Every review we hold for the Southwark office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleThe estate agents are professional and considerate to work with. They also seem to be knowledgeable about the processes of buying & selling the property and do not hesitate to communicate or respond.
Since they are a small team, they actually work as a cohesive team and avoid response misses/overlap.
When within their control, they are also willing to go above and beyond to help their customers.PositiveResponsiveness, Professionalism
Gunjan · 12 January 2021
★★★★★ 5/5
GoogleUrban Patchwork provided a lot of help in pushing through my purchase when it hit some obstacles. The agency was very responsive and easy to communicate with, and was resourceful in finding solutions to a few difficulties in the transaction. Overall the staff came across as knowledgeable and very experienced. If and when I come to sell they'd be my first choice.PositiveResponsiveness, Quality, Professionalism
Angus · 26 August 2021
★★★★★ 5/5
GoogleGreat agent! Toby has been fantastic from start to finish! Everything was done so quickly. I can confidently recommend Toby and Tessa :)
J · 27 August 2019
★★★★★ 5/5
GoogleGreat agent! Toby has been fantastic from start to finish! Everything was done so quickly. I can confidently recommend Toby and Tessa :)
Jingshan · 7 July 2019
★★★★★ 5/5
GoogleReally friendly agents with some great properties, genuine local knowledge and a passion for the area, and values which set them apart. Even though I didn't buy from them they helped me including recommending a broker who was excellent.
Chris · 7 July 2019
Agent replied · 6 July 2023
Thanks Chris. We're grateful for the positive feedback and looking forward to when you're one of our neighbours!
★★★★★ 5/5
GoogleI’d recommend Urban Patchwork to anyone. Toby is highly knowledgeable about the market and local area and is an awfully nice guy.
Rory · 7 July 2019
★★★★★ 5/5
GoogleUrban Patchwork were not only very helpful over my property let, but their business model is very ethical too. I'd much rather spend my money with these guys than with the usual high street estate agents.
Laura · 7 July 2019
Agent replied · 6 July 2023
Thanks for your kind words Laura.
★★★★★ 5/5
GoogleTessa and Toby sold our flat in Canada Water and throughout their service was excellent. From the start, they clearly knew and cared a lot about the local area and from our first meeting they were always very prepared and thorough. Throughout the viewings and sales process, they kept us updated on progress and pushed to get everything completed as soon as possible. I would thoroughly recommend them!
Claire · 7 July 2019
★★★★★ 5/5
GoogleUrban Patchwork were fantastic. They provided an open, honest approach to selling our property and managed the whole process professionally and pro-actively whilst always keeping us up to date. I would highly recommend.
Katherine · 6 July 2020
Agent replied · 6 July 2023
Thank you Katherine, it was brilliant working with you and the buyer. It helped to make it is very smooth process!
★★★★★ 5/5
GoogleExcellent service from the team at as Urban Patchwork when working with us to sell our flat. They all worked hard to secure a sale in a complex situation that required detailed knowledge of the local market and leasehold/enfranchisement peculiarities. All parties achieved a very satisfactory outcome.
James · 26 March 2023
★★★★★ 5/5
GoogleGreat experience as a buyer! Tessa really made sure it went to schedule and went above and beyond. Will definitely recommend and be using in the future! :-)
James · 6 July 2020
Agent replied · 6 July 2023
Thanks James. Your positive feedback is really appreciated and we are pleased you had a good experience, moving in on the date planned!
★★★★★ 5/5
GoogleVery professional service
Jamie · 26 March 2025
★★★★★ 5/5
GoogleWe have used Urban Patchwork to sell our flat and the service that Toby and Rayen have provided has been great.
I would recommend them to everyone as they have been extremely professional and kept us updated throughout the selling process.
Their attitude and manners are excellent and they are pleasure to deal with.
Alberto · 6 July 2021
★★★★★ 5/5
GoogleThe best agency experience so far. They are supportive, helpful and quick to respond. Their professionalism and small human touches make them stand out.
A · 6 July 2020
Agent replied · 6 July 2023
Hi Ausrine, we're so pleased you are happy in your new home! Thank you for the wonderful review and let us know if there is anything else we can do to help.
★★★★★ 5/5
GoogleGreat estate agent. Commercial, pragmatic, ethical, balanced and transparent in all their dealings with me. As with any property sale there were various obstacles on route, Chris successfully navigated through these in his unflappable and professional style.
John · 26 March 2023
★★★★★ 5/5
GoogleThis was our first experience purchasing a property. The folks from Urban Patchwork were always easy to contact, and were constantly in communication with us about the process and next steps. We would highly recommend Urban Patchwork!
Beck · 26 March 2023
★★★★★ 1/5
GoogleReally bad experience with them - very dishonest, unprofessional ans sneaky.
R · 1 October 2024
★★★★★ 5/5
GoogleI rented a property from Toby at Urban Patchwork and can honestly say that they are head and shoulders above any agency I dealt with when looking for a property in London. Always responsive and a pleasure to deal with. I cannot recommend them enough.PositiveResponsiveness, Quality, Professionalism, Value
Oksana · 26 August 2021
★★★★★ 5/5
GoogleI had a great experience with Urban Patchwork. Very professional team
Shivam · 26 March 2022
Agent replied · 6 July 2023
I'm so pleased you are happy in your new home and thank you for the cheesecakes!
★★★★★ 5/5
GoogleThanks a lot, Chris and Toby! Really appreciated the personal approach, open communication, and a helping attitude. Highly recommend.
George · 26 March 2024
★★★★★ 5/5
GoogleThe UP team did an excellent job in securing us a (good) roof above the head in a very critic situation. In less than two weeks they succeeded to close a tenancy deal, professionally, with hard work and great flexibility. I would strongly recommend Urban Patchwork and its leaders, Toby and Tessa.
Scipione · 7 July 2019
★★★★★ 5/5
GoogleVery quick to respond and always happy to answer questions. We moved during the pandemic and were amazed at how quick and hassle-free the process was thanks to the wonderful team. Would definitely reccommend.PositiveResponsiveness, Professionalism
Tanith · 26 August 2022
★★★★★ 5/5
GoogleWe just moved into a beautiful flat. Our situation was pretty complex as we just arrived from abroad. Urbain Patchwork and Toby the agent dealt with it swiftly and professionally. From accepting our offer to moving in was just 7 days!
Igor · 6 July 2021
★★★★★ 5/5
GoogleI instructed Urban Patchwork as the selling agents for my property in Deptford. I chose them based on their professionalism and knowledgability when I viewed a flat with them. I can add to those qualities, their openness, friendliness and helpfulness. I would definitely recommend!
Adam · 6 July 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.