoines for finding us our perfect first family home .
Jess · 14 May 2019
Agent replied · 23 February 2025
Thank you very much for your lovely review. We are extremely glad you had a pleasant experience and thank you for the feedback. All the team at Southwell
★★★★★ 5/5
GoogleJess the manager and all the staff at Gascoines were amazing helping me achieve a purchase, exchange and completion in 4 working days!!!
Jess in particular orchestrated between the solicitors, the vendor and myself to ensure I secured the sale!
A big thank you to Gascoines estate agents
Louise · 3 May 2024
★★★★★ 5/5
GoogleThe team were really helpful and always had high energy despite the COVID challenges! Regularly kept me up to date with proceedings and were really easy to deal with.
Jonny · 5 July 2020
★★★★★ 5/5
FacebookYou've all been amazing. Helping me through the highs and lows, especially Janet (when I got stressed)! The voice of calm and reason. Great service - thankyou xx
Sharon · 5 October 2017
★★★★★ 5/5
GoogleAn excellent service. All the team at the Southwell branch were amazing in selling my house. I cannot rate them highly enough. I wouldnt deal with another agent. Thank youPositiveResponsiveness, Quality, Professionalism, Value
Louise · 26 August 2021
Agent replied · 5 July 2023
Thank you Louise, It was a pleasure to work with you. From Jess and all the team.
★★★★★ 1/5
FacebookKnew about my credit prior to application...earnings were way over the criteria for a £495 house (currently in £610pcm)... £180 taken from me.... application sent and declined with no offer of a guarantor the the very reasons they knew previously... feeling very ripped off and miss treated for as they could of said don't put an application in....but no they still took my money because that's all they care about.... very unhappy with this 'service'
Chantelle · 29 November 2016
★★★★★ 5/5
FacebookVery happy with the service provided by Gascoines Southwell. Quick and professional communication. Special thanks to Lucy. Highly recommended.
Tomasz · 1 February 2021
★★★★★ 4/5
GoogleProfessional, quick to respond to issues, and Lucy was very patient when events caused me stress!
Jayne · 5 July 2021
★★★★★ 5/5
GoogleEmily is always helpful and deals with any issues right away
Sam · 5 July 2021
★★★★★ 5/5
GoogleActing as Executor , Gascoines were appointed and sold the house concerned at asking price in two months. Communication was excellent throughout. Delighted to recommend.PositiveResponsiveness, Professionalism
Chris · 26 August 2021
Agent replied · 5 July 2023
Many thanks for the review Chris, we really appreciate it. :-)
★★★★★ 1/5
GoogleBought a bungalow had the offer excepted 5 days later they resold to a higher priced buyer very very upset
Den · 5 July 2021
Agent replied · 5 July 2023
Dear Mr Ainsworth, we are very sorry to hear you are unhappy regarding the offer that was placed to our vendors and any inconvenience this might have caused. We do our utmost to support all parties throughout the completion of a sale, but we must act on behalf of our clients and their wishes.
We wish you all the best with your house search and if we can provide any information about our other properties, then please do get in touch with us via phone or email. Kind regards, the Gascoines team.
★★★★★ 5/5
GoogleFabulous service from start to finish. If you want the best forget the rest, it has to be Gascoines
Martin · 3 May 2024
★★★★★ 5/5
FacebookCannot recommend the team at Gascoines enough. Their professionalism and service are excellent from start to finish - as well as being really lovely to deal with. Thank you in particular to Jess and Lucy who have really gone above and beyond at every stage of a very long process x
Jane · 15 December 2020
★★★★★ 5/5
GoogleThe team at Gascoines were fantastic, so helpful and always quick to respond... MarvellousPositiveResponsiveness, Professionalism
Lee · 26 August 2021
Agent replied · 5 July 2023
Many thanks - We hope you enjoy your new home x
★★★★★ 5/5
GoogleWe could not recommend Gascoines highly enough. Jess, Lucy and the rest of the Southwell team were thoroughly professional, extremely efficient, quick to respond and always reassuring throughout the selling process. We would not hesitate to use them again or to recommend their outstanding services.PositiveResponsiveness, Professionalism, Value
Info · 26 August 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.