Trusted Agent profile · Southwark
★★★★★
1,103 reviews across 3 platforms
97 Lordship Lane, East Dulwich, SE22 8HU, Southwark, SE22 8HU
Winkworth's office in Southwark, at 97 Lordship Lane, is rated 4.0 out of 5 across 1,103 reviews on three platforms, including 235 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Winkworth Dulwich hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southwark.
Every review we hold for the Southwark office, from every platform, shown as written. First names only.
5/5
TrustpilotTiverton Branch excellent
Winkworth’s Tiverton branch were brilliant.Professional, friendly snd always easy to get hold of. They went above and beyond to get our house sold. We would definitely recommend.
We're happy to see that you had a 5-Star experience at Tiverton. Thanks for sharing!
1/5
TrustpilotBelligerent, argumentative, unprofessional, rude
Belligerent, argumentative, unprofessional, rude...I called to invite Winkworth Ladbroke Grove to my house, with a view to asking them to sell it. I spoke with the franchisee who kept interjecting when I tried to speak, refused to answer a question preferring to justify the 'fee' arrangement by referencing the status quo, and who was unwilling to offer me their best percentage prior to coming into my house. Clearly politeness and professionalism isn't part of the service offered by Winkworth Ladbroke Grove and they continue to reinforce the poor reputation enjoyed by the industry as a whole.Quite why Estate Agents feel they can base their business model on an egregious percentage of the value of your home is beyond my ken, and is an outdated, outmoded and foreign principle I am unwilling to work with.
5/5
TrustpilotI have rented my flat out through…
I have rented my flat out through Winkworths for over 10 years. They have been very helpful negotiating changes in contracts and supporting me with various issues. I would recommend them.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
TrustpilotThe Best Service You Can Ask For
Jenny Wintermeyer is an asset to this company. I have dealt with her before, and she has proved again that she says what she does, and then she does what she says. Good, honest service, and much appreciated.
1/5
GoogleHave contacted Winkworth regarding 3 properties over the recent weeks on the day of the ad postings and have not received one acknowledgement, not even to inform me that the property may have been already been leased out or that they have received my communication. Rude.
Good morning Zoe, Thank you for your review, however we have just checked through all enquiries via Rightmove, Zoopla and On The Market and cannot find an enquiry relating to your details. If you would like to give us a call on 0208 299 2722 or email us at dulwich@winkworth.co.uk we can get you registered and booked in to view. We will also be contacting the relevant portals to make sure that all enquiries have been sent through, as I hope you can appreciate it is alarming for us if we aren't receiving them. Kind regards, Winkworth Dulwich
5/5
TrustpilotSmooth, quick and communicative
Ursula Doyle helped me sort out a leak in my ceiling in the best ways possible. She was quick and communicative, took action right away and sorted everything out smoothly. Very impressed and satisfied with the whole process.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
GoogleGreat support by Archie & Harry in buying our new home.
Thank you Alina, They are a good duo! Best, Winkworth Dulwich
5/5
TrustpilotThank you very much Faraz Ahmed.
Thank you very much Faraz Ahmed and all the staff at Winkworth. Fast responses, professionalism, pleasant personnel to deal with. Helped with all of our (numerous) queries during our working with them. Highly recommend!
Thank you so much for your kind words, Maria. We really appreciate you taking the time out to share your experience with us, and we agree, Faraz is truly a gem to have on our team! We look forward to working with you again in the future!
5/5
TrustpilotGood job Winkworth and team!!
I have been with Winkworth for quite a while now. I found their service to be excellent and they are very professional and extremely helpful. My tenant left during the pandemic, and i was starting to worry as i don’t live where my property is located. One of their agents called Nishi, helped me throughout the whole process of hunting new tenants to all other agreement related issues. I am extremely grateful and thank wholeheartedly to all the agents who have helped me finding a new tenant promptly and efficiently go through my tenancy contract. Highly recommended!
5/5
GoogleWe rented a flat with Winkworth Dulwich for 3 years and our experience has been very positive. The team is very professional/responsive and issues were always resolved swiftly. Highly recommend if you’re looking to move into the area.
Hi Gieltje, thank you for the review. We are pleased that you have been happy with the service you have received! We wish you all the best for the future. Winkworth Dulwich
1/5
TrustpilotRenters and landlords beware
I'm really disappointed by the quality of service provided and the manner in which we have been treated by Winkworth over the last year.
Thank you for taking the time to share your views with us. We are disheartened to hear that your experience has not been to the level of your expectations. We have taken great note of the feedback you have provided us and will investigate further. If you would like to discuss this further with us, please contact Winkworth on clientrelations@winkworth.co.uk.
5/5
TrustpilotWe found everyone we dealt with at…
We found everyone we dealt with at Winkworth to be highly professional, friendly and communicative. We would definitely recommend their service to anyone looking to sell. They worked hard to get the best possible price for our property and were happy to give us advice along the way. We never had to wait more than an hour or so for someone to respond to us whenever we contacted them. Thanks very much to the whole team for all your hard work.
1/5
TrustpilotWinkworth Plc agency - The worst agency ever
We were tenants on one of the properties they managed at Winkworth Bow Estate Agents.First, they are difficult to come and fix any house issues. They just want you to pay, and they would do their minimum or even less to manage the property.Second, we have left the property long ago, we left it in a rather good condition, for a over 4 years tenancy, and they want to keep all the deposit. It has been over a month and we are still waiting for our deposit.They are not coming back to us, they are ignoring our emails, they are just a bad agency.I have lived in many places with okay agencies, but Winkworth would be the worst. I would not recommend anyone to rent a property with them.Please if you are reading this before renting, find another agency you will not regret it.
5/5
TrustpilotCompleted quickly
It's a difficult time in the market, but Thomas Syms gave us good advice on how to navigate it.The team was good with communication and gave us regular updates on WhatsApp.We completed seven weeks after the initial offer.
Thank you so much for your kind words, Jessica. We really appreciate you taking the time out to share your experience with us, and we agree, Thomas is truly a gem to have on our team! We look forward to working with you again in the future!
1/5
TrustpilotWinkworth (Kirstie Barber) will lie to get your business.
AVOID Winkworth estate agents (KIRSTIE BARBER). Kirstie will give you all false info to get you to make an offer and will lie about the property’s history. She will lie and when caught red handed, will lie to you again to cover her first lie. Pure shameless or just another estate agent! Do not use Winkworth as it a very dishonest business that you will keep on chasing to get some answers and will end up wasting your time & money. Just poor customer service & liars.
5/5
TrustpilotVery helpful and friendly team.
Faraz was fantastic in helping me get my flat sorted as well as all of the Winkworth team the communication was great from start to finish. Highly recommend.
5/5
GoogleThe whole team were brilliant - Angharad especially was a constant reassuring and communicative presence throughout the buying process, I can't recommend her highly enough!
Hi Alice, Thank you for your 5-star review! So happy you were pleased with how your purchase was handled and look forward to seeing you soon for the handover of keys for completion! Kind regards, Winkworth Dulwich
1/5
TrustpilotWinkworth
Winkworth, Poringland. We called them on Friday about the property to rent minutes after it went on Rightmove. They do not offer virtual viewings even if you live 200 miles away. Agent said they are only taking details to schedule offline appointments, took our details. On Monday they said viewings arranged for Thursday but it's all fully booked already (how?) and they will see when to book us for other day. When asked to film a short video when they will be at the property to understand if it's worth a 200 mile trip - they said they can't do this.Absolutely ridiculous service!
1/5
TrustpilotAwful experience
I am a small landlord and made the huge mistake of renting my houses through Winkworths and regretted it ever since. The current dispute I am having is over the deposit and who they represent. In practice, they seem to think it is the tenant.....
Thank you for taking the time to write a review however naturally Winkworth are disappointed that on this occasion it is a negative review. All of the Winkworth offices are independently owned and operated and therefore we would be grateful if you could indicate the location of the office you have been dealing with so the matter can be looked into. Apologies once again if we have fallen short of your expectations but please do provide more information to see if the matter can be resolved.
5/5
GoogleAmazing service! Special mention to the office Director Alex, extremely helpful if you’re looking to buy/sell in the area
Thank you Sophia! Been great working with you. Winkworth Dulwich
5/5
GoogleOllie, Amber and the team were fantastic in a recent sale that we appointed them to. I would highly recommend them for buying or selling in the area, their knowledge of se15 and se22 is second to none.
5/5
TrustpilotSuperb service
They were pleasant and professional throughout and the only agency I’ve ever dealt with who stayed engaged and connected through the whole process. Really appreciated all their service.
We're happy to see that you had a 5-Star experience. Thanks for sharing!
5/5
TrustpilotFantastic handling of sale
After just completing on a sale, I can say that Winkworth (specifically Dhruv Rupapara) were a lifeline during the process. Dhruv guided me through every step of the process with patience and excellent knowledge. I would highly recommend both him and the company.
1/5
TrustpilotThe Representative from Winkworth…
The Representative from Winkworth replied with a very short response.However, the students have yet to have the student holding deposit returned, the agent has not had the decency to indicate how long they have to wait to have the money returned as they both have to look for new accommodation when university starts soon.My student son will now have to travel from a different location to start the transferred job in Fulham, thanks to the Agent from Winkworth situated on Fulham High Street.
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Tell us what you need and we'll put you in touch. Winkworth Dulwich hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southwark.
