Every review we hold for the Southwark office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotTop notch service from Winkworth
Winkworth has managed my rental properties for about a decade now.They have always been first rate:streets better than other agents that I have used.I have never had a void period of more than 2 weeks.Their representative,Natasha Conti,who deals with my current property,is excellent.She has an impressive knowledge of the market and of all aspects of the rental business and I have always found her advice as to property presentation extremely helpful.She certainly provides service with a smile,but there is a lot of expertise and hard work behind it.I unreservedly recommend Winkworth.
Clive · 22 May 2018
★★★★★ 4/5
TrustpilotI switched to Winkworth after an…
I switched to Winkworth after an unsuccessful attempt to sell my house through another big name, high street agent a few years ago. I noticed a big difference in the integrity of the people and the service. The fees were slightly better, and they really engaged with me to find the right way to promote our (somewhat unique) property. Overall, I was pleased. I have had a variety of bad experiences with estate agents, and overall I have a very low opinion of the industry. I'm sure Winkworth has their faults, but as estate agents go, I thought these folks were pretty decent.
Tim · 8 March 2018
★★★★★ 5/5
TrustpilotThomas in Sales very helpful
Thomas in Sales was very responsive, professional and supportive. Helpful and friendly - recommended!
Paul · 12 October 2022
★★★★★ 2/5
TrustpilotTwo agents might be better than one.
An encouraging start with a higher than expected valuation and a flexible (timewise) buyer lined up but which in the event wasn't able to be flexible and so bought elsewhere. Many subsequent viewings and second viewings but the agent failed to find a buyer to meet the agents valuation coupled with flexibility. In short, 12 weeks with this sole agency proved a complete waste of time. Regret unable to recommend.
K · 29 August 2021
★★★★★ 5/5
TrustpilotI have rented an apartment through…
I have rented an apartment through Winkworth. My contact is Joe and Annette who have been working through the Xmas. Responsive, professional and patient. Appreciated
Bernard · 20 March 2023
Agent replied · 24 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
GoogleHad such a lovely experience beginning our new tenancy with Winkworth, especially working alongside Claire. She was always quick to respond as well as extremely helpful and kind, couldn’t recommend more. Thank you, Claire!
Amy · 23 August 2024
★★★★★ 5/5
TrustpilotExperienced Letting Team at Kensal Rise Winkworth
The letting team of Winkwoth Kensal Rise are fantastic. Every aspect of the process to let our property, from initial advice to securing our first tenant recently, was extremely professional, efficient and smooth. They are an experienced team who do everything to help, give wise counsel and are thoroughly good at what they do. We highly recommend them.
Kitty · 11 February 2023
★★★★★ 5/5
TrustpilotExcellent Service Ajay Bathija
We are managed by Ajay Bathija for our properties dealing for last over 20 years and we can’t think of going anywhere else but Ajay. We get treated like family and nothing is too big or small for Ajay to support us in all our needs. This is an excellent and personal relationship, and the treatment and service has been really of the highest level. Can’t ask for more. Thank you.
Rashid · 13 May 2021
★★★★★ 5/5
TrustpilotReally helpful and proactive with the…
Really helpful and proactive with the house sell. Good knowledge of the local area and approachable team.
Andrew · 25 October 2023
Agent replied · 24 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 1/5
TrustpilotWinkworth Tiverton took over the…
Winkworth Tiverton took over the property management of our tenancy just under a year ago, in that space of time we had three different members of staff managing, they did absolutely nothing to assist in managing the property. The last one 'Candice' was generally rude, unprofessional and dismissive about any queries or requested repairs required.Awful company will never deal with them again nor reccomend
Adam · 21 June 2022
★★★★★ 5/5
TrustpilotA++++ experience to deal with winkworth…
A++++ experience to deal with winkworth kingsbury , especially Ajay is the person who has the answers to all the questions and queries
Richard · 11 May 2021
★★★★★ 5/5
Googleexcellent management agency - Stevie has been a joy to work with :)
Gregory · 23 October 2022
★★★★★ 5/5
GoogleWinkworth Dulwich are a great team. They offer a very personal service, I felt from all the guys that I had a relationship with them who were all looking out for my best interests and understood my requirements as a seller. In the end they got me a great deal in a tough climate at the time through good advice, energetic and persistent marketing and working with honesty and the best interests of their client at the core of what they do. I would recommend them to all buyers and sellers. Great job.
Paul · 24 October 2016
★★★★★ 5/5
TrustpilotI have been with Winkworth for a long…
I have been with Winkworth for a long time now and I had a very good experience with them in Renting my flat, They are supportive and professional. I highly recommend this state agency.
A · 3 March 2022
Agent replied · 24 October 2024
We're happy to see that you had a 5-Star experience with us. Thanks for sharing!
★★★★★ 1/5
TrustpilotAbsolutely dreadful experience
Absolutely dreadful experience, got stood up at a viewing. No communication between the estate agent and you only a straight call to the offices which have zero information as to the whereabouts of their agents.
Richard · 6 January 2022
Agent replied · 24 October 2024
We are always disappointed to receive a review such as yours. Winkworth offices are all independently owned and operated and therefore it you are able to share information on the office which you dealt with we will be able to look into the matter. Please do update your post with this information is possible. Many thanks.
★★★★★ 5/5
GoogleExcellent experience with Winkworths Lordship Land and Claire Pearce. Efficient, knowledgeable and great to deal with.
K · 23 April 2025
★★★★★ 1/5
TrustpilotThe worst agency I have ever come…
The worst agency I have ever come across. Absolutely horrendous experience with them, they are awful, words cannot even explain their bad customer service skills. Money grabbing company. Need new staff asap.Genuinely extremely unacceptable experience.
Anonymous · 29 November 2021
Agent replied · 24 October 2024
Afternoon. As expected Winkworth are disappointed to receive comments such as yours. All of the Winkworth offices are independently owned and operated however you have not said which of the offices you have dealt with. If you are able to provide more information I would welcome the opportunity to investigate the matter. Do please get back in touch.
★★★★★ 5/5
TrustpilotThank you Kirsty and Nicola!
Thank you very much Kirsty and Nicola! It was helpful to work with a diligent and responsive team. We didn’t realise how stressful buying a property could be so it’s a big plus to have someone that is interested in moving things forward at all times. In our experience it’s not easy to find an agency that actually cares about both parties so we definitely recommend the team at Winkworth.
Gabriel · 23 April 2021
★★★★★ 1/5
YellTerrible
Winkworth's revalued the rented house that my daughters lived in and advised the landlord to put the rent up. He then gave my daughters their notice, despite the fact that they were good tenants and had always paid their rent on time. Winkworths didn't respect their right to quiet enjoyment one bit. According to the lease, they were supposed to give the tenants 24 hours notice of any viewings. They never did this- usually ringing a couple of hours before but on many occasions just turning up and expecting to be let in! They even let themselves in the tenants weren't there , without permission. One Saturday morning, the Winkworth agent let himself in when one of my daughters was asleep in bed! Incidently, they never managed to let the house at the higher rent!
Fran49 · 19 June 2012
★★★★★ 5/5
TrustpilotSmooth Selling
The staff made my experience an easy and enjoyable one. I would highly recommend their services when buying or selling a property.
Suzy · 3 May 2023
Agent replied · 24 October 2024
Thank you!
★★★★★ 5/5
GoogleI started using Winkworth in East Dulwich over a decade ago and whilst Oliver had left by the time I finally came to sell my flat I was still in great hands. I could not recommend the East Dulwich Team enough. They were honest, gave great advice, sold my flat super quick and then were on hand right up to completion. Super nice, effective people! Use them!
Keri · 23 October 2021
★★★★★ 1/5
TrustpilotDiscourteous and Unprofessional
Discourteous and unprofessional estate agents without due respect for tenants. Use other provider.
Christopher · 6 December 2023
Agent replied · 24 October 2024
Thank you for taking the time to share your views with us. We are disheartened to hear that your experience has not been to the level of your expectations. We have taken great note of the feedback you have provided us and will investigate further. If you would like to discuss this further with us, please contact Winkworth on clientrelations@winkworth.co.uk.
★★★★★ 4/5
TrustpilotGreat experience with Winkworth as tenant
Winkworth is my agent for renting my flat. It is very responsible for both landlord and tenant. Every time I have problems with flat, they respond in time and find a solution for me. They don't allow direct communication between landlord and tenant, which sometimes I find can get a bit dodgy. I would recommend it for both landlord and tenant, but you need to check the contract very carefully and negotiate other rights.
Linshin · 23 October 2019
★★★★★ 5/5
GoogleExcellent service and amazing communication throughout my entire process
Sasha · 25 February 2024
Agent replied · 22 October 2024
Thanks Sasha!
Wishing you all the best,
Winkworth
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.